PROFESSIONAL SUMMARY:

• More than 5 years of experience in Quality Assurance with Client Server applications, and Web - based applications in Manual testing and Automated testing.
• Expertise in developing Test Strategies, Test Scripts, Test Cases, Test Plans, Test requirements and Testing standards.
• Experienced in the testing of Client / Server and WEB based applications using automated testing tools like QTP and Test Director.
• Expertise in Black Box Testing, Regression Testing, Unit Testing, Integration, Performance Testing and Stress Testing.
• Hands on experience in analyzing the business, technical, and functional requirements to develop the Test plans, Test cases and Test strategies.
• Good experience in tracking bugs and generating reports using Test Director and documenting test documents using MS Office tools.
• Proficient in writing SQL queries, PL/SQL and executing SQL queries to perform backend testing.
• Developed, documented and executed test cases and worked closely with users and business analysts, Project Managers, Developers to understand requirements, business processes for testing.
• Knowledge of SDLC (Software Development Life Cycle).
• Maintained the Requirements Traceability Matrix (RTM).
• Generated automation scripts using Quick Test Professional and TestDirector, to ensure proper business compliance.
• Strong communication and interpersonal skills and a good team player.

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional 8.x/9.0, Win Runner 8.0

Defect Tracking Tools: Quality Center 9.0, Test Director 6.5/7.2/7.6

Testing Procedures: Unit, Functional, Black Box, System, Integration, Regression, Load/Stress (Performance), User Acceptance Testing (UAT),Browser compatibility.

Databases: Oracle 9i/8/7.3, SQL Server 2000/2005 and MS Access.

Query Reporting tools: TOAD, SQL Navigator, SQL developer

Languages: Visual basic 6.0/5.0, .Net, JAVA, C, C++, SQL, PL/SQL

Operating Systems: UNIX, Windows XP/2000/NT

Web Technologies: XML, HTML, VB Script, JavaScript, ASP, JSP, TSL, UNIX Shell Script, VB Script

Networking/protocol: TCP/IP, FTP, HTTP

Documentation Tools: MS Word, MS Excel, MS PowerPoint, Adobe Acrobat

PROFESSIONAL EXPERIENCE

Confidential, MI

QA Analyst

Responsibilities:

• As an Analyst involved in gathering business requirement, studying the application and collecting the information from developers and writing the test plans.
• Participated in SDLC cycle using Agile methodology.
• Reviewed Requirements and Design Specifications to identify gaps analysis.
• Application was updated twice a week, so that all the Test Procedures created as Baseline can be played back to perform Regression Testing.
• Used HP Quality Center and Rational Clear Quest as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results
• Involved in Developing Test Plans, Test Cases & Test Scripts.
• Performed Functional, system, Regression and end-to-end Testing.
• To retrieve the data from various Tables and to Test the Database, Wrote SQL Queries.
• Troubleshoot new releases and production issues.
• Updated, maintained, and promoted Test Plans and Scripts to Configuration Management for version control.
• Preparation of test data for the negative and positive test cases.
• Developed Requirements Traceability Matrix (RTM) to track requirements during the Quality Assurance testing phase.
• Documented Defects found during test on the Qaulity Center and communicate the recorded problems to the responsible QA or development personnel.
• Participated in various meetings and discussed Enhancement and Modification Request issues. .
• Involved in weekly walkthrough and inspection meetings, to verify the status of the testing effort and the project as a whole.
• Identified defects and interacted with developers to resolve issues.
• Coordinated the UAT testing effort.
• Evaluated application testing results and recorded the discrepancies to track, analyze and report using Qauity center.
• Involved in developing the Test Plans and Test Scripts for testing the entire application.
• Review daily reports for errors and correct the invalid data.
• Worked closely with developers, analysts, to resolve defects and issues.
• Performed Ad-Hoc testing as well as negative testing to enhance the testing process
• Identified and documented application defects to communicate them to the developers.
• Tested in an Agile environment.
• Tested the system using SQL for back end Testing.
• Work closely with Developers, Business Analysts, User Representatives and participate in the product design process including specification and other document reviews.

Environment: Windows XP, MSOffice, HP Qaulity center, Oracle, PL/SQL Developer, Rational clear Quest.

Confidential, Jacksonville, FL

QA Analyst

Responsibilities:

• Created Test Plans and Test Cases based on specified requirements (SRS) using Test Director.
• Scheduled, interacted, and invoked the QuickTest Pro Scripts using TestDirector.
• Worked closely with developers, analysts, to resolve defects and issues.
• Reported, stored, and maintained Defect Reports within TestDirector Defect Tracking.
• Identified and documented application defects to communicate them to the analyst.
• Used TestDirector also for requirements management, planning, scheduling, and executing the test cases.
• Developed and ran QuickTest Pro scripts for various applications.
• As a Testing Specialist, Involved in preparing testing strategies, verification & validation of system requirements, designing documents, preparing Functional Specifications and discussing them with QA department.
• Reviewed the Business Requirements document with the business and development teams to understand the functionality of the application.
• Created test data for execution of test plan and test cases for manual testing.
• Reformed many JCL’s & Cataloged procedures.
• Greatly involved in data creation for testing by interacting with the claims database in DB2 using SPUFI and QMF.
• Coordinated the UAT testing effort.
• Involved in building systems to set-up testing environments.
• Tested the BOA applications for new patches released for various versions of Windows operating systems.

Environment: Java, JavaScript, HTML, Oracle, Web Logic, QTP 8.2, TestDirector, Windows 2000, Windows XP, MS Excel, MS Word, Internet Explorer.

Confidential

Responsibilities:

• Developed High Level Test Plans for Tracked Accounts and Alignment Tool for testing the application manually.
• Wrote the user manual for Alignment Process Improvement for Users.
• Responsible for creating release analysis, developing and implementing test plans, defining test conditions and designing test cases.
• Understood technical aspects of the system and derived test cases from the requirements.
• Identified and documented application defects to communicate them to the developers.
• Modified the test cases and re-ran them for the purpose of Regression\ testing.
• Analyzed the User Requirements and Functional Specifications of the Application.
• Tested data consistency, data integration, and data validation.
• Scheduling, Interacting, invoking the WinRunner Scripts are done using TestDirector.
• Develop an automation environment for regression testing using WinRunner.
• Created User Acceptance Test Scripts and test data based on business.
• Helped in taking care of the problems faced by the users.
• Attended weekly status meetings with development and management team to discuss bugs and other issues.

Environment: VB, ASP, SQL, Oracle, TOAD 7.5, WinRunner 7.5, Windows 2000, TestDirector, MS Excel.