SUMMARY 

• Extensive experience working with all aspects of in - house and Vendor developed systems.
• Expertise in full project life cycle development from product design specifications to integration and implementation support.
• Deep understanding of technology with focus on delivering on business solutions.
• Experience with 7 Epic Go-lives working with Epic Rx, Prelude, Cadence, Resolute HB.
• QA Test Lead for Healthcare IT projects for Epic, Cerner Power Chart/Orders and GE Centricity Enterprise 

TECHNICAL SKILLS

Healthcare Systems: Centricity Enterprise, EpicPM (Willow credentialed, Prelude, Cadence, and Resolute HB hands on experience) HL7 expertise mapping Pharmacy Inbound/Outbound and Orders messages and Pyxis-Interface Project Management, Cerner Power chart and power orders.Executed the following testing events Unit testing, System testing, Integration testing, User Acceptance testing, and Mapped Record testing

PROFESSIONAL EXPERIENCE

Test Coordinator

• Management of all the testing events for the Ambulatory and Acute Care go-live at WHHS
• Created a comprehensive test plan covering all of the testing events planned for 4 Ambulatory and 1 Inpatient Epic go-live event
• Resource allocation planning based on workload metrics
• Participated in the testing timeline determination based on the testing deliverables
• Creation of testing process documents for all teams to follow
• Creation and delivery of testing kick off meetings for Mapped Record Testing, Application Testing, and Integration testing, and User Acceptance testing
• Created and managed the daily defect briefings during the following testing events, MRT, Ambulatory Integration testing, Application testing, AcuteCare System testing, AcuteCare Integration testing, and the Laboratory Validation test cycle
• Organized workgroups to drive Integrated test script creation and execution
• Collected metrics and reported them out to the project sponsors
• Managed application analyst teams of 25 individuals during the testing events
• Assisted the laboratory team in their validation efforts interfacing with Epic EMR

Cadence Application Tester

• Worked on a testing team for NYU Langone Medical Center for their Acute Care Go-Live testing
• Review Cadence workflows to accurately script test scenarios
• Executed Cadence test scripts per daily schedule
• Used Quality Center to manage test script execution and document defects
• Worked across teams to determine defect root cause and identify a viable fix for issues found during testing
• Reported out status of test scripts assigned to meet the assigned testing timeline
• Evaluated test scenarios based on documented steps and recorded all defects found
• Ownership of all defects found

Epic Interface Testing Project Manager

• Managed Interface test Cycles for two Epic Software go-live deployments
• Created Interface test process based on best practice principles
• Created a metrics reporting spreadsheet based on percent calculations of daily test averages
• Ran presentations and kick off meetings to introduce stakeholders and software testers to the testing process
• Identified low level task necessary to begin and complete the Interface test cycle
• Created test plans and test summary report.
• Evaluated and reported test results based on deliverables

Project Manager

• Analyzed workflow requirements to create a test matrix to validate the barcode medication administration build
• Recruited to manage the implementation of an enterprise-wide Healthcare IT software system to develop an electronic medical administration record across the entire organization and its member facilities
• Scheduled meetings to bring stake holders and content owners together to develop the requirements necessary to design system specific workflows
• Developed and tracked project status in MS Project 2010.
• Supported Go-Live of Epic Willow implementation and Barcode Medication management
• Validated workflows with unit and functional test scripts from Epic.
• Managed the Barcode Medication Administration project at Fairview Medical Center.
• Communicated Willow project status milestones, achievements, roadblocks and solution strategies to Fairview Epic Innovations leadership team
• Managed a team of 27 Willow build resources and built a development timeline that kept us on track and within budget for go live implementation.
• Attended meetings with Stakeholders to gather design requirements, suggest build capabilities, and present build task milestones and timelines.
• Production Support of on-going incidents identified post go-live.
• Created a project plan for Epic Willow Implementation at clinic facilities within Fairview Medical Center.
• Managed the following task for the as a Willow PM: Pyxis - Epic Interface Integration, Willow Order Set build, ERX, In basket, Security, and Barcode build teams and Implementation, and Reports (Clarity and 340b).

Systems Analyst

• Ran through all ADT and HB unit test scripts to validate system stability and workflow compliance.
• Recognized and documented system variances as enhancements, defects, or new requirements based on pre-existing workflows.
• Edited unit and integration test scripts to accurately reflect Epic workflow based on knowledge of Epic applications and QA test principles.
• Built Patient accounts in Epic Prelude and Cadence to support the test environment prior to Integration testing.
• Identified and documented discrepancies found during test cycles.
• Provided guidance on workflow documentation and test script evaluation and re-structure based on experience with Epic implementations.
• Mapped development requirements to unit test scripts to provide a coverage analysis.
• Participation in defect scrums and ownership of defects to drive them to resolution.

