SUMMARY:

• Dynamic team leader with proven track record and over seventeen years of experience in Managerial QA and Supervisory roles. Highly effective in developing CoE teams, QA Testing practice, directing and implementing quality processes, software analysis and design, deploying automation and performance platforms, test strategies and test planning in highly structured and loosely structured development environments.
• Exceptional leadership, collaboration, organizational and communication skills coupled with industry experience and insights into emerging technologies, solution development trends, issues and challenges. Understands appropriate IT controls required to achieve Sarbanes - Oxley (SOX) and general ITIL compliance.
• In-depth experience managing human and capital resources within a CoE model for small, medium, and large organizations.

TECHNICAL SKILLS:

• MS Windows 2012 Enterprise Server (Wintel - Xeon)
• MS Office 97 - XP
• MS Query/Query Analyzer
• MS Visual Basic 6.0
• MS Visual FoxPro 6.0
• MS SQL Server 2000/2005/2008/2012/2014
• MS Visual Studio 2005/2010/2015
• MS Visual Source Safe
• MS Visio 2010/2013
• MS Project 2000/ 2007/2010/2013
• MS SharePoint 2007/2010/2013
• MS Dynamics Retail Management System (RTM/POS)
• MS Forefront Identity Manager (FIM)
• Point Of Sale Terminal Solutions (POS)
• Oracle 10g, 11g, Oracle RAC, Oracle EBS (OTC/Finance)
• MySQL, SQL Plus
• TOAD/SQL Navigator
• HP OpenView
• Ghost Cast Server - OS imaging solution
• Corel Draw 9
• Adobe Photoshop
• Middle Ware - TIBCO
• Confidential AIX, UNIX, Sun Solaris
• RedHat Enterprise Linux ES 3
• QNX
• (First Logic Applications)Docuright
• Confidential WebSphere, BEA WebLogic Server
• SAP, PeopleSoft ERP, Oracle EBS, SAP iDOC
• MicroStrategy 7, 9/BI/Narrowcast Server
• Cognos, Crystal Reports
• CRM (Clarify E-Front Office, MS Dynamics CRM 3.0, Siebel)
• Manhattan Associates (Warehouse Management System)
• RPG Programming/AS400 database access
• MS SQL Server Stored Procedures Programming
• FoxBASE+, FoxPro
• C Programming
• ASP.Net, VB.Net, Ajax, JSON, JQuery, IIS 6.0, IIS 7.0, XML
• HTML5, Twitter Bootstrap CSS
• VM Ware ESX
• Perl Scripting, Java Scripting, VB Scripting
• Alepo Telecom Billing System
• Astra Load Test
• HP LoadRunner, VuGen
• HP Performance Center
• HP Quick Test Pro (QTP 8.2,9)
• Rational Robot
• HP ALM/Quality Center - v11x/12x, Doors, Rational Clear Case/Clear Quest/Rose, Rally
• Worksoft Certify, Certify Capture, Certify BPP, Certify Data, Certify Execution Manager, Certify Connect, Certify Impact and Certify LiveTouch
• API Cloud Testing (Amazon WS, PayPal, Edmunds)
• MS Active Directory Domain Container Definition/Testing

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Lead - QA Test Management & Performance Platform

Responsibilities:

• Completed a technology fit assessment across legacy and new RNDC applications for test management solution, performance testing platform and performance test monitoring solution to be used for roll-out of projects
• Proposed and received RNDC approval for deployment of the integrated QA tools environment. Deployed HP ALM v12.53 and HP PC v12.53 on the HP SaaS.
• Deployed HP VuGen/LG v12.53 within RNDC network, and configured communication over firewall with MI Listener
• Guided decision on procurement of HP ALM and HP Performance Center software licenses based on system sizing conditions which were proposed and approved by RNDC project stakeholders
• Lead on E2E testing of EBS Order-To-Cash functionality, via SOA middleware to Boundary systems and EDI interfaces for Outbound and Inbound transactions
• Handled test coordination of Sub ledger close activities for Purchasing, Inventory, AP and Accounts Receivables (AR) using a playbook. And testing of overall Month-End close with GL team
• Deployed HP Unified Functional Test tools, for automation of Oracle forms testing
• Recommended and designed RNDC test maturity path using TCoE model and primary leader on all testing activities identified for RNDC projects
• Developed RNDC Testing methodology and strategy which incorporates use of HP test management and performance testing tools; from project onboarding to the project maintenance phases
• Primary point of contact for tools architecture related activities for the project. Coordinating with RNDC Program Managers, Project Managers and FTE’s to ensure all planned project testing activities are accurately resourced and executed within planned timelines
• Coordinated testing infrastructure provisioning activities and hardware build outs with partner vendor ( Confidential ). Handled all tools administration activities; including developing HP ALM VB.NET Workflow code

