PROFESSIONAL SUMMARY:

• Over 7 years of experience in Quality Assurance with emphasis on Manual and Automation testing Diverse. Experience in Bank, Retail, Financial services, Real Estate, Health and Insurance domains.
• Outstanding knowledge of Web Technologies and Client/Server Architecture, and have experience in Data Warehouse related projects.
• Experienced in Mobile (iOS, Android and Windows) Testing includes Device, Tablet and App Testing on iPod, iPhone and iPad.
• Performed Sanity, Functional, Integration, Reliability, Compatibility, System, Regression, Stress, Performance, End - to-End and User Acceptance Testing (UAT) testing.
• Good experience in Property & Casualty, Life Insurance, Annuities, pension- and retirement-related investments, Mutual Funds, Group Insurance, Retirement Services, Investment Management
• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, Sybase and DB2.
• Expertise in QTP, Quality Center , Microsoft Visual Studio Team System2008 Test Edition and Manual Testing
• Extensive knowledge of Software Development Life Cycle (SDLC) and QA Life cycle which includes Design, Development and Implementation along with documentation of Test Plans, Test cases, Test Specifications, Scenarios, Procedures and Scripts
• Strong experience writing SQL queries.
• Experience in design and implementation of stored procedures, triggers and functions at database level using SQL .
• Exposure in Forward Mapping and Backward Mapping analysis of ICD 9 - ICD 10.
• Participated in Integration, Functionality, System, Stress, Regression and Media Validation Testing
• Good knowledge in Front end and Back end testing
• Good Analytical skills with effective abilities in developing and implementing quality improvement plans and processes for system testing with attention to details
• Team Player with Excellent Analytical and interpersonal Communication Skills Expertise with Mobile testing on Blackberry, iPhone and Android.
• Experience in analyzing test result and submitting the bugs using Bug Tracking tool Quality Center (QC) and Team Foundation Server ( TFS ).
• Working knowledge of scripting using VB Script.
• Expertise working with Microsoft Project, word, Excel, Visio, PowerPoint.
• Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in Quality Center

TECHNICAL SKILLS

Automated Testing Tools: QTP, Quality Center , Test Director, Load Runner, Win runner, TFS , MTM, SOAP UI , JIRA,

Operating Systems: Windows, UNIX, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Version Control Tools : CVS, Team Foundation Server ( TFS )

Others SharePoint, MS Project Server

Mobile: Android, iOS, Windows, and xCode

PROFESSIONAL EXPERIENCE:

Confidential San Ramon, CA

Sr. QA Engineer

Responsibilities:

• Standardized documents like Test Plan, Test Scripts/Test Cases, and Daily Status Reports etc.
• Analyzed Business Requirements, Functional Requirement & High level Design documents.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Automated Test cases using scenario based approach using action segments and functional decomposition methods.
• Implemented UFT/QTP for automating the Regression Sets.
• Designed the Data Driven tests in Quick Test Professional ( UFT/QTP ) script to validate with different sets of test data.
• Wrote User defined Functions using Vb. Scripting for calculating the check Price and verifying Credit Card verification.
• A good knowledge of Interest Rates, Credit and Fixed Income Bond products, Interest rates swaps along with the trade flow for each of the instruments
• Created and maintained test data: different types of accounts for testing ATM transactions
• Experienced in Mobile device testing with Android, iOS operating systems and Win7/IE8 Tablets.
• Worked on Device anywhere to test applications on different cell phone
• Good knowledge on the usage of the tool Device anywhere to access the Mobile devices remotely.
• The project was initiated to leverage an enterprise application that maximizes the user of common processes, vendors, tools and technology to generate loans consistently for all channels and Produce a web-enabled mortgage origination platform across all channels
• Tested the applications response for positive and negative sets of data with data-driven testing procedures.
• Modified the scripts by inserting Text, Bitmap and Synchronization checkpoints.
• Created and managed objects in the application using Object Repository in Quick Test Pro.
• Performed Descriptive Programming wherever necessary.
• Involved in testing Web services and XML with tool called ‘ SOAP UI ’. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.
• Automated scripts created are for execution of large number of claims for using the concept of Parameterization by using Data Tables.
• Back end testing using SQL queries to retrieve data set
• Automation scripts are handled based and on the concepts of Regular Expressions in UFT/QTP script.
• Extensively used the UFT/QTP scripting to create the actions.
• Created a single huge shared object repository for all the different modules by using the Object Repository Manager in UFT/QTP
• Used Dictionary and file system objects for Data manipulations in UFT/QTP
• Created some reusable library functions to support automation architecture using Screen based approach Used descriptive programming methods to identify Dynamic objects and automate complex scenarios
• Extensively used the VB Script to develop highly optimized scripts.
• Integrated the Quality Center (QC) with Quick Test Professional ( UFT/QTP ).
• Documented the Automation Plan, Design and Execution Specification.
• Involved in Smoke, Ad Hoc, Functional, Regression and Back end Testing.
• Reported the defects to the development team by using defect-tracking tools like Clear Quest, Quality Center .
• Retested the reported defects in the every build released and closed the defects in concern tools.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases in Quality Center .
• Assured the project meet the defined business requirements and follow defined quality process

