EXPERIENCE SUMMARY:

• Dynamic and Accomplished Professional offering around 5 years of experience in testing client/server and web based applications and quality assurance
• Actively contributing towards design, development, testing, troubleshooting, and debugging of the process, post - implementation, application maintenance, and enhancement support to the client for the product/ software application
• Expertise in improving quality, reducing defects by supporting best quality practices, and implementing effective process improvement methods
• Thorough understanding of the entire Software Development Life Cycle (SDLC)
• Skilled at creating test cases/ test scripts, developing test cycles, running test cases, defect tracking, and configuring bug tracking system.
• Significant experience in formulating test plan/ test scripts for System testing and test cases for Functional as well as Non-functional and Regression testing based on the design document and user requirements
• Demonstrated excellence with all levels of testing including Manual, Automation, Functional, System, Regression, Security, SQL (Backend), XML (Middleware), and Mainframe testing
• Domain exposure include Banking, Medical, Product Development, and Credit Card
• Implemented best practices in different projects for smooth delivery as per customer requirements
• Results-driven professional, recognized for taking on major initiatives, adapting to rapidly changing environments, and resolving mission-critical issues to ensure bottom-line success
• Build and mentor highly motivated project teams focused on achieving project and organizational goals

Operating Systems: Windows XP

Tools JIRA, Zephyr, HP Quality Centre / ALM, ClearQuest, Seapine TestTrackPro, Fiddler, CATS,File-AID, Pega BPM, Vantive CRM, BRM, Salesforce, BigMachines, Selenium 2.0

Databases: Postgres, TOAD, SQL Query Analyzer, MS SQL Server, DbVisualizer

PROFESSIONAL EXPERIENCE:

Confidential, Rayleigh, NC

Senior QA Tester

Responsibilities:

• Performed functionality-based System, Regression, and End-to-End testing for Vendor Management System (VMSOR) and RSA Archer TRIMS.
• Documented and executed test cases, test scripts and defects /issues within Quality Centre.
• Worked closely with onsite BA and team for requirement analysis and business logic.
• Prepared transition based test cases for existing VMSOR to RSA Archer TRIMS, data mapping test scenarios and integration test cases for multiple systems
• Worked on creating functionality based test scenarios in accordance with Operational Risk Management phases and Vendor Management process.
• Actively participated in onsite daily project meetings, reviews and presentations of project deliverables along with third party vendor.
• Performed Backend testing, validated data and executed SQL queries on SQL Server.

Environment: Java, XML, HP QC/ ALM, SQL Server, VMSOR, RSA Archer TRIMS

Confidential, MO

Senior QA Tester

Responsibilities:

• Performed functionality-based System, Regression, and End-to-End testing for medical instrument - VITEK 2 instrument’s Simulator (web -based) GUI.
• Documented and executed test cases within Perforce in an Agile environment based on several iterations.
• Executed QA-based testing and quality practices to deliver reports according to defined protocol.
• Documented defects/ issues as they arise and monitored resolutions in TestTrack Pro software tool.
• Functioned as part of iteration planning to figure out the user stories and issues covering the different features in a release.
• Performed Backend testing, validated data and executed SQL queries on Postgres database.

Environment: Java, XML, Seapine’s TestTrack Pro, Postgres, VITEK2 Instrument, Simulator, Observa, Perforce

Confidential, MO

Senior QA Tester

Responsibilities:

• Performed functionality-based System, Regression, and End-to-End testing for GUI web-based Pega’s BPMS systems.
• Wrote test scenarios based on user stories and overall architecture of BPMS functionality.
• Opened defects using JIRA found while executing test cases/ scripts.
• Performed backend testing and validation of data, and executed SQL queries using TOAD.

Environment: Pega, TOAD, Java, XML, C++, J2EE, JSP, JIRA, UNIX, Agile, Windows XP

Confidential, MO

QA Analyst/ QA Tester

Responsibilities:

• Instrumental in performing System and Regression testing of orders based on Vantive and Billing systems for existing and newly created customer orders
• Created test case matrix, validation document, and coverage document in coordination of BA Team Lead
• Efficiently created orders within Vantive and processed AFB to push orders into BRM (billing system)
• Generated and worked on trial bills and mock bill run data within the BRM GUI (Billing System) and for new customer based orders having bandwidth and circuit products in Vantive
• Utilized Quality Centre tool to track down the status of test cases
• Worked on Salesforce CRM system for testing quote generation for various Savvis-based customers
• Performed data validation by writing complex SQL queries using MS SQL Server 2000/ Query Analyzer
• Involved in creating and testing data in reports using BI in-house tool such as SMART

