SUMMARY:

• Highly Skilled and results oriented IT professional with substantial experience in Quality Assurance and Software Testing involving Manual as well as Automation Testing and Scrum agile process
• Strong understanding of project life cycle and SDLC methodologies including Waterfall, RUP, Agile
• Highly experienced in testing Web - Based/Mobile /CRM Desktop applications/Client server applications and leading the QA activities.
• Highly experienced in designing Test Plans and Test Cases based on Business Requirement Document (BRD) and System Requirement Specification (SRS)
• Experienced in conducting requirement analysis
• Served as an Agile Coach/Scrum Master - Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
• Experienced with SDLC including traditional Waterfall / Agile/Scrum methodologies and leading the QA activities.
• Extensive experience in configuring data mapping between different systems.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Strong Knowledge in SQL queries/Java scripting.
• Proficient in System Testing, Integration Testing, Regression and Automation Testing.
• Proficient in coordinating User Acceptance Testing (UAT), and creating Unit Test Plans (UTP) and Integrated Test Plans (ITP)
• Highly motivated, result oriented professional with a short learning curve and effective communication skills

TECHNICAL SKILLS:

Requirements Modeling Tool:  Rational Requisite Pro, iRise

Operating Systems:  Windows, UNIX

Database/Languages:  MySQL, MS Access, Oracle, MS SQL Server, JAVA, .NET, C++, VB Script, SQL, PL/SQL, HTML, Toad, Mongo DB, SAP BW, SAP CRM

SDLC Methodologies:  Rational Unified Process, Waterfall Methodology, Agile

Office Tools:  Microsoft Word, Excel, Visio

ERP:  SAP BW/BI, ECC 6.0, Maximo, Oracle Siebel 7.5/7.7/7.8/8.0/8.1 and Oracle as backend, DB2

Test /Tracking Management Tools:  HP QC 9 & 11, ALM, JIRA, QC, QTP, SBM, PVCS Tracker, TFS (Team Foundation Server), MTM(Microsoft Test Mgmt tool), Test Director, Bug Zilla, Selenium IDE, Selenium Web driver, Eclipse IDE, HP screen recorder, TestNG, Appium, Test Complete, Sharepoint,Test Director, Rational Clear quest, Meister Plan

Log Verification:  WINSCP, Putty Connection Manager

Web Services:  SOAP UI (SOAP/REST), XML Notepad++

Hardware:  Set Top boxes, Smart Cards, Static IP and WIFI/Managed routers, Android/Apple phones/Ipads

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead/Scrum Master 

Houston, TX

Responsibilities:

• Playing the role of Scrum Master -Conducting daily Scrum meetings, writing test plans and executing test specifications. Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals/objectives and deliverables
• Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing
• Expertly promoted continuous improvement and helped teams increase productivity and foster innovation.
• Effectively tracked team’s progress, including burn down, velocity and release forecasting
• Work with Project Managers to ramped up new teams and accelerated existing teams
• Adapted agile and lean to the needs of hardware based software development through the decoupling of dependencies and specialized scrum of scrums between platform dependent and platform independent scrum masters
• Lead role in testing activities, involved in creation of detailed test plans, test cases and test scenarios for different application modules according to functional requirements and business specifications using ALM/JIRA
• Testing system for SAP BW development, user access of SAP BW systems and SAP CRM
• Designing, implementing, and testing SAP functions in various systems
• Performing the tasks of defecting tracking, upgrading implementation support, and testing systems
• Reviewed and validated business requirements that may change due to development or technical decisions or because of scope changes or technical changes from vendor
• Analyzed business processes, analyzes complex business problems to solved with IT technologies

Confidential

Senior QA Analyst/Agile Coach

Bethpage, NY

• Managing QA activities actively involved in creation of detailed test plans, test cases and test scenarios for different application modules according to functional requirements and business specifications using ALM/JIRA and conducting case reviews
• Involved in Requirement review, Functional design review, Plan Owners meetings, High level design review / daily scrum meetings/defect review meetings with Project manager, developers, Business analysts, stakeholders and Product.
• Conducted test case reviews and presented the test cases/test scenarios to the team members for all iterations for the customized CRM applications
• Involved in System integration/ API testing using Soap UI. Extensively involved in CRM testing (Integrated desktop application) validating the customer data and associated transactions
• Involved in User Acceptance testing (UAT) and training UAT and providing the team with the test data as required.
• Participated in defining strategy for regression testing/ automation/ identify features for automation and involved in writing scripts using Java code for automation using Selenium Web driver/Java Eclipse IDE. Performed Data driven testing using Selenium WebDriver and TestNG functions which reads data from property and XML files.
• Involved in End to End testing for Set Top Box/Smart Card, Mobile (Android/IPhone) and Internet Modems/routers.
• Change in culture at team and program levels towards agile, lean, transparency and servant leadership. Major improvements in backlog refinement
• Coached 17 teams (scrum and kanban)
• Facilitated team and cross-team Retrospectives to build good working relationships among the 4 agile teams across various states.

Confidential

Lead QA Analyst/Scrum Master

Bethpage, NY

• Took a leading role in functional and integration testing  of web-based /client based/Mobile applications ( which includes end to end testing on CRM applications)
• Prepared and executed Test Cases manually per the BRD, Technical Specification, Functional Design and Use Case documents, identifying applications functionality, test requirements and coverage by using MTM/TFS/JIRA for the Integrated desktop application (CRM tool used for sales, billing and maintaining customer data)
• Expert using open source bug tracking tool JIRA, Bugzilla HP Quality center and TFS. 
• Involved in daily scrum/Kanban meetings/defect review meetings with Project manager, developers, Business analysts, stakeholders and Product and Cross train team members
• Managed user stories, sprints, and releases to facilitate agile methodology. 
• Tested web services providers using REST API.
• Involved in Set Top Box/Smart Card to validate live TV and test Modem /Internet via VMware. Performed the software firm upgrade for the modems as required
• Experience with LDAP, SQL, SOAP and different backend databases/applications on Linux/Unix based application servers
• Utilized Agile Scrum practices to help the team increase their velocity within the first year of Agile adoption

Confidential 

Senior QA Analyst

Bethpage, NY

• Create Test cases and handle defect tracking systems such as Team Tracker, ALM/Test Director
• Extensively tested web based /CRM applications (customized desktop application for orders, billing,Inventory and maintenance)
• Writing custom test management reports using SQL and used RDBMS to recombine the data items from different files. 
• Involved in automating test cases using QTP/VB Script.
• Provided weekly status report to project manager and team lead, worked closely with BA and development teams.

Confidential

QA Analyst

Pipersville, PA

• Involved in Functional, Regression, Compatibility, End-to-End and UAT testing
• Meeting with developers and Business analysts to make sure all the test scenarios are covered. Participated in Development walkthroughs and reviews
• Involved in data migration from Sage 50 to Sage 500 account application
• Provided back end testing for data validation using SQL on Oracle.