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Symantec Endpoint Protection Architect / Sme Resume

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Ny, NY

SUMMARY

  • I am a conscientious self - starter with more than 25 years of experience working in the Information Technology Industry.
  • Acknowledged leader, capable of working with and communicating effectively with personnel at all levels Proven ability to successfully implement and manage complex projects requiring the cooperation of both internal and external entities.
  • Excellent analytical and organizational skills reflected in work assignments.

TECHNICAL SKILLS

  • Microsoft Windows Server 2012 R2, 2008 R2, 2003, 2000, NT4.
  • Microsoft Exchange Server 2012 R2, 2010 R2, 2007, 2003, 2000, 5.5.
  • Microsoft Hyper-V 2008 R2, 2012 R2
  • Microsoft Cluster Services 2008 R2, 2012 R2
  • Microsoft Data Protection Manager (SCDPM) 2010, 2012 R2
  • Microsoft Active Directory, GPO's, Scripts, DNS, Confidential, IIS, OWA, WSUS, RDS, NPS, etc...
  • Microsoft Office 365
  • Microsoft Power Shell, and Visual Basic (limited)
  • Microsoft SQL Server 2005. 2008 (limited)
  • Microsoft Remote Desktop Server (RDS) & Terminal Server (TS)
  • VMware ESXI & VCenter 5.5 (limited)
  • Blackberry Enterprise Server 5 (BES)
  • Citrix Presentation Server 4.0
  • Websense Web Proxy Server (integrated with Cisco ASA Firewall)
  • Symantec BackupExec 8, 9, 10, 11, 12, 2010, 2012
  • Symantec NetBackup version 12.x
  • Computer Associates ArcServe 3.x, 11.x, 12.x
  • Symantec Endpoint Protection Manager (SEPM) version 11.x, 12.x Kaspersky Anti-Virus Enterprise Edition 8 Server
  • Acronis True Image Workstation & Server 8, 9, 10
  • Symantec Ghost & Ghostcast Server 9, 10, 11
  • Postini, Google Apps, SpamHero
  • Novell Netware version 3.x,4.x,5.x, 6.x, Suse Linux (limited)
  • Novell GroupWise 5.x, 6.x, 7.x, and Document Management
  • Novell NDS, DNS, Confidential, IFolder, Border Mngr, UnixWare, ZenWorks
  • Xerox, Kyocera, Lexmark, HP basic & MFP network configurations
  • HP P-2000 ISCSI SANS
  • HP & Compaq Proliant DL & ML Series Servers
  • Dell PowerEdge Series Servers
  • IBM XSeries Servers
  • Cisco, Sonic Wall, Juniper, Broadcom, HP, Netgear, 3Com, etc...(limited)
  • RILO, ILO, IDRAC, Array Controllers, SAS, SATA, SCSI, IDE
  • DLT, SDLT, & Ultrium tape drives and enclosures
  • Microsoft Windows 10, 8, 7, XP, ME, 98, 95, DOS
  • Microsoft Office & Outlook - all versions
  • Various departmental and industry specific Client/Server applications

PROFESSIONAL EXPERIENCE

Confidential, NY, NY

Symantec Endpoint Protection Architect / SME

  • Consultant for " Confidential " in Confidential . 10 week project involving the upgrade and optimization of Symantec 12.x Endpoint Anti-Virus Protection. Scope included approximately 2,500 Servers, and 4,000 physical/virtual desktops spread out across a worldwide enterprise environment. Worked closely with CIT IT management and staff, discovering, planning, testing, upgrading, and optimizing the a/v environment.

