SUMMARY:

• 12 years of extensive experience in Software Quality Assurance & Business Analysis in various domains such as Adobe CQ/AEM, E - Commerce, Banking, Fleet Management, Telecom, Healthcare, Hotels, Insurance. Well-acquainted with all phases of the Software Test Life Cycle (STLC), Software Development Life Cycle (SDLC), Testing Methodologies and Defect Management Life Cycle. Extensive experience in Manual and Automated testing of Web Applications, Web Services, ETL, Mobile Applications, Content Management Systems, Client/server and Back-end. Extensive experience in Agile development environment. Experience in managing and leading QA teams across different geographies (onsite-offshore model).
• Proficient in defining, designing and documenting Test Strategy, Test Plan, Resource Plan, Traceability Matrix, Test Scenarios
• Expertise in requirement management using test management tools like Microsoft Test Management (MTM), Quality Center (ALM), Result Space and Test Director
• Expertise in test reviews using peer review techniques like formal inspection, walk-through and one-on-one reviews and tracking review to closure
• Extensive experience in testing applications on Adobe AEM (Adobe CQ) platform. Experience on workflow validation.
• Extensively involved in GUI testing, Sanity/Smoke testing, Functional testing, Integration testing, System testing, Regression testing, and User Acceptance Testing (UAT)
• Expertise in creating and executing test plans; generated effective Test Summary reports, Bug reports and analyzed the quality of defects
• Experience in Web Analytics testing.
• Extensive experience in testing web services using Parasoft SOAtest and SOAP UI tools.
• Hands on experience in ETL testing. Experience in PL/SQL, SQL Scripts in Oracle
• Experience in testing Mobile Applications using Android (Samsung, HTC) and iPhone devices
• Worked as Business Analyst
• Experience in managing and leading QA teams across different geographies in Onsite-Offshore model
• Excellent team player having good Problem Solving, Analytical, Communication, Interpersonal and Leadership skills
• Quick learner, determination to learn new technologies and take-up challenging tasks

TECHNICAL SKILLS:

Functional Testing Tools: Parasoft SOAtest, SOAP UI

Content Management System: Adobe CQ/AEM, Episerver

Data Warehousing Tools : Informatica, Oracle Business Intelligence (OBI)

Test & Defect Management Tools: JIRA, HP ALM/ QCentre, Microsoft Test Management (MTM), Test Director, Result Space and Change Synergy

Operating Systems: Different flavors of Windows

Database: MS SQL Server, PL/SQL, Oracle9i, Toad, Micros Opera

PROFESSIONAL EXPERIENCE:

Confidential

Adobe AEM QA Specialist

Roles and Responsibilities:

• Participated in requirements reviews to ensure the requirements are complete and testable.
• Created test strategy and end-to-end test plan; executing the plan and managing all activities ensuring that all the objectives are met. Facilitated test plan/case reviews with cross-functional team members
• Trained new team members and business users on Adobe AEM (Adobe CQ). Created authoring guide for business users.
• Worked with team in creation of test cases to validate page templates, components, and Page/DAM properties. Reviewed test scripts created by the team. Driven and followed up on Client reviews and sign off
• Authored pages and validated against design documents. Validated properties and values in CRXDE. Validated responsive behavior on MAC, devices. Performed cross browser validation.
• Performed extensive testing on workflow validation - participant steps, process steps, AND/OR Splits, delegating steps, step back. Suspending, Resuming and Terminating a workflow instance.
• Validated workflow email notifications. Monitored the status of workflow instances.
• Application demo to product owner and business users.
• Performed Web Analytics testing.
• Prepared test coverage and defects reports. Keep track of the new requirements/change in the requirements. Facilitated Defect Triage meetings.

Technologies and Tools Used: Adobe AEM (Adobe CQ), JIRA

Confidential

Scrum Master & Test Lead

Roles and Responsibilities:

• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Worked with the leads to identify cross-team dependencies and manage inter-team tasks.
• Track and communicate team velocity and sprint/release progress. Communicate with other management, engineers, product managers and support specialists on product issues.
• Participated in requirement reviews to ensure the requirements are complete and testable.
• Prepared test strategy and test plan document for the project.
• Worked with automation team in identifying end to end test scenarios to be automated. Reviewed test scripts created by the team. Driven and followed up on Client reviews and sign off.
• Verify automated test results and raise defects in JIRA.
• Worked with team in validating page templates, components, Page and DAM properties, authoring pages validating against design document, functional testing.
• Identified and escalated issues/risks on time and followed up till the closure. Created risk mitigation plan. Resolved issues and dependencies in the team.
• Managed and lead QA track successfully by mentoring, helping and assuring people growth.
• Prepared test coverage and defects reports. Keep track of the new requirements/change in the requirements. Facilitated Defect Triage meetings.

Technologies and Tools Used: Adobe CQ, Quality Center/ALM

Confidential

Test Lead

Roles and Responsibilities:

• Involved in requirement walkthrough phase, understanding the testing effort by analyzing the requirements. Developed Test Plan and Test Strategy documents.
• Created and executed end-to-end test scripts based on Business requirements and Technical Specifications. Managed test scripts, test execution, defect reporting using Microsoft Test Management (MTM)
• Created and executed SQL scripts to validate end user data with the actual data in the database.
• Reviewed test scripts created by the team. Driven and followed up on client reviews and sign off.
• Performed Sanity, Navigational, Functional, Integration, System and Regression testing on the application under test.
• Performed Web Service testing using SOAP UI. Trained end-users on the application
• Creation of test data to test specific ETL flows. Worked with data validation, constraints, source to target row counts. Tested ETL jobs as per business rules using ETL design document
• Facilitated Defect Triage meetings. Prepared Test Coverage and Defect Reports. Kept track of the new requirements/change in the requirements.
• Ensured timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate testing issues where required.

