SUMMARY

• Over 11 years of IT experience in QA Methodologies and testing of web and client - server based applications.
• Have 7 years of onsite work experience allied to QA testing, Management and implementation of QA tools.
• Have knowledge of different domains like Finance, Banking and Insurance.
• Involved in all phases of Software Testing Life Cycle and have an excellent understanding of Software Development Life Cycle (SDLC).
• Expertise in preparing Effort estimation, Test plan, Test case list, Test cases, Requirement Traceability Matrix (RTM), Bug Status Reports and Test Summary Reports.
• Proficient in Manual Testing (black box) and Performance testing tool (LoadRunner) and Test Management tools like (Quality Center, Test link).
• Experience in Web and Windows based applications testing using different Technologies (ASP.NET, Visual C#.NET, Java).
• Experience in working with Oracle Identity manager (OIM) and Oracle Access manager (OAM).
• Proficient in Integration Testing, System Testing, Performance Testing, Functional Testing, Regression Testing, Smoke Testing, Database testing, User Acceptance Testing and End-to-End Testing.
• Expertise in reviewing requirements for their correctness, completeness, consistency and testability.
• Involved in validating the data that has been populated into Database Tables.
• Expertise in Problem solving and Tracking Bug Reports using tools such as Quality center, Bugzilla, Clear Quest and Jira.
• Strong knowledge on content management tools such as Vignette, Flagship (Oracle Portal) and Tridion.
• Experience in Agile, Waterfall and V-Model methodologies.
• Ability to interact with developers and product analysts regarding test status and maintained detailed QA documentation.
• Established and maintained productive working relationship with management, clients, project team members, QA testers and other groups.
• Ability to meet deadlines with strong analytical skills, good writing, verbal and communications skills.
• Expertise in managing mupltiple projects and teams Off and Onsite at the same time and meeting the client deeds on projected timeframe.
• Acted as a single focal point and leader to all quality related programs ie., Directed QA activities to ensure maximum quality and effectiveness.
• Supervised and guided quality leads and departments to establish quality standards as per industry and market requirement.
• Directed employees to ensure highest standard of quality so that the organization meets both internal and external requirements.
• Ensured that all quality standards are met by all departments, by explaining the importance of maintaining quality standards.

Testing Tools: Load Runner, Performance Center, Quality Center, Jmeter, Soap UI, Jira, Testlink, Bugzilla

Languages: C,Visual Basic,Java

Operating Systems: Windows NT, Windows 95/98/2000/vista, UNIX, and LINUX

Databases: Oracle 8i/9i/10g, DB2, MS Access, MS SQL Server

Scripting: HTML, XML, VBScript

Protocols: TCP/IP, HTTP, HTTPS, SOAP

Browsers: Internet Explorer, Mozilla Firefox, Chrome and Safari

Tools: Excel, MQ Series, Visio, VSS, PVCS, GIT,MS-Sharepoint

Confidential CT

QA Test Lead

Roles/Skills:

• Worked in coordination with other departments and teams in implementing the quality standards and benchmarks.
• Developed new matrices and benchmarks of quality standards, directed towards improving performance of departments.
• Implemented comprehensive plans which classifies tactics for improvements at work.
• Good team handling abilities which possessed the ability to convince others when changes are required.
• Close familiarity with the tools, concepts and methodologies of quality management.
• Constantly maintaining high levels of accuracy
• Ability to quickly learn applications with minimal documentation
• Can translate business processes into clear and comprehensive test scenarios
• Trained new test team members (offsite and onsite) and brought up to speed on the project(s) in no time
• Working closely with project management, product management and release management teams to have an update on day to day happenings and have them updated with daily testing progression.
• Worked with product management to define the scope of a release/sprint and feature roadmaps.
• Worked focused on Resource planning, budget planning and adhere to it on approval.

Confidential

Project Manager/QA Test Lead

New Jersey USA

Responsibilities:

• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Documents in Quality Center based on business requirements.
• Responsible for Identification of the Key Performance requirements for the all the modules of the Application based on consultation with the Business Analysts and the End users.
• Responsible for developing the Capacity Plan for entire system based on the Business usage, existing production usage and projected usage.
• Responsible for creating load test scripts using protocols such as web(http/html), Click and Script, web services etc
• Worked in Agile, Scrum and Waterfall Environments.
• Used CA Wily Introscope for monitoring the performance of Web/Application servers.
• Responsible for updating of the Project Performance Test Strategy.
• Involved in analyzing Oracle AWR Reports for monitoring DB performance.
• Managed and performed Systems Integration testing for various Apps.
• Provided Production Implementation support for the Release Engineering team.
• Performance tested the modules Asset Lifecycle Management, Governance, Risk & Compliance and Financial Control & Reporting of Oracle Financial applications.
• Responsible for the Test lab setup including Installation of the Load testing Infrastructure such as Controller machines, Load Generators, IP Address reservation needed for IP Spoofing etc.
• Managed more than 4 projects in parallel and moved to production on-time.
• Responsible for Creating the Load Test scenarios from scratch including assigning vusers for each script, Adding monitors for the system and WebLogic and Citrix Application servers.
• Experience in testing SOA based Applications.
• Performed Post Implementation validations on the Apps deployed.
• Developed documents like user acceptance test cases and bug reports.
• Tested applications comprehensively on Mobile handset of different vendors.
• Performed compatibility testing by means of various mobile handsets to ensure implemented functionalities works as expected.
• Tested end to end flow by means of mobile and made sure there are no errors.
• Assisted with risk analysis and mitigation planning.
• Played a key role for the Production Support activities.
• Address clients and management about the standings of ongoing resolution processes and attends meetings.
• Responsible for keeping record of daily logs, returns, turnovers and apparatus break down reports and maintaining highest service levels
• As a technical advisor, resolved complex issues regarding system users with the help of technical personnel
• Coordinate with production support team, collect significant information and revise the customer needs.
• Coordinate with senior staff in the implementation of technical ideas, practices and procedures.
• Provide operational task leadership over a team of technicians.
• Responsible for troubleshooting, evaluating, identifying and appointing correct technical resources to fix up customers' issues.
• Resolved more complicated clients' issues promptly, in proficient manner and with highest customer service standards.
• Ha ve extensive knowledge on SOAP, REST, html, http and data source testing.
• Expertise in testing web services via SOAP i.e., using the open source testing tool SoapUI
• Created and executed functional tests for web services.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.

