Malware Analyst Resume

SUMMARY:

Cyber Security analyst with many years of experience performing incident response leveraging various different tools to help during the triage of an event/incident.
I am looking for an opportunity to enhance my overall cyber security experience in a challenging environment. Focused on enhancing cyber security posture, based on proactive measures meanwhile expanding my skillset.
Provided changes to the interface of an internal tool which made it more efficient and ensure quicker incident response technique for clients
Improved team efficiency by suggesting shift changes for better coverage for overnight and weekend shifts
Trained team members on using open source intelligence to better determine malicious activity
Received employee recognition from company managers for client satisfaction due to thorough explanations of incidents
Promoted to after - hours on call team for emergency alerts & incidents

PROFESSIONAL EXPERIENCE:

Confidential

Malware Analyst

Responsibilities:

Monitored and responded to security events/incidents for clients in a 24 by 7 environment
Analyzed malicious traffic to identify network based Confidential using various Confidential analysis tools
Analyzed initial attack vectors for various incidents to identify delivery mechanism for the malicious payload
Investigated and identified recon activity related to security scans using various open source information including GeoIP, Virustotal, Whois information and many others
Blacklisted domains & IP addresses that were identified during incidents
Notified clients of alerts & incidents when malware was found on client endpoint
Responded to clients with in depth analysis of malicious incidents including initial attack vector and network based forensics to identify the various Confidential
Flagged malware strings within malicious content to create rules for capturing malware within future scans
Analyzed/flagged hosts and IP addresses carrying malicious content

Confidential

TAC Analyst

Responsibilities:

Pushed security updates/patches/anti-virus agents utilizing Confidential on users workstations
Review & responded to Confidential alerts
Review & monitored Confidential alerts
Conducted log searches using Splunk based on open and close source threat intelligence
Review & monitored SourceFire alerts
Setup mobile device encryption to allow corporate email setup on company/personal devices
Reviewed/monitored spam/phishing emails
Managed encryption recovery for full disk encryption accounts through Confidential
Troubleshot and repaired company machines requiring reimages due to malware infections or hardware upgrades
Performed backups/transfers from infected/faulty machines/drives
Managed administrative rights for workstations and desktop applications to remain compliant within security measures
Setup network drives for thin client users
Managed user accounts in Active Directory (disable/enable, terminate, move, add to groups)
Managed workstations in Active Directory (move, add to groups, enable/disable rights)
Setup Remote Access tokens for users including key fob and software based tokens for applications and sites requiring dual factor authentication
Installed/Setup/Troubleshot VPN software/connections for users working offsite (Pulse Secure, CISCO)
Pushed software installs/updates using Confidential to users workstations
Provided over the phone support and troubleshot VPN/network issues for remote users
Managed Lync conferencing accounts for users through Microsoft Server
Worked alongside teams company-wide to promote security awareness and technical efficiency

Geek Squad Agent

Confidential

Responsibilities:

Used troubleshooting skills to quickly identify complex software and hardware issues on computers, mobile devices, networking equipment, and peripherals.
Monitored and removed various types of malware infections including Adware, Spyware, Ransomware, Trojan viruses from client machines.
Installed and setup Antivirus and Internet Security software for clients
Setup secure networks enabling WPA/WPA2 for devices at client sites including modems/routers/extenders
Performed repairs and maintenance on a wide variety of operating systems including, Windows XP, 7, Vista, 8, Mac OS X.
Replaced various hardware components including hard drive, memory, processor, video card, and motherboard on desktops, notebooks, and netbooks.
Used internal ticketing system to document and manage the lifecycle of the repair.
Extensively collaborated with various manufactures to resolve unknown software and hardware issues.
Performed data transfer onto new computers and performed data recovery on faulty hard drives.
Provided detailed documentation of repairs throughout the entire process.
Followed up with clients to increase client retention and maintain resolution.

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