Salesforce Developer Resume
Louisville, KY
SUMMARY:
- Dynamic and result driven professional with more than 13+ years of experience in Information Technology with 7+ years of experience in Salesforce.com CRM Platform and Apex Technologies.
- Experience in working with Sales force developer toolkit (Apex, visual force, force.com IDE, SOQL and Web services / Metadata API).
- Experience in development, administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
- Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control.
- Strong experience in defining and managing custom Objects, Creating page layouts, Developing field validations, campaign Management, formulas and workflow rules using Salesforce.com and Eclipse IDE for Sales Force.
- Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
- Knowledge of Customer Portal/Partner Portal and PRM(Partner Relationship Management).
- Experience working with salesforce.com Sandbox and Production environments.
- Proficient in Data Migration from Traditional Apps to Sales force Using Data Loader Utility.
- Experience in creating the Mail Merge Templates and implementing it in various custom and standard objects.
- Experience building Custom Controllers/ Components, Advanced Search Functionality, Reports, Dashboards, Tabs.
- Experience customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
- Basic knowledge of Web Services for handling requests and API.
- Experience in syncing the tasks, events and contacts from Salesforce to Outlook and Outlook to Salesforce.
- Experience in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, SOSL.
- Basic knowledge of Adobe Flash, Service Cloud and Sales Cloud and Chatter.
- Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
- Experience in Developing Internet/Intranet applications, J2EE technologies and Java, JSP, Swings, Servlets, HTML, JDBC, XML, XSLT, EJB, JavaScript, Oracle, SQL.
- Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML) architecture.
- Excellent hands on experience with XML, XSL, XML Schema, HTML, and CSS.
- Experience in Testing tools for around 6 years on different tools like QTP, Selenium, Test Complete.
- Experience in writing Excel Macros as part of Testing.
- Good Hands on VB Scripting for Testing.
- Highly organized and dedicated with a positive attitude, capable of producing results immediately on hire.
- Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/ Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Salesforce Outlook, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader.Salesforce Tools, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com, Data Loader, Force.com Excel Connector, Force.com Platform.
Testing Tools, QTP, Selenium, Test Complete, Perfecto
Databases: MS SQL Server 2000/2005, PL/SQL, Oracle 8i, MS Access, and MySQL.
Computer Skills: SQL, PL/SQL, Advance Excel (Data functions, Pivot tables, Reference Lookups etc), Access.
Languages: Apex, C, C++, Java, Java Script, Action Script, UML, HTML, XML, XHTML, DHTML, SQL, VB Script
Documentation Tools: MS Office, MS Visio Pro.
Operating Systems: Windows NT / 2000 / Vista, Windows Server 2000/2003/2008 , UNIX, Windows 7.
Client: Confidential, Louisville, KY
Role: Salesforce Developer
Responsibilities:
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
- Agile Development Methodology was followed for the implementation.
- Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Contracts, Quote, Quote Line Items and Campaigns.
- Played a major part in designing the Campaigns for the Marketing users.
- Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
- Worked on Components, Custom Labels, Record Types and Static Resources.
- Knowledge of Zuora (designed to automate billing, commerce, and finance operations) and Streaming API.
- Created different Formula Fields for the various standard and custom objects.
- Created Workflow Rules and Approval Process to implement business logic.
- Created many Approval Process needed in the different stages of the application.
- Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
- Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment.
Environment: Windows 7, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Force.com Eclipse Plug-in, SalesForce.com sandbox, MySQL, Data Loader, Java, WSDL, AJAX.
Client: Confidential, Los Angeles, CA
Role: Salesforce Developer
Responsibilities:
- Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards.
- Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers
- Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
- Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
- Created and deployed Several Reports using salesforce.com platform.
- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
- Utilizing Desktop Integration For Salesforce for Outlook.
- Developed and deployed workflows and approval processes for opportunities and products / assets management.
- Created and used Email templates in HTML and Visualforce.
- Involved in Integration SAP PI with SFDC using the Enterprise WSDL.
- Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
- Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
- Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader Utility
- and Informatica On Demand.
- Used the sandbox for testing and migrated the code to the deployment instance after testing.
- Interacted with the Salesforce.com premium tech support team on a regular basis.
Environment: Windows 7, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Force.com Eclipse Plug-in, SalesForce.com sandbox, MySQL,Data Loader, Java, WSDL, AJAX.
Client: Confidential, Eden Prairie, Minnesota
Role: Salesforce Developer
Responsibilities:
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Worked on Components, Custom Labels, Record Types and Static Resources.
