PROFESSIONAL SUMMARY:

• Around 4 years of IT experience in Infrastructure Administration and support of Multiplatform Operating System environments with an understanding and experience of Various Operating systems.
• Expertise in packaging and have an in - depth understanding of Packaging and Deployment using Windows Installer and all Technologies associated with it.
• Experienced in Flexera Installshield tools for Application Packaging on Windows environment.
• Experience in application packaging using WISE Packaging Studio 7.0, Flexera InstallShield & SoftGrid Sequences using MS App-V 4.6 sp1.
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules (MSM) etc. for use with MSI’s.
• Packaged applications using VMware ThinApp v 4.7.3 for non-compatible applications
• Extensive experience in design and installation of Microsoft System Configuration Manager 2007/2012.
• Expertise in Deployment, Administration, Troubleshooting Systems Management Server and System Center configuration Manager (SCCM R2 / R3) and MDOP 2010 / APP-V 5.
• Upgrades of SCCM 2007 to SCCM 2012 &CB with Endpoint Protection.
• Experience with OSD and MDT within SCCM as well as MDT stand-alone Deployments.
• Architectural exposure on Windows Operating Systems & Debugging Full, kernel and application dumps
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Expertise in Maintaining VMWARE ESX 3.5 Environment and Hyper-V.
• Successfully worked on the design and deployment of mid to large scale SCCM infrastructures.
• Good Experience in automating the applications for software distribution using SMS Installer, APP - V, PC Refresh, Install shield Admin Studio 8.x/10.x/11.x, Soft grid 4.x, Citrix.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.
• Well- Versed with Creating packages, Programs and distributing the content to Distribution points and deploying to several User and device collections.
• Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, and Security, Windows 2000 Active directory services and other NT4 and 2000 versions.
• Familiar with multiple ticketing/tracking software including Heat, and Remedy
• Expertise in Design and administration of Web servers (IIS 6/5).
• Troubleshooting/Problem solving skills and providing Technical Support.
• Expertise in Packaging applications with Wise/Admin Studio and Virtualizing applications using APP-V and Thin APP.

TECHNICAL SKILLS:

Operating Systems: Windows 10/8/8.1/7, Windows 2k/2k3, Windows 2008/2012/2012 r2 server.

Management &Deployment Tools: SMS 2003, SCCM 2007/2012/2016, MDT, Orca, Install rite, Beyond compare tool, Teamviewer

Packaging Tools: Wise Package Studio, Admin Studio, SMS Installer, VM Ware, File Mon, Reg-Mon, Procmon, PS-Tools, ACT 5.6, OCT, Orca, IEAK, Adobe Customization Wizard 10 & 11.

Virtualization Tools: APP-V4.6 sp1/5.0, and Soft grid and SCVMM (System Center Virtual machine Manager, Hyper-v Console, VMware VCenter).

Scripting Languages: Wise Script, VB Script, AutoIT Script, Power shell, Windows Query Language (WQL) using Scriptomatic Tool, SQL.

Web Servers and Proxy: Microsoft IIS 7.0, 6.0 With windows 2008 and 2003

PROFESSIONAL EXPERIENCE:

Confidential, Bowie, Maryland

Windows Application Packager & SCCM Consultant

Responsibilities:

• Packaged applications using Flexera Installshield created and maintain systems documentation for testing and validation on desktop.
• Used Installshield 2015 in creating the Packages and Altiris Wise packaging Studio 7.0 for creating the wrappers around to silent install the Applications.
• Patch with Powershell scripts, WSUS and SCCM.
• Administered the WSUS server to keep all equipment patched with the latest security software.
• Written Custom Actions for MSI’s using PowerShell and VB Scripts.
• Coordinated with Evaluation, Packaging and Deployment teams to certify and deploy the software packages for both Desktop and Citrix Servers.
• Responsible for configuration/deployment of Windows Bitlocker in the environment.
• Worked on Packaging the Virtual Apps and published them using Citrix Receiver 14.1.200.
• Used Admin Studio 2015 Enterprise’ process Assistants and Flexera Software’ Workflow Manager in Advancing/Tracking the Work flow requests.
• Used the Microsoft Office Customization Tool (OCT) to Deploy Office 2016 products into our Environment.
• Used the handy tools like Beyond Compare, Process Monitor, PsExec, Autoruns and Event Viewer in troubleshooting the Applications.
• Used PowerShell scripting for packaging application and silent installations.
• Used VMware vCenter for creating, deploying the test Win 7 VM’s, from the different Win7 Base line images available in the Data stores.
• Used VMware vSphere Client 6.0 for creating, deploying the test Win 10 VM’s for the fellow Teammates’.
• Involved in Team Meetings (Weekly & Monthly), documenting the standards, Metrics and procedures employed for packaging and testing the packages.
• Been in the part of creating a SharePoint page to categorize the windows 10 Compatible Applications and sorted out the compatible applications into a list.
• As a part of Process Improvements, I Created a Share point page for Tracking the SME’s, App owners & UAT Testers for all the 1213 & counting Apps in our Environment.
• Closely worked with the End Users in troubleshooting the win 7/10 Package Deployment issues.
• Used HPSM in tracking and closing the High priority incident.
• SCCM Imaging, Heat ticket Management.
• Performed software distribution and patch management to Windows 10 desktops, laptops and Citrix Servers.

Environment: WSUS, SCCM 2007/2012/2016, Flexera InstallShiled 2015, VMware VSphere, Windows 10, Citrix servers, Share Point 2013, Admin Studio, ProcMon, Tuner, TCP/IP View, Beyond Compare.

Confidential, Bonita Springs, Florida

SCCM Consultant & Desktop Assistant

Responsibilities:

• Packaged applications using Wise Packaging Studio created and maintain systems documentation for testing and validation on desktop.
• Coordinated with different groups to deploy software packages and well versed with Packaging Software Development Life Cycle(SDLC)
• Packaged applications Using VMware V-Sphere Web Client v 5.1 for non-compatible applications
• Rationalized source media, obtaining license information, and testing applications packages in a virtual environment using VMware Workstation 9.0 and V-Sphere Client 4.1 & 5.1
• Designed/Developed Application Solutions for packaging and deployments utilizing SCCM 2012
• Created packages, Programs and the distributed the content to Distribution points and deployed to User and device collections using SCCM 2012
• Deployed the monthly MS Security patches for Servers and user machines by using SCCM 2012 for windows servers and user machines.
• Change Management procedures in doing so using WSUS, Powershell and System Center 2012 (SCCM).
• WSUS Powershell scripts to add computer objects to WSUS groups and pulling WSUS client information, replication scripts to check on domain replication, etc…
• Coordinated with Evaluation, Packaging and Deployment teams to certify and deploy the software packages for both Desktop and Citrix Servers
• Used VMware Workstation 8 and V-Sphere 5.1 to create virtual machines to package and test the packages
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual using Install Shield 2013.
• Worked on and maintained workstations in a VDI Environment.
• Maintained documentation for each and every software package that got packaged.
• Involved in Team Meetings (Weekly & Monthly), documenting the standards, Metrics and procedures employed for packaging and testing the packages.
• Worked with the Business Analysts, Application Owners, Software Requestors and end users to troubleshoot problems with the packaged applications in the various locations of Herc locations all around the world.
• Efficient in completing the Tasks and Closing the Incidents on time.
• Extensively tested applications before rolling out to UAT and involved in getting the package certified for the packaged applications for Windows 7 and Windows 10 Environments for both 32 Bit and 64 Bit
• Created Custom Actions that add additional functionality to an MSI using VB Script and the custom Wise Script Templates (Wrapper Scripts).
• Production of test reports and other documentations as required.
• Performed software distribution and patch management to Windows desktops, laptops and Citrix Servers.

Environment: WSUS, SCCM 2007/2012, Wise Packaging Studio, VMware V-Sphere Web Client 5.1, Windows 7/10, Share Point 2013, Install Shield 2013, Admin Studio, FileMon, RegMon, Tuner, TCP/IP View, Beyond Compare, USMT.