Quality Assurance Engineer Resume GA - Hire IT People

SUMMARY:

QA Engineer with excellent quality assurance skills for writing high level test scenarios, detailed test cases, and test plans.
Strong interpersonal, written, and verbal communicator who can deliver effective presentations, consult on technology projects, and maintain collaborative relationships.
Exceptional problem - solver with keen ability to resolve technology issues, provides for system enhancements, and analyzes business requirements to execute thorough test cases.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, GA

Quality Assurance Engineer

Responsibilities:

Improve the quality, functionality, reliability, and usability of software products
Analyze business requirements to develop and execute comprehensive test plans in TestRail
Perform thorough test case execution and defect reporting
Manually test web based application and WPF application
Automate API testing using Frisby.js
Consult with product management to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to engineers throughout the development process

Confidential, TN

SQA Middle Tier Quality Assurance Analyst

Responsibilities:

Developed, executed, and maintained Smoke, System, and Regression tests for .NET and TIBCO
Isolated and documented software errors, then validated and documented software corrections
Developed and maintained Test Plans and Test Cases to track and validate testing approaches
Validated databases using SQL queries to ensure databases had been updated with the appropriate information
Worked with Microsoft SQL Server and Oracle SQL Developer to do validation checks

Confidential, TN

Professional Teller/Client Service Specialist

Responsibilities:

Handled daily face to face banking transactions including but not limited to: deposits, withdrawals, and payments
Balanced cash drawer daily to ensure accuracy
Developed and expanded client relationships
Conducted consultative conversations and provided financial solutions
Identified and made appropriate referrals and product recommendations
Uncovered needs and created interest in solutions to achieve team sales goals and provide quality customer service
Resolved complex service issues or referred them to the appropriate associate to guarantee customer satisfaction and retention

Confidential, TN

Graduate Assistant

Responsibilities:

Assisted the professor with classroom lectures and trained class on how to use Microsoft Office Suite
Assisted in research topics such as graduate school accreditation, search engine optimization, and web 2.0
Assisted with daily activities in the classroom such as setting up gradebooks, grading class activities, and grading class assignments