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Quality Assurance Engineer Resume

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OBJECTIVE:

I am an ambitious, highly motivated, results - oriented professional with an excellent reputation for hard work and accomplishment. I have outstanding networking skills, field support and software testing skills. I most recently worked as a Quality Assurance Engineer for Elekta and have outstanding problem-solving skills and great attention to detail. I am very organized and adept at organizing tasks, processes and teams. With my upbeat and positive attitude, coupled with my technical skill, I will bring a proven record of success and achievements to your company.

SUMMARY:

  • Experience manager of a software quality assurance team focused on python script augmented manual testing
  • Experience with risk based testing methodologies and Agile software development life cycle approaches
  • 4 years experience programming in VB.NET with knowledge of LINQ applied to the creation of automated testing tools
  • Seven years experience as a TCP/IP LAN administrator and three years experience as an OSI LAN administrator
  • 16 years experience working with multiple computing platforms to include Windows, HP UNIX, Sun OS/Solaris and Linux
  • 2 years experience installing, configuring and maintaining SONET/SDH optical network elements in a network management software test lab
  • 1 year and 4 months experience working with multiplatform, Web enabled Java messaging software as installer, maintainer, field support technician and software tester
  • Experienced manager of software and hardware labs of various functions
TECHNICAL SKILLS:

Computer Systems: IBM Blade Servers, HP Blade Servers, Personal Computers and Servers with 286, 386, 486, Pentium, Pentium II, Pentium III and Pentium IV processors, ~ Sun Sparc 5, 10, 20, Ultra Sparc, Enterprise 2, Netra, Sunfire and Sunblade platforms, ~ Hewlett Packard 712, 725, K series, N series and L series platforms

Enterprise Networking Hardware: Cisco Systems Ethernet Switches, Routers and Terminal Servers, ~ Linksys WAN Router, ~ Lucent P550 Cajun Ethernet Switch / Router, ~ 3Com Ethernet Switches, ~ Intel Ethernet Switches, ~ Netgear Ethernet Switches ~ Netgear Wireless Access Point, ~ Network cards Various PC and Laptop NIC cards

Wide Area Networking Hardware: Lucent Wavestar Bandwidth Manager SONET/SDH Optical Network Element, Lucent Wavestar 2.5G and 10G SONET Optical Network Elements, Lucent Wavestar 10G SDH Network Element, Lucent 400 Gb/sec and 800 Gb/sec Dense Wave Division Multiplexers, Lucent Globeview 2000 20 Gb/sec and MX-1000 10 Gb/sec multi-service ATM switches

Testing Hardware: HP Broadband ATM Tester, ~ RADCOM ATM Tester, ~ Adtech ATM Tester ~ PC based emulator for the Motorola PowerPC MPC603 microprocessor, ~ standalone emulator for the Motorola MPC860 Integrated Communications Processors

Military Communications Systems: Military Confidential Frequency Up and Down Converters, BPSK/QPSK modulator/demodulators, Viterby Forward Error Correction Encoders, 10 Mb/sec Point to Point Fiber Optic System, Military Confidential Low Noise Amplifiers and Transmitters, Military Confidential Spread Spectrum Communications Systems and Antenna Auto-Tracking Systems

Software Experience

Operating Systems: Windows 3.11, Windows 95, Windows 98, Windows ME, Windows NT 4.0, Windows 2000, Windows Server 2003, Windows 7, Windows XP, MS-DOS, ~ Sun Solaris 6.0, 8 and 9, HP-UNIX 9.05, 9.07, 10.20 and 11.0, ~ Red Hat Linux 7.0, ~ SUSE Linux 7.0, 7.3 and 8.1, ~ Mandrake Linux 8.1, 8.3, 10.0, 10.1, ~ Mandriva 2005.1, 2006, 2007

Software Programs: Microsoft Office 95, 97, 2000, XP and 2007 (includes Word, Excel, PowerPoint and Access), ~ JIRA Sprint Tracking Tool, ~ Team Track Software Defect Tracking Tool, ~ Service Manager Change Management Tool, ~ Visio Technical 4.0 and 2000, ~ Microsoft Publisher 97, ~ Easy CD Creator 5, ~ AiMetrix NeuralStar Network Management Software, ~ Esri ArcView and GIS mapping Software ~ Telnet, ~ FTP, ~ SSH

