SUMMARY:

• Solution - oriented professional with a history of delivering high profile projects as a QA Project and Team Lead with clean and expected results. Adept at developing effective testing procedures, project documentation and implementation of key test plans under deadline. Skilled at handling complex projects, rapidly growing requirements and working effectively with all levels of management to satisfy project and productivity requirements.

TECHNICAL SKILLS:

Quality Assurance Methodologies Experience: Project Test Lead on many projects, Black Box Testing, Grey Box Testing, Involved in Code Reviews, Involved in Design Reviews, Problem Solving Skills, Troubleshooting Skills, Interpersonal Skills, SCRUM Development, Agile Development, Waterfall Development, CORE Team Methodologies

Testing Types: Integration Testing, System Testing, System Integration Testing, Regression Testing, Smoke Testing, Acceptance Testing, Alpha Testing, Beta Testing, Stability Testing, Hardware Testing, Usability Testing, Negative Testing, Positive Testing, Boundary Testing, Exposure to some Automated Testing (Was always pulled off automated testing projects to help meet deadlines), User Acceptance Testing (UAT), End to End Integration Testing, Performance Analysis Testing

BA Skills & Experience: Conceptual skills, analytical skills, communication skills, presentation skills, organization skills, and management skill along with experience doing Requirement Gathering, Requirement Analysis, Requirement Writing, Requirement Clarification, Interviews, Document Analysis, Requirements workshops, Surveys, Site Visits, Business Process Descriptions, Use Cases, Scenarios, Business Analysis, Task and Workflow Analysis. Decompose High-Level Information into Details, Abstract up from Low-Level Information to a General Understanding, and Distinguish User requests from the Underlying True Needs, Verbal and Written Communication Skills, Ability to Interact Professionally with executives, managers, and subject matter experts, Acrobat, Adobe Pagemaker, Quark XpressTechnical Writing Experience: All Types of Technical Writing, Test Case Development, Test Procedure Development, Test Plan Development, Exit Summaries, Test Matrices, Media Writing Skills, Newspaper Writing, User Guide Development, Milestone Reports, Final Test Reports, Gap Analysis, Test Strategies, Project UpdatesPlatforms/ApplicationsTested Upon: Linux Servers, UNIX Servers, Windows NT, Windows Servers, AS/400, Mac OS X, Motorola Set-tops, Panasonic set-tops, Saville CBP, Oracle Forms, Oracle Reports, Oracle DB, XML Data, JAVA, C, C++ written applications, DOC1 Invoice Software, Web Testing, experience with SQL, Interactive Television On-Screen Guides, Almost Human Readable AHR files, VM-Ware Experience, VOD - Video on Demand Interactive Applications, OCAP-JAVA Applications, Tru2way Interactive TV Applications, Web Testing, EBIF-Legacy, eTV - Legacy, EBIF-New, eTV-New, Ensequence PTK (Production Toolkit), MMIS (Medicaid Management Information System)

Test Tools & Applications Used: TOAD, Exceed, CORE FTP Lite, PMEase-Quickbuild, PUTTy, SQL, VISIO, MS Visual Studio, Rational Rose, AFP Viewer, Adobe Photoshop, Adobe Dreamweaver, MS Project, Experience with VM-Ware on Linux Servers, Apple Pages, Apple Numbers, PowerPoint, Excel, MS Word, Keynote, SnagIt, KVM- Raritan Dominion KX2- Port access to virtual networks, Sylvester - Video Stream Capture, Cognos 8BI

Bug/Project Tracking: Rational Clear DDTS, PVCS Tracker, Team Track Bug Tracking, HP Quality Center/Test Director/ALM-Application Lifecycle Management, Version One (Agile Dev Tracking), Rally - (Agile Development Team Tracking), IBM Rational, IBM Rational Rose, SDT Review Pro, Bugzilla, ALM- Application Lifecycle Management 11.0

Sales, Marketing, Social Media, Website Creation: Customer Event Sales, Customer Phone Sales, Customer Installation, Proposal Creation, Cold Calling, Marketing Creation of company marketing materials, Managing and creation of online presence for Facebook, Twitter and other networking sites, write video scripts and write Press Releases along with procuring meetings with potential clients, press releases, pricing guides

