CAREER PROFILE:

• More than fifteen years of experience in, development and implementation of Test Procedures for various projects comprehension of all stages of QA process, methodology, documentation and full project life cycle.
• Over fifteen years of experience in analyzing Business & System requirements, Functional flows and design docs; reviewing requirements with architecture, development, business and, Project Management groups performing Gap Analysis; testing UNIX & windows Client server, Web based & E-Commerce applications and Databases.
• Expertise in planning and coordination of Build Deployments, reporting status and progress to project managers.
• Well experienced in writing test plans, test scenarios test cases, test reports and creating Mapping documents.
• Expertise in System, Integration, Functional, Regression, Performance, Security and User acceptance testing.
• Comprehension of SOA architecture and experience in testing Web services and xml messages.
• Expertise in writing SQL Statements and Shell scripts,
• Expertise in Test Scripting and testing using automated tools QTP and Quality Center.
• Expertise in MS Access, Excel, Word, Outlook, Lotus Notes and good writing skills.
• Excellent working knowledge in Windows, Linux & UNIX Visual Basic and C/C++.
• Have strong interpersonal and communication skills combined with self and the ability to think outside the box.
• Good team player, Quick learner. Have experience in training and helping other team members.
• Experience in coordination with development and System Architecture groups regarding resolution of defects.
• Experience in various Reports generation, reporting daily and weekly status and progress of testing to project managers and team members.

PROFESSIONAL HISTORY:

Confidential, Ashburn, VA

QA Analyst

Confidential is a web-based application developed to meet Verizon's local, long distance and data order processing needs. Confidential provides distributed and mobile users with a centralized and automated order entry solution. Confidential facilitates timely accurate entry and processing of customer orders. The Networx program will provide comprehensive, best-value telecommunications and networking services and technical solutions to all federal agencies. The Networx program consists of two simultaneous acquisitions: Networx Universal and Networx Enterprise, both Networx Universal and Enterprise are broadly scoped acquisitions with a comprehensive suite of services. Networx includes current services as well as those that anticipate the future needs of customers.

Responsibilities:

• Participated with Business and Development groups, reviewed Business Requirements, Functional Specs to understand scope of the application
• Developed test plan and test scenarios (to map) Integration Testing and System Testing.
• Developed test cases in Quality Center are traced back to requirements and executed test cases from QC.
• Performed System, Interface, Integration, Regression, End to End and User Acceptance Testing.
• Ensured defects identified are reported on Quality center, communicated needed changes to development Group.
• Monitored and kept track of high Priority defects on day-to-day basis (verified in timely manner).
• Participated in meetings with Dev and Busi teams, assigned and tracked resolution of defects in timely manner.
• Planned UAT, reviewed with Business Users, supported UAT testing effort on OMS and sub-systems.
• Wrote and executed SQL statements, verified accuracy of data inserted in the Back-End Oracle Database.
• Provided daily and weekly status reports to management regarding Defects and progress of testing.

Confidential, Stamford, CT

QA Analyst

Confidential is one of the world’s leading investment banking and securities firm and one of the largest global asset managers. The Banking Products business area in Confidential covers loan origination, syndication, sales, secondary trading, settlement and loan administration as part of the Credit Fixed Income business area. Confidential facilitates Trade Capture and Position Management for Commercial Loan trading and provides a comprehensive view of the portfolios to the trading desk enables Middle office to carry out settlement activities and provides Daily P&L information for BackOffice for analytics. It is also integrated with Business Objects to provide a wide range of reports. Stealth also sends information (feeds) to various bank wide systems on a nightly basis.

Responsibilities:

• Analyzed Business Requirements, reviewed with Business, Architecture groups, and performed Gap Analysis.
• Developed test plans, test scenarios according to business requirements and design documents.
• Trained QA Testers in use of STEALTH and BSTAR applications.
• Analyzed and documented trade feeds originating from the server and the database
• Performed Smoke, Functional, Usability, Regression, Security, Integration, Negative, and end-to-end testing
• Provided Time Line estimates to the project manager and performed resource allocation within the team.
• Ensured identified defects are reported on Quality center.
• Reviewed defects with Development and Business groups, tracked defects in QC for resolution in timely manner.
• Reported weekly test metrics, schedules and defect status reports, which showed the status and progress of testing effort to the management.
• Reviewed Functional and UAT test scenarios and test cases with business analysts, Planned and coordinated UAT with business users and the support team.

