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Senior Qa Analyst (lead) Resume

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Rockville, MD

PROFESSIONAL SUMMARY:

  • Over 10+ years of experience in IT industry in Analysis, Design, Development and Software Quality Assurance in testing the web - based and client server applications in different domains like CRM(Sales Force),Government, Insurance, Real Estate, Healthcare, Banking, Retail and Logistics applications.
  • Excellent understanding of entire Software Development Life Cycle and Testing Process, Techniques and Strategies.
  • Prepared Test Plans and Effort Estimations.
  • Worked on Various Methodologies like Agile, V-Model, Waterfall and Iterative.
  • Expertise in analyzing Business requirement specification and System Requirements specification, and involving in designing, developing and executing Test Strategies, Test Plans and Test Cases and have excellent documentation skills.
  • Hands on experience in performing Manual and Automation testing.
  • Experience in writing, inserting verification points and executing test cases using automation tools like Rational functional tool 7.0.1,8.2.1,Rational Performance tool V8.2.1, Selenium(Web Driver), and Win Runner.
  • Expertise in Selenium Web Driver, Framework using Keyword Driven and Data Driven.
  • Good Working Knowledge in Java to build automation script.
  • Expertise in reporting the bugs using bug-tracking tools like JIRA, Quality Center and Rational Clear Quest, Borland Start Team, RQM.
  • Actively involved in Disaster Recovery Testing.
  • Actively involved in Monthly Test and Production Releases.
  • Strong Experience in performing different types of testing like Sanity, Smoke, Functional, System Integration, Data Integrity, Regression, Ad-hoc, System, Stress, Security Testing and User Acceptance Testing (UAT), Business Acceptance Testing (BAT).
  • Delivering the status reports like testing status, defect-tracking status, and weekly status reports to Test Manager.
  • Worked in performing Performance testing, like Load, Stress, Volume using Rational Performance tool.

TECHNICAL SKILLS:

Functional Testing Tools: Rational Testing Tools (RFT, RPT, CQ, TM, CQTM, RQM) Selenium (Web Driver)

Defect Management Tools: JIRA, Rational Clear Quest, Quality Center, Borland Star Team, Version One

Programming Languages: C,Java,HTML

Performance Tool: Rational Performance Tester 8.2

Test Management Tool: Rational Test Manager, Rational Quality Manager, Quality Center, Version One

Functional Tool: Rational Functional Tester for Java 8.2, Selenium Web Driver

RDBMS: Oracle 8.0, MS-SQL, Toad & MS-Access

Web Servers: Java Web Server2.0, IIS 5.0,Apache 2.2.3

Operating Systems: Windows 98/NT/2000/XP/Vista, UNIX

Configuration Management Tools: JIRA, Version One and Rational Clear Case, Share Point

MS-Suite: MS-Word, MS Excel, MS-Outlook and MS Access

PROFESSIONAL EXPERIENCE:

Confidential -Rockville, MD

Senior QA Analyst (Lead)

Responsibilities:

  • Current working on Zuora: Subscription Billing Solutions and integrating with CRM Sales Force.
  • Current working on CRM Sales Force and Confidential Mobile applications, Price Changes, Subscription Management System.
  • Support CRM Sales Force.
  • Worked on various products of Confidential like Confidential Website, Matrix, Keystone, e-Process and Confidential Staff Site.
  • Maintenance of Selenium Automation Scripts.
  • Used Selenium Web Driver as the connector between Eclipse and Automation Framework.
  • Automated GUI using Selenium and Java
  • Experience writing/reading /debugging Java
  • Expertise in Data Driven, Keyword Driven Automation Frame Work with Selenium
  • The testing effort included Test Planning, Business Acceptance Testing, and Regression testing of Existing Features, Functional Testing of new pages and overall site developed via a new CMS (content management system) and technology (php vs coldfusion), Features, Configuration Test and Performance Testing.
  • QAT Functional Testing was done purely based on the given business requirements
  • Tested in all Internet browsers(Cross Browser Testing) - IE10.0,IE7.0,IE9.0,IE8.0, Safari5.3, FF3.6, FF11.0, latest version of Chrome for browser Compatibility and Ipad 1,2 and Mobile Devices HTC,BlackBerry,Iphone-4S.
  • Actively involved in Disaster Recovery Testing
  • Ensure that the manual transactions that are streamlined and automated, meets business requirements
  • Used RFT for regression testing and used script according to the functionality
  • Using RFT developed Data Driven Test scripts
  • Develop test automation programs Confidential products using Java, Selenium
  • Used JIRA, Version One for Issue and Defect Tracking and creating Reports as per the project
  • Worked on Clear Quest, Rational Quality Manager (RQM) to manage Test Plans, Test Scripts, Test Cases, and Test Results.
  • Worked on Rational Performance Tool (RPT)for Load and Performance tests for Confidential .com(Website), Slideshow(virtual tour), ezListing Transfer (E-commerce) projects
  • Worked as a Administrator for Rational Quality Manager (RQM)
  • Worked on SharePoint for Version Control

