SUMMARY:

• Over 16+ years of professional experience as Senior Quality Analyst in manufacturing industries such as aerospace, automotive, electronics, Windows and Doors for Homes construction.
• Proficient in documentation of deliverables in testing process (Test Plan, Test Scripts, Test Summary, Defects in HP Quality Center/ALM & JIRA, Status Reports, and Best practices in Testing) 
• Expertise in Test Process and Test/Project Management Plan implementation using PMI and Agile methodologies.
• Extensive Experience in adapting standard Manual/Automation Testing, business process, customization and Change Management, end to end functional and regression testing.
• Extensive experience in integration testing, black box testing, white box testing, GUI testing, system testing, security testing, and browser compatibility testing, cross browser compatibility testing. 
• Extensive experience in conducting Workshop sessions with end - users, subject matter experts, developers and QA team for project meetings.
• Expertise in preparing Test Plans, Test Cases, Test Scenarios and Test Scripts. Knowledge of HP Quality Center and good understanding QTP development process.
• Extensively involved in End-to-End functional testing, System testing, Regression testing and User Acceptance testing.
• Good leadership, presentation, problem solving and analytical skills. Ability to work under minimal supervision.
• Expert in creating Business Requirement, Functional and Technical Specification Document, Test Plans and UAT.
• Expert in creating Test/Project Management Plan, Review and approval with project stake holders and project sponsors.
• High level Technical skills and thorough understanding of business analysis and definition of software components, hands on with relational databases and client server concepts.
• Experienced working with Development Managers, QA Managers, and lead resources from cross-impacted teams to ensure the construction and through testing of application/interface.
• Mentor junior QA Analysts thru on the job schedule, assisting in certification process and monitoring the progress
• Experience in interacting with US clients and project team with onsite and offshore model.
• Extensive knowledge in ISO 9001:2000 and CMMI level 5 process models.
• Conducting technical and process training based Corrective and Preventive actions (CAPA) initiatives.

EXPERIENCE:

Confidential, Oak Park Heights - MN

Sr. Quality Analyst

Responsibilities:

• Develop, maintain and upgrades Manual test scripts or Automated test scripts for automation team, utilities, and test data required to execute test plans for IQ/aa.com web application release, ERP and MES software component release,
• Perform usability testing for total system performance, reliability, scalability, and security for Order to cash in Make to stock or assemble to order environment
• Analyzes testability matrix for 400 Series custom size TW product line for windows and sash across order to cash integrated applications.
• Effectively communicates testing activities, statuses, and reporting in oral and written forms.
• Controls and manages own daily test activities and provides internal quality assurance Supply Chain Manager and Internal Audit compliance team
• Identified risks related to integration testing schedule, software release and develop mitigation strategies.
• Organizes and maintains the test script library. Performs other related duties as assigned.
• Writes clear and precise defect reports as required for identified software defects and functional defects based on testing results
• Collaborate with QA and Development team to support release planning, estimation, and delivery processes using Agile methodologies.
• Developed and deployed, and maintain manual regression testing for automation script development team for regression testing.
• Worked with IQ/aa.com, ERP and MES team members in automation techniques and approaches for the appropriate mix of tools and processes required to support production test operations for release weekend.
• Provide support to users and developers during the entire process from development to release.
• Provided testability/QA feedback to product development teams through participation in design and development reviews.
• Designs and prepares test strategy and approach, testing metrics and other testing artifacts

Confidential, Monrovia, CA

Quality Analyst

Responsibilities:

• Production calls support, ticket analysis and prepare root cause, includes functional training and enhancements.
• Implemented a set of comprehensive daily ticket tracking processes to monitor performance.
• Collaborated with the plant managers, sales, purchase and warehouse department to adapt the standard Baan business process and to reduce the Baan customization.
• Prepared accurate and detailed Requirement Treaceblilty Matrix, and Functional Specification Documents and co-ordinate with UAT team standard session bug testing.
• Creates test cases based on requirements and conducts reviews with development team/business users for various defense related product lines like Helicopter Blades, aero structures components
• Prioritizes and executes functional tests and regression tests, reports defects, raises issues or concerns to project team
• Monitors common business specific quality measurement frameworks and tracks improvement against predefined metrics related to First time quality and First Article Inspection process
• Plans and deploys software testing and project management processes based on the current methodologies of the company
• Creates and monitors quality assurance related activities at both the program and project level for various defense product lines
• Assesses risk to quality based upon results of verification and validation
• Reports software defects; raises issues in defect management tool - JIRA/SharePoint, concerns regarding issue prioritization
• Coordinates activities across multiple teams, including but not limited to development, First article inspection, UAT and project management

