SUMMARY:

Business & Software Test Analyst/ QA Tester with experience of working in various (technical as well as lead) positions in the field of computer system analysis, development, unit testing, QA testing, deployment, maintenance, troubleshooting, bug fix and end user training. My requirement gathering and programming background as developer helped me in building scenarios as well as writing and execution of test cases as per business requirements.

• 10+ years of Experience in IT
• Interacting with the BA for requirements
• Functional/ Technical Documentation
• Mainframe & Midrange Systems
• COBOL, JCL, TSO, SQL, RDBMS
• Software Development Life Cycle (SDLC)
• Software Testing Life Cycle (STLC)
• 5+ years of Software Testing Experience
• Manual Functional Testing
• Writing Software Test Cases for QA
• Execution of Test Cases & Defect Tracking
• Test Management Quality Center, ClearQuest
• Basic Knowledge of QTP, Selenium, SoapUI
• Waterfall, Agile (Scrum) methodologies.

Areas of Expertise:

• 10+ years of experience in the field of computer system analysis, business analysis, development, unit testing, QA testing, deployment, maintenance, troubleshooting, bug fix and end user training.
• 5+ years of diversified experience in Software Quality Assurance and Testing on Client/Server, Windows and Mainframe applications.
• Successfully meeting or exceeding customer needs as an individual contributor and as team member.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA in different testing methodologies like Agile (Scrum) and Waterfall.
• Extensive experience in analyzing business requirements and specifications, development and execution of Test Plans, Test Cases, Test Data and Test Scripts.
• Verification of the software working as per Business Requirement Document/ Test plan and creation/ documentation/ tracking of defects using software test management tools Clear Quest, Quality Center.
• Basic knowledge of Web based applications, XML, WebServices, UFT, Selenium and SoapUI.
• Good knowledge and experience of writing SQL queries for validation of databases.
• Worked on assignments of manual testing & Tracking defects using Quality Center, Clear Quest.
• Working knowledge of testing WebServices using SoapUI and validating request and response XML files.
• Writing, updating and maintenance of the test cases and documents for various stages for reference & auditing.
• Good working knowledge on Windows, UNIX, MVS and VMS Operating systems.
• Testing experience in Mainframe environment using HostExplorer, TSO ISPF, JCL Jobs, IDMS DMLO
• Experience in different levels of Functional Testing (Black box & White box) such as Positive testing, Negative testing, Integration Testing, and Regression Testing.
• Good experience in documenting and tracking test requirements, test cases, and test data.
• Good Organization, Analytical and Problem Solving skills and ability to quickly learn new technologies.
• Effective leadership skills with good written, verbal communication and presentation skills. Self - motivated with result oriented approach.
• Team player with good interpersonal, verbal and written communications skills, and ability to work well with a diverse team as well as ability to work independently and with minimal supervision.
• Results oriented, with an ability to work with aggressive timelines and deliverables and to see any assignment to successful completion within the established project schedule.
• Information gathering and analysis for designing and development of efficient solutions.
• Planning, development, testing and Flow documentation (Visio) of computer programs.
• Experience of working on testing assignments under Waterfall and Agile methodologies.
• COBOL Developer/ tester with Working knowledge of SQL, PL/SQL.

PROFESSIONAL EXPERIENCE:

Confidential

Software Test Analyst - QA/Testing Analyst II.

• Performing Black Box, Functional, System and Regression Testing.
• Testing Mainframe application operation with validation/ verification of database.
• Reviewing the requirement document and test plan documentation in ALM (Quality Center).
• Working to create the test scenarios for edit package to be run on incoming data file.
• Reviewing test plans, test scenarios, scripts and procedures
• Review testing programs that addresses areas of enhancement, software scenarios, and usability
• Writing test cases to be executed to test the modified/ changed programs to verify that requirements are met.
• Creating test data using Scenario Builder and Access Based tool.
• Changed/ modified backend database values to create test data for different test scenarios.
• Executing the test cases by running Mainframe jobs using test data for different scenarios.
• Validating the test results and raising/ documenting the defects and issues found in the system under test
• Validating the Mainframe Bridge Data and corresponding XML created for EDI.
• Developed COBOL program for validation of database values after changes/ modifications for test purposes.
• Compilation and migration of COBOL program to test environment using Endevor version control tool.
• Review documentation of software defects and assign software developers to investigate and resolve the issue
• Completed testing assignments while working under Waterfall and Agile methodologies.
• Review software solution specs documentation to ensure technical accuracy, compliance or completeness.
• Participating in review meetings and providing input on functional requirements and potential problems.