Environment: UFT/QTP , HP Quality Center , HTML, VSTS, XML, PL/ SQL , Oracle, Perfecto Mobile , Android SDK, UNIX, MS-Access2003, Web logic, JavaScript, Windows XP, Rational Clear quest .

Confidential, Hartford, CT

Test Analyst

Responsibilities:

• Analyzed User stories and developed test case negative and positive scenario and wrote the test cases.
• Involved in performing Functional, integration, and regression testing.
• Involved in ETL testing for data Extract, Transforming and mapping Validation
• Validate EDI 834 enrollment process according to HIPAA compliance
• Extensively worked on FACTES claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• I worked in Edifices to process X12 files as per requirements in Edifices X-engine and tested for snip using (Transaction management/TM)
• Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Performed “UAT” for 5010 and ICD 10 codes.
• Assisted team leads in developed the test plans in compliance of QACC Master Plan, test planning document and control management document for varies patient registration patient accounting financial software applications as well as HIPAA for federally mandated HIPAA 5010/ ICD 10 compliance.
• Worked on EDI transactions: 270, 271, 834, 835, and 837 (P.I.D) to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Testing various change orders of Medicaid applications received from the System Engineer's
• Regression Testing of Web applications and applications dealing with MEDICAID and MEDICARE Services
• Conduct complex documentation and user needs analysis. Interface with team and staff to develop HL7 integration
• Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converting historical clinical and data.
• Involved in Testing of Multiple modules like Factes Claims processing, Members. • Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Developed test Data for different groups
• Validate EDI 834 enrollment process according to HIPAA compliance
• Prepared Status reports to track the test status progress and to check if there is any slippage in timelines.
• Worked on HIPAA transaction such us 834 Transaction.
• Involved in Testing of Multiple modules like Factes Claims processing, Members. • Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Tested the HIPPA EDI 837/835 transactions according to test scenarios and verify the data on different modules.
• Extensively worked on FACTES claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• I worked in Edifecs to process X12 files as per requirements in Edifecs X-engine and tested for snip using (Transaction management/TM)
• Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
• Maintained test matrix and requirement traceability matrix
• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution
• performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Wrote SQL queries for data Validation
• Used Quality Center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module

Environment: TRIZETTO Factes , Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality Center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA

Confidential Richardson, TX

Sr. QA Analyst

Responsibilities

• Created test specification and test plans by reviewing business and technical documentation.
• Modification of existing Test Plans and Test Scripts for android testing.
• Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Documented and executed test cases and test scenarios for all phases of testing including Integration, Business process testing, Regression and System testing using Quality Center
• Providing training on new Point of Sale functions to production support team.
• Wrote User defined Functions using Vb. Scripting for calculating the check Price and verifying Credit Card verification.
• Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Tested end to end POS application functionality.
• Working knowledge of B2C ecommerce application.
• Worked on Assigned Modules like POS , Product Assortment, Ordering, Cash management Lotto/Lottery Management and Employee Security maintenance on ISP(In-Store Processor)
• Tested on POS terminal to run the EOD transaction
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Performed validation testing in various modules like "Shopping cart", "My Account", "Shipping address"
• Created Test strategy, scenarios, test plans test cases and tested for (Point of Sales) POS like, Pawn Loans, Extensions, Pay off's, Daily transactions reports, Inventory Reports, Store closure Reports, Safe & Cash drawer balancing, cash transfers, Police activities, Customer buy, Vendor buy, Retail sales, and different payment methods with Debt, Credit, Rewards Card, Gift Card, Visa, MasterCard, Fax and checks
• Did peripherals and hardware testing of barcode readers both wireless and wired, Magnet card readers, Weighing scale, Cash registers, handheld scanners, tag printers and receipt printers.
• Created defects and traced them to issues and traced issues to defects Identified reusable POS scenarios.
• Attending agile meetings and working on monthly sprint backlog items and updating the activities in Microsoft TFS
• Performing Smoke, Integration, System, regression and end-to-end testing of policy admin system
• Performed data validation in the mainframe system after the policies have been run through the batch cycle
• Created test data to simulate test scenarios
• Functional testing for Symbian and Blackberry Platforms, Bug Logging and Tracking.
• Worked extensively on SQL in validating data
• Validated the data in SQL server databases
• Responsible for Backend testing and executing SQL queries for Oracle
• Analyzed application data using the SQL Queries
• Verify credentials are encrypted when interacting with the third party systems
• Performed Security, GUI & Regression testing of web-based applications.
• Involved in Test Planning and preparation of testing schedules based on project timelines
• Interacted with the Business Analysts and Developers to resolve issues
• Logged and tracked the bugs in Quality Center
• Automated and parameterized several test cases using Quick Test pro.
• Recorded, modified and played automated scripts using Quick Test pro.
• Maintained and modified object repositories for the objects recorded through Quick Test pro.
• Retrieved data from Database by writing SQL queries to check the correctness of data and to verify the retrieved results
• Prepared test summary reports every week to report the status of testing

