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Sr. Quality Analyst Resume

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Bothell, WA

SUMMARY:

  • Possess9+ years of experience in Quality Assurance, with solid expertise in testing software applications on Microsoft Windows,Linux, Unix, iOs, Android mobile & Big data(Hadoop)platforms with Functional testing, Backend(Database), Data warehouse &ETL(AbInitio, Informatica) testing, Mobile testing usingDevice Anywhere(DA) and Automation tools - QTP(Quick Test Professional),HP Performance Center(HP PCMS), Neotys Neoload, HP Quality Center, HP Quality Center Admin, Test Directorfor Client Server,Web based&Mobile basedapplications
  • Thorough hands on expertise in Analyzing Business Requirements(Functional, Non-Functional and System), Business rules, Use cases, Test Strategy preparation, Test Planpreparation, Test Scenarios, Test case design, Test case execution and Defect verification andgenerating metrics through Quality Center forreporting.
  • Expertise in GUI Testing, Functional Testing, Integration Testing, System Testing(SIT), Regression Testing, Performance Testing, Backend (Databases like Oracle 12c, 11g, Teradata, DB2, Hadoop File system ) Testing using SQL developer, TOAD, Web Testing and User Acceptance Testing.
  • Worked throughdifferent phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
  • Diverse industry experience includes hands on experience in Telecom, Banking Financial Securities and Insurance (BFSI), Media & Communications and Retail.
  • Proficiency in providing Metrics to management, Defect management including Defect tracking, prioritizing and reporting using Application Lifecycle Management(ALM), Quality Center, JIRA,Rational Clear Quest, Test Director, and manually using excellent detailed formats in Microsoft Excel
  • HP Certified specialist in Quality Center(QC) and Oracle Certified in Database Administrator.
  • Expertise in all phases of Performance/Load/Stress testing including Performance test requirements gathering, Create virtual user scripts in VuGen and also using NeoLoad, enhance the scripts with custom code, design Load Test scenario and run scenarios in Load runner Controller and Load Generators.
  • Instrumental in performing Proof of Concepts with the client on automation of client applications using Quick Test Professional (QTP)
  • Strong experience in Big data and Hadoop file system and backend testing using query languages PLSQL/SQL
  • Excellent skills in leading and mentoring teams(onshore-offshore), communication, inter-personal, estimation, scheduling, monitoring & status reporting, client interfacing, interacting with business/technology groups and analyzing requirements, quality, deployment, Testing and Post production support.

TECHNICAL SKILLS:

Databases/Big Data : Hadoop CDH 5.1.1, HDFS, Hive,Hbase, Oracle12c, 11g,10g,9i,Teradata, DB2

Automation: HP QTP(Quick Test Professional),HP Load Runner and HP Performance Center 9.52(HP PCMS), Neotys NeoLoad

Performance Monitoring: HP Load Runner Analysis, HP Virtual User Generator

Test Management and Defect Tracking: HP Quality Center, Application Lifecycle Management(ALM), Test Director, Bugzilla, JIRA, IBM Rational Clear Quest

Content Management Systems: Documentum, Alfresco, XMetaL Author Enterprise V6.0

Programming Languages: SQL, PL/SQL, Unix Shell Scripting, C, VB Scripting, Java,ETL tools Informatica& Ab Initio, Reporting tools Cognos 8.4 & Tableau 8.0, SAP Business Objects XI

Software Engineering Methodologies/Tools: Agile, V-Model, Waterfall,PuTTY, TOAD, SQL Navigator, Pl/Sqldeveloper, WinSP3(FTP), Remedy, JRockit Mission Control, dynaTrace AJAX Edition, MS-Office (Word, Excel,PowerPoint Visio, Publisher), Hue, Squirrel, SOAP UI

Application Domain: Telecom, Banking Finance Securities and Insurance, Retail, Media & Communications

PROFESSIONAL EXPERIENCE:

Confidential

Bothell, WA

Sr. Quality Analyst

Universe 2.0 - SCMS uprising commissions

Responsibilities:

  • Review functional specification document&technical design document to ensure full understanding of technical deliverables and provide feedback.
  • Proficient in writing test strategy/plan.
  • Proficient with HP Quality Center (ALM) for creating test cases, tracking defects, and reporting.
  • Conduct and facilitate test plan/case reviews with required stakeholders.
  • Testing Data Warehouse applications developed in ETL/BI tools and Hadoop, Oracle on Unix servers.
  • Strong in ETL testing background & SQL
  • Good at test data management in complex IT environments, solutions for traditional & Agile methodologies.
  • Timely escalation of Issues affecting testing & project timelines.
  • Facilitate and participate in daily client meetings.
  • Mentor fellow testers and offshore team for work balance.
  • Knowledge/Use of Test Data Generation & Automation Tools.
  • Ensure QA Control & Compliance processes are followed.