Confidential, Durango, CO

QA Engineer II

• Worked as a member of QA Tester group on an agile software development team.
• Worked with business analysts to elaborate business requirements and built functional test plans.
• Wrote and modified Test Plans and Test Summary Reports for Quality Assurance Tests of software programs.
• Facilitated Review Meetings on Test Plan, Test Cases, Defects and Test Results with team members.
• Worked in an Agile team and Coordinated with developers to prepare test plan and test cases for every sprint.
• Created and executed test cases to test the functionality of various modules of the software.
• Performed regular manual tests on new and existing features of applications
• Used MURTS BC, Lexcel, Clear2Pay, and MPS Test tools for simulation of transaction processing.
• Executed test cases with Visa, MasterCard, Discover and Amex Transactions using GText, GISO, DSI,NETePay
• Executed card transactions types Sale, Return, Void, Reverse, PreAuth/ PreAuth-Capture, MOTO/ ECOM
• Validated Payment Process using S1 POSConnectMPS, CardBrand Interchanges, T/ Manager Traces
• Wrote & Used SQL queries to create test data and to verify the test results in the database.
• Worked on In House Processing (IHP) project and performed QA Tests on Software modules from A360.
• Performed QA Tests to validate software programs to extract Settlement & Authorization data file for A360.
• Worked on IHP2 project to extract Settlement, Authorization data files for processing at Global, Amex & Aperia.
• Assisted in creating test data for test cases execution of quality assurance tests using template.
• Used test management software Quality Center, Visual Studio, Team Foundation Server and MS Test Manager.
• Tested the overall operation of the software as well as the functionality of individual modules.
• Executed test cases and reported defects using Quality Center, TFS & MTM
• Created, reported and tracked the defects in the modified code till the resolution of the issue.
• Participated in walk-thru sessions, reviewed test plan/ test cases with testers and QA lead.

Confidential, GA

Client Server Senior Analyst (COBOL/ manual Tester)

• Created FDD and DTD (Functional and Detailed Design Documents) for technical requirements.
• Assisted in writing test cases for execution of quality assurance tests using template.
• Assisted in creating test data for test cases execution of quality assurance tests using template.
• Participated in walk-thru sessions, reviewed test plan/ test cases with testers and QA lead.
• Executed test cases and reported defects using Quality Center.
• Used Ultra Edit editor tool to browse, modify and analyze VSAM datasets.
• Wrote SQL queries to create quick custom reports and to update/analyze database values.
• Create entries on Quality Center for projects to track progress and resolve defects.
• Did coding, debugging and testing of COBOL, Sybase batch programs for Incentive Miles (IM).
• Modification, test of COBOL programs to address the production issues. Worked on Navy FCU History File.
• Designed and developed programs to transfer earned/ redeemed data of cardholders for Loyalty Award programs.
• Modified existing system of data collection for Debit/ Credit card issuers tracking financial activities of cardholders.

Confidential

Manual Tester/ Developer

• Worked as a Senior Tester/ Programmer in a financial company which provides administration for variable annuities.
• Studied and analyzed the existing system for enhancement to accommodate 2 new financial products.
• Assisted in creation of QA Test Plan and test cases as per Business Requirement Documents
• Involved in Manual testing & Tracking defects using Test Management Software (Quality Center).
• Wrote test cases (as per business requirement) for execution of quality assurance tests using Quality Center.
• Participated in walk-thru sessions and reviewed test plan/ test cases with QA lead.
• Effective use of positive testing, negative testing, and boundary value testing techniques to ensure the solution is working as per requirements of the project.
• Worked in Onsite/ Offshore environment and helped the team to understand the requirements.
• Prepared high level design documents and pseudo code in Onsite/ Offshore environment.
• Wrote high-level instructions and logical steps to help coding according to the project specifications.
• Performed analysis and wrote technical design for software development of a new product ‘Contingent Annuity’.
• Participated in functional/ technical design meetings as well as code review meetings with development team.
• Learnt a new computer language (‘AccentR’) in 3 weeks and used to develop procedures.
• Developed, unit tested and integration tested the computer programs using ‘AccentR’.

