SUMMARY

• Experience as a Quality Assurance Analyst with a wide variety of projects and environments including Client - Server and Internet/Intranet Environments on Windows, Mac, iOS, SAP, Android and UNIX platforms.
• Ability to write automated scripts from scratch using Java and Selenium, Conversion of manual test cases to automated test scripts, Developing keyword-driven tests, data-driven tests and maintaining test scripts.
• Experienced with supporting Test Cycles, Compiling Test Status Reports, participating Defect Status meetings, Project Status meetings and interacting with Project Managers, Operations Teams and Engineers.
• Excellent knowledge of SDLC (Software Development Life Cycle) process as per Rational Unified Process (RUP), Waterfall and Agile.
• Experienced in planning and executing System Integration, Functional Testing, Regression Testing, Performance, Load and Stress Testing.
• Experience in manual and automated testing of web based, middle tier and client server applications
• Worked with software application development projects that follow the software development lifecycle (SDLC) methodologies and best practices
• Proficient in Unit, Functional, Integration, System, Regression, User Acceptance, System Deployment, GUI, Infrastructure and Smoke testing and SOA Web Services Testing.
• Proven experience completing deliverables such as use cases, data flow diagrams, data value maps, report specifications with minimal supervision
• Ability to communicate effectively and confidently with business partners, project team members and senior management
• Demonstrated use of project management skills in either an Agile methodology to drive projects from requirements to on-time, on-budget delivery
• Familiarity with data modeling, data integration, data quality, and data cleansing
• Proven track record of managing and meeting project deadlines and delivering high-quality services and project artefacts
• Ability to present information, analysis, ideas, and positions in a clear and convincing manner to both technical and nontechnical audiences
• Ability to build working relationship within and between teams in order to elicit requirements from various personalities across organizational and geographical boundaries
• Ability to multi-task, meet deadlines, and anticipates team needs along with ability to operate and promote an environment of teamwork
• Expertise STLC tools Quality Center, Test Director, JIRA, MKS Integrity, Quick Test Professional, and LoadRunner, Selenium Webdriver, Test NG.
• Experience in writing VB Script, JAVA, HTML and CSS
• Experience in Quality Assurance Standards, QA methods, and QA documentation
• Knowledge of Source and Change Control like Git, SVN, Perforce
• Experience with Agile development methodologies such as TDD, XP and Scrum
• Experience with build servers such as Jenkins
• Ability to accurately estimate task durations and schedules
• Able to work independently under minimum supervision as well as in a team environment
• Well-versed in the use of Microsoft Office Applications

TECHNICAL SKILLS

Testing/Test Management Tools: UFT / QTP, LoadRunner, Quality Center/ ALM, trac, JIRA, Selenium WebDriver, SOAP UI, Postman, Cucumber, rest Assured.

Languages/Web Technologies: Java, SQL, PL/SQL, XML, JavaScript, VB Script, HTML5, CSS3, Ruby, Gherkin, Twitter BootStrap.

Databases: Oracle, SQL Server, MS Access and DB2. Postgres, Cassandra, SOLR

Tools: MS Office, UML, Adobe CS6, MS Visio, MS Project, Microsoft FrontPage, Puppet.

Web Browsers & Servers: Microsoft Internet Explorer, Chrome, Mozilla FireFox, Opera, Apache Tomcat.

Operating Systems: MS Windows, Unix, Linux, iOS, OSX, BBOS, BB10, Android.

PROFESSIONAL EXPERIENCE

Product Test Lead/ BSA

Environment:Web, iOS, Android, SAP, SOAP UI, POSTMAN, HP ALM, Selenium, My-SQL, REST APIs, SAP-AM, Oracle OSB, GIS.

• Product Test Lead on a iOS & Android Mobile App project that connected PG&E field workers with managers. Enabling field workers to update asset management records in SAP-AM and allowing managers to schedule tasks and monitor daily progress.
• I was responsible for gathering and analysing requirements, creating test plans, test cases and leading the UI and API testing effort.
• I created detailed system documentation ensuring transparent communication between business and engineering teams.
• My responsibilities included conducting hands-on manual and automation testing for UI and REST APIs.
• Created and managed a Selenium test automation framework utilizing Java, Maven and TestNG to test the Web app, APIs and mobile UI.
• Lead bug triage meetings and assigned prioritized defect fixes according to severity.
• Lead end-end testing and UAT, system integration and production releases.
• Created detailed UAT test scripts and was also responsible for UAT sign offs to ensure timely production releases.
• Used HP UFT for SAP test automation, using descriptive programming and creating highly re-usable function libraries.
• Integrated HP UFT with ALM for running automated tests directly from ALM.
• I used HP ALM for requirement and test management and defect tracking.
• I Created a automated smoke, regression, and end-end test and checked test scripts into ALM for text execution at rollouts and releases.
• Created and managed object repository in UFT.
• Tested the integration between the mobile Application, Oracle OSB & SAP.
• Created data mapping diagrams between SAP and GIS was correct.
• I was the main point of contact for dependant engineering, UI/UX and business teams within the organization.
• I worked in a self-directed manner and created all necessary test documents templates including test cases, test plans, defect reports and bug severity and priority criteria.
• Demoed new features and enhancements in the product after each sprint to stakeholders.
• Created detailed user guides and user on-boarding documentation.