Tools:

• Test Management: HP Application Lifecycle Management (ALM) (v12.53)
• Oracle EBS v12.2.5 (Order-To-Cash module, and Finance module)
• SOA (Middleware Solution), EDI Middleware Solution
• Inventive Pocket Advantage, Cisco Finesse, Manhattan Warehouse Management (WMS)
• Performance Testing: HP Performance Center (v12.53), Virtual User Generator (VuGen v12.53)
• Test Estimate Development and Updates (MS Project 2013)
• Object Modeling and System Diagramming (MS Visio 2013)
• Metrics Reporting and Tracking (HP ALM)
• Project Presentation (MS Power Point)
• SharePoint Project Warehouse - Project Status Reporting

Confidential, Atlanta, GA / Milwaukee, WI

Solution Architect

Responsibilities:

• Completed a technology assessment across existing Confidential test management solution, performance testing platform and performance test monitoring solution for upgrade feasibility, dependencies and upgrade project budget
• Engaged HP Enterprise vendors to assess compatibility of new versions of HP ALM, HP Performance Center, and HP SiteScope Server solutions to Confidential integrated automation platforms and requirements
• Proposed and received Confidential approval for upgrade of the integrated QA tools environment using a two stage approach. 1st Deployment of a new parallel integrated environment for development purposes (with HP ALM v12.53, HP PC v12.53, HP SiteScope v11.30 and HP VuGen/LG v12.53). 2nd Deployment and cutover to new parallel integrated environment for production activities implementing new HP ALM and HP PC while other common solutions are shared across development and production platforms
• Designed solution blueprint of integration between upgraded solutions and Worksoft Certify Automation and Confidential SAP Solution Manager using Visio 2013. Secured solution blueprint approval from Enterprise Architecture board
• Guided decision on procurement of HP ALM, HP Performance Center and HP SiteScope software licenses based on system sizing conditions which were proposed and approved by architecture board and the upgrade project stakeholders
• Developed tools upgrade plan and coordinated deployment and testing of upgraded testing platform with Confidential infrastructure, IT, business users and third-party vendors
• Primary point of contact for tools architecture related activities for the project. Coordinating with Confidential Program Managers, Project Managers and FTE’s to ensure all planned activities are accurately resourced and executed within planned timelines
• Coordinated infrastructure provisioning activities, hardware build outs with Confidential, software vendor (HP) installation windows and schedules, security and system admin participation during install

Tools:

• Test Management: HP Application Lifecycle Management (ALM) (v11.52 and v12.53)
• Test & Web Service Automation: Worksoft Certify, Certify Capture, Certify BPP, Certify Data, Certify Execution Manager, Certify Connect, Certify Impact and Certify LiveTouch
• Performance Testing: HP Performance Center (v11.52 and v12.53), Load Generator, Data Processor, Site Scope Server (v11.20 and v11.30), Network Virtualization, Virtual User Generator (VuGen)
• Upgrade Project/Test Estimate Development and Updates (MS Project 2013)
• Object Modeling and System Diagramming (MS Visio 2013)
• Metrics Reporting and Tracking (HP ALM)
• Project Presentation (MS Power Point)
• SharePoint Project Warehouse - Project Status Reporting

Confidential, Atlanta/Washington, DC

Contract - QA Test Manager

Responsibilities:

