Professional Summary:

• Over 8 years of professional work experience with earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance in IT, Insurance and Healthcare Industries.
• Involved in thorough study of Business Requirement documents and functional requirement specifications.
• Performed System Testing, Regression Testing, Database Testing, Integration Testing, Functionality testing, black box testing including GUI/Web testing, Smoke testing, Compatibility/Mobile Device based testing, Redirect Testing, Negative Testing, Cross/Multi Browser Testing
• Extensive knowledge of Software Development Life Cycle (SDLC) methodologies; software development models such as RUP, Agile (Scrum).
• Strong working Knowledge of STLC (Software Testing Life Cycle) & SDLC (Software Development Life Cycle).
• Experienced in developing and maintaining test artifacts including Test Plans, Test Cases, Bug Reports, Bugs using Test Director, Mercury Quality Center, Rational Quality Manager And Jira.
• Proficient with development of Test Plans, Test Scripts, Test Cases and executing them and have experience with development of Test Cases from Use Cases, User Acceptance Testing and Requirement Tractability Matrix..
• Innovative and articulate in different types of software testing methodologies, procedures and techniques such as Black Box, System, Unit, Integration, Functional Testing, Smoke Testing, Ad Hoc Testing, Regression, Point to Point, Back End Testing, User Acceptance Testing, Exploratory and Performance (Load, Stress, Capacity & Scalability) testing.
• Creating manual and automation test plans and executing automation tests using industrial testing tools such as Mercury Quick Test Professional, Win Runner, and Load Runner.
• Good experience in using Mercury Suite in Client Server and Web - Based and Data Base Application Testing.
• Perform defect tracking throughout the testing phase by utilizing HP Quality Center / Test Director and excel.
• Ability to multitask in a dynamic environment, meet deadlines and schedules while working on multiple titles.
• Verified and Validated EDI Transactions like 834, 837, 835, 270/270 as per the HIPAA 5010, experienced the transition from HIPAA 4010 to 5010.
• Experienced in testing Healthcare applications and ability to think through the requirements to identify the ambiguities and build test cases for effective test coverage.
• Experienced the transition from ICD 9 to ICD 10, HIPAA 5010.
• Experienced in the use of agile approaches, including Extreme Programming, Test-Driven Development and Scrum.
• Advised product owners, scrum masters and teams to improve their ability to create good product backlogs.
• Extensive backend testing on the Database Server and viewing the data in the SQL *Plus. All SQL queries were fine tuned for greatest effectiveness and performance during the User Acceptance Testing (UAT) for database testing.
• Knowledge of creating, importing, exporting, running queries and scripts with SQL Server.
• Knowledge of Database architecture, concepts And SQL Server implementation.
• Maintain positive communications and working relationships at all business levels.
• Ability to handle work pressure during production deployments and take over the responsibility of post-production defects and bugs tracking independently using Quality center.
• Ability to learn new technologies and challenging concepts quickly and implement them.
• Self-motivated team player with strong analytical, problem solving, communication and interpersonal skill.

Work Experience

Client: Confidential Denver, CO

Role: QA Test Lead

Responsibilities:

• Managed day-to-day work, timelines, and issues for QA team consisting of onshore, offshore and contract resources, with direct supervisory responsibility for 6 QA resources and 
• Identify scope systems that will be modified by the ICD-10 project to accommodate ICD-10 code and /or downstream impacts steaming from ICD-10 codes .
• Help in preparing the ICD-10 context diagram.
• Elicit requirement to be able to generate the tools and info needed to process the ICD-10 information by 2013 (Claims Processing, Training etc.)
• Mapping of ICD-10 codes to procedure and diagnostic codes in Meditech 6.0.
• Reviewing all codes and appropriately applying them.
• Conduct meeting with the stakeholders and assess their accurate involvement with ICD-10.
• Develop and coordinate implementation timelines with Trading Partners including readiness assessment and coordinated testing.
• Identify processes and systems to enable to trade files with non ICD-10 complaint trading partner.
• Project management of multiple projects related to manual, automated and performance testing.
• Communicated status, issues, risks, release schedules to executive management.
• Coordinated across stake holders(Dev team and/or Business team) to prioritize defects and get them fixed
• Send out bi-weekly report status of the Project and also sent QA defect report to entire team
• Facilitated implementation of processes to improve output quality of Testing
• Mentored the testing team and guided them to follow standards and procedures followed in the QA team.
• Involved in the design reviews and requirement reviews with the key stakeholders of the project
• Created Test Plan and Test Scenario's, based on which off shore QA resources write test cases and start test cases execution once testing life cycle starts.
• Closely worked with product managers, developers, and support teams to build software from initial requirements through deployment and maintenance
• Developed and maintained a repository of regression test cases
• Planned and prioritized test efforts and resolution of defects based on trade-off between severity of defect and change impact to committed release and delivery dates
• Worked extensively in HP ALM, QTP, Clear Quest, MS SharePoint, Oracle, SQL Server and also used Toad for Oracle and SQL Server and Agile process.

Environment: Windows XP, UNIX, Oracle, XML, QTP, HP ALM,.NET,JAVA, ICD 10, Meditch6.0, Agile/Scrum.