Databases: Access, MySQL, Microsoft SQL Server, Dbase III, Informix

Web Servers and Services: Apache Web Server, ~ Tomcat Web Server ~ Microsoft Internet Information Server ~ Netscape and iPlanet LDAP Servers, Netscape and iPlanet Enterprise Servers, Netscape and iPlanet Compass Servers ~ Esri Web Based Map Services

Programming Environments: Visual Basic 4.0, Visual Basic .NET 2008 and 2010

Network Protocols: TCP/IP, ~ NetBIOS ~ SMB, ~ DNS, ~ DHCP, ~ Active Directory, ~ HTTP, ~ ATM, ~ SONET, ~ SDH, ~ PPP, ~ SLIP, ~ Microsoft Message ~ Queuing Service, ~ Java Messaging Service, ~ RIP, ~ OSPF, ~ NAT, ~Bridgenet

PROFESSIONAL EXPERIENCE:

Quality Assurance Engineer

Confidential

Responsibilities:

  • Execute manual test cases in the ESP batch environment
  • Design test cases to test the Confidential Retail applications
  • Report on testing activities in a hybrid waterfall/agile environments
  • Enter requirements and test cases into HP ALM
  • Demo JIRA / Confluence / Zephyr to upper level management for consideration as a Project Management, Development and QA tool set
  • Provide leadership and mentoring to other team members as needed
  • Author Master Test Plans for various projects

Quality Assurance Engineer

Confidential

Responsibilities:
  • Author automated test cases for mobile device running Android and iOS using Xamarin Studio and Nunit
  • Write automated tests for REST API testing using Postman and the Newman command line Postman Collection Runner
  • Conduct manual testing on Android and iOS devices when required
  • Manage stories with TFS for QA work items

Quality Assurance Engineer

Confidential

Responsibilities:
  • Responsible for the conversion of manual test cases to automated tests using a proprietary automation tool developed by Elekta to test the Monaco Radiation Treatment Planning software
  • Create keywords for the test tool in C #
  • Commit code changes and automated test using Code Collaborator and Tortoise SVN
  • Use test tool composed of C #, Autotest, Robot Framework and Python also employing automation providers that utilize the Microsoft Test Automation framework

Senior Product Acceptance Tester

Confidential

Responsibilities:
  • Execute manual product acceptance test suite for Confidential next generation electronic program guide, pay per view and video on demand system running on customer premise cable TV set top box
  • Log software defects with JIRA
  • Design and author automated testing scenarios using the Witbe video and audio automation testing tool
  • Convert manual test cases to automated test cases running on a continuous regression testing automation tool
  • Responsible for the configuration and maintenance of set top box devices connected to the automation testing tool
  • Create automated testing reports based on the reporting of the continuous regression testing automation tool

Software Quality Assurance Team Lead

Confidential

Responsibilities:
  • Design, author and execute manual tests for application processes running on the Linux operating system
  • Manually test a real-time message distribution system composed of proprietary messaging software and proprietary message processing software
  • Manually test software written to normalize data from 180 distinct contributors and distribute normalized data to data consumers
  • Manage the daily activities of a QA team composed of 6 members
  • Manage the development of a home grown testing framework used to execute manual tests augmented by python scripting
  • Manage the development of manual testing scripts using the Python programming language to automate tasks such as data comparison
  • Author and execute testing scripts in the Python programming language to improve the efficiency of manual testing
  • Manage the release of software to the Pre-Production and Production environment following agreed upon release process and using HP Service Manager 9
  • Perform the Change Manager role to release software to 400 plus servers in 6 regional data centers distributed globally
  • Record test suites, test cases and test steps in HP Quality Center 11
  • Perform system administration activities in the QA environment on the Oracle Linux operating system, a Red Hat derivative Linux OS
  • Troubleshoot and resolve issues in the QA, Pre-Production and Production environments running the Oracle Linux operating system