• Participated in initial assessment, planning, and sizing of QA Tools landscape (HP ALM on SaaS) and integrated components (SAP SolMan, SAP TAO, and HP UFT tools).
• Developed QA Test Strategy document which defines the overarching approach for QA Testing service delivery leveraging industry best practices, comprehensive processes, advanced tools and expert resources
• Developed QA Test Plan used for managing end-to-end test execution on Maintenance releases, Enhancement releases, Emergency releases and Disaster Recovery test exercises
• Developed integration playbook for HP ALM to SAP Solution Manager, and drove the integration completion. Also BluePrint import to HP ALM Requirements module for test traceability
• Managed Regression Test Optimization effort through BPCA (Business Process Change Analysis) to identify TBOM impacts and have a more targeted testing service delivery
• Designed scaling model for current QA Tools landscape to support projected WBSCM program functional and non-functional requirements across SAP systems and bolt-on applications
• Manage access to all test beds for SAP systems within the QAS landscape (ECC, SRM, SCM, BI, CRM) and Oracle database. Handle configuration and setup of test environments and test data in-line with QA test plan guidelines in preparation for test execution
• Manage functional, integration, Data Migration (Data Extract, Transform, and Load - ETL) and performance testing of SAP Web Dynpro interfaces and SAP GUI.
• Managed all QA tools infrastructure setups, deployments, licenses, access provisioning requests and maintenance
• Single point of contact for HP ALM administration and development activities, including Workflow VB scripting, custom field development, user access provisioning, HP ALM domain and project provisioning, and HP ALM notification service management
• Aligned vendor testing resources to QA testing processes and allocated resources to new and ongoing SAP and non-SAP projects across all WBSCM build deployments
• Coordinated the scoping and Performance automation script development and validation process on SAP applications, PI middleware and EDIs
• Deliver hands-on execution of testing activities and reporting during Integration testing, System testing, Regression testing, and Performance testing
• Delivered hands-on training to functional teams, technical teams and PMO on project reporting, test management, defect tracking tools and test lab environment usage

Tools:

• Test Management: HP Application Lifecycle Management (ALM) 12.01
• Security Testing: Virtual Forge
• Test & Cloud Web Service Automation: HP UFT, SAP TAO, BPT, Visual Studio 2015
• Database: SQL Server 2014, MySQL, Oracle DB 12
• HP LoadRunner - Performance/load test execution
• Project/Test Estimate Development and Updates (MS Project 2013)
• Object Modeling and System Diagramming (MS Visio 2013)
• Metrics Reporting and Tracking (HP ALM)

Confidential, Atlanta, GA

Director QA & Solution Architect

Responsibilities:

• Partner with solution vendors to complete solution integration and design; ensuring requirements for the Telematics solution are completely addressed
• Designed integration between Telematics platform and Amazon fulfillment Cloud Service (Amazon MWS) for automated OBD device acquisition; AT&T Jasper Control Panel (API) for OBD device control and management; Edmunds Vehicle Management Web Service (Cloud API) for VIN and vehicle data management; PayPal Payment Gateway (PayPal .NET SDK) for all credit and payment processing. Interface programming with Visual Studio 2015 IDE
• Supported requirements and design sessions to gather Telematics requirements supporting all customer loyalty levels including Car Owners, Fleet Operators, Insurance Companies and OEMs. Developed solution blueprint and received solution blueprint approval from Architecture Review committee.
• Guided decision on procurement of software licenses based on system sizing conditions which were proposed and approved by architecture committee and Telematics project stakeholders.
• Supported development of test strategy for end-to-end functional, integration, regression and performance testing of Telematics platform
• Responsible for coordinating with Telematics Solution Program Managers, Project Managers and FTE’s to ensure all planned activities are accurately resourced and executed within planned timelines
• Developed tools implementation plan and coordinated deployment and testing of Telematics platform with third-party Quality Assurance groups.
• Coordinated design session with offshore OBD (On-Board Diagnostics) device manufacturers which will be a third-party add-on device to automobiles with compatible ECU interfaces via OBD-II data link connector
• Coordinated hardware testing with device manufacturer, QA engineers and AT&T labs for PTCRB and AT&T labs certification compliance
• Supervise infrastructure provisioning activities, hardware build outs, software vendor installation windows and schedules, security and system admin participation during install