- Experience with Web services, API and Customer Portal sites.
- Worked on AppExchange Products.
- Created different Formula Fields for the various standard and custom objects.
- Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
- Agile Development Methodology was followed for the implementation.
- Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Contracts, Assets, Products, User, Quote and Quote Line items.
- Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
- Created various Profiles and Roles and configured the permissions based on the organizational hierarchy requirements.
- Managed the Sharing Settings, Public Groups and the Users in the company.
- Created Workflow Rules and Approval Process to implement business logic.
- Created many Approval Process needed in the different stages of the application.
- Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
- Played a major part in the releases of the company.
- Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment and worked with SVN.
Environment: Windows 7, Force.com Platform, Oracle 9i, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Crystal Report, Force.com Eclipse Plug-in, SalesForce.com sandbox, MySQL,Data Loader, Email Services, Security Controls, java, WSDL, AJAX.
Client: Confidential, Philadelphia, PA
Role: Salesforce Developer
Responsibilities:
- Agile Development Methodology was followed for the implementation.
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Used Chatter profiles for different users.
- Experience with Web services, API and Customer Portal sites.
- Created different Formula Fields for the various standard and custom objects.
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
- Created many Approval Process needed in the different stages of the application.
- Developed many Report Types and created various Reports (summary reports) using the Report Builder according to the need of the organization.
- Worked on various AppExchange products according to the needs of the organization.
- Worked on various salesforce.com standard objects like Accounts, Contacts, Content, Reports and Workspaces.
- Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
- Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
- Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
- Involved in creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
- Created various profiles and roles and configured the permissions based on the organizational hierarchy requirements.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
- Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
- Used Sandbox for testing and deployed the code to the production using Deployment Chain Set.
Environment: Windows 7, Oracle 9i, Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Crystal Reports,Force.com Eclipse Plug-in, SalesForce.com sandbox, MySQL, Data Loader, Email Services, Security Controls, java, WSDL, AJAX.
Client: Confidential, Rochester, NY
Role: Salesforce Developer
Responsibilities:
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Communicating with executive management on project status and overall project progress against target.
- Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
- Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
- Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
- Customized the Dashboards to the track usage for productivity and performance of their sales teams.
- Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.
- Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
- Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
- Created various profiles and configured the permissions based on the organizational hierarchy requirements.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
- Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
- Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Environment: Windows XP Pro, Windows service 2003, Oracle 9i, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, java, WSDL, AJAX.
Client: Confidential, Germantown, MD
Role: Salesforce.com Developer
Responsibilities:
- Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
- Interacted with various business team members to gather and document the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
- Implemented Web-to-lead to track and solve leads from the website.
- Created different workflow rules and Approvals for various campaign processes.
- Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
- Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
- Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
- Developed and configured various Reports for different user profiles based on the need in the organization.
- Participated in the training sessions provided by the Salesforce team and support end users
- Used the sandbox for testing and migrated the code to the deployment instance after testing.
Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, MySQL,Reports, Workflow & Approvals, Web Services, Sandbox, Eclipse IDE.
Client: Confidential, Torento, Canada
Role: Automation Test Analyst
Responsibilities:
- Taking part in preparation of Automation test plan.
- Review of the test cases written for integration level.
- Review of the Automation Scripts.
- Scripting through VB Script for the cases written, review the scripts written by team.
- Analyze and write detailed specifications and Test Requirements.
- Writing Test scripts and functions wherever necessary for various units of the business modules.
- Effective coordination with development team and testing team.
Environment: Windows XP, Quick Test Professional, Test Complete, SQL 2005
Client: Confidential, US
Role: Sr. Automation Test Engineer
Responsibilities:
- Taking part in preparation of Automation test plan.
- Analyze and write detailed specifications and Test Requirements.
- Writing Test scripts and functions wherever necessary for various units of the business modules.
- Review of the test cases written for integration level.
- Review of the Automation Scripts.
- Scripting through VB Script for the cases written, review the scripts written by team.
- Effective coordination with development team and testing team.
Environment: Windows XP, Quick Test Professional, SQL 2000
Confidential
Role: Software Engineer
Responsibilities:
- Taking part in preparation of Automation test plan.
- Review of the test cases written for integration level.
- Review of the Automation Scripts.
- Scripting through VB Script for the cases written, review the scripts written by team.
- Analyze and write detailed specifications and Test Requirements.
- Writing Test scripts and functions wherever necessary for various units of the business modules.
- Effective coordination with development team and testing team.
Environment: Windows XP, Quick Test Professional, SQL 2000