Senior Quality Assurance Engineer

Confidential 

Responsibilities:
  • Apply risk based assessment to test suites to determine priority of test cases to be executed
  • Manage the acceptance testing and release of software before and during deployment to the production environment
  • Perform the test team leader role for the proprietary NRG, NBB2 and TLD real time news delivery servers
  • Analyze NRG, NBB2 and TLD server software design and author test cases for system and integration testing
  • Automate real time server testing with VB.NET
  • Maintain the St. Louis Quality Assurance environment as Lab Manager focused on system administration
  • Participate in software development, testing and deployment meetings to establish time lines for software releases
  • Ensure the correctness of production installation instructions and correct functioning of installation scripts associated with production software changes
  • Review run books used by production operations staff for the day to day operation of NRG, NBB2 and TLD servers for correctness
  • Report software defects using the Team Track defect reporting tool
  • Process production software changes forward after QA testing of software change, installation scripts and support documentation

Network Analyst

Confidential

Responsibilities:
  • Created diagrams of power plant LAN networks for the Ameren electrical power generation fleet
  • Collected information at power plants used to create network diagrams
  • Supported PI servers and develop operator screens deployed in power plant control rooms

Quality Assurance Analyst

Confidential, Columbia, MO

Responsibilities:
  • Developed test cases for an Confidential . e-commerce solution for college bookstores
  • Authored step by step test procedures to support testing of an Confidential . e-commerce solution developed in the Microsoft ASP.NET development environment
  • Conducted system testing, load and stress testing and performance testing of an Confidential . e-commerce solution
  • AS/400 to Windows 2003 Server communication
  • Setup and configuration of the client workstations and servers

Systems Engineer

Confidential, Arlington, VA

Responsibilities:
  • Took the lead role in the development of test cases for the testing of a Web Portal used to front end an implementation of the Java Messaging Service in the Publish and Subscribe mode of message transfer
  • Executed test cases and created quality assurance documentation for Confidential . messaging software
  • Conducted onsite field support for Confidential . customers in various locations in the United States
  • Responsible for the day to day operation of the Integration Test Lab used to perform final quality assurance testing of Confidential . software
  • Received a letter of appreciation from the Commanding General of Fort Gordon, GA for outstanding field support during the 2002 Augusta, GA Crisis Management exercise

System Test Lab Manager

Confidential, Holmdel, NJ

Responsibilities:
  • Installed, configured and maintained SONET and SDH optical network elements, multiple OSI LAN networks, a TCP/IP LAN network and the PC’s, UNIX server and terminal servers supporting lab operations
  • Assisted with the space layout and consolidation of several labs into a single lab
  • Consulted with System Testers, System Engineers and Software Developers on the proper operation of optical network elements
  • Coordinated with hardware development teams to bring up multiple prototype optical network elements during the Lucent Technologies Optical Networking Group (ONG) business units development of 3rd generation optical networking systems
  • Systems Integration
  • Networking Solutions

Software Unit Test Lab Manager

Confidential, Middletown, NJ

Responsibilities:
  • Designed and implemented the space layout, LAN network and patch panels for lab
  • Ordered, tracked and received furniture, computing equipment, test equipment, LAN network equipment, microprocessor emulators and software on an ongoing bases for a lab valued at five million dollars
  • Installed, configured and maintained thirty PC’s, thirty UNIX workstations, sixty microprocessor emulators and thirty MX-1000 prototype multi-service ATM switches
  • Consulted with Hardware Engineers and Software Engineers to install and troubleshoot prototype hardware and software during the MX-1000 projects development

System Test Lab Manager

Confidential, Red Bank, NJ

Responsibilities:
  • Installed, configured and maintained fifty UNIX workstations running HP-UX 9.05, 9.07 and 10.20
  • Configured and maintained ten Globeview 2000 ATM switches
  • Maintained and performed troubleshooting for the lab LAN and managed the lab LAN’s IP Address space
  • Assisted in troubleshooting of the software development environment
  • Designed and supervised construction of a computer room to house the Globeview 2000 projects software development computing assets

Confidential

Terminal Ground Station Equipment Operator and Repair Technician

Responsibilities:
  • Operated, maintained and repaired the AN/GSC-52 Confidential ground station equipment, the AN/USC-28 spread spectrum communications system, and the Exide 250 Kva solid state uninterruptible power supply
  • Served as shift leader for the Bad Aibling Station Confidential facility from 1989 to 1993
  • Performed the duties of the Information Security Officer for all facility computing equipment
  • Awarded three Army Achievement Medals and an Army Commendation Medal for exceptional performance while stationed at the Bad Aibling satellite communication facility

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