Professional Summary:

• Have around 10 years of professional experience in IT with an extensive background in Quality Assurance and Testing of Software systems for various commercial/enterprise applications
• Having strong Microsoft background with excellent hold on software development life cycle and processes
• Exposure to Agile, Waterfall and V-Model of Software Development methodology
• Experience with different phases and stages of software testing (Functional, System, Integration, Regression, UAT, Performance/Load and Data Verification and Validation)
• Proficiency testing Siebel Analytics, SSRS, Sharepoint and Database (SQL Server and Oracle) with understanding of Business Intelligence, Data Warehousing/ETL, Big Data (Hadoop) concepts
• Expertise in Web Testing, Web-Application testing and Client- Server based N-tier Applications
• Domain expertise: Enterprise Content & Media Management, Sales, Finance, Healthcare
• Expertise in Product testing across platforms like Solaris, Windows, Mac OS
• Manage end-to-end Quality Management tasks for assigned projects that support both new development projects and product maintenance releases
• Excellent analytical skills for understanding the business requirements, business rules/processes and detailed design of the application
• Experience in Technical writing Skills with hands on experience in creating Businesses Requirements, Functional Specifications, Mapping Documents (Traceability Matrix etc), Test Plan, Test Scripts and Status Reports
• Expertise in working with globally diverse and distributed teams
• Facilitate and guide the QA team to follow best practices and test horizontal guidelines in all deliverables including self-reviews, peer reviews, check lists, query log, review logs to meet high quality standards
• Experience in leading and managing large teams and contributing as an individual team member as well
• Excellent communication and presentation skills, self-starter, team player.
• Proficiency at grasping new technical concepts quickly and utilize the same in a productive manner

Relevant Skills:

Operating Systems: Windows Server & Client, UNIX/Linux, Solaris, Mac OS

Tools: SharePoint Designer 2010 & 2013

Bug tracking & versioning tools: Product Studio, Source Depot, Visual Studio Team Foundation Server(VSTF), Jira, Silk Central, Perforce

Testing Tools: QTP, Quality Centre, Test Director and Asset Tester

Programming Languages: C, C++ and Java

DBMS Packages: Microsoft SQL, Oracle

Browsers: MS Internet Explorer, Mozilla Firefox, Safari, Google Chrome

Other Technologies: SharePoint, Hadoop (Big Data), Siebel Analytics, SSIS, SSRS, Apache Tomcat, JBoss

Projects Profile:

Confidential, MD

QA Lead

Project: Open Text Media Management (Digital Asset Management)

Environment:

Platform: Solaris, Windows, Mac OS

Web/App Servers: JBoss, Tomcat

Databases: Oracle, Microsoft SQL Server

Tools: Perforce, SVN, JIRA, Silk Central

Product Options: Rhozet, Flip Factory, Creative desktop, Adobe Creative Suite, Indesign, Illustrator, Photoshop plugins

System Overview: Open Text Media Management provides an innovative solution for the intelligent management of digital assets easy to use, scalable, and flexible, with advanced video and sophisticated workflow capabilities.

Contribution:

• Responsible for overall Quality of the deliverables.
• Prepare Test Plan and Strategy
• Analyze the Project schedule along with the team and provide the appropriate test estimates for finalizing the Test schedule
• Prepare test cases based on Functional Specifications, work with Product Manager and developers to get test cases review/approval.
• Test case maintenance and test result analysis using Silk Central
• Finding defects and reporting same in JIRA (Defect tracking tool)
• Preparing daily status reports pertaining to the test activity and updating in Scrum meetings.
• Responsible for setting up Test environment (VHDs/VMs) and Test data by working with Operations team to load production data in Test Database.
• Migration testing of assets in batches, backend validations and HTML5 User Interface testing.
• Perform Root cause analysis of defects and Problem solving.

Confidential, WA

Test Lead

Project: Office International Publishing Group (OIPG)

Environment:

Front End: MS Office 14 applications and Server Applications like Microsoft Office SharePoint Server (MOSS), Windows SharePoint Server (WSS) and MS Office Online Help

OS: Windows XP and Vista, Win 7, Windows server 2003/2008

System Overview: OIPG aims to develop Content to enhance & enrich the user experience of the MS Office 2010 Online help and in the box help of MS Office 14 applications. OIPG Wipro Team is the Worldwide Test team for the OIPG localization testing for MS Office 14

Contribution:

• Effective communication with Microsoft stakeholders and also with other Localization Service Providers around the globe
• Work with the Client (MS Ireland / Redmond) to get the knowhow on the product and processes.
• Analyze the Project schedule along with the team and provide the appropriate test estimates for finalizing the Test schedule
• Prepare Test Plan and Strategy
• Close co-ordination between the Client and the team to ensure smooth delivery
• Coordinate end-to-end testing efforts with internal and external LOBS, scheduling meetings and conference calls as needed
• Responsible for overall Quality of the deliverables
• Leading a Team of 25 members including 3 Modules leads.
• Training, guiding and supervising the team members.
• Setting up Test environment (VHDs/Virtual Machines), Functional Testing, Issues tracking and Problem solving.