Senior Automation Engineer

Environment:Web, Java, Selenium WebDriver, TestNG, Perforce, SOAP UI, POSTMAN, Rally, My-SQL, REST APIs, Jenkins, SAP-SD, SAP-BI, Siebel, TIbco.

• Worked on a cloud platform for managing subscriptions, entitlement and offerings.
• I was responsible for analysing requirements, writing and executing test cases.
• My responsibilities included both manual and automated testing for UI and Rest APIs.
• I utilized Selenium webdriver for UI automation and added to existing baseline automation framework.
• I managed page objects and ensured that page objects are updated regularly to reflect UI changes.
• Conducted SAP-SD testing to ensure materials and orders were being processed.
• Tested Rest APIs using Soap UI and postman. I ensured that integration with legacy systems such as SAP, Siebel and tibco is seamless and bug free.
• Coordinated system changes with dependant teams and ensured all changes on the platform side are being communicated effectively.
• I created detailed defect reports along with snapshots of the UI and communicated issues to development team, effectively.
• I utilized Rally for sprint user story management and defect tracking. Created test plans and organized test cases for end-end testing and UAT.
• Attended daily SCRUM events such as: daily stand-up, backlog grooming, sprint planning and retrospective meetings.
• I assisted Business analysts in UAT and stake holder demos.
• I conducted knowledge transfer with external engineering and business teams
• I led the pre-release end-end testing, including setting up the pre-production test environment with test data.
• Being an important part of the team from the start, I gathered important system knowledge and gave demos to external teams and played my role as a subject matter expert.
• Led the automation effort for three different web applications. Provided detailed and customized reports to the decision makers and stake holders.
• I assisted in performance test scenarios and test scripts, worked infrastructure and development teams to ensure that performance testing is accurate and precise.

Senior QA Engineer

Environment:Web, Mobile(iOS, Android), .Net, UFT/QTP, Selenium WebDriver, SOAP UI, POSTMAN, ALM/Quality Center, JIRA. Bootstrap, AngularJS. SQL-Server, REST APIs, Jenkins

• Worked on multiple Agile Scrum projects including automotive shop management, CRM and Repair Estimation solutions.
• I was responsible for performing both manual and automated testing which included back-end and front end testing.
• Led the automation effort for three different web applications. Provided detailed and customized reports to the decision makers and stake holders.
• I utilized HP UFT/QTP & Selenium Webdriver for front-end automation and Postman for REST API validation.
• I Created a automated smoke, regression, and end-end test using UFT and checked test scripts into ALM for text execution at rollouts and releases. All test scripts were created from scratch in VBScript utilizing external function libraries and descriptive programming.
• My responsibilities included maintaining and extending the automation suite and keeping track of UI changes that impact test scripts.
• Created common function libraries that were consumed by various automated tests.
• I supported multiple projects as an automation engineer and ensured that all test scripts are up to date.
• Created clean-up scripts to ensure that system is in a testable state before regression suite execution.
• I was responsible for writing system requirements for a custom off the shelf solution using reverse engineering methodology.
• I was also responsible for the creation and execution of manual test cases for functional and regression testing.
• Created sprint test plans and associated test documentation.
• Created detailed and exhaustive tests by analyzing system requirements for UI and APIs
• Coordinated with multiple off-shore development teams. Ensured that that communication is concise and clear.
• Created detailed and clear bug reports with steps for reproduction and screen shots. Ensured all defects are resolved in a timely manner.
• Used Postman and SoapUI for REST API testing on multiple projects.
• Participated and contributed actively in UI to API mapping meetings and communicated concerns to the product owners and business analysts.
• Wrote and executed SQL queries to ensure data quality and validation.
• I used JIRA for issue tracking, defect management and time tracking.
• Responsible for post release test reporting and communication with product owners.
• I attended daily stand ups and SCRUM meeting regularly and reported status updates.
• I was also responsible for mentoring junior QA team members and trained them on HP UFT and ALM.
• Presented current automation scripts and future plans in end of sprint demos.
• Participated in peer reviews and test script debugging for fellow team members.

