SUMMARY

• Extensive 12 years of work experience in the design, development, analysis and Testing/Quality assurance of Mainframes, web and client/server based applications. Proficient in testing applications manually and using automated test tools LOTUS NOTES, IBM RATIONAL ROBOT, HP - QUALITY CENTER10.x,HP-ALM11.x, WINRUNNER, LOADRUNNER, TEST DIRECTOR, and QUICK TEST PRO9.x. Possesses excellent technical knowledge and strong interpersonal communication skills.
• As a Test Lead/ Test Coordinator providing extensive support in Designing Business Requirements, designed Use Cases and Use Case Diagrams using VISIO, Test Matrices, Test Designing, Test Development, Test Enhancement and Test Execution of applications using WinRunner, Test Director, Quality Center, and Lotus Notes.
• Experienced in every phase of Quality Assurance Life Cycle (QALC) and Software Development Life Cycle (SDLC).
• Functional experience includes Telecom Applications, Bank Applications, Pharmaceutical, Retail, Insurance, Medical, and Energy Management applications on Windows and Unix based platforms includes in JAVA, J2EE and .Net architectures.
• Strong Experience in Important testing phases like Integrated System testing, Regression testing, Performance testing and User acceptance testing for web applications on Web as well as On Mobile Devices and Tablets. Involved in all phases of Software Testing Life Cycle.
• Proficient in obtaining project requirements from user and manager, formulating the requirements into design specs, preparing system specifications, assigning tasks to team members, and tracking project progress.
• Good experience in project planning, scheduling, estimation, resource and work allocation, risk identification and mitigation plan, product delivery and communication.
• Extensive experience in the Manual/Automated testing and Quality assurance of Mainframes, Web based Client/Server applications on Windows, Mac and UNIX environments.
• Involved extensively in Functional, System, Performance, Integration and Regression testing, both Manually as well as using Automated testing tools including WinRunner7.x, LoadRunner7.x, HP-Quality Center10.x, Test Director, IBM Rational Robot, and Lotus Notes.
• Experienced in Designing, Writing and executing different Test Plans, Test Cases, Test Scripts, Test Criteria and Scenarios from basic or high-level business requirements.
• Experienced in Black box and White box testing techniques.
• Involved in Planning and Translation of Software Business Requirements into test conditions; execution of all types of tests; and identified as well as logged application defects into PVCS, HP-Quality Center10.x, Lotus Notes and IBM Clear Quest.
• Possesses excellent inter personal and communication skills.

TECHNICAL SKILLS

Testing Tools: WinRunner8.x, LoadRunner7.x, Test Director7.x, Quality Center10.x, Clear Case, Clear Quest, Quick Test Professional 8.x /7.x, Silk, Test Quest, PVC Tracker, Soffront defect Database, IBM Rational Robot, IBM Clear Quest, Lotus Notes

Languages: Visual Basic, SQL, PL/SQL, HTML, COBOL, JCL, IMS, C, C++, PL/SQL, J2EE, Java,.Net, UNIX, XML Scripting,CSS

GUI Tools: Visual Basic 4/5/6, Developer 2000

Database: Oracle 7.x/8i/9i, DB2, MS Access, TOAD, MS T-SQL 7.0, MS SQL Server 2012, MS Office Professional Suite, MS Project; Microsoft SharePoint

Reporting Tool: Informatica9.x, Cognos Reporting Tool, EDS

CRM: Siebel Sales, Siebel Communications, Siebel Finance, Siebel Field Service, Siebel Callcenter7.5, Siebel Tools, EIM, EAI

Operating Systems: MS DOS, Windows 95/98/2012, Windows NT 4.0, Windows XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Software QA Lead

