Quality Assurance Analyst / Tester Resume

SUMMARY

IT professional with over 5 years of analysis experience.
Attention to detail, flexible in a fast - paced environment and a quick study of new technology and processes.
Areas of Expertise: Coding, Queries, Data Cleansing, Data Warehousing, UAT (User Acceptance Testing), Department Liaison, Quality Assurance, Pivot Tables.
Experienced in multiple facets of Quality Assurance including: Functional, Regression, Integration, & User Acceptance testing.

TECHNICAL SKILLS

AS/400 & DB2, QMF, SQL (SEQUL), COBOL, Oracle Application, CLP (Control Language Program), SAP Application, DML, Microsoft Office Suite, C (UNIX Platform), Java, SQL, Visio, APL, Software Engineering (Formal Methods (Z, Cleanroom), Unified Modeling Language - UML (Rational Rose)), Human Factors, User Interface Design and Implementation

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Analyst / Tester

Manual Testing
Black Box Testing (some Grey Box Testing)
Web Based Application (Third Party Vendor - Service Lifecycle Management (SLM)) – Java Platform / browsers IE 9 and Google Chrome
Mobile Application
Mobile Device / Handheld Device (Service Technicians) / Web Based Application
Drive Time / Mileage
Task Duration (Task Standard Time, Request Additional Time for Task)
Parts (Utilized, Need to Order)
Task Status (On Hold, Complete)
Signatures (Customer and/or Service Technician)
Schedule Meetings (Human Resources, Service Classes, etc.)
Testing Phases – Functional, Integration, Regression and some Load Testing
Front End and Back End Testing
Data Extraction / Queries - AS400 / SQL
Verify message flow between systems using in-house viewer tool (XML – Web Methods – Java / HTML 5)
Share Point (Intranet based repository tool)
SDLC Documentation - Functional Specifications, Test Plans, etc
HP Quality Center (QC)
Modify existing test cases and create new test steps
Assist and coordinate with schedules for the test execution
Ensure planned test cases are executed
Create / Add / Update defects (Snapshot attachments)
Setup Test Sets and Run Planned test cases
Reviewed Log Files of all defects with Vendors (Excel / Jira)
Track daily testing progress (Pass / Fail - downtime, issues, aging, etc.)
Generated ad-hoc and standard Weekly Dashboards / Reports / Metrics for Management and Team
Data Mapping – Reactive Field Mapping for new Mobile Device / Hand Held Device (Current Internal and Third Party Systems to new Third Party Web Based System)

Confidential

Data Analyst / Quality Analysis

Executed Access Macros / Queries / SQL statements on IBM Tables.
Analyzed and compared data for integrity and data quality.
Reported to Vendors via Data Quality Supply Chain.
Generated ad-hoc and daily metric reports for management.

Confidential

UAT/ Data Analyst/ Report Analyst

Created/Modified Queries and Reports – (Excel – Pivot Tables, AS/400, IBM tables/DB2 – QMF (Query Management Facility)/SQL (SEQUL), Access).
User Acceptance Testing (UAT) / Quality Assurance - Assisted with design and functional flow for team workflow based on Access database and Excel spreadsheets.
Oracle Application (Create / Update Service Requests, Reports, Queries).
Data Warehousing System,Eproject.
Business Objects.
Data Cleansing (SQL, Base Tables, Excel - Pivot Tables).
Documentation – Provided end user with workflow process for Wind Turbine Service Request.
Increased revenue by 60% through line item analysis and data cleansing – Extended Service Plan (Extended Warranty Plan) – Universal Product Code UPC / Barcodes.

Confidential

Quality Assurance Analyst

Table Maintenance – AS/400, Access, SQL, Excel.
Added or Updated Pricing Plans, Feature Codes or Special Promotions for cellular wireless customers (individuals and/or corporations).
Quality Assurance (QA) / Tester – tested RPG programs used for automation for accuracy and validity – SEQUL (SQL – DML – test scripts), test plans, test cases / use cases and program data test.
Wrote documentation on the functionality of the AS/400 used in new hires Training Reference Manual.
Modified existing documentation of Table Maintenance process and the systems and databases involved.

Confidential

Data Analyst

SAP system reporting (Business Warehouse)/SAP Queries/Created system driven order deliveries.
Excel database.
Analyzed and manipulated/formatted collective warehouse order status report.

Confidential

Programmer Analyst

Responsible for the design, edit, debug, test and implement new and existing code in COBOL (AS/400 Platform)
Control Language Programming (CL Program - CLP).
On-line Programming (Screen design, Database Connection, etc.).
Quality Assurance / Test Cases / Usability Testing / System Training Documentation.
Documented program modification in programs and user requirements / specification.
Bind Test Cases / Usability Testing Reports for point of reference for future enhancements or new systems Queries and Reports.
Provided monthly ad hoc reports to various department managers.

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