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

QA Consultant

Responsibilities:

• QA test lead responsible for creating test strategies, test plans, test cases, post implementation reports, final test reports, updating system documentation based on changes to the system after project goes into production and gathering and/or creating testing data.
• Test all aspects of the Colorado MMIS (Medicaid Management Information System) including front-end claims, EDI, DSS, COLD, IVR, batch processing and X12.
• BA lead participating in planning and requirement clarification meetings where also responsible for writing TRDs which have to be approved by the state of Colorado.
• Working knowledge of medical claims 8371 (Institutional), 837P (Professional), 835 Remittance Advice, ACS X12, HIPAA.

QA Consultant

Responsibilities:

• Manage and create test cases for the testing of polling, trivia, voting and data collection EBIF/eTV applications.
• Create application play-out, modify the CIP (XML), and execute command via Kernel-based Virtual Machine (KVM) on various networks including AMC, Bravo, Discovery, E, History, G4, Style, and USA.
• Evaluate (TRD) Technical Requirement Document for defects and clarity as well as log bugs via Bugzilla & ALM.
• Use and testing of Ensequence PTK - production toolkit v 2.7.2/2.8.1, which creates broadcastable EBIF/eTV enhancement applications, which run on various networks and interact with various user agents that reside on the user Motorola and PACE set-tops.
• Perform user acceptance testing, system testing, functional testing, compatibility testing, end-to-end testing, defect retesting, and usability testing of Canoe interactive EBIF/eTV applications on Motorola and PACE set-top boxes on a DAC head end environment.
• Testing of IAM (interactive messaging) recorded from EBIF application user interaction.
• Use of ALM/ HP Quality Center for editing, logging and running test cases.
• Use of SerCom scripts run from command line or batch files for running to multiple tests.
• Attended Daily Meeting (SCRUM) with QA Manager and other testers in order to discuss any critical problems and plan for future strategic decisions

Sales & Marketing, Business Analyst and QA

Responsibilities:

• Continually test website, databases on the back-end, marketing materials, training documents and internal software.
• Write test plans, test cases; final test reports, test matrix, bug reports.
• Manage, create & write copy for Facebook, Twitter & many green energy social networking sites.
• Supervise and give input into decisions concerning marketing materials, write press releases and video scripts.
• Help plan and setup sales events to introduce and sell our products to new customers.
• Contact many potential customers all over the world through all our social networks, websites and via email and phone.
• Generate proposals for potential customers who want to move to renewable energy.
• Create materials and write copy for targeted marketing campaigns.
• Create and maintain social networking sites for Green Energy Solutions including Facebook, Twitter, Bebo,
• Go on-site to look at proposed places for installing solar and wind applications.
• Look up potential customer state and federal renewable energy incentives for proposals and estimates for commercial and residential applications.
• Wind project installation management including pulling permits, interviewing electrical and structural engineering sub-contractors, executing purchase orders, creating invoices, pricing out projects etc.

QA Lead

Responsibilities:

• Testing Code Download on all fielded set-top box types including PACE, Motorola and Panasonic for all interactive guide combinations, firmware and VOD applications along with testing transitions, rollbacks and upgrade combinations on the HITS/NAS distribution system.
• Testing a new internal NAS code download system that will replace the existing NAS Code Download delivery system.
• Testing of Motorola and Thompson DTA set-top boxes along with HE configurations for national rollout.
• Wrote test cases, test reports, test plans, gap analysis & test matrix.
• Worked with other teams and other groups in order to ensure product would be viable for production support.

