SUMMARY

• IT - Software QA Leader with 10+ years expertise in developing QA teams for Global Service Delivery Model (North America, India and Europe) being a “Servant Leader” for Agile Scrum/Kanban methodology.

TECHNICAL SKILLS:

Testing Tools: Selenium Web driver 2.53, Eclipse Mars 1.2, TestNG, HP QTP 10, Mercury Win Runner, Autosys Batch Scheduler, Team Track, SOAP UI Pro 2/3.x, Apache JMeter 2.13, PL SQL 4.1.

Oracle Tools: Oracle Applications (AR/AP/HRM), Oracle Communications MetaSolv Solution 6.2

Database: Oracle 9/10/11, SQL Server 2008, DB2 and MS Access.

Scripting Languages: HTML, VB Script, and Test Scripting Language.

Browsers: Internet Explorer 9/11, Mozilla Firefox 40, Google Chrome 40.

Process: QMS, Quality Gates, CMMI Level 3. Vital Business Functions, Root Cause Analysis, Defect Pattern Analysis. Quality Matrices like Pre and Post Production Defect Removal Efficiency, Test Case Effectiveness, Cost of Quality, Schedule Variance, Effort Variance.

Others Tools: Atlassian Jira 7.x, Atlassian confluence, HP ALM 11, MS Team Foundation Server 2010, and Microsoft SharePoint 3.0. MPP, SVN, Business Intelligence Informatica (ETL), MS Office.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

QA Lead, Release Manager

Responsibilities:

• Designing and implementing QA process for program via Agile Scrum Development Lifecycle.
• Development of test strategies, test plans, test case suites for manual and automation testing.
• Performing as a liaison between client area and technical organization. Cordinating planning sessions (with Business Leaders/Architects/Designers/Scrum Masters/Track Leads).
• QA effort estimations, release planning schedules with partner teams (BA/ DEV/ TEST/ UAT/ STAGE/ PROD).
• Post QA support (i.e. UAT/Production support), Cordinating UAT/Production Deployment Meetings and Release Plan. Reporting test execution summary and highlightig related issues/risks.
• Implementing Defect Managemnt process, Root Cause Analysis (RCA) and Defect Triage Analysis.
• Desiging and implementing Release Baseline Plan, Release Schedules (Monthly Release Iterations with 2 Sprints, (PBI deliverables)) and Status Reporting.
• Leading QA team, Coordinating daily Scrum standup meetings, practicing onshore/offshore team model. Mentoring module leads/test engineers on test strategy, test plan and test cases designing, test execution cycles, defect reporting and status reporting. Spearhead design/development/usage of automation testing frameworks.
• Key testing types under practice are System Testing, Integration Testing, End to End Testing, Database Testing (Migartion tests/ETLs for Oracle 11 DB), Regression Testing and Cross Browser Testing.
• Development of manual and automation Regression Testing Suites and their maintenance on release cycle basis (RoR). Cross browser testing suite (IE/Chrome/FF).
• Development of basic Selenium Automation Framework, Scripts and Integration with TestNG for Fucntional Regression Automation Testing.
• Development of basic Apache JMeter Automation Framework for Performance Testing. Designing framework implementation on test servers. Generating performance test reports.
• Migration testing strategy from Legacy systems (4 systems) into new system (NGMSS). ETL process and test data management for Migration pieces, Business inteligence (BI) driven load process for NGMSS program for Oracle Metasovle and Oracle data bases (using NoMagic models).
• Database testing using SQL queries.writing complex SQL queries like Sub Query, Inner Join, Left Join, Right Join, Self Join and Union SQL features. Combination of SQL Filtering options like Group By, Order By and Constraints like (Not Null/Unique/Primery key/Foreign key). Use of aggregate functions like (MAX/MIN/AVG) and Wild card search patterns. Test validations at data table levels invovling mapping types (one to one, one to many and many to many) and reporting data integrity issues. Entire modules like Customer Orders, Inventory Management and Billing Codes invovlve multiple data base testing scenarios like Order Confirmations and Billing Payment methode updates.
• Setting QA goals, producing WIKI dashboards on release quality and indicating production readiness. Developing status reports (QA Matrices/PHI (project health indicators). Approving QA artefacts (test plans/QA singoffs/release baseline packages).

Agile Srum Implementations:

• Sprint Planning, Sprint Demonstrations, Retrospective Sessions, Velocity and Burndown Analysis, Configuration Management (version control/baseline). Leading scrum meetings across project teams and manage sprint release cycles.
• Daily scrum stand up meetings with PO/Scrum Masters/SMEs for QA delivery, Business requirements prioritization with Product Owners, Guiding Scrum Masters for continuous integration with QA and process improvements (like Change Management (CMP), Risk Management (RMP) and QMS).