Tools:

• Test Management: HP Application Lifecycle Management (ALM)
• Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect
• Test & Cloud Web Service Automation: Visual Studio 2015
• Performance Testing: HP Performance Center, Load Generator, Data Processor, Site Scope Server, Network Virtualization, Virtual User Generator (VuGen)
• Project/Test Estimate Development and Updates (MS Project 2013)
• Object Modeling and System Diagramming (MS Visio 2010)
• Metrics Reporting and Tracking (HP ALM)
• Project Presentation (MS Power Point)
• SharePoint Project Warehouse - Project Status Reporting

Confidential, Atlanta, GA / Milwaukee, WI

Solution Architect

Responsibilities:

• Performed a technology assessment across Confidential legacy and new applications to determine technology protocols and architecture dependencies for Automation and Performance testing solutions
• Engaged HP and Worksoft Certify solution vendors to assess compatibility of software solutions to Confidential platforms and requirements
• Designed solution blueprint of integration between Worksoft Certify Automation and HP Performance Center tool and Confidential SAP Solution Manager, and as well with existing test management platform (HP ALM) using Visio 2013. Secured solution blueprint approval from Enterprise Architecture board
• Guided decision on procurement of Worksoft Certify and HP Performance Center software licenses based on system sizing conditions which were proposed and approved by architecture board and project
• Developed tools implementation plan and coordinated deployment and testing of new Automation and Performance testing platform with Confidential infrastructure, IT, business users and third-party vendors
• Primary point of contact for tools architecture related activities for the project. Coordinating with Confidential Program Managers, Project Managers and FTE’s to ensure all planned activities are accurately resourced and executed within planned timelines
• Coordinated infrastructure provisioning activities, hardware build outs, software vendor (Worksoft/HP) installation windows and schedules, security and system admin participation during install
• Support coordination and onboarding activities of onshore, offshore consultants, software vendors and provide hands-on tool support required for completion of QA service delivery on new testing platforms

Tools:

• Test Management: HP Application Lifecycle Management (ALM)
• Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect
• Test & Web Service Automation: Worksoft Certify, Certify Capture, Certify BPP, Certify Data, Certify Execution Manager, Certify Connect, Certify Impact and Certify LiveTouch
• Performance Testing: HP Performance Center, Load Generator, Data Processor, Site Scope Server, Network Virtualization, Virtual User Generator (VuGen)
• Project/Test Estimate Development and Updates (MS Project 2013)
• Object Modeling and System Diagramming (MS Visio 2010)
• Metrics Reporting and Tracking (HP ALM)
• Project Presentation (MS Power Point)
• SharePoint Project Warehouse - Project Status Reporting

Confidential, Atlanta, GA/Denver, CO

QA Program Manager

Responsibilities:

• Designed plan for overall program test implementation; acquire sign off and weekly updates from all 21 impacted downstream native desktop applications, mobile applications/projects and provide status to Confidential client executives
• Promoted Agile methodology on projects and ensure alignment of test activities and test resources to the planned Sprints
• Managed User Stories, Product Backlogs and Sprints in Rally
• Recommend and implement test management tools, automation tools, security tools and performance management tools. Architect tools landscape and coordinate deployment of recommended client test management tools
• Supervised activities of onshore, near shore and offshore consultants and provide hands-on support across multiple levels of testing (End to End, System Integration Test - SIT, Performance, User Acceptance Test - UAT, Data Migration, Disaster Recovery) required for completion of QA service delivery on client projects
• Handled monitoring and supervisory activities for system integration of applications within portfolios, across different portfolios and coordination with external partners
• Responsible for putting together project metrics across portfolios with direct input from portfolio owners, and communicating project risk assessment results, portfolio test activity dependencies and all project reporting to internal and external stakeholders on recommended intervals to ensure effective executive decisions
• Identified new IT QA services opportunities while delivering exceptional value to the client.

