SUMMARY:

• Experienced Quality Assurance Specialist in manual testing with strong analytical skills and education al background.
• Over 5 years of experience in design and development of test plans, test cases and generating test scripts.
• Identified and Documented functional requirements using and mapping them to individual test case requirements in BRD and FRD
• Performed mobile and ipad testing on the bose application.
• Created test cases, prepared test data for testing.
• Performed functional testing on enterprise level products. worked on BRD and FRD
• Performed Functional, Regression, System Integration, User Acceptance, Configuration and content testing .
• Filed detailed bug reports, identified workarounds, and verified fixes
• Experienced in the use of Agile approaches such as SCRUM.
• Hands-on experience in manual testing and good exposure on automated testing.
• Functional and system testing. Excellent communication and interpersonal skills with clear understanding of business.
• Experience in Banking and Consumer Electronic industries .Ability to work as a part of team.

COMPUTER SKILLS:

• Agile, Scrum, Microsoft Office, Jira, Spira Test,Uboot Environment, CLI eTap Testing Tools: Quality Center.
• Operating Systems - Windows XP, Windows 7 and 2000.
• Other technologies: MS office, MS Visio, MS project, SQL Server

WORK EXPERIENCE:

Company: Confidential, Winston, Salem

Role: Systems QA Analyst

• Writing test cases based on business requirements.
• Prepare Test Data for Test Scripts, writing test cases
• Test case execution. Interacting with developers on request.
• Defects login and create tickets for the bugs
• Tools Used: Quality center and Share point
• Functional testing, Regression Testing and User Acceptance Testing (UAT)
• Testing In Production environment on Deployment time for every release
• Front end testing of Financial application
• Writing Simple SQL queries for backend queries
• Working on share point
• Group of Business – EDM (Enterprise Data Management)

Company: Confidential, Billerica , MA

Role: Software QA Analyst

• Data base testing by writing queries to test data.
• Test case Preparation and Test execution
• Tools Used:Oracle PL/SQL, Unix, Quality center to log issues and Excel

Company: Confidential, Framingham, MA

Role: Software Test Engineer

• Performed mobile and ipad testing on the bose application.
• Created test plan, test cases, prepared test data for testing.
• Performed functional testing on enterprise level products.
• Develop white/grey box as well as black box tests for Bose consumer electronic devices
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for bose products.
• Filed detailed bug reports, identified workarounds, and verified fixes
• Hands-on experience in manual testing and good exposure on automated testing.
• Evaluated third-party hardware components through performance testing. Performance results were used to select the components to incorporate into company products.
• Involved in writing comprehensive test plans based on business requirements and technical specifications.
• Edit test plans according to business requirement changes

Tools used: Microsoft Office, Jira, Spira Test,Uboot Environment, CLI eTap.

Company: Confidential, Southborough, MA

Role: Quality Assurance Analyst

• Involved in writing comprehensive test plans based on business requirements and technical specifications.
• Involved in tracking, reviewing, analyzing and comparing the defects using Quality Center.
• Developed Use Cases to highlight different requirements from the SRS (Software Requirement Specification) and SDS (Software Design Specification).
• Executing SQL Queries to check the data table updates after test execution.
• Implemented standards and process to balance various Project team requirements
• Shared knowledge with team members.
• Interacting with business analyst and developers to discusses on failed test cases
• Mentor junior QA teams

Tools used: QC

Company: Confidential

Role: Software tester / Software tester in trainee

• Responsible for business requirements analysis, creating the Test Plan and creating various test scenarios.
• Executing test cases.
• Responsible for testing on line deposit system
• Interacting with business analyst and developers to discusses on failed testing

Company: Confidential

Role: Admin Executive/ Customer Service

Performed various activities in Admin role like resolve service issues and offering support to peers as well surge resource. Involved in high level decision making with Sales team and played key role in customer care aspects, such as dealing day to day Service, Billing issues and online Resolution of Customer complaints.

User Interface Testing

Confidential provides online traveling services directly to the customers through various dialogs on the website. The purpose of conducting the heuristic evaluation on the Confidential website is to study the interface design of the website in depth and discover usability problems in compliance with defined heuristic principles. Evaluation process is carried out by interface design specialists and findings will be used to improve the interface design of the website.

Tools used: Heuristic principles and guidelines