Confidential, WA

Test Lead/Business Analyst

Project: Support Policy Tool

Environment:

Front End Web Application: .Net, C#

Database: SQL Server 2005

OS: Windows XP and Vista

Performance Testing Tool: VSTS

System Overview: The Microsoft Support Policies Team is a lynchpin in ensuring that Support Services are activated globally for a product in time for Release Date. Our mission is to have support ready and available for 100% of the products launched by Microsoft

Contribution:

• Understanding the Business Requirement and Preparing the Functional Specification
• Preparing the Test Plan, Traceability Matrix after the FS sign-off from client.
• Preparing test cases and allocating the same among the testers.
• Preparing Daily/Weekly Status Reports pertaining to Test activity.
• Project monitoring and client liaising.
• Coordinating with the Program Manager regarding Schedules and Releases dates.
• Defect Tracking and Bug Reporting using Product Studio.
• Regression testing for new builds/drops
• Performance/Load Testing using VSTS Load test wizard.

Confidential, WA

QA Lead

Project: Integrated Reporting - Agile

Environment:

Front End: SQL Server Reporting Services (SSRS)

Database: SQL Server 2000/2005

OS: Windows XP and Vista

Testing Tools: nUnit

System Overview: The Integrated Reporting (IR) project aims at resolving the issues identified with existing reporting applications and, over time, provide a robust, user friendly and cost effective replacement for the existing reporting applications Enterprise Reporting System (ERS), Sales Execution Framework (SEF) Reports, Role Based Reports (RBR) and Reporting “Shadow” Applications -At the time of this writing, there have been 50+ reporting “shadow” applications identified that could be accommodated with IR or later functionality.

The project is an extension of PC wherein the Waterfall process has been replaced with the Scrum (Agile) process of SDLC.

Contribution:

• Understanding the Business Requirement and Preparing the Functional Specification
• As QA lead, I participated in Planning & Estimation Meetings with the Business and provided Test Estimates for each Sprint
• Prepare Test Plan for the test activities undertaken for each Sprint
• Writing Automation Scripts for Data Validation Testing using nUnit
• Capturing and analyzing XML queries for defect tracking
• Writing Stored Procedures for Data Validation testing
• Performing Back end (SQL Server 2005) and UI (SSRS) Testing
• Regression testing for new builds/drops
• Performance/Load Testing during UAT

Confidential, WA

QA Analyst

Project: Platform Consolidated (PC)

Environment:

Front End: Reporting Services/Siebel Analytics

Middle tier: .Net assembly objects

Database: SQL Server 2000/2005

OS: Windows 2000 Advanced Server, Windows-XP,IIS 5.0

System Overview: PC was developed as a sales, marketing, and operations integrated reporting platform that consolidates the data of multiple source systems into a single data warehouse providing the functionality currently delivered by existing reporting applications

Contribution:

• Understanding the Business Requirement and Preparing the Functional Specification
• Participated in the meetings along with Microsoft Test Leads to provide Test estimates for my module.
• Created Automation tool for Cross Report Validation (SQL vs MDX)
• Writing Test Specs for UI and Data validation testing
• Capturing and analyzing XML queries for defect tracking
• Performing Back end (SQL Server 2000) and UI (Siebel Analytics) Testing
• Finding Bugs and reporting the same in Product Studio
• Regression testing for subsequent builds/drops

Confidential, CA

Sr. QA Tester

Project: ICD -10

Environment:

Solution Environment: Facets 5.01 Application

Software: Facets, Oracle

Tools: Jira, Quality Centre

System Overview: Confidential, an independent member of the Blue Shield Association, is a not-for-profit health plan dedicated to providing Californians with access to high-quality health care at an affordable price. Confidential 's 60+ year history is distinguished by innovations that have changed the face of health care and made them a prominent force in the California healthcare market. There are various changes happening in the Facets application and in the interfaces/extension around the Facets system which includes Government mandates and the business enhancements.