Confidential, Cranford, NJ

Senior Systems Engineer

  • Provide a wide variety of hands on network support services to Corporate IT departments and small businesses through Managed Services Agreements, per diem, and ad-hoc project based assignments. Install, troubleshoot, manage, enhance and maintain various services on customer networks including O/S, Active Directory, Group Policy, Backups, Email, Printing, Special Applications, Virtualization, and basic connectivity.
  • Periodically fill in for customer IT department personnel, performing network/email administration and special project support.
  • Work closely with sales team where I meet with potential and existing customers. Design and implement custom IT solutions according to their needs and or RFP's.
  • Project lead for various Microsoft 2008, 2012 Server Upgrade Projects.
  • Project lead for multiple PC refresh projects including, proof of concept, image building, time estimates, technician training, rollout scheduling and weekly status updates.
  • Designed and implemented a disk based Backup & Disaster Recovery solution for a financial institution's HQ file servers. Approximately 60 physical Servers. Utilized Symantec's Netbackup v 12.x. Configured offsite datacenter replication. Provide periodic DR testing and technical support.
  • Designed, and implemented a highly available Microsoft Server 2008 Hyper-V virtualized network for a small business customer. Installed and configured HP ISCI SAN hardware and HP Host Servers in a 2 node cluster. Utilizing Microsoft Cluster Services, configured cluster shared volumes and migrated approximately 30 physical servers.
  • Designed and implemented a Disaster Recovery solution for a small business customer using Microsoft Systems Center Data Protection Manager 2010. Setup replication of DPM Hyper-V backup data on a daily basis to a pre-seeded server offsite. Performed periodic failover testing and provided ongoing technical support.
  • Designed, and implemented a highly available Remote Desktop solution for a small business customer. Utilized Microsoft Server 2008 R2 Remote Desktop Server for user access to corporate resources from small satellite offices.
  • Installed and configured Microsoft Server 2008 R2 RemoteApp to allow vendor access to specific applications through a web browser.
  • Create and install SAN Certificates for customer servers.
  • Worked closely with our Cisco infrastructure team and configured Vlan access groups using a combination of Microsoft's 2008 Network Policy Server ( Confidential ), Active Directory Security Groups and Confidential .
  • Designed and implemented email migrations to Office 365 and other “Hosted Exchange Solutions” from in house Microsoft Exchange servers and other email environments including Novell GroupWise and pop mail..
  • Designed and implemented a Centralized Microsoft Active Directory network, enterprise wide, for a non-profit organization. Complete upgrade and overhaul of a legacy Windows 2000 enterprise network environment to Windows 2008. Introduced Exchange 2007and Citrix Presentation Server..
  • Provide Datacenter support to various customers in the stock trading industry. Cabling, racking, building, updating, maintaining and troubleshooting X86 Hardware.
  • Designed and implemented various email system conversions from Novell Groupwise to Microsoft Exchange, Pop mail to Microsoft Exchange, and CCMail, Lotus Notes to Novell Groupwise. Utilized Email Shuttle or Quest Tools for conversions between systems..
  • Installed Microsoft Cluster Services 2003 to replace a Doubletake Exchange Cluster for a major auto dealership. Configured cluster aware applications such as Microsoft Exchange and IIS for automatic failover.
  • Designed and implemented various Microsoft Exchange Server upgrades from/to versions 5.5, 2000, 2003, 2007, and 2010.
  • Designed, and implemented all facets of a major Novell O/S version upgrade enterprise wide for a midsized financial institution. Extended Schema, optimized replica placements, introduced and configured Novell DNS, & Confidential and auditing. Automated Branch server installs via custom created bootable CD's with patches and answer files.
  • Designed, and implemented various Novell to Microsoft 2003/2008 network conversions.
  • Provide backend support for internal NOC monitoring. Racking, building, updating, managing, maintaining, and troubleshooting X86 Hardware and Software.
  • Periodically assist with network security audits as it pertains to HIPPA and SOX compliance both in house and customer networks.
  • Periodically obtain certifications to fulfill Microsoft Partner requirements.

Obtained the elite Novell CDE (Certified Directory Engineer) certification to maintain the company's status as the only Novell Platinum reseller in NJ. Series of written tests concluded with a real time, non-simulated practicum online exam. There are fewer than 1000 CDE's worldwide.

Confidential, Staten Island, NY

Senior Systems Engineer

  • Contracted out as a "special projects" Team Lead for a major construction company's corporate headquarters in midtown NYC. Novell 4.11, 5.x, 6.x enterprise network. Worked on server and NDS issues. Installed Novell Zenworks. Created and pushed software packages to end users on the network. Installed Novell Border Manager, created inbound/outbound Firewall rules.. Assisted with user, and GroupWise email administration.
  • Performed Novell O/S upgrades and enhancements both in-house and for various small business customers and educational facilities.
  • Provided on site support for server, workstation, network, and printer issues to various customers on Novell networks.

Confidential, Branchburg, NJ

Senior Systems Engineer

  • Installed/repaired in house phone and data connections.
  • Upgraded whole in house network to Cat5 Ethernet.
  • Managed in house PBX system.
  • Assisted the PC Integration Department. Uploaded custom PC packages to the local Novell server. Created a semi automated deployment system utilizing a Dos Boot Menu which consisted of a choice of network startup files, parameters, and choices for which packages to deploy for which specific customer equipment.
  • Team lead for multiple Server/PC refresh projects for major Pharmaceutical company's call centers consisting of Novell 4.11 Servers and Windows 95 workstations.
  • Team Lead involving a complete ground up network installation for a new High School in PA. Installed Windows NT4 servers along with Novell 5.x and Windows 95 workstations. Installed all Ethernet switches in MDF and IDF's to a fiber backbone. Trained technicians on all aspects of PC deployment. Installed and configured Novell Border Manager. Created firewall rules. Installed Microsoft Proxy server. Created custom access lists for students and faculty.
  • Contracted out as a Helpdesk Analyst for a major Pharmaceutical company. Novell 4.11, 5.x enterprise network. Assisted with day to day help desk duties. Automated the deployment of custom installation packages to training center PC's.
  • Installed new cabinets and rack mount servers in datacenters
  • Provided on site support for server, workstation, network, and printer issues to various customers on Novell networks.

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