Client: Confidential Wilmington, DE

Role: QA Analyst

Responsibilities:

•

• Analyzed user/business requirements and developed User Acceptance Test (UAT) Plan and Test cases.
• Understanding of technical documents.
• Performed manual, GUI, ad - hoc, functional, Regression, Integration, User Acceptance Testing (UAT) on the web-based application.
• Upload test cases into ALM & Used ALM to executed scripts and Re-Testing.
• Used ALM to enter Defects and map them to appropriate Test Cases.
• Transforming system use cases into test scenarios.
• Preparation of test cases while ensuring the good quality of the test cases.
• Mapping the requirements against desired test cases in Quality Centre.
• Manages the lifecycle of a defect from discovery through resolution using ALM.
• Used Quality Center for requirements management, planning, scheduling, running tests, defect tracking, managing the defects and executing the test cases.
• Involved in the preparation of traceability matrices.
• Developed Test Scenarios and Test Procedures based on the test requirements
• Created Test Cases manually for Functional testing based on the Functional areas and Use Case documents.
• Created, maintained and updated test strategy, test conditions, test cases and regression testing based on business requirement.
• Involved in writing and re-writing test scripts and performing Regression testing of the application which was under Agile Environment.
• Created test cases as well as modified and reviewed test cases developed by other testers.
• Reported test results to the QA Lead participated in business requirements review sessions with the peers and business users.
• Participated in weekly meetings conducted and discussed the defects with other members of the team and developers.
• Tracked defects, which include adding defects, repairing open defects, testing a new build of the application, and analyzed defect data using ALM.

Environment: Mercury Quality Center, ALM, MS office, Java, Silver light, .NET, C#, Share Point, Agile, UAT, Scrum.

Client: PHH Mortgage, Mt Laurel, NJ

Role: Sr. QA Analyst

Responsibilities:

• Played leadership role in creation and execution of QA and testing processes, Test Strategies, Test Plans and defect tracking and reporting system.
• Developed tests (both manual and automated) from detailed test designs complying with coding guidelines and test architecture.
• Analyzed client requirements in order to create effective test plans, test cases and to ensure the client’s needs are being met.
• Communicated with developers for functionality bugs in the web and client applications.
• Attended weekly defect report meetings and presented progress updates
• Updated, executed and maintain test scripts in Jira/QC.
• Used QTP to automate the Regression test scripts for web applications.
• Performed system and functional testing of the application by creating and executing the Visual Basic test scripts in QTP.
• Validated Data against the backend database using complex SQL queries using SQL Developer.
• Worked closely with development to identify what test coverage was needed from each build of the application in an Agile Development Environment.
• Extensive testing in multiple environments to ensure revision control.
• Tested software applications for defects and usability.
• Analyzed application, system, and security errors. Log defects into a defect tracking database (Mercury Quality Center).
• Executed Load Tests, Stability Tests, Scalability Tests, Volume Tests and Regression Performance Tests using the Load runner Controller.

Environment: BMC, MS SQL Server, Oracle, XML, Java, C#,VB Script, HP QTP, Quality Center, Share Point, Agile, UAT, Scrum.

Client: Confidential, Owings Mills, MD

Role: Sr. QA Analyst

Responsibilities:

• Involves in Test plans and wrote Test Scripts for Manual Testing
• Performed positive and Negative Testing, Black Box testing, and End user Testing
• Validated EDI Transactions 834 (Benefit Enrollment and Maintenance), 277/275 (Healthcare Claim Request for Additional Information and Response), 276/27 (Healthcare Claim Status Request and Response), 835 (Healthcare Claim Payment/Advice), 837(P/I/D) (Healthcare Claim: Professional and Institutional) as per HIPAA 5010
• Multiple 837 Map set developed for each client (clearing house, internal, and external trading partners), as well unique mappings were needed in each map to accommodate various conditions dealing with provider, subscriber, PAY-TO and BILL-TO Provider information needed to identify multiple conditions dealing with batch processing of claims.
• Involved in system testing on EDI transaction 270/271 for both inbound and out bound.
• Verified and validated HIPAA compliant X12 format for both inbound and out bound healthcare EDI transactions as per ICD10
• Experience testing migration of 4010 to 5010 EDI transactions and data mapping
• Extensive experience in Healthcare/Claims adjudication with knowledge of ICD-9 & ICD-10
• Used Quality Center as repository for requirement analysis, design test cases, Execute test cases, Bug tracking and reporting
• Troubleshoot any problems found within the team to review and modify process flows to increase productivity and effectively utilize FACETS features not provided by the legacy systems
• Worked with FACETS System implementations, Claims and Benefits configuration set-up testing, Inbound/Outbound.

Environment: MS Visio, Word, Excel, QC, SQL, .NET, C#, XML, MS SQL Server, Quality Center, HP Quick Test Professional, MS share Point, TOAD, Rational Quality Manager, Server, UAT.

