Objective

Position in IT/Quality Assurance offering continued professional development for a motivated, career - oriented individual with excellent written and verbal communication skills, strong interpersonal skills and the ability to work as a team member.

Experience

Confidential 

Senior QA Test Analyst:

• Responsible for all testing activities for the Indiana Statewide Voter Registration System (write and execute test scripts, log bugs as found, analyze CRs entered by developers for monthly minor bug fixes and two major annual system upgrades).
• All test scripts and bugs stored in TFS (Team Foundation Server).

Confidential

Lead Test Analyst:

• Promoted to Test Lead September 1, 2012. Lead and coordinate all phases of testing for the GHTR (Global HCP Transparency Reporting) team. As Test Lead, was the senior technical testing resource responsible for the development and management of test data and systems processes to ensure spend data is reported accurately per Sunshine-Open Payments Act (law requiring CMS, Centers for Medicare & Medicaid Services, to collect and display on public Open Payments website information reported by applicable manufacturers and group purchasing organizations (GPOs) about payments and other transfers of value made to physicians and teaching hospitals . Analyzed workflows and corresponding data; utilized requirements and design documents. As Test Lead, focused on empowering test analysts to do technical work and complex data analysis.
• Develop and execute test scripts in HP Application Life Cycle Management v11.0 (upgrade of Quality Center v10). Responsible for Defect Management in HP ALM and Requirement Traceability Matrix (RTM).
• Write Test Summary Reports and Test Plans for all major and minor releases. Extensive use of Excel spreadsheets for tracking tasks, test scripts, requirements traceability, Oracle tables, test data, data flow, etc. Ensure Test Analysts follow test script writing and execution standards.
• Develop SQL queries to isolate data, verify data, tables, etc. Execute basic Unix and Linux commands to create and process test data.

Confidential

Quality Assurance Analyst:

• Managed and performed test plan generation, unit, functional, regression, web, stress, black-box, white box, performance, and data driven testing in a client/server environment for Confidential software suite. Utilized SalesForce and Team Server Foundation to manage the test process.
• Automated regression testing using the automated testing tool TestComplete by writing/recording scripts in Jscript.
• Managed daily QA workload working with development, QA, IT and documentation teams working with the release coordinator for product releases assisting with the documentation of product updates and enhancements.
• Performed bug/usability replication, licensing key testing, client-server installation/upgrade testing, and provided technical support as needed. Worked with DBA to test import and exports of data using bat files and running and writing SQL queries using SQL server.

Confidential

Software Engineer - Test Analyst:

• Developed, wrote and executed test scripts in TestDirector using requirements and design documents for new releases of web-based Trackwise CAPA system.
• Analyzed workflows, requirements and design documents within the Trackwise CAPA web-based application and with adhoc reports written in Crystal Reports and assisted with documents and requirements in Documentum.
• Assisted with gathering business requirements for new release of Trackwise CAPA system and developed test plans, scripts and result summaries to test enhancements and new product functionality for quality assurance and stability and communicated anomalies to management and development.
• Created Traceability for all requirements to test scripts; coordinate resource assignments for test scripts with a very aggressive deadline.
• Coordinated and initiated logonid assessment outlining security authorization and passwords for efficient and accurate script writing.
• Experience with LoadRunner, Quicktest (automated testing tool by Mercury) and Informatica used for load and workflow testing and used Toad software to run SQL queries to verify data.

Confidential

Information Security Administrator 

• Member of the Information Security Administration team responsible for securing all applications at various levels.
• Project analysis work to automate the information security process preparing Business Requirements and data flow charts using Visio.
• Member of the Quality Assurance Testing team; researched and analyzed policies on Lifepro (policy administration system) to determine errors; test subsequent fixes; prepared various Excel spreadsheets with data imported from policy administration system.
• Reviewed and wrote scripts using Compuware QA Director testing tool to support and comply with SOX audit requirements.
• Reviewed, analyzed, and executed test plans/matrices for user acceptance testing.

