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Qa Manager Resume

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TX

SUMMARY:

  • Experienced technology professional with an extensive background in performance engineering and test automation. I’ve spent the past 35 years in a number of roles within Software Development in the QA Sector, gaining experience defining, developing, implementing and execution of quality assurance practices and procedures.
  • In my most recent role as Confidential ’s QA Practice Manager, I worked to further define, enhance and standardize the quality assurance program to ensure compliance with approved processes within Agile Scrum and Kanban frameworks. Continued working closely with Quality Assurance, Operations, Product Owners and Engineering teams to improve upon QA test methodologies, Strategic Test Management, to include Strategic Test planning, Testing Best Practices & Functional/Performance Test Automation and Test Management solution rollout.
  • As SR BSA/ QA Lead for Confidential, I worked on Functional, System, Integration and Performance testing initiatives, performing end - to-end testing, Test planning and Test execution for multiple Big Data Clients.
  • Across my vast and diverse career, I’ve gained invaluable experience working with a variety of different teams and technologies. I have a strong desire to continue leading others and enhancing QA operations within whichever company I have the pleasure of being part of.

TECHNICAL SKILLS:

  • HP LoadRunner v12.02
  • HP Performance Center 12.02
  • HP Quality Center v8 thru v10
  • HP ALM v 10 thru v12.02
  • HP Quick Test Professional v 5.0 thru v11.0
  • HP Unified Functional Testing 11.5 thru v12.02
  • Compuware TestPartner 6.1
  • RSW Empirix E-Load
  • RSW- Empirix E-Tester
  • RadView WebLoad
  • Compuware QALoad
  • Manual Testing
  • Unit Testing
  • Beta Testing
  • Automation Testing
  • SQL Queries
  • Oracle 9.1- 11g
  • Web (HTTP/HTML),
  • Web (Click and Script)
  • Ajax (Click and Script)
  • Siebel Web
  • Web Services
  • Citrix XenServer 5.6
  • Capacity Management
  • Regression Testing
  • Integration Testing
  • Infrastructure Testing
  • User Acceptance Testing
  • Performance Testing
  • QA Best Practices
  • Agile Methodology
  • Waterfall Methodology
  • Mercury Automation

PROFESSIONAL EXPERIENCE:

Confidential, TX

QA Manager

Responsibilities:
  • Manage quality assurance program to ensure compliance with approved processes, QA policies & contract performance standards.
  • Communicate regularly with management, share audit information and coordinate corrective measures with Confidential Department heads.
  • Maintain performance measures and statistics.
  • Coordinate internal control and corporate quality assurance reviews.
  • Communicate QA status through daily and monthly reports, and enhance all Confidential programs through audits and routine communication.
  • Design QA automation strategy and guide QA team through implementation.
  • Implement QA best practices in the organization, help the QA team through author test case authoring and maintenance.
  • Collaborated with engineering teams to enable QA team to design test methodologies.
  • Collaborated with product development to design performance testing strategy and implementation.
  • Collaborated with Operations in defining cloud QA environment and test methodology.
  • Collaborated with Product management and engineering to align release schedules and QA tasks.
  • Defined internal processes to increase awareness of Quality concerns, test coverage and code coverage across all products.
  • Work closely with engineering teams to enable QA team to design test methodologies, Strategic Test Management, including Strategic Test planning & Testing Best Practices.

Environment: ASP.NET, HTML, MS SQL Server 2008/2010

Confidential, TX

QA Lead

Responsibilities:
  • Performed QA planning and execution, including creating test plans, cases and scripts.
  • Functional and systems integration testing/ steps on the new features.
  • Quality assurance tested within a data warehouse environment RDBMS - Oracle11g.
  • End-to-end manual functional testing.
  • Generated and managed test data.
  • Proposed and negotiated conceptual solutions.
  • Performed preliminary investigation for issue resolution document defects.
  • Provided input to best practices on test strategies and methods.
  • Performed data quality analysis such as Data Hygiene, CDI, etc.
  • Performed data aggregation, conversion, initialization, and load validation.
  • Worked with BI tools such as Business Objects, COGNOS, Micro Strategy, etc.
  • Worked with campaign management tools such as Unica.
  • Performed PL/SQL scripting, querying, and statements.
  • Tested CableVision developed software for functional and integration on new back end technologies.
  • Performed capacity planning and analysis.
  • Conducted performance testing of back end and front end Web Services.
  • Performed high end systems performance impact analysis.

Environment: ASP.NET, HTML, MS SQL Server 2008/2010

Confidential, TX

Sr. Performance Test Engineer/Performance Auditor

Responsibilities:
  • Developed best practices and performance testing standards for the ADT Developed: IFS Master Mind Business Billing application.
  • Developed all performance test scripts and load profiles based on technical documents and meetings with business and development.
  • Implemented new improved performance strategy and methods of quality performance process improvements for upcoming projects.
  • Responsible for project planning, project execution and closure.
  • Responsible for all Load testing activities and analysis of the IFS Master Mind Business processes and environments as Performance Test Lead.
  • Render Analysis and Resulting Reports for the Business and Company Executives.
  • Designed test sequences to test loads for highest performance and peak level usage Citrix Environment/Oracle 11g backend.
  • Implemented and designed the best practices for Performance Center 11.
  • Admin on HP Quality Center, Performance Center, HP ALM

Environment: ASP, Java Script, VB Script, Visual Inter Dev,HTML, Oracle 11g Server, Windows NT, IIS, Citrix Xenserver 5.6 Environment.

