SUMMARY:

• Over 20 years of experience in Quality Assurance, Testing, Process, Methodologies, and Defect Management
• Strong knowledge of Software Development Lifecycle and QA methodologies such as CMM, SCRUM, AGILE
• Implement web based testing (B2B, E - Commerce, Test Driven Development, Electronic Data Interchange)
• ISTQB Foundation/Advanced Level Trained for Quality Assurance and Functional Requirements projects
• Extensive experience in Performance, Regression, Stress, Boundary, Black Box and Lean Process Improvement
• Familiar with testing environments: Visual Basic, .NET, HTML, XML, Java, ASP and related applications
• History of creating Test Plans, Test Cases, Use Cases, Test Procedures, User Guides and maintaining Test Scripts/Documentation according to Six Sigma defined standards and HIPAA/Government Standards
•  Experienced Quality Engineer with extensive experience in high technology, government, and health industries.
• Proficient in organizing, administering, and managing multiple Quality Assurance tasks and schedules
• Demonstrated ability to design, implement and enforce software quality processes and standards
• Certified Professional SCRUM Master1. Certified Six Sigma Lean Professional. HIPAA Certified Professional.
• Proven ability to coordinate multiple facets of quality and service from engineering, to finished product and implementation of field support

Systems:  Win 95, Win 98, Win NT, Windows 2000, Windows Whistler 64 - bit Datacenter Server, Windows XP, Windows.NET, Windows 7, 8, 10, Windows CE, CP/M, DOS, Google Chrome, FireFox

Programs:  TestTrack, HIPAA, Ghost, Rational Robot, Selenium, SQL, Six Sigma, Java, QTP, XPath, Appium, Quality Center/ALM, Contour, Active X, CMVC, Maven, Winrunner, Serenity, Rational ClearQuest, NetBench, JIRA

Hardware:  Desktop Systems, Printers, Monitors, Hard Drives, Circuit Boards, Projection Devices, POS Terminals, Network Hubs, Tablets, Scanners, IA - 64 Multiquad Servers, Thermal Imaging, RAID, SCSI, Androids, Laptops, Add-in Card

EXPERIENCE

Confidential  

Quality Assurance Analyst

Responsibilities:

• Plan test schedules and strategies in accordance with project scope. Prepare test data for testing/verification
• Participate in requirements and design reviews to provide input on functional requirements, potential issues
• Test, maintain, and implement System / UAT testing strategy, test plans, test processes, test scenarios
• Leverage Subject Matter Expert testing efforts on funding verification, approvals, traceability, security

Environment: Windows 7, .NET, Team Foundation Server, Sequel Server 2012, AGILE

Confidential, Portland, OR 

Lead QA 

• Validate web based and client server based applications for functionality, data input, load, and data integrity
• Setup applicable test environments, hardware/software. Load software, update, install upgrades
• Oversee quality integrity during implementation of Network infrastructure upgrades across company facilities
• Manage quality workflow and best principal and practices throughout project lifecycle. Manage QA database
• Measure and Quantify Key Performance Indicators (KPI's) for program goals and successes
• Create test scripts across product lines. Manage defect triage process. Define requirements

Environment: .NET, JAVA, TFS, Quality Center/ALM, Sharepoint, SAP, AGILE, Windows 7, Siemans PLM, TeamCenter, JT2GO, Six Sigma, Remedy CISM, Houston Project Management, IBM Program WorkCenter

Confidential, Wilsonville, OR 

Software Quality Assurance Engineer

• Manage and validate accuracy of existing test cases, test plan, test results pass/fail documentation
• Setup and configure test environment utilizing customized hardware, and software data stream diagnostic tools
• Track and update all testing results showing performance metrics, pass/fail criteria. Digital imaging metrics
• Conduct demonstrations of product functionality and software upgrades to applicable military vendor

Environment: HP/ALM/Quality Center 11.5, JAVA, SDLC, AccuRev version control, SAP NetWeaver

Confidential, Portland, OR 

QA Analyst. Contractor 

• Manage test activities, testers, off-shore teams, during the testing phase of application development/testing
• Prepare time estimates, communicate resource requirements. Provide timely progress reports to stakeholders
• Follow established processes and procedures; Change Management, Work Tracking and Time Management.
• Coordinate new business processes and validate functionality on various mobile and desktop environments
• Study trends. Transform .NET data models, into test cases, business use case diagrams, system requirements..