Confidential

Test Analyst and Technical Writer:

• Member of the Global GDOCS team; developed test plans, scripts and test summaries for GDOCS system (electronic document management) including Epic Editor XML. Member of Implementation team performing all tasks associated with system implementation and customer relationships at Confidential sites.
• Participated in unit, acceptance and regression testing and trained Lilly Greenfield site GDOCS team members on all basic courses associated with the GdocS system and served as Technical Writer assisting sites with CSV Validation documents and templates and project plan items.
• Experience with FDA computer validation, GxP requirements and compliance with 21 CFR Part 11 (Electronic Records/Electronic Signatures). Completed all required Lilly GMP and GXP training courses.

Confidential

Business Analyst

• Analyzed reported problems with life insurance Administration system (Lifepro). Evaluated and determined if problem required program logic change or new functionality requiring the initiation of a project and served as liaison between Client Services and Information Systems departments.
• Coordinated Change Control and testing of program changes, system modifications and enhancements, and new products through monthly regression testing. Created test plans and project timelines; coordinated with testers to ensure that expected results were attained for LifePro system enhancements and modifications. Some experience with AutoTester automated test tool.

Sr. Data Security Analyst: 

• Reported directly to the Vice President of Information Services working with the network team with responsibility to manage and administer data security function and security administration on various platforms (Netware, Microsoft NT, MVS mainframe, etc.)
• Responsibilities included creation of userids, groups, templates and general responsibility for the following: 1) maintain security of all protected data, 2) ensure procedures, processes, policies were in place to ensure proper authority is assigned and approvals received, 3) notify management and auditing of potential security problem situations, 4) record and process on-line systems access request forms, 5) provide monthly security status reports 6) research and implement solutions for changing security needs based on advancing technologies and respond to user requests for guidance, assistance, training or problem resolution, 7) provide leadership on Standards Committee, 8) monitor the usage of non-authorized software with the use of inventory software package, and 8) communicate security procedures and policies to employees.
• Implemented and maintained Internet monitoring tool Webtrends for a Raptor Firewall.
• Assisted with implementation of virus protection utilizing Norton Antivirus.
• Analyzed security configuration at all levels with extensive use of Bindview reporting tool.
• Extensive experience with ACF2 security administration on the mainframe. This involved writing “rules” for userids and datasets using JCL and Roscoe and maintenance of the global parameters of ACF2 using TSO.
• Maintained Secureid tokens using ACE server administration and PCAnywhere software.
• Participated in various information security projects, internal and external audits and purchase recommendations.
• Wrote detailed Data Security Administration manual documenting data security processes.
• Wrote and implemented several security policies: “Corporate Data Security Policy”, “Electronic Mail & Internet Usage Policy”, “Laptop and/or Remote Access Policy”, “Approving Manager Statement of Understanding” and designed and implemented all access request forms.

Technical Writer: 

• Wrote technical standard operating procedures, policies, technical enhancement documentation and training materials and implemented the online version of the Standards Procedures & Policies manual.
• Chaired the Standards Committee and held regular meetings.
• Developed training database on VM platform.

TECHNICAL SKILLS

Software: HP Application Life Cycle Management - v11.0—previously named Quality Center-v10.0 (aka TestDirector), ProChain, Unix, Linux, TestComplete (automated testing tool), Confidential (electronic classroom), TestDirector (manual testing tool), Toad, SQL (queries), Trackwise, LoadRunner, QuickTest, Epic Editor using XML, Microsoft Word, Excel, PowerPoint, Visio, Netware Administrator, NT User Manager, Webtrends, Bindview, ACF2, Business Objects, GroupWise, LotusNotes, Microsoft Outlook, CodeWright, LifePro, and SmartStream.

Languages: Unix/Linux, Jscript (automated testing tool, TestComplete), COBOL, PL/SQL, JCL, DCF/GML script

Operating Systems: Client/Server, Web-based, Windows 9x, Windows NT 4.0, Novell Netware, MVS/XA, Mainframe TSO/ISPF, VM, Roscoe