Confidential, Bellevue WA

Quality Manager

Responsibilities:

• 787 and non 787 commercial airplane Business application testing, standard patch migration, custom application block point testing, Integrated Functional and Unit Testing.
• Identify functional regression scenario, detailed level regression scenario documentation and test case preparation on the priority.
• Functional test case sequencing and output validation, Functional regression suite change management based on Boeing business change request Estimation, Project Planning, and Resource Planning.
• Custom Block Point functional testing, result sheet analysis and reporting. Code debug based on the test result to reproduce the bug, report to INFOR support team and track to closure.
• Test process implementation, early defect identification and reduction in testing cycle.
• Created comprehensive test plans, test scripts, and use cases to support testing objectives, macros for preparing test cases in Excel for validating process of test results, defect trends and steps pass/fail counts
• Assigning/delegating work assignments to functional Analyst and automation team members.
• Worked closely with BA Team and Developers to clarify/understand functionality, resolve issues and provided feedback to track the defects
• Serving as liaison between the company and client to ensure all targets and requirements are met. Assisted Boeing and HCL management with evaluation and development of a project plan

Confidential

Functional/Quality Analyst

Responsibilities:

• Performing scope study, functional / technical designing, coding, review and migration.
• New functionality prototype and review, workshop with end user and signoff.
• Work with Product Owner, Business SME’s and development teams to understand software functional requirements. Provide work estimates based on scope of new and current features.
• Interact with developers to track defects from discovery through resolution.
• Provide detailed test reports and metrics to document the status and any risk associated with current releases. Write manual test plans following the current formal test plan process.  
• Review and interpret all documentation related to testing, including business requirements and functional design specifications, in order to provide input to the project team regarding the planning of testing activities.
• Coding, unit testing, migration and integration testing Baan components, Flex-Forms.
• Extensive Baan standard coding experience in Automotive domain
• Prepared accurate and detailed Requirement Specifications Documents, and Functional Specification Documents.
• Designed and developed the "Defect reporting and scrap posting" functional module and integrating with standard Production Order tisfc001 table.
• Handling functions pertaining to team mentoring, deployment, monitoring and development.
• Disseminating information on any problems or potential delays in a timely manner
• Monitoring project deliverables and progress through continuous communication with project members, Weekly status report to client.
• Assigning/delegating work assignments to offshore and onsite project team members
• Ensure the project health with compliance to organization process and audits.
• Monitoring the SLA's on regular basis while ensuring timely project delivery
• Conducting technical and process training based Corrective and Preventive actions (CAPA) initiatives.

Confidential

Techno Functional Analyst

Responsibilities:

Implementation - Techno Functional associate involved in project Initiation phase, AS-IS process, Piloting phase, and Data clean up Migration phase.

System Administration - Maintain Baan System by evaluating and applying patches and updates as appropriate. Modify and install Windows NT 4.0, Oracle 8 and Baan IV C4 software.

System Security - Perform Security administration such as the creating and maintenance of Windows NT and Baan user and group accounts affecting data structures and security rights.

System Development - Perform user requirement analysis in Finance Package, gap study and propose prototype. Develop technical solution using 3G or 4GL, Reports, sessions, exchange schemas, user testing and migration to production server.

System Documentation - Develop system standards for areas such as user management and monitoring, System update procedures and maintenance log.  Document installation and Company unique operations.

Disaster Prevention and Recovery - Integrate proactive monitoring of systems using tools such as Arc Serve 2000.  Ensure that backup and restoration procedures have been established and tested.

Research, Training and Self-Study - Perform on going Baan customizations, system performance and user training. Research and evaluate new hardware and software for Compaq ProLiant servers.