SUMMARY:

• Over 9+ years of professional experience in the field of Software Quality Assurance.
• Experience as a Sr. Software QA Analyst and Testing in analysis, design, development, testing and implementation of various Client - Server, Web and Banking.
• Extensive experience on Legacy Wires, GB Wires, Legacy ACH, Global ACH.
• Extensive experience on different types of Wires and ACH transfers and be able to triage the defects that are identified during the testing process, including providing root cause analysis.
• Experience on Payments knowledge to provide end to end testing of core banking applications and payment applications.
• Strong experience in using ALM/Quality Centre and Rally for defect tracking, reporting reviewing and analyzing test result.
• Experience in Web based testing including UAT Testing, GUI Testing, Regression Testing, Integration Testing, System Testing and Functional Testing.
• Extensive experience in writing and implementation of complex Test plans. Design, Development and Execution of Test scripts for system and functional projects.
• Extensively involved in various phases of Software Development Life Cycle (SDLC) with experience in testing lifecycle (STLC) using Waterfall, Agile methodologies.
• Expertise in coordinating the team.
• Personal skills include understanding user requirements and meeting deadlines in a fast paced environment.
• Possess very good inter-personal communication and Technical skills.
• Experience in writing test plans, defining test scenarios and test cases, developing and maintaining test scripts based on business and functional requirements, documented all phases of QA process.
• Excellent Communication, Analytical and Interpersonal skills.

TECHNICAL SKILLS:

Operating Systems: Windows, UNIX

Testing Tools: ALM (12.0.1), Quality Centre, Rally, WinRunner and QTP

Data Base: Oracle, SQL Server 2005/2008.

Programming Languages: C, C++, VB

Web Technologies: XML, VBScript

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Sr. QA Analyst

Responsibilities:

• Involved in writing test plans, defining test scenarios and test cases, developing and maintaining test scripts based on User Stories, documented all phases of QA process
• Extensively involved in various phases of Software Development Life Cycle (SDLC) with experience in testing lifecycle (STLC) using agile methodology.
• Strong experience of ACH end to end (in detailed) process and testing.
• Strong experience of NACHA file validation understanding.
• Strong experience on creating different types of ACH Payments.
• Involved in testing different modules Template Management, File Import, ACH Bulk Import, Reversal Processing, Recurring Payments, Confidential Payments, Receivers List Management, and Export.
• Involved in mentoring of junior testers and offshore team.
• Coordinated to sure the test environment is put into place before test execution and manged during test execution
• Experience in attending daily stand-up calls and provided the daily testing status.
• Involved in testing both Customer Visibility and Bank Visibility Application.
• Involved in creating ACH Files for multiple origination accounts CTX, Child Support, PPD, CCD, Payroll and Tax Payment (CCD).
• Worked closely with multiple development teams to resolve the issues.
• Acted as point of contact between project team and development team, for all test activities

Environment: Manual Testing Java, ALM, Rally, Selenium.

Confidential, Charlotte, NC

Sr. QA Analyst

Responsibilities:

• Analyze & review business & functional requirements for various projects related to CEO Portal.
• Worked on writing Test cases and Test plan based on Epic, Use cases, Wireframes/Mock-ups.
• Strong experience on creating different kinds of Wires and ACH Payments.
• Coordinate & establish communication with Clients, Project Managers, Business experts and Application analyst and developers for all testing activities on a project on-site and off-shore.
• Worked on testing responsive design on different break points (screen sizes)
• Create Test plans and develop test cases & scenarios which include data and environment set-up.
• Perform testing and validation on all different browser/OS combinations including iOS/IPAD in all environments of Software Cycle (SIT/UAT/PFIX & PROD).
• Various areas of functional testing are covered pertaining to different applications in related to CEO Portal like New User Experience, Forgot password, Change password, Self Administration, Decommission products, Secure Validation, FXOL,ACH Payments, Wire transfers and approving and rejecting different kinds of wires.
• Created own test id’s with test accounts using internal enrollment systems.
• Monitor the test progress and create & manage test defects which include trouble shooting, debugging & creating trouble tickets.
• Involved in conducting daily defect triage and reviewing defects with development teams.
• Schedule & facilitate daily project status meetings & provide status report to management and project members.
• Assist in identifying process improvements after each release based on issues and defects encountered.
• Worked on Multiple projects on strict deadlines and delivered successfully.
• Worked on different host files for production validation.
• Coordinated and Supported many Production releases and Emergency releases.