Environment: Big data Hadoop, HDFS, Hive, Hbase, Hue, Squirrel, Windows 7, UNIX, Oracle 12c, Oracle SQL, PL/SQL, Informatica, SAP Business Objects, Tidal, HP ALM (Application Lifecycle Management), SOAP UI, XML, XSD, WSDL, Toad, Putty and Microsoft Office 365.

Confidential

Houston, TX

Quality Assurance Analyst

Responsibilities:

  • Review Business/Functional specifications & design document to ensure full understanding of technical deliverables and provide feedback.
  • Identify & document test requirements from specifications & design documents, map test case requirements and design test coverage plan in test strategy document.
  • Develop, document and maintain functional, technical & business test cases in HP Quality Center(ALM).
  • Conduct and facilitate test plan/case reviews with required stakeholders.
  • Testing Data Warehouse applications developed in ETL & BO tools and Hadoop, Oracle on Unix/Linux servers.
  • Execute and evaluate manual and automated test cases and report test results.
  • Analyze test results, identify discrepancies and clearly document and report defects.
  • Timely escalation of Issues affecting testing & project timelines.
  • Participate in project related meetings.
  • Ensure Issue tracking process is followed & enforced.
  • Ensure QA Control & Compliance processes are followed and enforced.

Environment: Big data Hadoop, HDFS, Hive, Avro, Windows 7, Unix, Oracle 11g, ETL tool Informatica, Reporting tools SAP Business Objects, Tableau 8.0, HP ALM(Application Lifecycle Management) & Administration, Unix shell scripts, Toad, Putty and Microsoft Office.

Confidential

Boston, MA

QA Test Lead

Putnam TCOE- Flex for 401(K)

Responsibilities:

  • Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools including HP Quality Center Administration
  • Worked with the Business stake holders, Project Manager and other technical leaders to establish deadlines and agree on a Quality Assurance plan for the releases implementation.
  • Ensured that QA process is documented and communicated and adequate to ensure agreed quality levels for the application.
  • Ensured traceability of test cases to requirements, worked with the project Business Analyst to ensure all requirements are tested.
  • Worked with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed.
  • Performed thorough ETL testing of data flow from upstream record keeping systems till downstream email systems.
  • Performed thorough data validation for the feed received from external sources using Informatica
  • Batch jobs are thoroughly validated in development environment which loads the source data into target systems using workflow manager
  • Developed performance scripts from the scratch for the client web applications developed in Java framework and ensured that performance testing standards/resultsare communicated and documented after thorough analysis of results for CPU utilizations, response time, network latency, think time and for any bottle necks for memory leak issues.
  • Oversees determination of need, selection and implementation, and maintenance of QA tools.
  • Oversees, point of escalation for the QC (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).
  • QA issue prioritization and resolution facilitation.
  • Facilitates weekly Quality Assurance meetings and maintains agenda.
  • Reviewed testing results and defects to determine/assess impact to overall project plan and implementation schedule
  • Performed testing on I pad (versions 3,4), android tablets (galaxy 10.1, Nexus 7), IPhone (4,5), Nexus 4 for Putnam.com and related sites
  • Performed testing on Mobile App “Fund Visualizer” for comparison of funds in retail LOB.
  • Performed regression testing of 'Price Check &Save' mobile app on iOS devices.
  • Expertise in real time lab set-up apart from using the Device Anywhere cloud based mobile testing lab, with a set of mobile devices running on platforms iOS and Android, connected to a common server by enabling the TCP ports 80(HTTP), 443(SSL) and 1935(RTMP video streaming) on the firewall and establishing access to team for testing native app.
  • Provided formal sign-off on all testing deliverables.

Environment: Windows 7, Unix, Oracle 11g,ETL tool Informatica, Reporting tools Tableau, HP Quality Center (QC 10/ALM) & Administration, Performance testing using Neotys NeoLoad, Mobile Testing using Device Anywhere on iOS/Android cloud based platform devices.