Environment: Vantive (CRM based), BRM, Salesforce, MS SQL Server, Java, XML, C++, J2EE, JSP, UNIX, QualityCentre, SQL Query Analyzer, Agile, BI - SMART, BigMachines, Windows XP

Confidential, MO

QA Tester

Responsibilities:

• Performed System and Regression testing of touch screen devices that included Mobile Pharmacy application and Kiosk application using test prescriptions of a pharmacy
• Opened defects using JIRA found while executing test cases/ scripts
• Utilized Zephyr Test Management tool (open source tool) to track down the status of test cases
• Coordinated with end users, and documented the test results and improvements needed
• Participated in UAT/ Pilot testing of the first phase, which included only prescription drugs
• Actively involved in customer review meetings and defect review meetings
• Tested Point of Sale (POS) systems for validating amount posting in pharmacy stores
• Conducted detailed and end-to-end testing of multi-tiered web and client/server-based systems for business class applications

Environment: BlackBerry, Kiosk Touch Screen, MS SQL Server 2010, Java, XML, C++, J2EE, JSP, JIRA, UNIX, Zephyr, DbVisualizer, Agile, Windows XP

Confidential, NJ

QA Tester

Responsibilities:

• Identified user requirements, and converted project specifications to detailed test strategy documents
• Conducted Functional, Regression, Smoke, End to End and Performance testing for desktop and online applications
• Prepared HLD/ LLD, and reviewed technical specifications based on requirements and specifications
• Accountable for test plan and execution status tracking and defect tracking in Quality Center
• Worked on client/server setups trying to implicate real time auditors in a team management scenario
• Performed application Unit testing with various defect fixes and on different builds in an Agile
• environment
• Prepared and reviewed test strategy, test plans, and test cases
• Conducted System, Unit, Integration, Performance, Regression, and UAT testing

Environment: eAudit, IIS, Fiddler, Java, XML, C++, ClearQuest, HP QC/ ALM, SharePoint, Windows XP

Confidential, CT

QA Tester/ BA

Responsibilities:

• Performed entire Functionality and Regression testing of enterprise applications developed in Java
• Involved in testing EBS including the Fidelity ALS application (consumer lending application)
• Wrote and executed test cases as per the business rules, and validated in 32/70 and VSAM
• Worked on New Deposit Account Opening (DAO) on One Touch for various account types, ownership titles, and multiple customers (both consumers and business)
• Involved in testing and data (XML) validation using Fiddler tool
• Created test cases using FoxtrotOne for recording transaction timings for DDA, SAV, CD, and ATM and several account types for conducting Benchmark/ Baseline Performance testing
• Coordinated UAT for various releases with Business and Retail Line of Business (LOB)
• Worked on defects, which were assigned as incidents to Fidelity
• Responsible for defect tracking done using Fidelity’s In-House Access Tool such as Project Source
• Conducted end-to-end testing for Symantec Endpoint Protection (SEP) implementation on real time bank workstations and environment for added security features and authentication

Environment: TouchPoint/ OneTouch, Browser-based Interface (BBI), 32/70 Mainframe (CICS, Emulator),TouchPoint Admin Tool, WIL, SOAP, Fiddler, Snoop, Java, XML, C++, J2EE, Odin Fidelity, Quality Centre, UNIX,Load Balancer, Agile, Remedy Notification, NSL (Novell)

Confidential, State of Wisconsin, WI

QA Tester / IBM Mainframe Tester

Responsibilities:

• Inscribed test plan and test cases, and automated test scripts
• Conducted strategic test team meetings to prepare a list of test scenarios as per the requirements
• Created test strategy document that defines the test environment, test approach and plan
• Involved in Regression testing for EBT food share project
• Worked on the EVHI web-based and Batch testing
• Wrote scenarios for testing of data populations on the front-end of both EVHI and CWW subsystems
• Conducted web-based end-to-end testing for the entire EVHI Subsystem and Mainframe-based end-to-end testing for EVHI-CWW interface components-based batch processes
• Performed gap analysis to check the compatibility of the existing system infrastructure with the new business requirements
• Monitored defect resolution timeframes to meet the specific deadlines for releasing different parts of webbased and batch process related functionalities of the ongoing EVHI project
• Used Comprehensive Automated Tracking System to report defects/ bugs during Functional and System Test

Environment: IBM Mainframe (TSO, ISPF, JCL, File-AID, CICS), COBOL, DB2 (Platinum), AS/400, ADSO, MVS, MQSeries, CATS, Java, XML, J2EE, JSP, Oracle 9i, UNIX, Windows XP