Confidential, Hoffman Estate, IL

QA Analyst/ QA Lead

The AIU site facilitates continuous education for advancement of careers for busy professional without disrupting their work schedules and current lifestyle. AIU’s on line Virtual campus provides students with student services as close as any land based or internet-connected accredited universities where degrees are conferred with classrooms and student services.

Responsibilities:

• Analyzed and reviewed business requirements with business group, project manager and development team, converted business requirements to testable requirements.
• Wrote Test Plans, testing requirements and test execution schedules based on project timelines.
• Created Traceability document that Test Cases/Scripts to Requirements.
• Identified Test Data, created Test Accounts and Test cases.
• Coordinated testing resources and User Acceptance Testing that include publishing of testing schedule, defects logging, identifying and implementing solutions as well as monitoring progress throughout test cycle.
• Ensured defects are identified, reported, reviewed with development team, prioritized for resolution in a timely manner and tracked resolved defects.
• Responsible for overall testing process. Planned and coordinated Build Deployments in multiple environments.
• Provided daily status reports regarding Defects and progress of testing.

Confidential, Edison, New Jersey

QA Analyst

Responsible for testing following applications:

Closr:

Chase Home Finance (CHF), a Division of Confidential, launched Closr, an online solution for home loan needs of borrowers in all income and wealth categories. Closr supports Retail and Bank Branch Loan Officers, Processors, Underwriters, Closers, Funders and various managers to serve customers, facilitates a wide variety of fixed- and adjustable-rate mortgages, as well as interest-only loans, construction financing and jumbo mortgages also offers "Alt-A" (ChaseFlex) mortgages. Closr provides on-line interface to multiple systems include major credit agencies, underwriting systems (FannieMae & FreddieMac), Pricing and Fee calculation engines, various vendors and service providers for Flood & High Cost test certification, Title insurance and all needed Document verification, imaging and repository systems.

eZmanager:

Confidential launched eZmanager, an online solution for Wholesale lending of Home Equity Loans (HE Loan) and Home Equity Line of Credit (HE LOC). EZmanager facilitates web-based interface to wholesale Brokers for submitting (1003) applications on-line, for Home Equity Loans and Home Equity Line of Credits. EZmanager also provides access to ‘Pipeline’ (a web page) through which Whole sale Administrators, Brokers and Chase Administrators can view the status information of submitted applications. SiteMinder software from NeteGrity is used to provide Roll based controlled access and secured session to eZmanager. MQ Secure is used to communicate Status messages and transmit Loan applications to the back end in a secured point-to-point dedicated web channel. ACAPS, a mainframe system, which would process applications, calculates rate of interest for loans and lines based on the subject property state, makes a decision based on the applicant’s employment history and geographical location and communicates the status to Pipeline.

e-Retention:

Chase Home Finance (CHF) launched a Web-based application, e-Retention, as an effort to provide faster and efficient service. E-Retention provides meaningful home buying experience to existing and new Home Loan / mortgage customers, offering a step-by-step ease-to-use on-line application and reference guide to mortgage process. E-Retention was designed as two key modules, Customer Portal and Sales/Admin Portal. The customer Portal consists of two on-line applications Fulfillment and 1003. Providing three choices (Buying new home, Re-finance the mortgage and Re-finance the mortgage and get extra Cash) Fulfillment application obtains customers basic info like residential address, legal and employment status, income, assets and liabilities. Retrieves customer profile from database and based on customer's Credit score, Fulfillment makes a decision and offers various products that customer is eligible for, provides a choice to lock the offer with offered Interest rate and fee. 1003 Application obtains more detailed customer info and concludes application process by submitting the same to Chase Home Finance. System front-end screens are developed using JAVA and Oracle Database runs as Back-end.

