QUALIFICATION SUMMARY:

Professional Experience of 15 years in Information Technology / Quality Assurance, including 10 years as a Quality Assurance Lead/Manager. Managed on - shore and off-shore QA teams. Focused mainly on WEB Application Testing with experience in Manual and Automated testing, including WinRunner, Load Runner, Quality Center and Quickest Pro. Extensive experience in financial applications (Fixed Income). Excellent understanding of Software Development Life Cycle and Testing Methodologies from project definition to post-deployment documentation. Strong Proficiency in Black Box, Functionality, Security, Regression, Manual and Automation testing on Web, GUI and Database applications. Strong knowledge and experience of working with client/server, Web and FEED applications. In deep knowledge and experience in Integration testing for multi site C2C and B2B applications. Experience in testing ASCII files and financial reports. Worked closely with Test Analysts, Developers, support groups to ensure test environment and data readiness. Good understanding of working in Windows and UNIX and environment. Involved in the Configuration Management, Release Management Change Control Management. Supported Project Managers in their goal to produce quality software. Adaptable, innovative, self-managing, self-motivated and result-oriented.

TECHNICAL SKILLS:

Testing Tools : WinRunner, LoadRunner, QuickTestPro, Selenium, Test Director, Quality Center, Bugzilla, Rational Robot, Rational Test Manager, Process, Silk Test, LinkBot, RT, SOA (P) ClearCase, TestLink

Operating Systems: MS Windows 9/X/2K/NT4/XP/VISTA, UNIX, MS Office 2002/07, Macintosh

RDBMS: Oracle, SQL Server, MS Access

Languages: HTML, XML, SQL, VBS, TSL, VB.NET, JAVA, Java script, PERL

Office Tools: MS World, MS PowerPoint, MS Excel, MS Visio, MS Project.

WORK EXPERIENCE:

Confidential, New York, NY

Sr Test Manager

Responsibilities:

• Review requirements and create test plans and test scripts
• Estimate testing efforts
• Create & document artifacts - test plans, scripts and testing reports (for management)
• Automate scenarios using automation tools. Provide Jira / QualityCenter technical leadership and mentorship within the organization
• Execute test scripts manually and using automated tools
• Track defects, co-ordinate defect management and remediation with developers. Maintain quality metrics, 4 Blockers and other test documentations and reports.
• Manage project tollgate
• Ensure GUI standards, guidelines and development process standards are adhered to by the development team
• Assist users during User Acceptance Test (UAT)
• Manage Testing effort during Production release.

Confidential, New York, NY

QA Manager

• Lead QA professionals supporting internal development teams
• Represent the QA department to senior management
• Interface closely with development and operational groups in support of software and production releases
• Establish quality standards, procedures and QA methodologies
• Manage and oversee QA and Integration Testing Environments
• Manage QA tools
• Create test documentation such as test plan creation, test execution, defect management, test automation management, etc.
• Strong background in Software Development Lifecycle (SDLC)
• Self motivated creative and highly responsible.

Confidential, New York, NY

QA Director

• Create Data Management matrix for Integration testing across all Internal and External applications.
• Executed multi cycle Integration testing
• Strong background in Software Development Lifecycle (SDLC)
• Worked with Agile and Waterfall Software Development processes.
• Involved in testing large-scale, database driven websites.
• Coordinated and managed releases in Test and Production environments
• Worked cross-functionally with all departments to achieve and meet tight deadlines.
• Defined test strategy and methodology.
• Coordinated Manual, Automation and Performance testing using Quality Center, QTP and Load Runner. Off shore team used Selenium tool for the automation regression.
• Supported the operations, developers, client support teams in the validation of multiple sites including disaster recovery and secondary sites
• Managed on shore and offshore teams
• Managed / created all QA documentation and reports
• Use hands on Managing approach
• Have excellent communication skills and customer oriented focus, with the ability to communicate at all levels of the organization from individual contributor to Senior Executive
• Outstanding organization skills