Confidential, Atlanta, GA

Senior Programmer/ Tester

• Worked as Senior Programmer/Analyst & Manual Tester in a leading company on UNIX and IBM COBOL based Cellular Phone Billing application and customer information system (CIS) in clients/server environment.
• Responsibilities were analysis, technical spec design, development / programming, testing, data review, code walk troughs and creation of test cases.
• Assisted in creation of QA Test Plan and test cases as per Business Requirement Documents
• Provided assistance to QA during unit and system testing.
• Writing test plan ad test cases for carrying out test case execution and defect creation using Quality Center.
• Effective use of positive, negative types of testing techniques to ensure the solution is working as per Requirement.
• Also worked as a team member on migration project of cell phone billing from COBOL to Oracle.
• Developed / modified SQL queries to insert / update and extract the table’s data for tests verification.
• Assisted the team lead in the efforts of coordination with offshore team to understand the requirements.
• Prepared high level design documents and pseudo code in Onsite/ Offshore environment.
• Wrote high-level instructions and logical steps to help coding according to the project specifications.
• Researched, analyzed and resolved the problem tickets during office hours as well as on-call basis.
• Identified problems in existing mobile phone billing system and provided solutions to address the issues and inquiries.
• Development & modifications of MF COBOL, Z programs including reports & data entry programs.
• Worked on Unix Korn Shell Scripting (K-shell) and also developed / modified JCL procedures.
• Provided Production Support 24 X 7 to resolved day-by-day issues.
• Performed analysis, break fixing, enchantments unit testing, and code walk troughs for production support.

Confidential, Pittsburgh, PA

Programmer Analyst - COBOL

• Studied and analyzed the business transfers system 0f Express Scripts Inc for improvement and enhancement.
• Researched and modified the system of inbound, outbound and internal movement of business data (EDI).
• Participated in brainstorm sessions and to discuss suitable solutions to the issues.
• Designed, developed, and tested computer programs to resolve the business transfer issues.
• Conducted walkthrough sessions to review the proposed design and actual code for the solution.
• The Business Transfer system handled the business data flow to and from different competitor pharmacies.
• Maintenance, improvement and enhancement of RxExpress mail order pharmacy system for Prescription Solutions.
• Analysis of the issues in the existing system that handled the order entry, prior authorization, pharmacist verification, drug pricing and delivery schedule for business data flow.
• Modified program’s capability of collecting, processing and fulfillment of orders for an extended business unit.
• Created Test Plan and test cases for quality testing of units after modifications to the programs using Quality Center.
• Provided production support and resolved trouble tickets.
• Troubleshot, designed, developed, unit tested and promoted the solutions to the production.
• Analyzed, reviewed and modified programs to enhance the system of Tyson Foods to accommodate business extension.
• Modified software programs to increase the processing capability of Sales and Inventory Management and Discount Authorization systems to accommodate increase in business volume due to merger of IBP into Tyson Foods Inc.
• Used COBOL source code with embedded SQL for application to accommodate increased length of Brand Code.
• Created Test Plan and test cases for quality testing of units after modifications to the programs using Quality Center.
• Replaced, deleted and modified codes for the maintenance of a Corning’s Legacy “Fiber System Engineering”.
• Maintained the Data Distribution System to store manufacturing data to a Historical Databases and flat files in Rdb.
• Maintained the Reload Application in the Returns System to make data available to Fiber System Engineers to investigate and address the complaints.
• Prepared detailed procedure to check all the tables in the database for retrieval of maximum information about the returned product and prepared reports on the issues and problems relating to the defects in the product.