Responsibilities:

• Participated in Business Case and Business Requirements reviews with Business, Architecture and Project management teams, performed Gap Analysis, and identified business issues and data challenges.
• Reviewed and edited requirements, specifications as per business recommendations related to proposed solutions.
• Responsible for overall testing process. Planned and coordinated Build Deployments in multiple environments.
• Provided Time Line estimates to project managers and performed resource allocation within the team.
• Ensured defects are identified, reported on Quality Center, communicated needed changes to development team tracked and resolved prioritized defects in a timely manner.
• Provided daily status reports regarding Defects and progress of testing to project teams.
• Tested MQ Secure’s integration and accuracy of secured messages and system security configured on NeteGrity’s SiteMinder.
• Wrote Test Plans and Test cases for system, Negative, Transaction and end-to-end and executed manually.
• Tested integration of different modules plus its integration with legacy systems, front-end and back-end.
• Created mapping documents according to business requirements, identified Test Data and created Test Accounts accordingly which served Development and QA.
• Wrote test scripts using WinRunner, automated testing of all Exceptions scenarios, end-to-end testing and regression testing. Created test cases according to system enhancements performed regression testing.

Confidential, Trumbull, CT

QA Lead Tester

Responsible for testing Primex Auction System (PAS). The Primex Auction System is a new trading system that replicates a competitive trading crowd in an extended digital environment. The system facilitates on line trading / execution service of Confidential -listed securities and exchange-listed securities traded in Confidential for all NASD members. Subscribers are enabled to enter the orders into the system, can place minimum price improvement conditions on the orders they enter, to attempt to obtain prices superior to best publicly displayed prices. The system is designed to increase order exposure and anonymous trading interaction, and provides an effective means for the market at-large to independently price customer orders, particularly in a digital environment.

Responsibilities:

• Participated in Functional requirement reviews and Analyzed System requirements performed Gap Analysis.
• Guidance provided to QA in deriving scenarios for Capital allocation, Order execution and reporting.
• Wrote Test Plan. Created test data. Wrote test scripts using TestDirector an automated defect tracking tool.
• Tested application in simulated conditions, using WinRunner.
• Wrote and executed SQL Scripts and verified the data displayed in Primex Action System is accurate.
• Performed Security Testing, verified login privileges and incorrect logins.
• Performed system, User Acceptance testing and Regression Testing.
• Used PVCS Tracker for defect tracking and MS Out look to communicate with developers to resolve issues.

Confidential, Manhattan, NY

QA Lead Tester

Responsible for testing Online Account Access system which enables Prudential Financial customers to make online trade transactions, to view account-portfolio details, realized gain/loss information, account balance and details of current positions in their account. The system facilitates online News and Quotes, Latest Research, Capital Markets, Advice & Planning information, also enables two-way communication for Confidential Financial Advisors, their clients, and the investing public. The system also supports Non–US clients, with online information pertaining to their local stock exchanges and general information regarding the News and Quotes, Latest Research on Capital Markets and Advice & Planning in that particular area, by Confidential . This application consists of a Global Home Page, with tabs to the following major areas: Account Details, News and Quotes, Latest Research, Capital Markets, Advice & Planning, and Admin Utilities. This web application has been developed using CDA/CMA an Asset Management tool.

Responsibilities:

• Participated in reviews & Analyzed Product Requirements and System requirements.
• Wrote detailed Test Plan, Tests Scenarios and Test cases, executed manually.
• Wrote SQL Scripts, executed and verified data residing in the database is match to the data displayed in Online Account Access system.
• Performed system testing on the whole, verified functionality of individual components, data integrity, transaction, navigation, security and error testing.
• Tested online trading in simulated environment.
• Designed and performed failure mode testing, examined application behavior in the event of subsystems failure or lost connectivity. These tests scrutinized security provisions in times of component failure.
• Wrote Test Scripts using TestDirector for verifying functionality and stress testing and executed using WinRunner. Performed User Acceptance testing and Regression Testing.
• Used Test Director for defect tracking and Lotus Notes to communicate with developers to resolve issues.