Confidential, TX

Sr. Software Quality Assurance Engineer

Responsibilities:
  • Conducted manual testing of data collection, account reconciliation, financial close management, financial reporting, XBRL, and financial control testing.
  • Led project planning, project execution and closure.
  • Headed final regression testing and analysis of the New AssureNET processes and environments.
  • Designed test sequences to test loads between manual and automated tests using Smartbear TestComplete automation test tool for regression and unit testing.
  • Tested all releases of the AssureNET GL suite, which is for general ledger reconciliation and certification, financial software for all faucets of the financial process.
  • Implemented and designed the best practices upcoming releases.
  • Lead Internal software testing teams for projects assigned.
  • Tested and supported distributed web applications.
  • Tested RDBMS and SQL backend changes and enhancements to the AssureNET suite
  • Developed and reviewed test requirements, test plans, test matrices, and test suites for various enhancements to upcoming web modules.
  • Extended and evaluated functional, regression, usability test suites.
  • Implemented and monitored test execution and results reporting at white-box and black-box levels for incremental builds, as well as release candidate builds.
  • Worked closely with development teams to help identify and isolate problem areas in various applications.

Environment: ASP.NET, HTML, MS SQL Server 2008/2010, Windows Web Financial Software Development

Confidential, TX

Sr. Performance Test Engineer/Performance Auditor

Responsibilities:
  • Developed best practices and set higher coding standards for new .NET developed super pages performance test scripts.
  • Implemented new improved Performance Strategy RUP Rational Unified Process.
  • Responsible for final load testing and analysis of the new super pages processes and environments.
  • Mentored the group in the usage of Loadrunner.
  • Designed test sequences to test loads between highest performance and peak level usage.
  • Implemented and designed the best practices for Performance Center.

Environment: ASP, Java Script, VB Script, Visual Inter Dev, HTML, MS SQL Server, Windows NT, IIS

Confidential, Dallas, TX

Sr. Performance Test Engineer/Performance Auditor/Clinical Applications Analyst

Responsibilities:
  • Led all performance test planning, test script creations, audited of all creations to be rolled out to all Act1 and Act2 testing activities at both Plano and Grapevine hospitals.
  • Developed best practices and set higher coding standards for new .NET developed super pages performance test scripts.
  • Installed and validated the automation software to be utilized for testing purposes.
  • Technical responsibilities included designing, planning, scripting, data setup, test execution and reporting.
  • Responsible for all integration testing & Performance initiatives.
  • Created all test plans, test cases and manual and automated scripts to create greater coverage for all initiatives assigned.
  • Audited all test results and generated all reports for development, stakeholders, QA and upper management.
  • Completed full plans moving forward for both regression testing and load testing initiatives and handed off to their senior engineers for running of the said tests.

Environment: ASP, Java Script, VB Script, Visual Inter Dev, HTML, MS SQL Server, Windows NT, IIS. Java, J2EE, C, C++, Rapid SQL, HTML Citrix, Citrix Farm Setup, Quick Test Professional 9.2, HP Quality Center 9.2 Enterprise Edition, HP Loadrunner v 9.2-9.5, Performance Center 9.5

Confidential, Dallas, TX

Performance Test Lead* QA Lead Software Quality Assurance Engineer

Responsibilities:
  • Responsible for the test performance runs and analysis during this period.
  • Responsible for creation of all test cases for new development of InterBOS back end systems for Blockbuster.
  • Audited results, generated all reports for development, stakeholders, QA and upper management.
  • Involved in analyzing the results and was part of performance diagnostics team.
  • Instrumental in identifying the performance bottlenecks and helped in tuning the application.
  • Utilized HP Quality Center 9.2 Enterprise Edition for all regression/performance initiatives also for defect handling, and requirements and to save off all performance results.

Environment: ASP, Java Script, VB Script, Visual Inter Dev, HTML, MS SQL Server, Windows NT, IIS, Quick Test Professional 9.2, HP Quality Center 9.2 Enterprise Edition, HP Loadrunner v 9.2

Confidential, TX

Software Quality Assurance Engineer/ Automation Evaluator/ Loadrunner Engineer

Responsibilities:
  • Technical responsibilities included designing, planning, scripting, data setup, test execution and reporting.
  • Tested all enhancements, break fixes, and new delivery to new partners for all platforms used by True.com and Confidential .com.
  • Conducted high level test planning and test case Generation for Several Projects.
  • Designed test sequences to test loads between highest performance and peak level usage.
  • Involved in analyzing the results and was part of performance diagnostics.
  • Performed manual testing in a .NET environment.
  • Performed Shakeout, Baseline and Duration tests.

Environment: Java, J2EE, .Net, C, C++, Web Services, HTTP/HTML, Click & Script, ASP, Java Script, VB Script, Visual Inter Dev, HTML, MS SQL Server, Windows NT, IIS, Loadrunner /8.1/8.0, Quality Center 9.2.

Confidential, TX

Sr. Performance Test Engineer

Responsibilities:
  • Performed performance stress/load testing on N-Tier and web based applications.
  • Responsible for designing of master test plans, test procedures and test cases and execution of test cases.
  • Performed functional testing using QTP.
  • Performed load testing using Loadrunner.
  • Generated VuGen scripts and testing scenarios.
  • Used Controller Scenario for performing load test and analysis module for yielding results.
  • Generated the VuGen scripts for Browser Based Health Care Applications.
  • Documented defects and used quality center for reporting defects.
  • Performed the benchmark test monthly for code rolls, ensuring excellent performance during code moves.

Environment: Java, J2EE, C, C++, MS Access. ASP, Java Script, VB Script, HTML, XML, MS SQL Server, Windows NT, .net 2.03a, IIS v6-7, LoadRunner 8.1/7.51,Quality Center 8.1, QTP 8.1

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