Responsibilities:-

• Interacted with Business Leads, SME’s and business analytics while designing the test requirements.
• Designed test requirements, test cases and necessary SQL queries.
• RCA is having multiple drill downs for each Dashboards (Access, Billing, Account Receivable, Financial and Denials) and designed SQL queries for each drill down.
• Designed test cases for both UI and backend testing.
• Reviewed SQL queries and UI test cases with Business Analytics and Development team.
• Using Microsoft SharePoint to store the test requirements, test cases and SQL Queries.
• Here we are using Agile Methodology to test the applications.
• Population Health application is consisting of Readmissions, Care Management, Transition Planning and Care Management Mobile.
• This application is showing the progress of the Patient admission to discharge and Readmission also.
• Care Management application is giving access to Physicians who are going to travel to the patients place for treatment.
• Care Management Mobile is having road map to the patient location.
• Population Health is giving easy access to the Physicians and Hospital Staff.
• Single Sign On (SSO) is giving access to the required applications necessary for the facilities, which are acquired by the client and includes all the applications which are developed by MedAssets for use.
• Coordinating with the development team in explaining the defects in detail.
• This application is developed in Agile methodology of 4 weeks iteration, tested the application and tested the defects which are fixed in that release.
• Tested Population Health application on multiple browsers like IE8,9,10, Chrome, Firefox and Safari.
• Tested this app using iPad, iPhone and Android phones.

Environment:- Java,J2EE, Cold Fusion, Informatica9.0, MS SQL Server 2008, MS SharePoint, Rally.

Confidential, Plano, TX

Software QA Lead

Responsibilities:-

• Confidential application is a big data warehouse project with different sources and targets.
• Discussed with the business leads & business analyst while designing high level business requirements.
• Attended the meetings while designing low level requirements.
• Designed Master Test Plan as per the approved business requirements and presented to the respective teams for approval.
• Designed Test Requirements in HP-Quality Center v10.0 as per the approved business requirements.
• Designed Test Cases as per the approved Test Requirements for both System Test for all the modules & End-End Testing.
• Designed the test cases as per the ETL requirements.
• Lead a team of 5 testers and coordinated with them Confidential the time of testing.
• Executed the test cases when the application is released for testing.
• Entered the defects in HP-Quality Center, assigned to the respective team member to fix and used Microsoft SharePoint to store Master Test Plan, Business Requirements and respective wireframes.
• Coordinated in everyday meeting with the offshore team regarding the System & End to End testing.
• Explained the defects to the developers if they need clarification.
• Coordinated with test leads of all modules which involved in this project.
• Tested this application using multiple browsers like IE9,10, Friefox, Chrome and Safari.
• Tested the application using iPhone, iPad and Android phones.

Environment:- Java, J2EE, ATG, Oracle10g,Endeaca, Mainframe, Informatic8.x, Microsoft SharePoint, HP-Quality Center v10.0

Confidential, Bloomington, IL

Testing Project Lead / Test Coordinator

Responsibilities:

• Distribution of the tasks to the team on priority base.
• Participate in customer meeting on different requirement baseline.
• Worked with Business Users and UAT team during various phases of the project
• Interacting with the Business Users for clarifications and requirements.
• Regression test suite preparation for regression testing of the application. Developed the product using the Software Development Life Cycle methodology.
• Here we used both Agile and Waterfall methodologies.
• Involving every Scrum meetings for the various projects.
• Responsible to develop Test Estimations, Test Strategy, Test Plans, Test Cases and involvement in peer reviews of documents.
• Responsible for testing the application developed using JAVA, J2EE, COBOL, CICS, JCL, DB2, PL/I, VSAM, GENEVA/SAFR.
• Logging the bugs; preparing the bug cards and tracking the bugs in the application.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
• Responsible for Knowledge Transfer to the team.
• Finding the Root Cause Analysis based on the defects logged during testing the applications and providing Permanent Solutions.
• Coordinating with the Implementation team and Release team before pushing the project to Production.
• Supported the Service team. Helping this team if any defects are there in Production.
• Pre & Post implementation testing support for new/enhancements of the software products.

Environment: JAVA, J2EE, JRF,COBOL, CICS, JCL, DB2, Assembler, PL/I, VSAM, ENEVA/SAFR, File-Aid, Platinum, SPUFI, Control-M, Control-D, STE, SAS, Z/OS, Clear Quest, SharePoint, Informatica, and Lotus Notes.