Quality Assurance Analyst

Environment:Web, SaaS, Mobile(iOS, Android), Java, R, RESTful, SOAP, Selenium WebDriver, SOAP UI, POSTMAN, JIRA, Cassandra, SOLR, Bootstrap, AngularJS, Jenkins.

• Worked on a multi - tiered Saas platform for real estate appraisal evaluation that was being developed for lenders and buying houses.
• I participated in all aspects of QA testing including functional, regression, load and system testing.
• I Gathered and analysed requirements for the platform and translated them into user scenarios and test cases.
• I defined system test scenarios, created system test plans, designed test cases and participated in the definition of manual and automated test scripts.
• I mined and manipulated data to create test data for system test cases.
• Created user stories, task flows and sub tasks for sprints using JIRA.
• Initiated documentation for test management, defect tracking and traceability.
• Created test plan and test strategy for each sprint, this covered planning of the testing required for the UI and the REST APIs
• Ensured that the QA environment was stable and that there are close to zero impediments.
• I was responsible for putting together a template for test cases, test plans, defect reports.
• Determined milestones for the development and testing of the platform.
• I was responsible for conducting end to end testing the platform and created automated tests using SOAP UI.
• Identified defects in multiple environments and all stages of the development life cycle. Ensured open defects were fixed in a timely manner.
• Participated in sprint grooming meetings and created acceptance criteria for each of the user stories.
• Conducted manual testing of the REST APIs and ensured that core was functioning according to spec.
• Used POSTMAN for smoke and sanity testing of REST APIs.
• Performed regression testing when existing code and functionality was impacted by any changes.
• Escalated issues, risks and concerns to the development team in the form of detailed defect reports.
• Ensured that that the defects were resolved and closed in a timely manner.
• I was responsible for creating scenarios and test scripts for system integration testing.
• I ensured that any hot fixes and defects indentified were fixed before UAT.
• Participated in the end of sprint demo, showcasing goals achieved in the sprint.
• Helped the automation team with choosing a tool and writing scripts in Selenium webdriver.
• Performed testing on the UI and ensured that it is consistent across browsers and operating systems.
• Created exit criteria for user stories.
• I was the main point of contact for developers, products owners and designers.
• Participated and sprint planning meetings and decided the scope and tasks for each sprint.
• Used MS Excel for creating a traceability matrix and ensured that it is updated regularly to reflect the current situation.

QA Analyst 

Environment:iOS, Android, Windows, Blackerry, BB10, BBOS, Java, JIRA, Jenkins, MKS-Integrity, Quality Center.

• Worked on BBM for Android and iOS, Google Talk, Yahoo Messenger and BBOS.
• Created detailed test coverage for the BBM, gTalk and Yahoo Messenger.
• Created Test Suites using MKS-Integrity, Test management tool.
• Helped other test team members in the mapping of applications for better test coverage.
• Attended daily SCRUM meetings and sprint kickoff meetings.
• Used JIRA for defect tracking and sprint management. Created user stories, fireflies and sub-tasks.
• Shared proposed test coverage for each sprint’s user stories with the development team and received feedback.
• Ensured that regression testing is performed if new code is impacting existing functionality.
• Performed testing on all BBOS code lines (BB5, BB6, BB7 etc) using several BlackBerry Mobile devices, both touch and non-touch.
• Performed cross-device testing on iOS, Android and Blackberry devices
• Ensured that the required changes/fixes are integrated with the build by logging into Jenkins.
• Performed ad-hoc and exploratory testing to ensure that only the highest quality product is shipped.
• Wrote detailed bug-reports including screenshots and event logs
• Used java loader utility in windows command line to capture screen shots and take event logs.
• Ensured that regression testing is performed if new code is impacting existing functionality.
• Participated in Internal Beta testing of gtalk and Yahoo Messenger. Received feedback and logged valid bugs found by beta users.
• Created traceability matrix in order to trace bugs back to the corresponding requirements.
• Ensured that all release gating bugs are brought to the dev team’s attention and resolved in a timely manner.
• Assigned fireflies (bugs) to the relevant developer and tracked progress of the bugs fixes in JIRA
• Executed test cases and reported all valid bugs in a timely and efficient manner.
• Created application flow diagrams to understand the full functionality of the apps.
• Collected user feedback from the Retail IM review site and communicated to technical leads.
• Developed and executed complex test scenarios for BBM application.
• Wrote test plans, test cases and detailed steps for testing on iOS and Android devices.
• Ensured cross device and cross platform compatibility.
• Created and maintained test documentation and defect logs for multiple devices.
• Ensured that tests are run on all devices and result from all devices is consistent.
• Performed smoke testing before introducing new builds in the test environment.
• Identified and communicated risks to management and business teams.
• Ensured that test scripts and scenarios maintain traceability back to requirements.
• Worked on a multi-disciplinary team and improved the cross functional communications
• I isolated defects and verified fixed through re-testing and regressions testing
• Participated in the Internal beta testing of BB10 operating system and communicated all findings and concerns to the development team.