Contribution:

• Co-coordinating with different business teams to understand the scope and requirement of the project.
• Defining the test scope, test estimation, test planning, test status reporting along with Test Lead and Test Manager.
• Preparing impact analysis of the module on the other modules and defining the mitigation plan by working with the various teams.
• Co-ordinate the testing activity of my module; test case reviews, test case assignment to teams members
• Tracking and reporting of the status daily/weekly to Test Lead.
• Test data preparation and execution of test cases.
• Involved in process related activities and implementing best practices in the account

Confidential, WI

Sr. QA Tester

Project: Over the Counter Expansion – Non-Derivative Asset (NDA) Requester Application

Environment:

Front End: Java, Rational Software Architect

Database: Rapid SQL

ETL Tool: Informatica 8.0

Test Management Tool: Quality Centre

System Overview: This project is a Java based UI application that aims at providing hedging accounting (HA) functionality to our client. Through HA accountants will:

Contribution:

• Analyze and study the business requirements by closely working with the customer and understanding the domain details.
• Interact with business analyst to understand the business flow, functional aspects.
• Work with the QA lead in preparing the Test Plan and Strategy.
• Worked closely with Business analyst and developers to get the test cases review/approvals
• Execute the test cases and participate in review meetings for status tracking and providing status reports.
• Generate bug reports and tracking defects using QC.
• Functional Testing, Issues tracking and Problem solving.
• Training and guiding new team members.

Confidential , Hyderabad Oct 06 –Jul 07

QA Tester

Project: RBR 1.7

Environment:

Front End: Siebel Analytics

Middle tier: .Net assembly objects

Database: SQL Server 2000

OS : Windows 2000 Advanced Server, Windows-XP,IIS 5.0

System Overview: RBR project is related to creation of various dashboards level reports related to sales based on various roles for e.g.: Account Manager, Sales manager. These reports primarily contain sales related data and are used for analyzing the health of business. The primary source of data for such reports is Siebel sales.

Contribution:

• Analyzing the Functional Spec and writing test specs for UI testing
• Writing test specs and test scripts for UI-Backend validation
• Performing Back end (SQL Server 2000) and UI (Siebel Analytics) Testing
• Uploading Test Specs onto the Source Depot, monitoring and executing the same
• Uploading Test cases into Product Studio and executing the same
• Regression testing for new builds/drops
• Finding Bugs and reporting the same in Product Studio
• Interacting with client and attending T-cons as and when necessary

Confidential

QA Tester

Project: MSRecords 1.0

Environment:

Front End: MOSS 2007, Microsoft Office InfoPath 2007, C# 2.0, ASP.NET 2.0

Database: SQL Server 2005

OS: Windows 2003 Server, Windows-XP

System Overview: MSRecords is an efficient inventory tracking solution that gives Microsoft employees easy access to physical records information and eliminates the need to handle inventory searches manually. Building on MOSS 2007 and Microsoft Office InfoPath 2007, this solution uses InfoPath forms and workflows to automate the collection and management of inventory data.

Contribution:

• Analyze the Functional Specifications and prepare test cases accordingly.
• Writing Test Specs for UI-Backend validation, SharePoint application testing
• Performing functional, user interface, and System Testing.
• Migration testing to validate the transit of the existing records management system to the new Office SharePoint Server 2007 lists
• Reporting Bugs into Product Studio
• Regression testing for new builds/drops.
• Participate in client meetings and update testing status

Confidential

QA Tester

Project: SMART

Environment:

Front End: Siebel Analytics 7.7, IE 6.1, C#,.NET Framework, ASP.NET

Middle tier: Microsoft Analysis Services, Microsoft Data Transformation Services (DTS).

Database: SQL Server 2000

OS: Windows 2003 Server, Windows-XP

System Overview: Security Mobility Activity Reporting Tool (SMART) is aimed at streamlining existing data collection process and providing a consolidated portal with a consistent point of view on the SMI activities across operating units and geographic organizations. The long term vision for SMART is to provide a consistent portal for access of SMI related information in Microsoft and present to the SBTU an environment with coherent, well designed and consistent content and data available online for all stakeholders accessible on a worldwide basis

Contribution:

• Performing functional, user interface, and system Testing.
• Writing Test Specs for UI-Backend validation.
• Performing Back end (SQL Server 2000/2005) and UI (Siebel Analytics) Testing.
• Reporting Bugs into Product Studio
• Regression testing for new builds/drops.
• Analyzing user requirements, attend change request meetings to document changes and implement procedures to test changes
• Prepare and execute end-to-end test scenarios and system test cases
• Participate in client meetings and update testing status