Sales, Marketing & QA Lead

Responsibilities:

• Manage creation of social media presence & write copy for Facebook, Twitter & many social networking sites.
• Planned and setup sales events to introduce and sell our products to new customers.
• Conducted interviews for new sales people.
• Supervise and give input into decisions concerning marketing materials, write press releases and video scripts.
• Trained all new salespeople on all the products.
• Worked with installers to make sure customers were satisfied.
• Created sales video and company website along with testing of website after all major changes.
• Organized and kept track of product inventories.
• Contacted potential customers through in-person cold calls, cold phone calls and email.
• Generated proposals for potential commercial customers

QA Project and Team Lead / Business Analyst

Responsibilities:

• Oversaw LFG (Live Feed Generation) for Linux and NT environments for code distributed to North and South America in an agile process environment.
• Reported progress during daily agile meetings as test lead for all projects, along with keeping track of mission critical defects and writing all technical documentation required for project including test plans, test cases, requirements, test reports, gap analysis, use cases, bug reports, test data etc.
• Performed client / server testing, regression testing, manual testing, some automated testing, integration testing, user acceptance testing, system testing, functional testing, compatibility testing, end to end testing, smoke testing, load testing, stress testing web application testing, defect retesting & usability testing.
• Ensured verification of software and hardware products by locating, isolating and reproducing anomalies, to include but not limited to programming, user documentation, hardware systems integration, and interface or design defects.
• Performed web based testing through the use of SQL queries, TOAD, Oracle 10g forms end to end to test data integrity.
• Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Gathered requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Project and test team lead for major high profile national interactive A24 set-top guide rollout managing two test teams of about 30-40 people across two cities. This project took about 1.5 years from start to completion and the end product is still in the field today.
• Reported project progress during daily project / bug management calls/ meetings with high profile client project stakeholders to ensure all project requirements were met and acceptable in a waterfall environment.
• Tested Motorola, PACE and Panasonic set-top boxes integrated into a DAC head end where tested set-top boxes running interactive television guides, click-stream, Pay Per View, VOD, Security, Dolby Audio and screen data.
• Ensured verification of software and hardware products by locating, isolating and reproducing anomalies, to include but not limited to programming, user documentation, hardware systems integration, and interface or design defects.
• Wrote and created test cases, test plans, test matrices, test reports, requirements recommendations, gap analysis, use cases, bug reports, created test data, and performed in a project test lead role for major cross city releases.
• Helped test original VOD and DVR in development over the DAC HE distribution system and after fielded along with MPEG, IPG, EPG and OCAP.
• Performed client/server testing, regression testing, manual testing, some automated testing, integration testing, user acceptance testing, system testing, functional testing, compatibility testing, end to end testing, smoke testing, load testing, stress testing web application testing, defect retesting & usability testing.
• Took part in the preparation of Project plan and user acceptance testing. Received a detailed understanding of business functionality and took the responsibility of preparing the Functionality Test Plan, which was used by testing team while doing their testing process.
• Took part in the meetings with Sr. Business Analyst and managers and understood various process plans, business process, and functionality in detail. This helped me to prepare Integration Test Plan, which was used by functional team as well as development team for doing detailed testing on the business application.
• In a BA role, gathered requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)

QA Consultant in Roles of Quality Assurance, Business Analyst

Responsibilities:

• Executed GUI testing on internal TCI web application, being developed for tracking Y2K inventory compliance.
• Executed test cases for user acceptance testing of the Saville AS / 400 billing system and the DOC1 invoice software at ICG and Architel projects.
• Executed test cases for OMS and ASAP development & integration testing in a client server environment, using UNIX tools to verify provisioning on 5ESS network switch for Architel project.
• Performed requirement analysis & test design, according to business requirements and architecture for both automated service activation applications.
• Performed in-house GUI testing on credit card tracking software, running on Win95 & NT, using SQL and Access databases.
• Tested migration from existing character based data entry system, to a new GUI based data entry system designed to process timely mutual fund information sent to financial magazine publications and internet web-sites.
• Led the planning, executed, communicated and documented project test activities for the ORL.
• Successfully engage in multiple initiatives simultaneously, while participating in groundwork of Project plans, user acceptance testings. organizing Functionality Test Plans which was utilized by the testing team during a testing process.

Quality Assurance Analyst

Responsibilities:

• Conducted QuarkXPress focus tests, bug hunts, regressions, new feature tests, documentation verification testing & Alpha / Beta testing or all domestic and international languages the application is written in.
• Promoted from Testing Assistant to Testing Technician within 6 months
• Performed functional tests, using all languages with Installers, Updaters, Upgrades, Encrypted Installers, Master Disks, 1st Articles & international dongles.