Confidential

Richmond, VA

QA Test Lead

Responsibilities:

  • Analyze & Forecast/Estimate test requirements
  • Managing all the phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements
  • Performing Peer Reviews for Functional and System Test Cases
  • Performed the interface testing to make sure the interactions between the functional units .
  • ETL data validation using Abinitio
  • End-to-End data validation for ETL & BI systems
  • Strong in back-end data validation using sql queries in Oracle/DB2/Teradata
  • BI report validation using Cognos(Report Studio, Analysis Studio, Query Studieo)
  • Defect reporting and tracking them until they are closed to complete the bug life-cycle process
  • Ensure process compliance. Track and report metrics of the team to the PM and Client. Provide data to PM for PDMR generation
  • Process compliance: Organize audits and regular status check meetings.
  • Responsible for people management of 5 members’ team.
  • User Acceptance Testing(UAT) Support
  • Deployment (Certifying the build)
  • Facilitated bug review processes to identify deficiencies and improvements within the application

Environment: Agile Methodology/Scrum,UNIX, Teradata, DB-2, Abinitio,CognosHPQuality Center (QC 10), RationalClear Quest and Web Logic.

Confidential

2 Penn Plaza, New York, NY

QA Test Lead

Responsibilities:

  • Involved in designing and developing high-level test plans based on the functional specifications and user requirements
  • Prepared test cases/scripts and tested each module of the application
  • Responsible for identifyingtest cases for Automation
  • Review, modify, enhance, manual/automated test cases and Execute test cases
  • Preparing the Requirement Traceability Matrix(RTM)
  • Assign Tasks to all Test team members and track daily execution
  • System, Integration, Automation and Performance level testing
  • Created virtual user scripts using VuGen and developed the scripts based on the Load Test scenarios and ran scripts in Load runner Controller by reserving the timeslots per schedule, all the scripts developed posted in HP Performance Center and configured for 90%, 100% and 200% for endurance testing.
  • Prepared and conducted User Acceptance Tests of new and/or modified systems; managed defects detected in the UAT
  • Deployment (Certifying the build)
  • Facilitated bug review processes to identify deficiencies and improvements within the application
  • Worked with client to establish and maintain a consistent test methodology. Coordinated with development team/client to generate/get test data and leverage best practices like standardized templates and defined test methodologies
  • Performed Mirror Test before sending the files to drop into the Production
  • Prepared and analyzed comprehensive Metrics, daily/weekly status reports for testing activities using QC and resolved questions during the testing process

Environment: Java, Adobe Indesign, Content Management System(Alfresco), XMetal Author, Windows, UNIX, Oracle Database 10g, Quality Center, HP Performance Center advance version of Load Runner and QTP. Pl/Sql Developer, MS-Office, JRocket and dynaTrace.

Confidential

Dubuque, IA

QA Test Lead

Responsibilities:

  • Greatest Achievement in this project is highly improved the quality of deliverable to business.
  • Onsite-Offshore coordination, work assignment and delivering on time to business.
  • Involved with Business Analyst and users for requirements gathering
  • Ensured requirements in test coverage(traceability matrix)
  • Involved in developing and implementing efficient and effective test plans for new systems and enhancements which include understanding of QA methodology, processes and associated automated testing tools
  • Proactive in weekly status meetings, conferences and walkthrough to understand the business and testing requirements and to plan the testing process on a regular basis.
  • Developed application requirements based on inputs gathered from a variety of sources including analysis results and feedback from the business community
  • Reviewed Functional Requirement Specifications and helped team for creating test cases based on test scenarios drawn from functional requirements.
  • Performed all phases of end-to-end testing which includes Backend Testing, System Testing, integration testing and Regression Testing of the Application.
  • Performed backend testing using tools like SQL, TOAD to verify data integrity and consistency
  • Developed and executed Base line scripts for Functional and Regression tests of the application using QTP using data driven framework; analyzed the results and reported detailed and accurate defects in Quality Center.
  • Created and executed Data Driven Test to extend the testing coverage, inserted verification points in VB based automation scripts
  • Extensively used UNIX scripting to navigate/work through directory/file system in UNIXenvironment.
  • Analyzed the test results and recommended changes; converted changes into readable format for management and developers.
  • Interacted with project team to analyze business, function and technical requirements/designs. Escalated critical problems/issues during testing to Manager
  • Achieved ZERO defects in QA and UAT on our deliverable to business

Environment: Adobe Flex, Quality Center 9.2, HP QTP, VB Scripting, Windows XP, UNIX, Oracle 10g, SQL, TOAD and MS-Office.