Environment: Java, J2ee, Cold Fusion, PHP, Websphere2.2.3, Web logic Server, SharePoint, Borland Star team, JIRA,

IBM Rational Functional Tester, Selenium Web Driver, Rational Quality Manager, Rational Performance Tester.

Confidential, Indianapolis

QA Analyst/Lead

Responsibilities:

  • Involving in gathering the requirements from Users along with BA’s and keeps tracking of minutes of meeting and updating the Story Board and Usecase document with the requirements and the business rules.
  • Involving in different modules like ESS, CSS, Tax, Benefits and Appeals modules.
  • Involving in test cases and test scripts preparation using Rational Test Manager
  • Validating Overpayment, underpayment and notice generation process
  • Logging the defects in Clear Quest and keeping track of the defect throughout its life cycle
  • Worked on Clear Case for Version Control
  • Providing the required test data for the developers in order to fix the defects
  • Participating in QA team meeting and bug tracking meetings.
  • Working on Agile Methodology (Stand-up Meetings, Scrum Meetings, Update Time report )
  • Proactively interacting with Business Analysts and Developers regarding testing status and defect tracking.
  • Used RFT for regression testing and used script according to the functionality
  • Capturing, inserting verification points, verifying and replying user interactions automatically to identify defects using RFT
  • Using RFT developed Data Driven Test scripts
  • Develop test automation for products using Java/RFT
  • Performed functional, regression and UAT, BAT testing.
  • Performing Integration testing of ESS, CSS, Tax, Benefits, Appeals to Legacy systems.
  • Performing different types of testing like Functional, Smoke, System, Data Integration, Regression tests, UAT Testing and Database testing.
  • Generating the Test scenario, Test scripts, Test Conditions and Expected Results for Use Case.

Environment: Mainframes, Java (J2ee JMS), RAD6.0, Oracle, Rational Test Manager 6.0, Rational Clear Quest6.0, Rational Clear Case 6.0, IBM Rational Functional Tester.

Confidential, DE

QA Engineer

Responsibilities:

  • Involved in the development and implementation of Test cases, Test plans, Test data and Test scripts according to requirements in the Use Case and Requirement documentation.
  • Fully integrated with Quality center, created test sets for each release and did defect tracking and reporting.
  • Performed functional, regression and UAT testing.
  • Responsible for designing, writing and reviewing of Test Plan for the application.
  • Group Logo and Bank Logo Verification Checking for appropriate 'group logos' with related 'bank logos' for both US and Canada accounts. Match them with POE (Product Offering Engine).   
  • Verification and Validation of Finance Charge calculations through POE.
  • Worked on Points application. Checking whether points are routing to retail or cash and total collected points.
  • Writing SQL queries for back end verification and validation using several sql statements and joins
  • Used Quality Center for Defect Management
  • Performed End-to-End testing manually.
  • Participated in Defect Review Board meetings to verify and review various defects logged against the application.

Environment: Mainframe 3270, DB2 Manual testing, MS Access, SQL, MSEXCEL, Windows XP, MS Word, Quality center, Power builder, java, Oracle 10G.