Environment: Quality Center , TFS , MTM, VSTS, Quick Test Pro, Android simulator, SVN, TDD, BDD, Cucumber, Calabash, Real devices -iPhone, iPad, Android device, Device Anywhere, SQL , Unix, Oracle, VB Script, Edit Plus, XML, SOAP UI , Oracle, Rally, SQL Server

Confidential, Harrisburg, PA

Sr. QA Analyst

Responsibilities:

• Validating the submitted transactions on the front-end and back-end (DB2 visualizer)
• Analyzing Business Requirements and perform White box testing.
• Creating Test Plans, Developing test scenarios.
• Involved in manual testing of the designed Test cases and perform Validation testing.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms. Excel.
• Worked on UAT testing and took signoff from the Commercial line of Property & Casualty business users. Created test specification and test plans by reviewing business and technical documentation.
• Created design documents for a User Profile Roles Term Life Insurance system
• Executed Test Strategies and Test Plans that cover various functional areas of Insurance Operations like Underwriting, Claims, Finance, and Premium Reconciliation
• Manually tested calculations of home and auto insurance rates and cross-checked for results
• Involved in Savings annuities, Income annuities, Fixed annuities, Variable annuities with Traditional IRAs, Roth IRAs, SEP-IRAs, 403(b)s or TSAs
• Manually tested calculations of home and auto insurance rates and cross-checked for results
• Involved in Comparison testing.
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Designed, developed, documented, and executed manual/automation test scripts using QTP
• Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Used Quality Center for test management and report generation.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Created test specification and test plans by reviewing business and technical documentation.
• Performed the analysis of test run data by generating reports and graphs in Quality Center .
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Responsible for reviewing test cases, its execution and to ensure that all requirements and functional specifications are met.
• Identifying the Defects and logging them in Quality Center .

Environment: Mac OS, iPhone simulator, Manual Testing, Quality Centre, MTM, Enterprise Data Warehouse, ETL , Informatica, Android simulator, Real devices -iPhone, iPad, Android device, HTML,AJAX,C#, .Net, Java, Java

Confidential, Lancaster, PA

Sr QA Engineer

Responsibilities:

• Involved in analyzing the Business requirements and System specifications to understand the Application.
• Developed Test Procedures and Test Cases based on the requirements and documented Test Cases corresponding to business rules and other operating conditions.
• Experience in identifying the areas that needs to be automated and generated the test Scripts in Quick Test Professional.
• Used Quality Center for updating the status of all the test cases & test scripts that are executed during testing process.
• Developed and modified QTP test scripts using both a keyword driven approach as well as scripting using VBScript
• Automated Test scenarios for GUI, Functionality, Boundary, Security and Regression Testing using Quick Test Pro.
• Involved in testing the application with positive and negative data read from an Excel file to perform data-driven testing.
• Checked the user defined functions and exception handling to enhance the application using QTP.
• Done Data Driven Test with Quick Test Professional to test the application with different sets of data.
• Developed traceability matrix to map Business and functional requirements with test cases using MS EXCEL.
• Assisted business with GAP analysis to identify areas of improvement within each business processes.
• Created test plan and identified key test conditions based upon process flow diagrams.
• Developed and wrote a suite of Test Scripts that included Acceptance, Functional and Regression test cases using QTP.
• Executed test scripts on different releases and validated the actual results against the expected results.
• Developed and implemented a well-defined automation testing methodology and hybrid automation framework.
• Worked on Descriptive Programming and Regular Expression to handle the Dynamic objects.
• Used Quality Center to review and analyze the results & utilized its reporting feature to generate detailed defect report.
• When the new build is released, performed a Regression testing on the new build to verify that it still has the previous functionality.
• Involved in Database testing by writing and executing SQL queries to validate that data is being populated in an appropriate tables and manually comparing the results with front-end values.
• Focus on open defects and follow up with team members and ensure high priority defects are closed with valid re-test.