Environment: AGILE, SCRUM, .NET, HP Quality Center, XP, SQL, Beyond Compare, SDLC, SQA, QTP, HP Performance Center, Selenium, API, JAVA, ANSI, SQL, Tablets

Confidential, Portland, OR

Project Manager/QA Lead

• Spearhead software testing for upgrades and enhancements on FamilyCare HEALTHsuite client application
• Supervise the testing efforts for 6 SME’s. Validate data thorough databases similar to Facets applications
• Manage staffing needs. Estimate effort required to perform QA Activity. Validate claims submittals
• Advocate efforts to streamline and improve processes. Review testing documentation. Functional Epic testing
• Write test cases, test scripts, and execute all aspects of testing effort. Track defects and manage to resolution
• Create test plans, test summary reports, bug tracking reports, escalation effort

Environment: Epic - Tapestry, Trizetto - Facets, HealthEdge, IkaSystems, EZ-Cap, .NET, BIP, Claims Manager and LCS, DST Health Solutions, Diamond Solutions, HIPAA, Direct Project, SOX, API, AGILE, SOAP

Confidential, Portland, OR

Senior QA Tester

• Conduct functional, load, and regression testing on Centricity 9.2 User and administrator application
• Implement analysis on relational databases and SQL on Oracle and SQL Server
• Facilitate software configuration management, change control tools and deployment of Centricity
• Maintain strict policies and procedures associated with Medical/Healthcare IT product development

Environment: Microsoft Windows XP, HP Quality Center, SQL, Rational ClearQuest, Cisco,HIPAA, Centricity

Confidential, Portland, OR 

Quality Assurance Analyst

• Prepare detailed test data, test scripts, test plans for overall understanding of the applications being supported
• Perform software testing on Web Services big data applications utilizing EDI exchange and security validation
• Validate data integrity within the Facets/Epic applications/database, and related claims databases
• Test and verify system and database models to ensure quality and integrity. Validate SAP/SOX databases
• Provide support to the Defect Manager to ensure defects are documented, reported and managed appropriately
• Work with remote development teams in various regions of U.S. for weekly status meetings, milestones

Environment: Rational Test Manager, ClearQuest, SOAP, HTML, ASP, .NET, TOAD, Clarity, EDI data exchange, Inter-Plan Teleprocessing Services (ITS), HL7, Facets/Trizetto, HIPAA, SOX, ANSI, SQL, Epic

Confidential, Seattle, WA 

Test Engineer. Contract Employee 

• Develop unique methodologies critical to client driven Software Development and Quality Assurance Lifecycles.
• Conduct functional, security, systems, integration, usability, and regression testing on client claims platforms
• Analyze and provide feedback on requirements and design documents regarding testability, security
• Interpret and transform data models, business use case diagrams, and data needs into testing deliverables
• Implement testing effort using Six Sigma Kanban lean methods, (JIT) Just-in-Time, Value Streams

Environment: AGILE, Scrumworks, TeamTrack, JAWS, HP Quality Center, HTML, ASP, .NET, Planning, MS, SQL Server, Beyond Compare, Data Diff, SAP, Sig Sigma Lean, Session Based Testing, HIPAA

Confidential, Portland, Oregon 

QA Data Validation Analyst

• Analyze, interpret, develop and implement data validation and business processes on principal software
• Assist project management in planning, organizing test development on embedded software.
• Research, analyze, and determine proper corrective action required in support of (Dealers) and IT Helpdesk
• Facilitate projects as Six Sigma Lean Professional utilizing DMAIC, Value Streams, PlanDoCheckAct methods

Environment: Windows XP, Java, Lotus Notes, Rational ClearQuest, Office 2003, SpecPro21, Automated/Manual testing, HTML, Oracle, Lean Business Practices, Six Sigma Lean

Quality Assurance Analyst

• Conduct root cause testing and analysis on e-commerce/B2B database for accounts receivable and inventory control
• Lead creation of testing scope. Enable and monitor Electronic Data Interchange for auditing/tracking

Environment: Point-of-Sales, Business-to-Business, Windows 2000, Outlook, Office 2000, Automated/Manual testing, HTLM, Rational Source Safe, Rational Suite, EDI, AGILE,

Confidential, Beaverton, Oregon

Network Test Engineer

• Execute test scenarios for Intel 10/100 Mb, GB, and 10 GB clients and server adapters in relation to ANS features: Fault Tolerance, Load Balancing, VLANs, Packet Analysis, Network Traffic, Review system schematics
• Data Resources Technology, Omaha, Nebraska 06/2004-08/2004

Confidential, Lake Oswego, Oregon 

Network Test Engineer

• Analyze system firmware in adherence to network standards, protocols and module data structures.
• Prior to 2003 a series of Quality Assurance roles in manufacturing, and software development. Utilized techniques such as; SDLC, ANSI, SQL, .NET, Waterfall, Application Modeling, Requirements, Estimation, Business Analysis