Confidential, Chicago, IL 

Senior QA Analyst

Environment:Web, IaaS, VMware, Selenium WebDriver, Cucumber, Puppet, Ruby, JIRA, Jenkins, vFabric, Trac, TestLink, SOAP UI.

• Created virtual machine provisioning, installation and configuration requirements from scratch by looking puppet scripts.
• Performed Requirement analysis, timeline analysis, product qualification analysis on the vFabric platform for cloud computing.
• Developed requirements for provisioning of development labs for client’s development centers.
• Performed infrastructure testing on the Vmware vFabric platform that was being implemented at the client’s site.
• Ensured that virtual machines are provisioned, installed and configured correctly.
• Developed a test harness for managing the testing activity and tracking defects.
• Ensured that the vFabric platform was being configured according to client’s requirements.
• Created UML diagrams and work flow charts to communicate effectively with the team.
• Performed Quality Assurance testing on all of Vmware platforms to be implemented at the client’s site. Such as: Tc Server, Hyperic, Gemfire, Spring Frame Work and F5 BigIP.
• Performed scenario-based testing on the Vmware cloud platforms and ensured that the virtual machines are tested in isolation and in integration with one another to achieve platform qualification.
• Test scheduling, planning and development test strategies/test plans and the development of test cases.
• Wrote Cucumber scripts to automate UI level test cases and report bugs during test case execution.
• Wrote and test cases for the vFabric solution including.
• Ensured that the platform provides a smooth and bug free user experience.
• Created detailed spreadsheets and diagrams to provide the team with an overview of testing activity.
• Participated in the development of the team’s internal test management tool which was handed over to State Farm for internal use.
• Gathered requirements and worked on the UI for the test management tool.
• Created wireframes and HTML Mockup for the test management tool.
• Wrote manual test cases for testing the management tool.
• Collaborated with the developer in creating the UI for the test management app.
• Created an automated test suite using Selenium IDE for end to end testing of the test management app.
• Used Tortoise SVN source control for checking in test scripts.
• Utilized trac bug tracking tool for defect tracking.
• Attended daily scrum meetings to report status and communicate blockers and impediments.

Test Automation Engineer

Environment:Windows, Web, .Net, QTP, SOAP UI, Quality Center, SQL-Server, Jenkins. LoadRunner, Oracle DB.

• Attended the Business and Functional Requirement Document (BRD) Review Meetings conducted by BA team to better understand the application functionality and to gather Functional Requirement Document (FRD) to create the Test Plan and Test Scenarios.
• Developed Requirement Traceability Matrix and conducted Test Readiness Sessions with business analysts to ensure all requirements are mapped.
• Developed and executed SQL Queries to perform database testing.
• Worked on both Oracle database for creating, modifying, and deleting queries and also for creating PL/SQL procedures and functions for validating various test data for Functional testing.
• Performed Data-Integrity testing to validate the data retrieved at the client end by comparing it with the data retrieved through scripts.
• Developed automated Test scripts using QTP for functional and regression testing.
• Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).
• Performed Regression testing and Data driven testing using QTP.
• Converted manual tests to automated test scripts in Quick Test Pro and enhanced the scripts by adding user-defined functions to check the different functionality of the application.
• Created QTP automation frameworks using descriptive programming.
• Wrote, conducted, and executed the test plan and test cases for the projects assigned including defect reporting/management
• Utilized Quality Center for tracking requirements and communicated them to the team during the test process and translated the information to test procedures
• Conducted performance and stress testing, also reliability and recovery testing, by using LoadRunner to expose the application bottlenecks
• Created Vugen Scripts and used Correlation to parameterize dynamically changing parameters like Session ID’s in LoadRunner.
• Produced performance test results and analysis