Environment: ALM 12.0, Oracle 11g, Java web services, WebLogic 10.3.5,HTML5, JavaScript, WAI-ARIA, Windows XP, iOS, Fiddler.

Confidential, Charlotte, NC

Sr. QA Analyst

Responsibilities:

• Worked on multiple projects like online Banking (RSA) 13.5 to 14.1, MMPP (Manage My Privacy Preferences) Phase I to Phase III, Tridion (Search Functionality), and Jefferson.
• Review and Analyze business requirements and coordinating closely with business team for developing the scenarios.
• Individually owned and manage complete testing life cycle of Manage My Privacy Preferences project which is a part of the Online Banking.
• Maintain and monitor the error log for all issues identified using Quality Center.
• Scheduled the tests for execution and monitor, measure, control and report on the test progress, the product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions.
• Leading and owning the test plans.
• Conducting defect triage calls and worked closely with the development team to drive rapid resolution of the identified defects
• Estimated the testing to be done and negotiate with management to acquire the necessary resources.
• Identified the test scenarios and executed them as per business requirement documents.
• Tested the entire functionality of the application on different browsers/Versions, Tablets and Operating systems.
• Mentoring of junior testers and offshore Team.
• Acted as point of point of contact between project team and development team, for all testing activities.
• Created traceability matrix to map the requirement with test cases.
• Timely identifies and escalates environment issues, data gaps and appropriate administration.
• Participated in all phases of testing deliverables as planning, data testing goals, execution and preparation scripts, defect management, implementation support

Environment: Manual Testing, Quality Center, Java.

Confidential, Muscatine, IA

QA Analyst

Responsibilities:

• Analyzed business, functional requirements and developed test Scenarios, and test cases
• Executed Test cases using quality Center.
• Performed GUI testing, Functional Testing.
• Performed regression testing for the PeopleSoft software upgrade.
• Defect reporting and tracking using Quality Center.
• Worked closely with business and program developers
• Executed SQL queries for conduction Back end Data validation

Environment: Manual Testing, Quality Center with BPT (Business Process Testing), QTP, PeopleSoft9.0, Main Frames, SQL Server 2000, BizTalk, SharePoint.

Confidential, Charlotte, NC

QA Analyst

Responsibilities:

• Tested the entire functionality of the application on different browsers and Operating systems manually.
• Reviewed the Functional specs of the Activities of the Business Stream and Interfaces to write the Test Cases respectively
• Developed and executed the test cases
• Maintained detailed test logs and report test results in Mercury Quality Center.
• Work closely with users and program developers to ensure application development meets to user’s expectations.
• Interface with developers to resolve technical issues and investigated the defects in the application.
• Involved in UAT Testing.
• Executed SQL queries as per the requirement.
• Attending Client meetings and Scheduling Team Meetings
• Providing Daily and Weekly Status Reports.

Environment: Manual Testing, Quality Center, C#, ASP.NET, SQL Server, Visual Studio 2005.

Confidential, Muscatine, IA

QA Analyst

Responsibilities:

• Analyzed business, functional requirements and developed test cases, test scripts for both manual and automation tests.
• Involved in developing detailed test cases using quality center for functional, navigational and security.
• Performed GUI testing, Functional Testing, Database Testing
• Defect reporting and tracking using Quality Center.
• Fully involved in UAT phase to support client.
• Involved in training the Users.

Environment: Manual Testing, Win Runner, Quality Center with BPT (Business Process Testing), PeopleSoft9.0, Main Frames, SQL Server 2000, BizTalk, SharePoint, Web Sphere.