Confidential

QA Analyst

India

Confidential -Mate, this state of art Payroll management solution handles all your payroll related activities in a simple and powerful way. User definability and flexibility are the central focus of Confidential -mate. PAY-Mate can be configured to virtually meet any individual’s specification. PAY-Mate is the most flexible system for calculation of salaries of all your employees of various categories and levels in a user definable way. You can add any earnings and deductions very easily in the system. You can create a new salary file from the existing one and modify it to suit the requirements. These user definable features dramatically reduce the Payroll processing time and keep the accounts department with all data related to the employees easily accessible.

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.
• Prepared Query clarification document, effort estimation, test case list, test cases and post mortem reports.
• Involved in comprehensive test execution.
• Participated in capacity planning for the Application under Test based on the Production estimate usages.
• Provided Production Implementation support for the Release Engineering team.
• Performed post implementation validations on the Applications that are deployed in Production.
• Responsible for creating test scripts using LoadRunner using various protocols including, Web/HTTP, web services etc.
• Performed Systems Integration testing for various Apps.
• Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
• Involved in setting up the test data for the individual modules for the load test.
• Worked in association with the DBAs in making sure that the databases are re-pointed to the original environments once we are done with the environment for the load test in question.
• Responsible for Load Testing Co-ordination with various other projects involved in load testing activity.
• Responsible for filtering the analysis file data based on the durations required.
• Generated detailed test status reports, web trend analysis reports, and graphical charts for upper management.

Confidential

QA Analyst

India

Responsibilities:

• Involved in gathering business specifications, meeting customers and end users.
• Attended all Business and Technical requirements review meetings and reviewed the business requirements documents.
• Prepared the Test Plans, Test cases and Test Scripts from the requirements and from Use cases.
• Prepared SRS documents, Functional and Technical specifications.
• Created test scenarios and test cases.
• Performed Smoke/Sanity testing on the build.
• Performed Functional testing to validate the Routing of data between users.
• Involved in System/Integration Testing, End - to-End Testing and Regression Testing.
• Performed Regression testing as and when required to ensure the stability of the application.
• Reported the defects by means of Serena Team track.
• Maintained the Quality through regular audits.
• Constantly monitored the Quality of the system and reported to Top Management on daily basis.

Confidential

QA Analyst

India

Responsibilities:

• Analyzed Business requirements documents (BRD) and Functional design documents (FDD).
• Prepared test plans and test cases/scripts as per requirements.
• Wrote manual test cases to incorporate the pre-post testing needs.
• Carried out GUI, Functionality and Regression testing.
• Responsible for providing primary leadership for all aspects of User Acceptance Testing.
• Detected bottleneck defects and implemented a plan to handle the bottlenecks.
• Used Test Director as the defect-tracking tool to enter defects regarding the issues found during testing.
• Regularly followed up with Development Team to discuss discrepancies identified during testing.
• Performed a Gap analysis on the Requirements, Functional Specifications and worked on finalizing the requirements along with the Project Management Team.
• Created high-level scenarios from the Functional Specifications & Requirements and reviewed them with project management team.
• Participated in Functional walkthroughs to validate the application design against the test cases written.
• Used Test Director for efficient defect tracking and reporting.

Confidential

QA Analyst
India

Responsibilities:

• Designed and developed orders and processing systems.
• Participated in preparing test plans, test cases and test scripts.
• Performed System Testing, Regression Testing, and User Acceptance Testing.
• Written modification request for the bugs in the application. Used Test Director for tracking the bugs.
• Documented the defects in Test Director and followed up with the development team and helped developers to track the problem and resolve the technical issues.
• Involved in QA team meetings and bug tracking meetings.
• Submitted weekly status reports.

Confidential

QA Analyst

India

This system is designed in order to support the various business operations of the Internet Banking Division, the Internet Channel Management (ICM) group has recognized the need to achieve higher levels of Service Management by enabling greater alignment between the Business and IT groups.

Responsibilities:

• Attended all Business and Technical requirements review meetings and reviewed the Business requirements documents.
• Prepared the Test Plans, Test cases and Test Scripts from the requirements and from Use cases.
• Prepared SRS documents, Functional and Technical specifications.
• Created test scenarios and test cases.
• Performed Smoke testing on the build.
• Performed Functional testing to validate the Routing of data between users.
• Involved in System/Integration Testing, End - to-End Testing and Regression Testing.
• Performed Regression testing as and when required to ensure the stability of the application.
• Reported the defects by means of Serena Team track.