QA Test Lead/Project Manager

• Analyzed software requirements to create a test matrix which mapped requirements to test scripts to prove test coverage based on design specifications
• Provided subject matter information from a usability perspective to the design team during the workflow design phase which accelerated overall development and reduced workflow redundancy
• Created the test strategy report, test plan document, test summary report, and defect report for unit and functional software test cycles
• Developed Visio workflow diagrams to map out the current processes in place and to create the future workflow process direction to review with the design team for signoff
• Manually scripted over 300 test cases to cover system validation for the Healthcare integration test cycle
• Created and Visio workflow diagrams detailing the pharmacy front-counter and web-IVR prescription fill process where were presented to the business owners for signoff
• Lead test scripting work-out sessions to engage the subject matter experts in the test script creation process to develop test scripts needed for validation and user acceptance testing
• Documented test artifacts and metrics that required a report out tothe Executive team
• Created a share point repository to store test artifacts
• Participated and contributed in design meetings to drive software product development in a process-oriented direction
• Scheduled and lead daily scrum meetings to report out on test metrics with engineering and design team members
• Ran the following test cycles: Unit, Functional, Integration, Regression, and load and acceptance testing.
• Supported Go-Live cycle for Enterprise wide system roll-out through phone support and Vantive problem ticket tracking and resolution
• Tested Epic Prelude and ADT/HL7 messaging over the interface engine, pharmacy systems applications focusing on end-to-end workflows
• System languages and web-development consisted of Cobol, XML, Java, and IDEAL Transaction language
• Created a defect tracking spreadsheet to trace defect root cause analysis and drive to No-Go and critical defect resolution
• Mapped defect aging based on defect status and identification date.
• Tested Point of Sale Hospital Pharmacy system based off requirements which were then mapped to developed test scripts

Software Designer, Lead

• PM lead for the GE Client partnership project.
• Analyzed software requirements to determine feasibility of design within GE software development processes
• Created and ran Unit test developed to verify technical design code.
• Validated configuration management install instructions and SQL compilation details for building in-house pathways.
• Consulted with software engineers and other engineering staff to evaluate the technical scope necessary to implement specified requirements
• Provided and managed design documentation for HL7 Immunization development
• Gathered business requirements through various channels, including internal domain experts, client business experts, and consultants.
• Keeping current on related healthcare and healthcare information technology trends, using research tools such as industry newsletters, professional colleagues, and the internet.
• Developed Mini Requirements to address failure requests or enhancement specifications
• Resolved Production Issues reported by Clients and Implementation Consultants during phase 1 implementation.
• Added input in the Software Requirement analysis and design with product strategy team and development engineering department
• Developed use-cases specific to requirement analysis and design
• Redesigned some aspects of the graphical user interface design and layout for RXpad dispensing

Test, Lead

• Allocated testing resources to meet project deadlines
• Created Test Plans and Test Summary Reports documentation for Enterprise level development
• Maintaining Requirements traceability
• Managed a staff of 10 SET for a client in-house usability joint testing event.
• Understanding SQL and Enscribe database tables to effectively use SQL queries to problem solve.
• Creating and executing Test Cases
• Use of MQC, Vantive, and Bugzilla test repositories
• Interface with Client partners regarding use case delivery and interpretation
• Implementing QA measures to document Requirements, map them against their associated test cases, and report against identified defects for traceability.
• Knowledge of the Software Development Lifecycle
• Root Cause Analysis
• Provided design feedback for functional and technical specification reviews.
• Decomposed client use cases into functional workflows to validate against application requirements

Pharmacy Instructor

• Held full responsibility for all aspects of instruction and classroom management activities for the pharmacy technician-training program for 8 months.
• Taught comprehensive Pharmacy Federal and Local Law, Pharmaceutical Math and Chemistry, Pharmacology, Pharmacy Lab and compounding, and Anatomy and Physiology.
• Formulated, administered, and graded lesson-specific exams
• Administered and graded WA State required examinations for state certification.
• Promoted higher level thinking skills through development of reinforcement-based learning techniques through the use of role-play and repetitive memory exercise games.
• Encouraged critical thinking and problem resolution skills through the use of mock real-world exercises and challenging debates.
• Planned and coordinated the 2004 Bryman College Graduation Ceremony.
• Created and presented classroom lectures and notes using MS PowerPoint 2000 and audio-visual equipment.
• Instructed PC Basic’s course covering beginner’s MS Office Suite product instruction: MS Word, PowerPoint, and Excel 2002.

System Administrator

• Network Services supported included the following: TCP/IP (Ipv4, Ipv6), Active Directory, Group Policy, DNS, WINS, DHCP, FTP,
• Applications installed and supported: Windows Server (2003, 2000, NT 4.0), Exchange (2003, 5.5 Project Server 2003, Microsoft Virtual Server 2005, Symantec Ghost Solution Suite, Visual Studio (2005, 2003, Net,6), Windows 2000 Professional, Windows XP, MS Office 2003
• Assisted network technical resource configuring Active Directory and group policy for organization.
• Planned and implemented T1 solution to improve productivity and reduce cost
• Maximized network efficiency and user utilization of the network and network security
• Provided technical support to Pima Medical Institute staff and student body concerning Window OS and user account logons for Instructor terminals and student computer lab.
• Provided advanced trouble shooting and technical support to school staff
• Conducted and logged a complete physical inventory of all IT equipment

 QA Business Systems Analyst

• Consulted on the development of Patient Management hardware and software for a medical-based development company.
• Assigned to professional services team with core responsibilities of system implementation, training documentation development, and user training.
• Performed functionality and usability test on NextRx System and supplementary automated equipment: conducted performance, integration, regression, and unit and system testing.
• Subject matter expert software development team in requirements definitions for pharmacy automation standards.
• Initiated usability studies with medical personnel focus groups through survey and questionnaire.
• Analyzed human-computer interaction studies to determine requirements documentation and system functionality standards.
• Developed user-friendly system design based on transaction speed, subjective satisfaction objectives, error detection and resolution, repetitive keystroke and application-usage frequency.
• Conducted user interviews to obtain feedback on system implementation and usage.
• Designed, developed, and delivered user training manual for NextRx Drug Dispensing System.
• Familiarized with Excel, MS Word, MS Project, PowerPoint, MS Outlook, and MS Access.