Confidential, Philadelphia, PA

QA Analyst

Responsibilities:

• QA analyst for 4 Comcast Web Services involving Telecom Inventory, Billing, Account Management and Payment Services.
• Worked on estimating testing effort and accordingly planned resource load according to release timeline
• Worked with BA to capture Functional Specification Document from BRD
• Developed Test Strategies, Test Plans, Functional Test Cases and Automation Test Scripts using SOA Test.
• Performed manual testing, functional Automation and regression automation testing.
• Designed and executed Automation Test Scripts using SOATest
• Reported daily testing status and weekly status summary
• Supported User Acceptance testing, supplied test cases, assisted in testing UAT defects
• Talking to the consumers and based on feedback, resolution of issues and suggestions on enhancements.
• Involved in project planning for various sprint releases.
• Involved in meetings with Developers, Project Managers and other Quality Analyst teams to discuss business requirements, test planning, resource utilization and defect tracking.
• Conceptualized ideas to create Training and User Manuals.
• Crafted, coordinated and published communication during Severity One, Two and Three(Major Incidents) incidents as required to the Comcast leadership
• Coordinate with the various teams to get involved with resolving issues.
• Reviewed, improved, developed and implemented policies and procedures supporting the Incident Management process
• Involved in getting the stake holders into Conference calls for issue tracking and discussions on the requirements.
• Performed the role of a lead/onsite coordinator.
• Developed a value-based relationship with each client by Acting as an empowered internal client advocate, and partner with design, operations and other support teams to deliver Stellar Service.
• Proactively ensured client satisfaction through regular conference calls and periodic client visits.

Environment: SOA Test, SOAPUI, SQL Developer, TOAD for Oracle, MS SQL developer studio, HP ALM, Rally, Remedy, Jira ticketing, Service now ticketing and other Comcast internal tools

Confidential, NYC, NY

QA Analyst

Responsibilities:

• Worked closely with QA Manager and Business Analyst to prepare Business Requirements to create Test Plans, Test Cases and Test Approach/Strategy documents.
• Attended Change Request Meetings to ensure products and changes are fully documented for further Test changes.
• Performed SIT, UAT, Functional/Regression, Smoke/Sanity, frontend, and Interface testing for web application by creating various positive/negative test cases.
• Manually tested the Web application to ensure the flow of the application functionality.
• Created Test Plans and Scenario which describes the features and functions to be tested.
• Performed Usability and Integration testing manually.
• Prepared Test Cases and performed extensive frontend testing
• Generated various reports and graphs from Quality Center and analyzed the testing process overview. Prepared Test Cases based on Business Requirements and required documents.
• Contributed functional and technical assistance/production support, including service requests and remedy tickets; worked with SQL .
• Worked on generating OTC, FX, Swaps, Fixed Income derivatives volumes by total trade, incoming/outgoing payment items, number of new transactions
• Performed hands-on testing of all the business flows related to Fixed Income trading involving When Issue securities, Re-opens, all Gov. Bonds, Agencies, Futures and Options.
• Document request/response XML's, test procedures and functional/technical findings from the test run
• Responsible for performing Smoke tests and supporting Trade flow applications and systems, which involve Financial Instruments like Securities, Fixed Income, Equities, FX, Money Market, Swaps, Derivatives and its sub-types
• Active involvement in Pre Sales, RFPs and Business cases, Market Analysis of Third Party Capital Market Products
• Performed system and integration testing on Trader Application, where traders can enter, monitor, manage & optimize orders in listed and over-the-counter individual equities/stocks, equity/stock options and Fixed Income securities. Also validated Traders ability to identify news or price-driven trading opportunities.
• Imported test cases from HP Quality Center to MS Excel or MS Word.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Involved to report test planning, defects and executing activities using QC reports.
• Created test plans, conditions, scripts, and test data; performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Performed Security Testing on the application.

Environment: Mercury Quality Center , VB.NET, FIX Protocol, VBScript, SQL Server, IBM WebSphere, Windows NT/2000, UNIX (Sun Solaris)