SUMMARY:

• Australian Qualification Framework certified Software Developer and QA Analyst with broad practical experience in STLC and SDLC in various methodologies including Agile, Waterfall, Hybrid and RAD. Proficient in leading both automated and manual software testing including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault - free audits. Serve as a value-adding member and leader of QA teams.
• 8+ years of experience as Tester, Engineer, Analyst, Senior and Lead Roles.
• Proficient in various Testing Types and Methodologies.
• Experienced in analyzing Requirement Documents and Critical Reading.
• Expertise in developing Test Plans, Cases and Processes.
• Expertise in Scripting, Documentation and Reporting.
• Proficient using ALM/Quality Center to Log and Track Defects/Bugs.
• Skilled in Manual, Automation and UAT.
• Vast Knowledge of working in HealthCare, Retail and Financial environments.

TECHNICAL SKILLS:

Testing Tools: ALM, Quality Center, QTP, UFT, SOAP UI, JIRA

Operating Systems: Windows, UNIX/Linux, Ms-Dos, Mainframe.

Databases: MS SQL Server, Oracle, DB2 and MS Access

Scripting Languages: HTML, Java Script, VBScript

Web Technologies: ASP, XML, HTML

Languages: SQL, PL/SQL, VB script, Java Script.

PROFESSIONAL EXPERIENCE:

Confidential, Coppell, TX

QA Analyst

Responsibilities:

• Demonstrated skills as a Lead/Senior QA Analyst, to lead both On-shore and Off-shore teams to manage multiple manual testing projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames.
• Worked on Patient Care Management System and successfully implemented Clinical Protocols. Which enables the management of timely clinical interventions, the collection of clinical facts, and the reporting of results in support of standard practices and sponsored clinical programs. Also helped business to stay compliant and provided end users guided workflow, which in turn saved time and money.
• Tested various aspects of a Whole Seller Switch using ALM.
• Successfully implemented Electronic Prescription System through single instance of various Pharmacy Platforms replacing manual and faxed prescriptions. This solution Improved patient safety and adherence, increased operational efficiency, expanded reach, saved end users time and effort.
• Determine, prepare, and maintained test strategy, test design, test cases, and traceability for application development and data solutions. Analyze Business, System requirements and Test Requirements Documents.
• Lead multiple major Releases and Hot Fixes.
• Lead team to write, revise, review, and verify quality standards and test procedures for deliverables to ensure application aligns to user request, business analyst requirements, and conformity to Quality Assurance initiatives and guidelines.
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Used SQL queries to perform the backend testing of the Oracle database.
• Coordinated in execution of automated testing using VB Scripting in HP UFT tool and establishing the automation framework.
• Developed and implemented IT Quality Assurance initiatives, building of quality standards and performance parameters.

Environment: HP ALM, Manual Testing, HP UFT, Oracle SQL Developer, Soap UI, File Zilla, Active Batch, XML/XSD, Windows, UNIX, ORACLE, MS Office Tools.

Confidential, New York, NY

QA Tester

• Analyzed Business, System requirements and Test Requirements Document (TRD).
• Wrote and executed manual test cases and managed defects using Defect module of HP Quality Center.
• Managed automated and manual test cases in HP Quality Center.
• Exported test cases from Excel to HP Quality Center using the MS Excel Add in.
• Coordinated in execution of automated testing using VB Scripting in HP UFT tool.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Executed manual and automated regression test cases after the bug fixes as per test scenarios.
• Analyzed the test results and reported defect as encountered via manual and automated scripts.
• Performed Positive and Negative Testing to ensure appropriate user authentication.
• Worked in Agile environment, in which User Stories with its tasks were assigned to me as per the iteration.
• Attended SCRUM every morning to get updates and provide updates to the team.
• Experience with POS software.
• Help team with any testing, research, and documentation as required.

Environment: HP ALM, Manual Testing, SQL, HTML, Windows XP, UNIX, ORACLE, MS Office, MS Management Studio.

