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Quality Assurance Analyst / Test Engineer Resume

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Minnetonka, MN

SUMMARY:

  • Hardware/Software Interface Development | Escalation Replication/Resolution Specialist
  • Collaborative problem solver. Expertise in software development testing, controlling hardware device operation through Windows desktop, mobile app or web interface.
  • Specialized in isolating and replicating acute problematic device behavior for corrective action. Proficient in short cycle Agile development.

TECHNICAL SKILLS:

Platforms: Windows (XP, Vista, 7, 10, CE6/7), Android (4.4.x, 5.x.x), Unix, Linux, XML, Java, HTML, SQL, C/C+

Web Browsers: Internet Explorer, Chrome, FireFox, Safari

Tools: VersionOne, Jira, Liquid Planner, qTest, Bugzilla/Testopia

PROFESSIONAL EXPERIENCE:

Confidential, Minnetonka, MN

Quality Assurance Analyst / Test Engineer

Responsibilities:

  • Test lead validating form - fit-function transition of legacy system from WindowsCE/7 serial hardwired device to wireless Android device of next generation OnBoard Computer (OBC) platform w/Android Interface device introduction.
  • Isolated & replicated serial port conflict. Provided development quick means resolve immediate issue and strengthen port management code. Communication issue with OBC & Android device believed to be OBC source related. Determined Android system setting reset was source of issue.
  • Uncovered central cause of communication failure with newly introduced Android communication devices and OBC. Provided means to readily reproduce and development team to finally correct failure.
  • Headed testing of LTE mobile network radio implementation to 2nd generation OBC. Lead live in-field testing of radio switching performance from CDMA to GSM and vice versa and co-lead validation and verification testing via simulated bench test of legacy devices retrofitted with GSM mobile network radios.
  • GPS interface/interaction testing with ECM for purpose of verifying electronicDriver Log feature functionality. Tested ALK Co-Pilot GPS navigation software performance against communication with Windows & Android-based communication devices and internal OBC hardware communication.
  • Reduced test lead times from 2-3 weeks to 2-3 days to complete by training and leading new quality assurance analysts testing multiple variations of onboard computer performance and compatibility with other hardware / software interaction. Performed live regression testing of all cross systems communication prior to beta code release.
  • Rewrote all legacy smoke and regression next generation test cases and associated materials in transition from Testopia to qTest test analysis software applications and in collaborative effort to automate after redefining requisite software revision criteria.

Confidential, Golden Valley, MN

Engineering Technician / Test Engineer

Responsibilities:
  • Validated communication between RedLINK wireless Gateway component and 3rd-party simulation software and ensured proper equipment function. Wrote, proofed, and appended test cases for the Gateway component throughout project. Programmed various devices for testing multiple software versions and configurations.
  • Created preliminary web design/operation test cases in accordance with protocol requirements initial web design concept. Conducted detailed testing of web site architecture, style, and functional conformance with test protocol.
  • Completed internal technical training of company HVAC product and provided phone support for HVAC contractors/distributors focused on thermostats with specialized knowledge of RedLINK wireless product communication and website/phone application.

Confidential, Plymouth, MN

Senior Quality Assurance Analyst

Responsibilities:
  • Improved test timeliness. Reduced lead time from 3 months to 3 weeks to perform validation & verification testing of medical hardware devices and related software applications.
  • Tested validation equipment with unknown condition status. Salvaged and certified operable equipment increasing test equipment inventory by over 50% without any additional acquisition. Created database to track validation equipment configurations and usage. Reorganized test facility improving operation speed and efficiency.
  • Primary development software evaluation & testing. Reported results to aid in design improvement and test failure/bug fix resolution.
  • Redesigned test device calibration tracking system. Improved accessibility to real-time device status, location, calibration maintenance process & schedule and to other related device data records in compliance with ISO 13485 and FDA standards. Recorded and maintained calibration history of equipment for internal and 3rd-party regulatory audits.

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