Confidential, Brooklyn, NY

T-Mobile

QA Tester

Responsibilities:

  • Responsible for analysis of business requirements for creating test cases and Scenarios
  • Created various meaningful test cases which covers local and national plan coverage, converting from complex business logic which includes many rules and sub rules
  • Tested the accuracy of T-Mobile services in order processing and billing by creating and running both positive and negative test cases
  • Developed Test Plans Test Cases for System Integration and UAT testing
  • Maintained testing standards and was also involved in creating test Scenarios
  • Actively participated in requirement gathering and Test Plans review meetings
  • Took part in the testing of different types of orders like Change of orders, order Submission and cancellation of orders and service points with different statuses.
  • Was involved in regression testing after each modification and enhancements.
  • Tracked bugs and reported them using Quality Center as the defect tracking tool and performed regression Testing
  • Reviewed and analyzed executed test results with business analyst for coverage analysis.
  • Corresponded among QA Managers, Developers, and Team Members

Environment: Java, J2EE, C++, Web Sphere, Oracle, Amdocs, Quality Center, QTP, JSP, JDBC, SQL Server, Windows MS-Office

Confidential

QA Analyst

Responsibilities:

  • Interacting with the Clients for gathering, updating and modifying the Requirements along with BA’s.
  • Reviewing the Requirements and Specification documents for all the concerned Functionalities
  • Executed the test cases in Manual testing
  • Creating and modifying the test cases according to the functionality change.
  • Tracked and reported product’s outstanding issues throughout the development life cycle
  • Involved in writing, Test Scripts, Test cases, updating the Test cases and executing the same in Rational Test Manager
  • Creating Test Plans to check those requirements through implementation and execute UAT and Regression testing
  • Monitoring the test process by creating reports and graphs using Clear Quest
  • Used RFT for regression testing and used script according to the functionality
  • Capturing, inserting verification points, verifying and replying user interactions automatically to identify defects using RFT
  • Using RFT developed Data Driven Test scripts
  • Submitting and managing defects through Clear Quest
  • Involved in manual testing and performed different types of testing like Smoke Testing, Sanity testing, Functional, System, Integration, and Regression tests, Load, Stress and Database testing User Acceptance Testing.
  • Tracking all the activities doing at both onsite and offshore and updating the same to the manager.
  • Mapping the Requirements to Test cases (Traceability matrix)
  • Reporting and maintaining application bugs and errors, verified fixed defects, and prioritized outstanding defects.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, SQL Server, Microsoft XL Sheet, Win 2000, MS Word, RFT, Clear Quest, Clear Case, Rational Test Manager.

Confidential 

Responsibilities:

  • Determined user/business/functional requirements. Created vision, scope, and use case documents
  • Involving in implementation of entire testing cycle including Functional Testing, System Integration testing, Data base testing, Regression Testing and User Acceptance Testing
  • Executed the test cases in Manual testing
  • Modifying the test cases according to the functionality change.
  • Creating, updating, assigning, and closing the defects in the Quality Center
  • Maintaining the requirements, test plan, test cases and defect reports using Quality Center
  • Tracked and reported product’s outstanding issues throughout the development life cycle
  • Verifying the back end Tables by using SQL Select statements, using different types of joins.
  • Involved in creating Test plan, Test scripts, Test cases, Test conditions, and Test data.
  • Involved in developing the tractability matrix in XL sheet
  • Involving in manual testing and performed different types of testing like Functional, System, Integration, Regression tests and Database testing.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, CPP, UNIX, SQL Server, Win 2000, MS Word, Microsoft XL Sheet, RFT 7.0.1, Quality Center

Confidential

QA Tester

Responsibilities:

  • Verifying the back end Tables by using SQL Select statements, using different types of joins
  • Prepared test cases run the test scripts. Analyze and recover from test failures
  • Document incidents and log results. Verify and validate fixes. Document change requests
  • Involved in Regression Testing. Involved in system testing.
  • Bug Reporting (Eventum).

Environment: Java, JSP, XSL, Apache Web Server V2.0, Tomcat v4.1.30, Win 2000, Microsoft Servlet, Oracle 9.1

Confidential

QA Analyst

Responsibilities:

  • Executed the test cases in manual testing
  • Modifying the test cases according to the functionality change.
  • Tracked and reported product’s outstanding issues throughout the development life cycle
  • Functional testing, Integration, Regression Testing and System Testing.
  • Involved in writing test cases, updating the Test cases and executing the same
  • Analyzing Test Results, developing the Bug Report
  • Quality assurance to meet internal specifications.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, CPP, UNIX, SQL Server, Win 2000, MS Word, Microsoft XL Sheet, RFT 7.0.1, Screen Generator1.5

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