Confidential, Washington, DC

QA Analyst

• Analyze the Product backlogs and Sprints using Agile Methodology 
• Attend daily standup meetings and report the status to SCRUM master. 
• Responsible for writing Test plans, Test scripts, Test cases and executing test cases 
• Wrote and implemented the Test Plan, various Test cases and Test Scripts in VBScript to test various functionalities using the automated tool QTP. 
• Uploading applications to handsets using Mac mini- configuration utility for Native. App can be accessed on Mobile, Mobile browser and web browser. 
• Wrote manual Test Cases using Quality Center according to functional documents and requirements. 
• Involved in performing Integration testing, System testing and Regression testing of the application. 
• Involved in Regression testing to ensure functionalities still exists and the system performs as per the current requirement without any problems due to any new code being deployed into the applications while resolving defects or any code changes that occurred as per change requests. 
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income,Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Executed SQL queries to verify the database for the relevant test cases. 
• Used VBScripts in QTP to access webpage script variables 
• Creation and revision software system requirements and workflow. 
• Manually tested the application executing test cases in the Quality center. 
• Enhanced and maintained QTP scripts, Configured Shared Object Repositories and developed Reusable Function Libraries using VBScript. 
• Wrote complex SQL queries to Oracle database for backend/frontend comparative analysis i.e., to check the correctness of the data stored in the database. 
• Involved in preparing Test scenarios and Test cases based on BRD (Business rules documentation) and Technical Specification. 
• Used Excel to write Manual Test Cases and Status Report. 
• Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan. 
• Involved in daily Scrum meetings. Also involved in Iteration/Sprint planning meeting to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority. 
• Used SQL commands to validate the database and test its integration with the front end. 

Environment: QTP, JIRA, SOAP UI, UNIX, XML, WSDL, Linux, TFS, MTM, HP Quality Center (QC), VB script, SQL Server, Windows, UNIX, Agile, Java

Confidential, Atlanta, GA

QA Tester

• Analyzed system requirements developed detailed Test Plan and test cases. 
• Selected, designed, and prioritized test scenarios and test cases that provided efficient coverage of requirements consistent with acceptable level of risk. 
• Manually tested modules for compliance with functional requirements. 
• Performed negative and positive testing manually. 
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using MS Excel. 
• Reported defects according to Defect Life Cycle. 
• FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Created and Maintained Test Matrix and Traceability Matrix. 
• Coordinated with the developers on Defects Status on a regular basis. 
• Worked closely with development team to resolve various issues. 
• Executed SQL Queries for data validation 
• Coordinated with Developers and system Engineers to fix application defects 
• Defect logging, tracking using Test Director 
• Involved in Defect Reporting Meetings on a daily basis 
• Manually tested the web application to ensure the flow of the application functionality 
• Tested applications and documented results and bugs including documentation of information useful in the debugging process. 
• Generated Test Traceability Matrix (TTM) to show the test case execution status. 
• Participated in release meetings. 

 Environment: MS SQL Server, HTML, MS Office, SQL C#, ASP.NET.

Confidential 

QA Analyst

• Analyzed the requirements and designed an implementation plan. Involved in test automation strategies, creating test scenarios, test plans and performed inspection of the test script.
• Participated in the QA meetings, Bug review meetings, Go/No-Go meetings & responsible for Updating & verification of the project checklist during the releases.
• Extensively performed manual testing, requirements verification testing, functional and user acceptance testing. Extensively worked on generating and testing of reports.
• Used IBM's web sphere admin tool, to create product promotions and validate those promotions on application website.
• Developed test plans, test cases and test scripts for the modules of the application using Quality Centre.
• Involved in creating test log & summary reports using Quality center/Rational Clear Quest and send them to developers.
• Held daily one-on-one meetings with team to discuss issues, goals, and to provide support as needed.

Environment: ALM, Manual Testing, UFT/QTP, Quality Center, HTML, XML, VB Script, SQL Server, Java Script, SOAP UI, MS Office, Windows, UNIX, Oracle.