Tools:

• Test Management: HP Application Lifecycle Management (ALM), Rally (Agile and Sprint Test Management)
• Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect
• Test & Cloud Web Service Automation: HP QTP, Service Test, SAP TAO, BPT
• HP Performance Center, LoadRunner, Virtual User Generator (VuGen) - Performance/load test execution
• Project/Test Estimate Development and Updates (MS Project 2010)
• Object Modeling and System Diagramming (MS Visio 2010)
• Metrics Reporting and Tracking (HP ALM)
• Project Presentation (MS Power Point)
• SharePoint Project Warehouse - Project Status Reporting

Confidential, Georgia

Contract - QA CoE Coordinator

Responsibilities:

• Participated in initial planning, sizing, procurement and deployment of QA Test Management platform (HP ALM/Performance Center) on a SaaS model integrated with HP UFT tools (HP QTP, HP Fortify 360, HP Service Test). UFT tools are deployed in Novelis Collo/Data Center
• Scoping and subsequent migration of HP Test Management solution from the SaaS platform to Novelis in-house Global Data Center. And managed integration effort for HP Performance Center and LoadRunner tools to HP ALM and SAP Solution Manager integration
• Managed access to all test beds for SAP (processes tested - Hire to Retire, Procure to Pay, Reliability, Manufacturing, Record to Report, SCM, Make to Forecast, Make to Order), PeopleSoft HRIS Web, Oracle EBS Financials, Active Directory Container Testing, Web Services, EZ-MES .Net C# application, TIBCO middleware, Microsoft Forefront Identity Manager and JBoss space
• Managed functional, integration, Data Migration (Extract, Transform, Load - ETL) and performance testing of PeopleSoft HRIS web solution to SAP HCM via middleware (TIBCO) to third-party providers (UltiPro, Vanguard, Sun Life, Mercer, Trion, ACS BenFlex/BenPlus).
• Validated asynchronous two way conversion of action/reason codes, job codes, employee codes and position codes through parsing and transformation of SAP iDOCs to TIBCO in-bound and out-bound data
• Managed all QA CoE infrastructure setups, deployments, licenses, access provisioning requests and maintenance. And handled integration of HP ALM with Solution Manager; and managed push of SAP Blueprint to HP ALM requirements module
• Developed processes to integrate Novelis PMM quality gates with QA CoE deliverables and enforce project planning with early QA involvement
• Recommended, designed and executed a 3 year RFP to green-light and bring in testing support and automation services vendor with 62 QA resources
• Developed RFA justification to senior management which gained approval for 3 year, 3 million dollar QA engagement
• Recommended and implemented a QA organization structure which supports tower leads at every region of Novelis (North America, South America, Europe and Asia) and who are charged with integration of QA CoE standards, processes and governance structure at each of the regions
• Aligned vendor testing resources to QA processes and allocated resources to new and ongoing SAP and non-SAP projects across all Novelis deployment regions (North America, South America, Europe and Asia)
• Coordinated the scoping and Performance automation script development and validation process on SAP applications, PeopleSoft, Oracle EBS Financials, TIBCO middleware and EDIs
• Delivered hands-on training to Novelis Global CoE teams and PMO on project reporting, test management, defect tracking tools and test lab environment usage
• Successfully delivered test automation project on Oracle EBS Billing and Revenue Management system for Novelis South America (Brazil). Modules deployed - HRMS, Procurement, Order Management, Warehouse Management, Financials (Functionality - Pricing Management, Customer Management, Partner Management and Real-time access)
• Successfully delivered 3 global project implementations in Asia (Global MES/MTS - Korea/Malaysia, iHR Payroll - Korea, BOSS Payroll - Malaysia) and 4 projects in North America (TIBCO, PeopleSoft HR, SAP North America and SharePoint 2013)

Tools:

• Test Management: HP Application Lifecycle Management (ALM)
• Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect
• Test & Cloud Web Service Automation: HP QTP, Service Test, SAP TAO, BPT, Visual Studio 2010
• HP Performance Center, LoadRunner, Virtual User Generator (VuGen) - Performance/load test execution
• Project/Test Estimate Development and Updates (MS Project 2010)
• Object Modeling and System Diagramming (MS Visio 2010)
• QA Training Material Development with Ancile uPerform
• Metrics Reporting and Tracking (HP ALM)
• Project Presentation (MS Power Point)