Confidential, Warren, NJ

VP QA Manager

• Worked with the Quality assurance team to define how the assembly environment will support the test phases identified within the Project test strategy detailed Schedules of environment usage and kept them up to date.
• Produced the Release Procedures and to ensured that these are agreed by Global Operations, Development teams and the Test team.
• Managed individual projects to support the release process.
• Supported and maintained Test and UAT environments and
• Defined the process for booking environments and communicate
• Produced and published QA documentation
• Handle requests for the use of QA environments.
• Ensured that the release and configuration management process was followed by individual projects
• Change control management / Release management
• Provided quality assurance and control on all environment deliverables.
• Supported and monitored the release process for individual projects ensuring that it met the Quality standards
• Develop Test documentation for individual projects: Test Plan, Test cases, Defect report, Release certification.
• Defined test strategy and methodology.
• Coordinated Manual, Automation and Performance testing using Test Director, QTP and Load Runner.
• Coordinated Functional, Regression, Integration and UAT testing.
• Coordinated Integration testing for direct internal client.
• Front / Back end testing
• Collated results of the testing and facilitate necessary reviews

Confidential, Princeton, NJ

QA Lead / Sr QA Analyst

• Manages off- shore and on- shore QA teams.
• Conducted Business analysis, assessed QA/ Testing capabilities, provided mentorship and process improvement suggestions.
• Recommended testing methodology that supports industry best practices
• Reviewed existing Testing artifacts to understand the current approach
• Developed Test Plan, Test cases, Test reports for individuals projects
• Created Test Artifacts and template for use by the QA and UAT Department testers in creating & mapping Porto Applications Test cases with requirement and Test execution methods.
• Analyzed test results and escalated them to the Project / Product Management
• Provided QA methodology and strategy trainings.
• Interfaced with client system and development personnel throughout development life cycle
• Coordinated Integration testing for direct internal client.
• Worked close with BA, Development and Operation teams to ensure project deadlines are met.
• Tested Web Services testing with SOAP tool

Confidential, New York, NY

QA Lead / Sr QA Analyst

• Developed Test plans,
• Ensure that software quality assurance (SQA) standards are met and validated that business goals were accomplished.
• Estimated projects and created testing schedule.
• Executed multi cycle Integration testing
• Designed, developed, executed and maintained automated test scripts using Mercury Interactive Quality Center and Quick Test Professional.
• Developed and maintained scripts for Performance testing using Load Runner
• Worked with development and user community to define and develop testing requirements to validate software solutions were built to specifications.
• Provided on the job training to coworkers on test Procedures and tools.
• Completed projects/tasks on a timely basis, according to commitments made to stakeholders and management.
• Strong analytical, interpersonal and communication skills with problem-solving ability.

Confidential, New York, NY

QA Lead / Sr QA Analyst

• Developed PERL script to generate and test Reports. Coordinate all aspects of QA testing.
• Day to day supervision of the quality assurance team (5 + QA Analysts).
• Refined the existing and developed new quality assurance processes and procedures.
• Development, management and oversight of QA Test plans and Requirements coverage
• Responsible for the migration/promotion of software
• Developed project plans for the quality assurance team and various Customers’ initiatives.
• Established and monitored quality assurance metrics.
• Successfully completed implementation of testing tools: Test Director, QTP.
• Mentored QA team members on the implementation of QA best practices.
• Utilization of metrics to support QA process improvement initiatives.
• Enforced and adhered to QA policies and guidelines Principal Responsibilities
• Supported project managers in their goal to produce quality software
• Managed assigned projects throughout the QA functional process

Confidential, Philadelphia, PA

QA Lead / Sr. QA Analyst

Confidential brands are the nation’s oldest and largest family of health benefits companies and the most recognized brands in the health insurance industry. I was working in the UAT department as a part of 6 members of QA team and as Manager of 5 QA Analysts, dedicated to integration, functional, regression, User Interface and general user acceptability testing for Multi- Portal Project written in JAVA.