PROFESSIONAL EXPERIENCE

Confidential, Gurgaon, HR

Project Lead QA

• QA portfolio engagement for maiden commercial project, demand and supply analysis, test strategy and release schedules (DEV/TEST/UAT/STAGE/PROD).
• Setting QA goals, Collaborating with external stakeholders, Developing status reports (QA Matrices/Project health indicators). Portfolio goals review with Business Leaders/Managers/PMO.
• Guiding scrum masters for continuous integration with QA. Sprint planning, demonstrations, Retrospective Sessions, Velocity and Burn down Analysis.
• Created an organization of hybrid (Manual & Automation) leads and analysts. Onshore/Offshore coordination,
• Approving QA artifacts, testing signoffs, estimations, creating requisitions, talent acquisition, resource leveling, and team appraisals.
• Hands on testing and driving QA Team for Manual and Automation Testing solutions.
• Development of basic Selenium Automation Framework for Sanity and Regression Testing. Developing Selenium scripts and Integrating with TestNG. Strategizing Automation for Cross Browser Testing (Firefox/Chrome/IE).
• Creating and reporting project status to enterprise management and business owners (BA/DEV/UAT). Creating testing metrics like effort variance, schedule variance and cost of quality.
• Defect triage and root cause analysis. Risk based test planning and defect patter analysis. Implementation of quality gates in SDLC.
• Performed Smoke, Functional, Integration, Wave, Cross Browser, Regression and Cross Application Testing. Supported User Acceptance Testing, Database testing. Web services testing using Soap UI 3.0.8.
• Database testing using SQL queries.writing complex SQL queries like Sub Query, Inner Join, Left Join, Right Join, Self Join and Union SQL features. Combination of SQL Filtering options like Group By, Order By and Constraints like (Not Null/Unique/Primery key/Foreign key). Use of aggregate functions like (MAX/MIN/AVG) and Wild card search patterns. Test validations at data table levels invovling mapping types (one to one, one to many and many to many) and reporting data integrity issues. Entire module of Plan Benefits, Enrollments and Billing invovled multiple data base testing scenarios like Plan Benefit Updates, Enrollment Approvals and Billing Payment methode updates.
• Best Team Award for Q3 and Q4 2014. Recognition from UHC CEO.
• Project leader, Scrum Master, and Release Manager responsible for Project Deliveries, Release Management and DEV/QA Cordination. Onshore/Offshore Coordination. Acquiring talent and Reviews.
• Business requirements consolidation with Product Owners, Sprint Planning, Sprint Demonstrations, Retrospective Sessions, Velocity and Burn Down Analysis, Testing Plans, Requirements Traceability and Configuration Management (version control/baseline).
• Developing Test Strategies and Release Schedules (DEV/TEST/UAT/STAGE/PROD).
• Setting QA goals, Collaborating with external stakeholders, Developing status reports (QA Matrices/Project health indicators). Portfolio goals review with Business Leaders/Managers/PMO.
• Define Automation Test Strategy, Creation of automated regression suite using HP ALM 11/QTP 10. Scripts creation (descriptive programing), Automation suite review and maintenance for release over release.
• Applications Business Flows-Policy Administration/ Coordination of Benefits (COB)/Deductible/Copay/Out of Pockets/Plan benefits/Enrollments/Fulfillments/Billing (for Part D Medicare Programe).
• Preparing testing estimates (SPRF’s/Work Order’s/Test Only’s). Creating and reporting project status to enterprise management and business owners (BA/DEV/UAT). Creating testing metrics like effort variance, schedule variance and cost of quality.
• Release demand, capacity leveling and resource utilization. Defect triage and root cause analysis. Risk based test planning and defect patter analysis. Implementation of quality gates in Scrum cycles and SDLC.
• Performed Smoke, Functional, Integration, Regression, Security, Roll back testing, UAT and Data Management. Web services testing using Soap UI. Database testing. SQL validations. Intra browser testing using MS Explorer 6.0 and 8.0.
• Database testing using SQL queries.writing complex SQL queries like Sub Query, Inner Join, Left Join, Right Join, Self Join and Union SQL features. Combination of SQL Filtering options like Group By, Order By and Constraints like (Not Null/Unique/Primery key/Foreign key). Use of aggregate functions like (MAX/MIN/AVG) and Wild card search patterns. Test validations at data table levels invovling mapping types (one to one, one to many and many to many) and reporting data integrity issues. All 3 projects involved strong data base testing for scenarios like Plan Benefit updates, Conditions Codes and Claims Payment updates.
• Providing testing signoffs, Approving QA artifacts and team expenses. Facilitating trainings, project team appraisals, talent acquisition, team rewards and recognitions.
• Best Lead for testing optimization in 2012.
• Responsible for testing deliveries, created requirements traceability, writing test strategy documents, test plan, performed test executions.
• Developing status reports (QA Matrices/Project health indicators). Project goals review with Business Leaders/Managers/PMO.
• Lead SME and Kanban analyst for GPS system’s Security Module. Designed and Implemented Security Module Process in Team Track practicing Kanban. System security profiling and preferences (Business reason - GPS to replace Legacy system named Compas).
• Migration testing strategy, test planning and executions for movement from Legacy systems (Compas) into New System (GPS).
• Database testing for new Schema of GPS, ETL process (Mappings read data from the Source (Compas), apply transformation logic, and write transformed data to Target (GPS). GPT Part D Customer base with designed modules was migarted into GPS.
• Testing of entire Business Intelligence - Policy Administration/Coordination of Benefits (COB)/Deductible/Copay/ Out of Pockets/Plan benefits/Enrollments/Fulfillments/Billing (for Part D Medicare Programe).
• Creating testing metrics like effort variance, schedule variance and cost of quality. Defect triage and root cause analysis. Implementation of quality gates in SDLC. Performed Smoke, Functional, Integration, Regression, Security and UAT.
• Database testing using SQL queries.writing complex SQL queries like Sub Query, Inner Join, Left Join, Self Join and Union SQL features. Combination of SQL Filtering options like Group By, Order By and Constraints like (Not Null/Unique/Primery key/Foreign key). Use of aggregate functions like (MAX/MIN/AVG) and Wild card search patterns. Test validations at data table levels invovling mapping types (one to one, one to many and many to many) and reporting data integrity issues. Entire module of Enrollments and Billing invovled multiple data base testing scenarios like Enrollment Approvals and Billing Payment methode updates.
• Web services testing using Soap UI 2.0.6. Database testing. SQL validations.
• Maintenance of automated regression suite using hybrid frame work involving HP QTP 9 and HP ALM 11. Reviewing test scenarios/cases/defects.
• Facilitating trainings and team rewards and recognitions. Development of QTP Automation Framework for Sanity and Regression testing. Developing scripts and Integrating with QC. Reviewing of scripts designed by team.
• Development of Apache Jmeter Automation Framework for Performnace testing. Desgining framework implementation on test server for global team access. Utilising Jmeter automation for Load and Scalabily testing for Enrollments.