Confidential

QA and Module Lead

Responsibilities:

  • Analysis of functional specifications and preparation of Test Cases.
  • Verified that the requirements were testable, designed the test approach and ensured clear definition of roles and responsibilities
  • Involved in the development of the Test plan - Approach, scope, resource assignments & schedules and Testing Strategy
  • Prepared the Effort estimation for the project.
  • Given the KT sessions on requirements and application to the team
  • Responsible for preparation of test scenarios and test scripts from use cases and requirement documents.
  • Developed Requirements Traceability Matrix to map the test cases with the Requirements.
  • Prepared the test execution plan and tracking the execution
  • Driven the Offshore-Onsite coordination and deliverables
  • Conducting dry run for the application.
  • Thorough Functional and Data validations testing using TOAD
  • Performed Integration Testing while integrating with Nike.net master application.
  • End-to-end System Testing of the entire GATE-CDM-Nike.net Order Capture.
  • Worked along with Client on critical issues
  • Preparation of Traceability Matrix, Test Execution, defect Management through Quality Center
  • Conduction Bug Triage meetings with Client and dev team.
  • Preparation of Metrics reports and projected to PM and client.

Environment: Agile/Scrum Methodology, .Net, HP Quality Center, Windows XP, UNIX,Oracle 10g, Toad, MS-Office

Confidential

QA and Senior Test Engineer

Responsibilities:

  • Responsible for preparation of test scenarios and test cases as per the requirements( Functional and non-functional)
  • Prepare the Master Test Plan Document covering Rules Testing, Performance and UAT
  • Define Templates and Check lists to ensure process adherence, analysis, prioritization and maintenance of standards
  • Reviewing Test Cases and preparation of Traceability Matrix.
  • Executed test cases through Test Lab module in Quality Center.
  • Performed out-of-the box testing.
  • Responsible for System Integration Testing (SIT) End to End and User Acceptance Testing (UAT)
  • Logging defects and following it up until closure with dev team and all the defect life cycle flow is maintained in Quality Center.
  • Prepare metrics report on test execution and bug status

Environment: Java, J2EE, HP Quality Center, Web Logic, Windows XP, UNIX,Oracle 10g, Toad and MS-Office.

Confidential

Technical Consultant

Responsibilities:

  • Have gained knowledge in functional areas of Finance &Manufacturing modules.
  • Full Fledge development and support on complete customization process of WIRE Payments.
  • Developed a new interface in shell script for identifying the Non-preferred Suppliers and sending the information as a .csv file to SMAPS server location.
  • Automation of the process (Legacy system to Requisition and Requisition to PO creation)
  • Prepared technical Documents and specifications based on the areas worked upon.
  • Involved in review of Technical specification and Code.
  • Performed Root Cause Analysis providing appropriate documents for incidents raised by users as a part of the Application Maintenance activities.
  • Month end close activities

Environment: Oracle 11i Applications (Oracle E-Business), Web Logic, Windows XP, Oracle Reports, Oracle Workflow, SQL, PL/SQL, Toad, PuTTY, UNIX, PVCS, MS-Officeand Remedy.

Confidential

Technical Consultant

Responsibilities:

  • Development of cycle count reports for various organizations.
  • Development of Alert which will notify users every two hours when ever a concurrent program is error out.
  • Bug fix for all forms for which path of library files is hard coded.
  • Enhancements for removing the hard coding of organization in all manufacturing related interfaces.
  • Form Personalization’s has been used for making below changes:
  • Reason field in Miscellaneous Transaction form specific to a operating unit
  • Copying the values from Operand to List Price columns in Price List Form. This has been achieved by calling the procedure from personalization.
  • Used Personalization for making label changes as per user requirements.
  • Development of Concurrent program (HOST type) for identifying whether the data files has been processed by legacy system which was sent by oracle.

Environment: Oracle Apps 11i (Oracle E-Business),Windows-XP, PVCS, SQL, PL/SQL, Oracle Reports, TOAD, Web Logic, Remedy, MS-Office

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