PROFESSIONAL SUMMARY:

• More than 6 years of experience as a Software Quality Assurance Analyst/Engineer in different domain including financial & e - commerce. Worked in all phases of software development life cycle (SDLC), includes Implementation, Documentation, testing on internet based e-business application and Client-Server applications.
• In-depth knowledge of all QA phases like Manual, Functional, System, Integration, End-to-end, Business Process testing, User Acceptance Testing (UAT), Ad-Hoc Testing.
• Experience in Writing and Executing the Test cases, analyzing the Test results and Defects Tracking.
• In depth knowledge of Software development life cycle and testing methodologies.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product releases features, client’s requirements and related technical documents.
• Strong Business expertise in Requirements Analysis utilizing Automated tools to import and document specifications
• Quality Assurance and Software Testing experience involving complex client/server and web based applications. Executing test cases, ad-hoc product testing, reporting bugs and reporting tester status, writing test scripts, test automation using diverse testing tools like Quick Test Professional /UFT, Quality Center/ALM/JIRA and Version one.
• Hands on experience in various SDLC methodologies like Agile and Waterfall model.
• Expert in ALM design specific to Quality Center for Testing and Defect Tracking.
• Thoroughly Cross browser tested projects to support IE7+, FireFox, Safari, Opera and Chrome.
• Experienced in testing Mobile Application both in Emulator/Simulator and Real Devices. Tested mobile customized website using Chrome User Agent.
• Experienced in automating regression suite using QTP/UFT, descriptive programming & VBScript.
• Design & developed Data Driven & Keyword Driven Framework using QTP/UFT & VBScript to validate test case against different data set
• Extensive work experience in MS Excel for data manipulation & validation using Excel built in Function as well as Excel Macro using VBScript
• Experienced in load test, stress test and performance test using Load Runner.
• Experienced in creating VUser scripts and creating Load Test Scenario using Load Runner Controller
• Worked extensively on RDBMS databases Oracle, SQL, MS SQL Server 2000, MS Access and MySQL
• Experienced in Back-End testing to ensure data consistency on front-end by writing and executing SQL queries
• Strong knowledge on Web Service/Restful Service & Hands on experience in validating Web Services using SOAP-UI
• Extensively used SOAP UI to test Web Service/Rest API
• Experienced in web service validation using soap UI pro. Used assertion in soap UI to validate response xml.
• Extensive working knowledge in UNIX/Linux environment to analyze log file & to monitor process
• Possess strong technical aptitude with strong analytical, problem solving and communication skills
• An effective communicator, committed team player, quick learner and rapid problem solver with commitment and a strong work ethic and ability to quickly adapt to new environments.
• Understanding of Enterprise and Service Provider markets and market trends
• Excellent organizational skills and the ability to handle multiple assignments concurrently
• Able to come up to speed quickly and handle multiple tasks in a fast-paced environment.
• Critical thinker, pragmatic, analytical, problem solver and excellent communicator

TECHNICAL SKILLS:

Operating System: Windows, LINUX

Database:  MS SQL SERVER 2000/2005, Oracle 10g, DB2

Client:  Toad, SQL Developer, Rapid SQL, Putty, SSH Client, Win SCP

Application Server:  Apache, Apache Tom Cat, IIS, Web Logic

Testing Tools:  QTP (Quick Test Professional) 11/UFT, Soap UI 4.5, Load Runner

Bug Tracking System:  Quality Center/ ALM, JIRA, Version One

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

QA Engineer

 Responsibilities:

• Analyzed business requirements, functional requirements, use cases and provided feedback for clear understanding of each requirement including LOB (Line of Business)
• Expertise in analyzing Business requirement specification and System Requirements specification
• Worked extensively in Risk Control Self-Assessment (RCSA) System for identifying, prioritizing and monitoring operational risk
• Worked in Phoenix platform to validate different parameter including BG&P, PARK line, Process, Activity, Risk, Control, legal Entity, Risk frequency
• Worked extensively on different kind Assessment ID's like Pricing, Collections, Fraud, Exceptions monitoring, Suspicious activities, Aged Item.
• Analyzed & tested different Process, Activity, Risk and Control
• Conducted Functional Testing, Smoke Testing, Regression Testing, System Testing, Black Box Testing, Integration Testing, User Acceptance Testing (UAT), Ad-Hoc Testing End-to-End, Black box and database testing.
• Assisted Users and Business Analysts in completing User Acceptance Test (UAT).
• Worked on agile software development environment where performed testing in each sprint.
• Developed test plan, test cases, executed test cases, logged defects and provided testing signoff
• Worked closely with product and project managers on the implementation of new projects
• Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts, presentations and review
• Write, executed test cases & generate test report in HP ALM /Quality Center.
• Logged Managed & tracked defect in HP ALM
• Product Management and Product support thoroughly Cross browser tested projects to support IE, Edge, FireFox, Safari, Opera and Chrome.
• Developed and enhanced VBScript external functions and integrated with UFT automation regression framework for continuous integration testing.
• Develop Test Script to validate data between Excel & application using HP UFT, Data Table & VB Script as a part of Data Validation
• Developed Keyword Driven testing using UFT and integrated descriptive programming in VB script for dynamic object recognition.
• Worked extensively in Excel & developed macro using VBScript to validate data while working on Phoenix to FORCE migration project
• Tested Asynchronous Programming to Update the Chart on home page for dynamic ad changes on web site as well as data validation using UFT.
• Execute SQL commands to verify the database updates
• Executed backend testing using in SQL query including aggregate function & Joining multiple tables
• Expertise in API testing using SOUP UI Pro. Extensively used SOAP UI to test Web Service/Rest API.
• Tested customer information API using SOAP UI Pro as a part of API testing. Also developed test suite, test cases, execute test cases and generate report in soapUI
• Implemented Data Driven framework using SOAP UI Pro, assertion method & Excel to validate the service against different data set.
• Created web service request chain tests for orchestrated and complex choreographed SOA validation and UAT for quality measured approach for web service integration in enterprise. Tested mobile customized website using Chrome User Agent, Emulator (Android Virtual Device for android and xCode for iOS)
• Execute test data and regression tests scripts after a release to ensure system is functioning properly and no new issues have arisen and provided daily status updates to the respective track leads.

Environment: UFT, VBScript, Excel Macro, SQL Server 2012, Soap UI, XML, Linux, Web Services, Quality Central/ALM

Confidential, New York, NY

QA Analyst

 Responsibilities:

• Developed test plan, wrote test cases and executed test cases from stories for the application under test
• Worked on agile software development environment where performed testing in each sprint
• Expertise in analyzing Business requirement specification and System Requirements specification
• Involved in Functionality Testing, Smoke Testing, Regression Testing, System Testing, Black Box Testing, Integration Testing, User Acceptance Testing (UAT), Ad-Hoc Testing End-to-End, Black box and database testing.
• Assisted Users and Business Analysts in completing User Acceptance Test (UAT). Worked on different team like Pricing, Auditing, Fraud, Exceptions monitoring.
• Worked on agile software development environment where performed testing in each sprint.
• Developed test plan, test cases, executed test cases, logged defects and provided testing signoff
• Worked closely with product and project managers on the implementation of new projects
• Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts, presentations and review
• In addition to Version One was also used in our Agile Shop Test Management, user story integration, development and testing.
• Developed & executed test cases using ALM Quality Center.
• Logged and managed defect using ALM Quality Center.
• Product Management and Product support thoroughly Cross browser tested projects to support IE7+, FireFox, Safari, Opera and Chrome.
• Tested mobile customized website using Chrome User Agent, Emulator (Android Virtual Device for android and xCode for iOS) and in Real Device (iPhone, Android Phone, Windows phone different version.
• Developed and enhanced VBScript external functions and integrated with UFT automation regression framework for continuous integration testing.
• Developed data driven & Keyword Driven testing using UFT and integrated descriptive programming in VB script for dynamic object recognition.
• Tested Asynchronous Programming to Update the Chart on home page for dynamic ad changes on web site as well as data validation using UFT.
• Execute SQL commands to verify the database updates
• Experience in SQL queries like SELECT, DELETE, UPDATE, INSERT
• Expertise in API testing using SOUP UI Pro. Extensively used SOAP UI to test Web Service/Rest API.
• Tested customer information API using SOAP UI Pro as a part of API testing
• Verified different web service using SOAP UI as a part of API testing
• Developed test suite, test cases, execute test cases and generate report in soapUI
• Performed xml data validation using assertion method in soapUI
• Executed Load Test, Stress Test and Endurance Test by uploading the VuGen Scripts into Load Runner Controller
• Created web service request chain tests for orchestrated and complex choreographed SOA validation and UAT for quality measured approach for web service integration in enterprise.