Confidential, West Point, PA

Test Lead

Responsibilities:

• Involved in SDLC (Software Development Life Cycle) process.
• Designed the Use Cases as per the approved business requirements by interacting with the Business Users, SMEs and Project Holders.
• Designed the test requirements as per the approved specifications.
• Designed the test plans for major projects as per the approved functional requirements.
• Maintain them as per the approved test standards.
• Designed the test case documents in MS Excel and Mercury Quality Center for Integration and System Testing.
• Designed the Test Data document as per the requirements.
• Designed the XML file as per the XML requirements.
• Tested the data validation for the files of Januvia Harte Hanks and other projects.
• Independently involved in writing the test plans, test requirements and test cases & executed them.
• Involved in writing the reports and informed the development to the Project Manager.
• Developed the necessary SQL for testing purpose.
• Generated the test reports once the testing phase is completed.
• In this project there are major files to test the data validation.
• Confidential first when customer enters into the Januvia site and enter their required information.
• This is the file HH01 generated by the Confidential and Harte Hanks picks up this file from the Confidential FTP server every day and segmented them using their logic and send the email records in HH02 file to Confidential, then Confidential blast emails to those customers as per the required Fulfillment Package Codes and acknowledgements to Harte Hanks in HH01 file.
• The Direct Mails are going to send by the Harte Hanks and then they will send the direct mail acknowledgements file to Confidential .
• In other project Singulair RM Program as a Test Lead, designed the XML files and Test Data files.
• As per the functional requirements designed the test requirements and test cases.
• Designed the test cases as per the Q&A, Source Codes, and Fulfillment Package Codes for the required Timed Emails.
• Tested the application and verified that whether it generated the correct Source Codes and Fulfillment Package Codes for the required Timed Emails in the back end (Oracle Data Base) as per the requirements.
• Wrote the defects in the defect tracking system and informed to the respective developer.
• Involved in the regression testing and verified the application in the production also.

Environment:- Java, J2EE, VB, Oracle9i, Toad, XML, Perl, Informatica, WebSphere, IBM Clear Quest, MS Excel, MS Project, Mercury Quality Center8.x.

Confidential, St. Joseph, MO

Sr. QA Analyst

Responsibilities:

• Interact with the Business Users and SMEs and developed the Business Requirements using Quality Center.
• Involved in Software development Life Cycle in designing the business requirements.
• Developed the Use Case Diagrams, Activity Diagrams using VISIO.
• Designed the Testing Project Plan using MS Project.
• Developed the test requirements, test plans and test cases as per the approved business requirements.
• Developed test cases for the Claims, Repossession, Remarketing, and Borrower & Co-borrower.
• Involved in developing the Functional test cases and Regression test cases.
• Involved in developing Schema test cases for the backend testing using MS SQL server.
• Ran the necessary MS SQL queries and verified the data.
• Tested the application and informed the developers, if there are any show stopper defects and entered the defects in the testing tool Quality Center and informed to the respective developers.
• Captured the screen shots of major defects and lake sure that the respective developer understands the severity of the defect.
• Coordinating with the UAT team and helped them in testing the application.
• Gave the demo of the application to the users.
• Involved in the best interest of the user and also the CLIENT.
• Involved in Sign-Off of the application before going to Production.

Environment: Delphi5.0, C++, Informatica6.0, MS SQL 2003, Crystal Reports, MS Project, Mercury Quality Center 8.3, and Visual Source Safe.

Confidential, NJ

Software Quality Assurance Tester

Responsibilities:

• Prepared Data Conversion Quality Approach Document for all KDE’s.
• Prepared test plans for all the key data elements in CIM (Customer Information management) Module.
• Written automated test scripts for all the modules in the Application, and used these scripts for testing database-using WinRunner. Given certain checkpoints and Synchronization points to see how the application is reacting. Performed Functional and Regression Testing utilizing WinRunner Test Scripts.
• Wrote SQL queries to access the data from the database tables and crosscheck the results.
• Made decisions being a part of the Data Quality Task Force regarding the Conversion (QA) for records with data problems by plugging values for the data load Review Change Control, Review bug fix requests/status.
• Involved in maintaining the WinRunner test environment, Test script, GUI map files and wrun.ini files
• Generated automated test scripts using TSL of WinRunner based on the functionality requirements for each module for testing the site.
• Executed the test scripts on different releases and validated the actual results against the expected results. Debug the Test Scripts, created Batch tests, verifying the Test results and reporting the defects to Test Director.
• Created scenarios for Load Testing and setting up the Test Environment & creation of Test Data.
• Developed scripts in Load Runner to generate Vusers.
• Conducted Performance, Volume and Stress testing using Load Runner.
• Conducted tests to Identify bottlenecks using Load Runner.
• Scripted and executed the Test Cases for the Application using WinRunner.

Environment: MS SQL Server2000, WinRunner 7.5, Load Runner 7.5, PVCS Defect Tracking System, Windows NT/2000