Confidential, Manhattan, NY

QA Lead Tester

Responsible for testing RL5.0 (Research Link 5.0), an application, developed by Scient Corporation for Confidential (an Investment Company). RL5.0 enables users to search for Research documents of Equities, Strategy and Economics Analysis, on various Industries, Companies and Regions worldwide, of various formats residing on multiple databases. RL5.0 also enables users to receive Subscribed Research, online, electronic Alert messages for changes in Target Price and Rating changes on Stocks/Portfolios and to view Market Events and Stocks on-line. QIB (Qualified Confidential Internal Users) and Non-QIB (Non-Qualified Confidential Internal Users) will be accessing application simultaneously. QIB and Non-QIB access to RL5.0 is restricted through security features of Confidential web site.

Responsibilities:

• Provided Time Line estimates and Requirements to the project manager.
• Interacted with the Project Team, developers and System Architecture group gathered and documented functional specifications of the application.
• Participated in reviews & Analyzed Product Requirements and System requirements.
• Wrote Test Plans, Testing Requirements, Test Scenarios and Test cases.
• Performed manual testing, verified functionality, navigation and security.
• Wrote SQL Scripts, executed and verified accuracy of the data residing in the database is match to data displayed in RL5.0.
• Performed system testing and Regression testing.

Confidential, Hicksvill, New York

QA Lead Tester

On-line Account History Via Internet (OAH) project facilitates access to the user, for his/her Credit card, Debit card and Corporate/Business card accounts via internet and enables to see account on-line, for BALANCE and STATUS INFORMATION as snapshot and STATEMENT INFORMATION for past six months. Also enables to make on-line transactions for PAYMENTS and BALANCE TRANSFER. This application is developed using JAVA Scripts, Visual source safe and HTML. A Large number of users would access the Client/Server application simultaneously, using the Web Browsers MSIE 4.0, 5.0, NETSCAPE 4.0 and 5.0. WinRunner is being used for testing.

Responsibilities:

• Responsible for overall testing Process. Provided Time Line estimates and Requirements to the project manager and performed resource allocation within my team.
• Responsible for training new QA testers, as the whole department was relocated.
• Interacted with project Team, developers and System Architecture groups regarding progress of testing, Logging, Assigning and resolution of defects and providing daily status reports to project teams.
• Participated in reviews & analyzed Product and System requirements.
• Wrote Test Plans and Testing Requirements, Test scenarios, Identified Test Data and created Test Accounts.
• Wrote test cases for system, integration Negative, Transaction and end-to-end testing.
• Participated in Manual and Automated testing for all the Exceptions scenarios and end-to-end testing process.
• Tested integration of different modules plus its integration with legacy systems, front-end and back-end.
• Organized web testing of each new release and enhancement of the CCS site within Chase.com.
• As the CCS site was converted from Websphere to Weblogic environment, Performed regression testing to make sure the functionality of complete credit card site.
• Wrote test cases according to system enhancements for regression testing.
• Presented defect reports and test matrix to management, which showed the progress of Testing and Defect status.
• Used WinRunner an automated testing tool for functional and regression testing.

Confidential, Hawthorne, NY

QA Tester

Responsible for testing Domino Media Connection Services (DMCS), which extends the capability of Lotus Notes and enables users to deal with media (Audio, Video, Wave) files, Graphics, Jpeg, Mpeg, Bmp, Txt files and Java applets to track, share, and organize the information, communicate with each other or groups over the Local and Wide Area Networks, Internet channels and dial-up lines. Multiple users would access the Windows based Client/Server application simultaneously. Access to DMCS is restricted through the security features of Lotus Notes. Lotus Notes was used for error tracking and reporting.

Responsibilities:

• Participated in reviews & analyzed Product and System requirements.
• Wrote Tests Scenarios and Test cases, which were executed manually.
• During System Testing cycle Performed transaction and Performance testing as well as regression testing for system enhancements.
• Used WinRunner created the baseline and automated the regression testing process.