Client: Confidential, Pittsburg, PA

Role: Sr. QA Analyst

Responsibilities:

• Reviewing and analyzing the BRD, FRD and Detail design documents, and understanding the SDLC methodology of the organization.
• Coordinated the end to end testing efforts of the HIPAA compliance and EDI transactions.
• Documenting the test plan, test cases, test scripts and expected results using JIRA (for GUI testing, Functional testing, Data validation, Security testing, Compatibility testing, Performance testing)
• Preparation of test data for the positive and negative test cases.
• Conducting the walk thru of the test plan with the developers and design team
• Performed execution of the test cases and verified, analyzed and documented the test results against the expected results prepared as per the user req
• Verified HIPAA compliant X12 format for EDI transactions.
• Wrote test cases to check the formats of transaction requirement for 834/835/837/276/278
• Backend testing by executing the SQL commands for data retrieval/verification, data updating and data insertion into the tables
• Identified, analyzed and documented defects, errors and inconsistencies in the software program. Also reviewed logs and reports to identify the program processing errors
• Executed automated script for the regression testing and analyzed the report files.
• Prepared test matrix and test status reports to reflect the status of testing and bug fixes in the JIRA.
• Created data pools for performing data driven testing for positive and negative test sets.
• Used Quality Center to track the defects encountered during testing.
• Test cases are designed for the black box testing and perform boundary value analysis, decision table analysis for business rules, and state transition verification.
• Extensively worked on QTP - test, image, bitmap, table, XML, and database checkpoints. Data Driven testing (data from database and integrated data tables).Building object repositories.
• Generation of Automation test scripts using Mercury QTP and enhancement of the functionality of the Script for automation of testing Scenario using VB scripts for automation frame work.
• Extensively used Quality Center for defect tracking and prioritizing defects and enhancement requests after base lining the requirements.
• Conducted and Attended review meetings, performed Walkthroughs with the developers and development team to set a hard-freeze date and gather input for creating the Test Plans and Test Specifications.

Environment: MS SQL Server, .Net, C#, Java, XML, VB script, HP QTP, JIRA, Share Point, RQM, Server.

Client: Confidential, Philadelphia, PA

Role : Sr. QA Analyst

Responsibilities:

• Participated in the Requirements Review Meetings and provided input for improving the Requirements Documents.
• Reviewed and provided feedback for the Business and Technical Requirements Documents.
• Created Test Plans and identified various types of testing required for thorough validation of the applications.
• Created and executed Functional and Security Test cases manually.
• Analyzed business requirements, wrote and implemented the Test Plan, various Test cases and Test Scripts in VBScript to test various functionalities using the automated tool QTP and also wrote manual Test Cases according to functional documents and requirements.
• Performed Data Driving Test, GUI check, Bitmap Check and Text validation Checks with QTP.
• Developed automated test scripts using QTP and played back. Analyzed the test results generated by QTP and triggered suitable corrective actions.
• Coordinated the UAT defect management process using Test Director.
• Involved in creating Test cases, Procedures and Requirements Traceability Matrix using Test Director.
• Used Test Director to analyze and maintain test cases, which satisfy both Verification & Validation and Track bugs.
• Analyzed user/business requirements and developed User Acceptance Test (UAT) Plan and Test cases.
• Conducted daily Testing Status meetings to go over the discovered bugs and their resolution.
• Participated in weekly meeting with the management team and walkthroughs.
• Prepare weekly status reports for Enhancement Requests to the project team that is used in efficient tracking and monitoring of open issues of the project.

Environment: CET, Word, Excel, QC, SQL, .NET, XML, JAVA, C#, MS SQL Server, JIRA, Quality Center, HP Quick Test Professional, VB Script, MS share Point, TOAD, GUI, Server, UAT.

Client : Confidential, Philadelphia, PA

Role : QA Tester

Responsibilities:

• Tested a web based application that provides online learning solutions for credit recovery, remediation, alternative schools, distance learning, and exam preparation.
• Created weekly QA defect reports using Microsoft Excel.
• Performed basic HTML programming
• Communicated with developers for any cosmetic or functionality bugs in the web pages.
• Attended weekly defect report meetings and presented progress updates.
• Performed manual testing techniques (Black box, User Acceptance, Regression, GUI, Sanity, Smoke, cross-platform validation, Usability, End-to-End).
• Created testing metrics using MS-Excel.
• Support agile testers in creation of test scripts.
• Log defects/Issues for valid failed test cases using JIRA
• Worked with the team and shared knowledge and information

Environment: SQL, Microsoft Visual Studio, Agile, JIRA, MS SQL Server, .Net, JAVA, HP QTP, Share Point, Mainframes.

TECHNICAL SKILLSOperating System: Windows 7/ Vista/XP Server/NT, Mac Testing Tools/Co. Integration QTP, Load Runner, Win Runner Test Mgt. Tools and Bug

Front-End Tools: Quality Center, Jira, Test Director, Rational Requisite Pro

Office Tools: MS Excel, MS Word, MS Power Point, MS Project, MS Outlook, MS SharePoint.

Languages: Visual Basic, XML, PHP, HTML, MySQL

Methodologies: SDLC, AGILE, SCRUM, WATERFALL, UML Web Tech/WCMS HTML, VBScript, JavaScript, CSS

Database: MS Access, Oracle, MySQL