Environment: UFT, SQL Server 2008, Soap UI, XML, Linux, Web Services, Quality Central/ALM, JIRA

Confidential | McLean, VA

QA Analyst

Responsibilities:

• Involved in developing Test Plan, Test Cases and Test Scripts
• Extensively use Quality Center to prepare test cases from business requirements
• Experienced in different type of testing technique like Smoke, GUI, Functional, Regression, System, UAT, black box, end-to-end, and system testing
• Ensured all testing standards are being met and served as an escalation point for issues involving testing
• Ensured traceability of test cases back to project requirements and participated in walkthrough of test cases
• Provided Risk-Based evaluations of overall QA deployment and provide ad hoc testing as needed to ensure product quality and compliance
• Tested different SAP modules using Function Module Test Sequence
• Experienced in designing, developing, and testing SAP functions
• Tested SAP Components using BPT in Quality Center
• Provided technical guidance, when needed to other members of Quality Assurance, Software Engineering,
• Good experience in Agile Methodology
• Involved in defect tracking and reporting using Quality Center (ALM)
• Analyzed defects or test results and deducted the chain of events leading to a failure.
• Facilitated defect management meeting with project management and development team
• Prepared documentation for assigned projects and followed software release procedures, requirements analysis using Quality Center(ALM) for importing specifications and documents. Worked on different team like Pricing, Auditing, Fraud.
• Developed automated scripts for Regression testing using UFT, debug and enhance the scripts, run scripts, wrote user-defined functions (using VB scripts) etc.
• Hands on Experience in developing both Keyword Driven Framework and Data Driven Framework using VBScript, Descriptive Programming & UFT.
• Performed Database Validation to check the updated data in the database using SQL quires.
• Performed back-end testing to ensure data consistency on front-end by writing and executing enterprise level complex SQL using TOAD
• Performed web service/restful service validation using soapUI pro. Used assertion in soapUI to validate response xml
• Guided team to build industry best practices into QA Test processes and evaluated quality risk for product releases, changes, and fixes
• Prepared and delivered reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization
• Conducted walkthroughs and inspection meetings with the stakeholders and other management teams in analyzing the feasibility of implementing the User Requirement Documentation.
• Developed structured test cases and test scripts to be executed manually by testers or automatically by test automation tools

Environment: Quality Central/ALM, JIRA, QTP/UFT, SQL Server 2008, Soap UI, XML, Linux, Web Services

Confidential | Cleveland, OH

QA Analyst

Responsibilities:

• Involved in Smoke, Integration, Regression, System, End-to-End, Black box and database testing.
• Analyzed business requirements, functional requirements, use cases and provided feedback for clear understanding of each requirement. Worked on different kind Assessment ID's like Pricing, Collections, Fraud, Exceptions monitoring, Suspicious activities and Auditing .
• Developed test plan, test cases, executed test cases, logged defects and provided testing signoff
• Worked closely with product and project managers on the implementation of new projects
• Worked with automation tools to enhance the Regression Test.
• Worked with all Agile Development and SCRUM process throughout the entire project.
• Execute functional test scripts and logged defects based on failed test cases in QC
• Reported and managed software defects using Quality Center and interacted with the developers to resolve technical issues
• Experienced in automating regression suite using QTP, descriptive programming & VBScript.
• Design & developed Data Driven & Keyword Driven Framework using QTP & VBScript to validate test case against different data set
• Execute SQL queries to perform back-end testing for data validation testing
• Developed SQL Script in TOAD and executed script for test data creation and regression and integration testing
• Perform web service/restful service testing using soapUI Pro
• Develop test suites, test cases and execute test suite from soapUI tool
• Extensive experience in agile methodologies from Sprint Analysis meeting to Sprint Retrospective.
• Prepare test plan, traceability matrix and planning test schedule
• Perform Functional testing, User Acceptance Testing and System Testing
• Involved testing the enhanced functionality of an application by executing regression test
• Actively involved in QA reviews, walk through and audits during various software development life cycle phase
• Experience in documentation and writing test cases using Hp Quality Center, MS-Word and MS-Excl.
• Strong understanding of Object Oriented Analysis and Design using UML, MS-Project and MS-Visio.
• Excellent communication, problem solving skills, coordination, documentation, project planning and interpersonal skills.

Environment: Quality Central/ALM, JIRA, QTP, SQL Server 2008, Soap UI, XML, Linux, Web Services