Confidential, Gurgaon, HR 

Assistant System Engineer

Responsibilities:

• Worked on regression test suite, release delivery baseline, Automation of functional test cases, Defect management and RCA.
• Creating testing scenarios, test cases and automated regression scripts (QTP). Test executions and status report preparation. Test Data preparation and Defects management
• End to End testing modules like MSAN, Metro/Core, and Data Services.
• Database testing using SQL queries.writing complex SQL queries like Sub Query, Inner Join, Self Join and Union SQL features. Combination of SQL Filtering options like Group By, Order By and Constraints like (Not Null/Unique/Primery key/Foreign key). Use of aggregate functions like (MAX/MIN/AVG) and Wild card search patterns.
• Review of test scripts for Module teams. Baseline of Module release delivery.

Confidential, Gurgaon, HR

QA Associate

Responsibilities:

• Filtering manual test cases for Automation feasibility and identify in scope candidates for automation using QTP. Projects worked on EA Learning Management System (LMS) and Oracle HRM.
• Prepared Test Automation Strategy and Automation Plan, setup for automation suite (prepare folder structure) including global variables, application reusable components and generic function libraries and global test data source.
• Data driving and enhancing scripts using checkpoints and recoveries. Test Case designing, creating reusable application functions and peer reviews. Prepared Regression execution plan and created regression batches with test execution summary report. Daily scrum coordinator using MS TFS.
• Analyzed and prepared scripts triage report, concluded failed test script for issues\maintenance and Defects management.
• Presented Business Case Study
• Delivered successfully POC for evaluating Mercury - QTP, in view of replacing manual testing by automated testing in EA -QA team. Developing tool evaluation matrix for case study and analyzing requirements for functional testing of new initiatives and supported applications in team.
• Presentation of case with in the internal team and leadership team of EA and with product makers of Mercury Interactive.

Confidential, Gurgaon, HR 

QA Analyst

Responsibilities:

• Requirement analysis and Test Case Designing. Test data and test lab setup.
• Test Execution using Mercury Test Director. Regression testing and defects management. Test summary and Status reporting.