Professional Summary:

• Over 5+ Years of diversified software Quality Assurance experience in Retail, Banking, and Health Care Domain.
• Expertise in performing Manual and Automation testing.
• Experience in Establishing QA Procedures and Standards, proficient in writing Test Plans, Documenting the Testing Procedures and writing in-depth Test Cases to meet the Testing Cycle.
• Experienced in reviewing and documenting system Test Plans and Creating Test Cases based on the application’s features and client's requirements.
• Expertise in all phases of the Software Development Life Cycle (SDLC) and contributed immensely in the Planning, Design, Execution and Analysis of Software Applications.
• Expertise in Java, XML, HTML, VB.Net and ASP.Net
• Experience in Functional testing, GUI Testing, System Testing, Regression Testing, Performance, User Acceptance and Beta Testing assignments.
• Experience in creating and executing automated test scripts for Regression Testing using QuickTest Professional.
• Experience of 2 years in Cognos.
• Expertise in using Quality Center test management tool, Analyzing Requirements, Preparing Test Plans, Creating Test Cases and Executing Test Cases and Reporting Defect.
• In depth knowledge of Back-end Data Validation on relational database systems.
• Excellent Communication skills, Documentation Skills, Team problem solving ability, Analytical skills in High speed, Quality conscious and multitasking environment.
• Excellent interpersonal, presentation and writing skills, good work ethics and ability to work well in a team or in individual environment.

TECHNICAL EXPERTISE:

Operating System: Windows XP 2000, windows 7/8, UNIX (Solaris), Linux

TestingTools: Quality Center 10/ALM 11.0, QuickTest Professional, Test Manager, Bugzilla

Databases: SQL Server, Oracle, Access, My SQL

Language: Visual Basic.Net, VBScript, ASP.Net, SQL, C++, Java, Java Script, HTML, XML.

Networking: HTTP, FTP, TCP/IP.

BI/Reporting Tools: Micro Strategy, Business Objects, SSRS, IBM Cognos 10

PROFESSIONAL EXPERIENCE:

Confidential , Providence, RI

Project Description:

The Bank Online option on the web site enables the customers to access their accounts with the bank via the Internet. All the account holders need to do is enter their User ID and their selected password. This enables them to check their current balances with the bank. The customers are also provided the service of instant transfer of funds between their Checking and Savings Accounts. It also allows the customers to Invest Online. The Customers can also pay their Bills using the Online Banking Services. The fundamental goal of the project was to enhance the entire Insight product line to be more robust.

Role: QA Analyst

Responsibilities:

• Analyzed the user/business requirements, functional specs and use case documents and created Test
• Scenarios, Test Data, Test Cases, Test Scripts, Traceability Matrix according to Business and Functional Requirements.
• Involved in complete project Software Development Life Cycle (SDLC) and in Software Testing Life cycle (STLC).
• Performed Functional Testing, Sanity Testing, Integration Testing, Regression Testing and System Testing.
• Developed Test Cases and executed all test cases based on the technical specifications and business requirements.
• Created documents such as Test Results, Test Cases, Defect Reports and Traceability Matrix
• Defects were reported, tracked, reviewed, analyzed and compared using ALM 11.0.
• Use ALM to write and execute test cases and reported the defects.
• Performed back-end testing and verified the data stored in the database with the help of SQL queries.
• Interacted and worked with the developers and BA to solve the problems encountered in the test scenario run.
• Exclusively used Analysis Studio and Report Studio to test the Cognos Reports.
• Created SQL queries to pull and retrieve and validated data.
• Followed (Agile & Scrum) Testing Methodology.
• Attended project meetings, release meetings, and QA status meetings.
• Extensively interacted with the development team and the business team in resolving the critical issues.

Tools: MS Word, Excel, HTTP, XML, HP ALM 11.0SQL Servers 2008 and QTP 110

Methodology: Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC)

Confidential , Southlake, Texas

Project Description:

Confidential is the sixth-largest travel agency in the United States and the second-largest online travel agency. In addition to its primary US consumer site, Confidential operates a full-service business agency. Confidential Business is a full-service corporate travel agency that allows companies to plan, buy and manage their travel through its online and offline capabilities.

Role: Quality Assurance Analyst

Responsibilities:

• Developed a road map by understanding the business logic and User Requirements for Test execution.
• Involved in developing detailed, Integrated Test Strategies and Test Plans for the modified systems.
• Analyzed System Specifications, Designing and Developing Test Plan and Test Cases corresponding to business rules for the new system.
• Maintained requirements and created Tractability Matrix between Requirements and Test Cases.
• Performed Manual Testing and Maintained Documentation on different types of Testing including Positive, Negative, and Black Box.
• Created the SQL queries to test the back-end functionality of the application.
• Used Toad to connect, update the Oracle Database, and verify database contents.
• To test database efficiency used SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.).
• Tested Cognos Reports according to the business requirements.
• Used Quality Center (QC) to log defects and track resolution till the closing of defect after retesting
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.
• Involved in User Acceptance Testing with users along with providing training to end-users.
• Categorized bugs based on the severity and interfaced with developers to resolve them.
• Generate defect reports based on defect status and provided to management team.
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.
• Attended daily Scrum meeting to update work progress with the team.

Tools: Windows7, Quality Center 9.2, SQL Server 2005, Cognos 10, QTP, MS Word and Excel.

Methodology: Software Development Life Cycle (SDLC) and Quality Center (QC)

Confidential , Raleigh, NC

Project Description:

The project called Medical Record Tracking System (MRTS) helps to record and track the medical records of the patient. The current tracking system contributes immensely to the problem of missing patient's medical record and delay and long queues patients endure before receiving the treatment. The developed system does not only track records faster and more efficiently than the current system but can also perform other records management functions such as the generation of reports on patient's admissions and discharge.

Role: Quality Assurance Analyst

Responsibilities:

• Worked in early stage of projects to establish Plans, Standards and Procedures that will add value to the development effort and satisfy the constraints of the project.
• Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives.
• Designed, Developed and Executed Test Plans, Test Cases and Test Procedures based on the functional specifications.
• Prepared Requirement Traceability Matrix to verify that all stated and derived requirements are allocated to system components.
• Validated the data at back-end and Database Integrity by using different SQL Queries.
• Verified the changes and updates that occur for the Data Validation on MS SQL Server while listing or creating the users that occurred on the Business Units Web sites.
• Integrated testing on to the product to the web services, mostly designed on flex components and its framework, the synchronization of the flash screens and customer interaction windows.
• Utilized Mercury QTP to design, code, and maintain large data-driven scripts to perform new order processing and existing order modification.
• Inserted several checkpoints like Standard Checkpoints, Text Checkpoints, Text Area Checkpoints, Database Checkpoints, Bitmap Checkpoints and Synchronization Checkpoints in the Test Scripts to verify application properties and functionalities.
• Updated the test cases on Quality Center and managing of test cases pertaining to the modules and scenarios.
• Worked with users to design and develop user acceptance test scenarios and administer portions of the testing process.

Tools: Quality Center 9.2, Quick Test Professional (QTP), Windows XP, UNIX, MS SQL Server 2005.

Methodology: Software Development Life Cycle (SDLC) & QTP