Technologies and Tools Used: .Net, PL/SQL Developer, MY SQL, SOAP UI, Team Foundation Server (TFS), Microsoft Test Management (MTM)

Confidential

Test Lead

Roles and Responsibilities:

• Accountable for all phases of testing for three projects (ATR, HCM, AR) including System Integration Test (SIT), Business Acceptance Testing (BAT) and Warranty support.
• Lead test team in the delivery of Test Planning, Test Preparation and Test Execution activities in adherence to standards for System Integration Test.
• Coordinated the planning and support of Business Acceptance Testing (BAT) with BA’s.
• Manage testing resource requirements for all the three projects ATR, HCM, AR.
• Manage creation, review and sign off of testing documentation (e.g. test strategies, plans, schedule, test cases, dashboards, defect logs, test phase closure reports) ensuring all test artifacts adhere to standards and are stored in the project SharePoint site.
• Understand and communicate testing impact of scope changes/PCRs to the project management team both from a timeline and a risk perspective.
• Performed Web Service testing using Parasoft SOAtest tool.
• Manage testing activities and artifacts to ensure adherence to SDLC Gating criteria and participate in Gate reviews.
• Facilitate the daily defect / status calls. Report the status of test planning, test execution and defects to project team.
• Created and executed high complexity End-to-End test scripts in Quality Center (ALM); when required to ensure test teams meet project timelines.
• Managed sign off of Test Strategy, Test Plan with appropriate project partners. Participated in Audit reviews of Test Artifacts.
• Ensure timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate testing issues where required.

Technologies and Tools Used: Java, J2EE, HP Quality Center (ALM), Oracle 10g, SQL Tools

Confidential

Sr. Quality Analyst / ETL Tester

Roles and Responsibilities:

• Managed and Lead QA track successfully by monitoring and mentoring team members. Played step up role as Associate Project Manager as well. Defined and Implemented QA Processes and testing strategies. Prepared Test Plan and Test Strategy.
• Involved in requirement walkthrough phase, understanding the testing effort by analyzing the requirements. Gathered Requirements from Subject Matter Experts (SME’s) and documented.
• Provided inputs on estimation of tasks broken down to different sections.
• Created Use Case documents. Driven and followed up on client reviews and sign off.
• Test Execution Estimation and Resources Planning using Organization Standard Estimation and Planning Tool.
• Allocation of work among the team. Analyzing Risks and Creation of Mitigation Plans.
• Reviewed test scripts created by the team. Driven and followed up on client reviews and sign off.
• Keep track of the new requirements/change in the requirements. Served as UAT Lead; worked with client to develop and finalize UAT scripts.
• Performed Mobile testing using devices such as Android (Samsung, HTC) and iPhone.
• Performed Web Analytics testing using Omniture tool.
• Configured and tested CRM/CMS products as per the requirements; including debugging and problem solving.
• Facilitating Defect Triage meetings. Preparing Test Coverage and Defect Reports. Facilitating conversations and/or meetings with client to get issues resolved.

Technologies and Tools Used: .Net Framework 3.0, ASP.Net 2.0, Oracle 9i database client for Opera, Result Space, dynaTrace Ajax, SOAP UI, CMS - Episerver, Mobile devices - Android (Samsung, HTC) and iPhone, Day Software CQ

Confidential

Sr. Quality Analyst

Roles and Responsibilities:

• Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center (ALM).
• Involved in preparing Test Plan and Test Strategy. Provided inputs on estimation of tasks broken down to different sections.
• Created test data for testing specific ETL flow. Developed and executed data conversion test cases and validated record counts, check sum, data integrity on both source and destination systems.
• Performed data analysis and data profiling using SQL and Informatica Data Explorer on various sources systems
• Tested and developed the mapping for extracting, cleansing, transforming, integrating, and loading data using Informatica.
• Worked with data validation, constraints, source to target row counts. Tested ETL jobs as per business rules using ETL design document.
• Allocation of work among the team. Analyzing Risks and Creation of Mitigation Plans. Arrange the hardware and software requirements for the Test Setup.
• Tracking change requests. Driving defect triage meetings. Preparing Test Coverage and Defect Reports. Communicate with Clients, Management and Development Team on status.

Technologies and Tools Used: Java, J2EE, Oracle 10, SQL Tools, HP Quality Center

Confidential

Test Analyst

Roles and Responsibilities:

• Served as Business Analyst. Participated in workshops. Requirement gathering. Created Use Case documents. Driven and followed up on client reviews and sign off. Communicate the requirements to development and QA teams.
• Served as Test Lead. Understanding the testing effort by analyzing the requirements.
• Continuously worked development team to ensure design meets requirements and client expectations.
• Continuously worked with QA team to ensure test scripts accurately test project functionalities. Reviewed test scripts created by the team. Driven and followed up on client reviews and sign off.
• Involved in preparing Test Plan and Test Strategy. Provided inputs on estimation of tasks broken down to different sections.
• Test Execution Estimation and Resources Planning using Organization Standard Estimation and Planning Tool.
• Allocation of work among the team. Analyzing Risks and Creation of Mitigation Plans.
• Tracking change requests. Driving defect triage meetings. Preparing Test Coverage and Defect Reports. Communicate with Clients, Management and Development Team on status.

Technologies and Tools Used: .Net, Oracle 10g, Result Space