Summary

Solutions-oriented and organized IT project manager with over six years of experience designing, implementing and supporting large enterprise level projects. Over eleven years of experience supporting and troubleshooting a wide variety of both health care and non-health care related software, hardware and network infrastructure. Proven experience with many IT initiatives to deliver a high level of system-wide IT services that large organizations require. In depth knowledge of the health care industry in regards to technical needs, hospital operations, patient safety, regulatory compliance, medical terminology and more.

Qualification Highlights

• Large Scale IT Project Management
• System Standardization
• 24hr on-site/on-call IT support
• Statewide Software Deployment
• Extensive healthcare experience
• Managed 20,000+ Active Accounts
• Training of staff/contractors
• Extensive Hardware Troubleshooting
• Inventory Management
• Systems Implementation
• Top Tier Software Troubleshooting
• Customer/Client Oriented

Technical Expertise

Project Management:

Extensive experience managing IT projects ranging from small departmental upgrades to state wide systems deployment. Proven success at effectively identify needs and implementing new technologies into large originations at a high level of efficiency. Great ability to self-direct and organize group focus due to in-depth technical knowledge of project needs.

Software Skills:

Extensive experience configuring, troubleshooting and supporting many health care specific applications and infrastructure including Cerner,Meditech, Synapse, Pyxis, VHI, Traumabase, McKesson, Lumedx, Lawson, EMS Enterprise, Epiphany Cardioserver, Impress, HealthWare, Medidose, and many others. Further experience configuring, troubleshooting and supporting a vast amount of non-health care related applications for Windows, Linux, Unix, Citrix and Mac platforms.

Hardware Skills:

Several years of hands on experience with hardware installation, configuration, troubleshooting and maintenance for both health care and non-health care related devices including Workstations, Servers, Printers, Fetal Monitors, Ultrasound Machines, Bone Density Readers, Glucometers, Blood/Gas Analyzers, Med Stations/Verification and many other devices.

Network Skills:

MS Server 00/03, Active Directory, SMS, SCCM, WAN, LAN, Windows, MAC, Linux, Cisco, Citrix, Switches, Hubs, Routers, Access Points, Servers, Cabling, Rack/Closet Management, Firewalls, TCP/IP, DNS, DHCP, UDP, VoIP, Cisco CLI, VLAN, Remote Desktop, Exchange Server, Print Server Management and many other network functions.

Work Experience

Confidential, Vail, CO,January 2012 Current
IT Project Management/Systems Analyst

• IT Project Manager and Systems Analyst for Vail Valley Medical Center, Howard Head Physical Therapists, Steadman Clinics and outside affiliates.
• Responsible for application deployment and standardization across the VVMC system.
• Configured and deployed master workstation image throughout VVMC via OUs, user/computer/group policies, local policy profiles, Acronis, SMS/SCCM and other system management tools.
• Created hardware and software standards through compatibility testing, change control process, and evaluated new vendor contracts for hardware warranty support and ongoing services.
• Migration of legacy Cerner user accounts to newly deployed Cerner via Active Directory batch scripting.

Confidential,Statewide, CO,February 2005 January 2012
IT Project ManagementApp Systems Analyst IIINetwork Technician

• IT Project Manager and Application Systems Analyst III for largest health care provider in the state of Colorado. Managed both large and small scale project planning, implementation and support for all hospitals, departments and clinics within the Centura Health system and outside supported facilities.
• Lead project manager for state wide software deployments/upgrades.
• IMPRESS Instrument Tracking system Project manager for deployment of sterile processing tracking system to 12 Centura hospitals encompassing 24 departments totaling over $2 million in project resources.
• Migrated over 20 physician offices off legacy patient tracking system and implemented entire patient ecosystem that encompassed hardware, software and data management.
• Deployment of OBIX fetal monitoring system to Parker Adventist and Littleton Adventist Hospitals
• Managed IT systems integration/migration in the acquisition of Mercy Regional Medical Center in Durango, Colorado which consisted of staffing, system upgrades, IT standardization and more.
• Lead project manager for hardware implementation for many Centura health locations and affiliates.
• Tested, deployed and documented technical support of 1,000+ mobile care units to all Centura health nursing floors and trained IT staff on support and proper education of users.
• Refreshed 5,000+ workstations to various Centura hospitals, outside affiliates and corporate locations.
• Installed 100+ mounted workstations in all Sterile Processing Depts. requiring special consideration for the installation and usability in a sterile environment.
• On-site hardware, software and network support for all 12 Centura Health hospitals, expanding medical clinics, affiliated partner hospitals, senior living communities, Flight for Life Colorado, and home care services.
• Extensive hardware troubleshooting with a proven ability to diagnose and resolve a vast amount of issues for health care related IT infrastructure including Workstations, Servers, Switches, Fetal Monitoring Systems, Bone Density Readers, Blood Gas Analyzers, EMS Recording Servers, X-Ray Printers, Med Stations and many more devices.
• Configuration and management of Centura’s Cisco network infrastructure using tools such as MS Server 00/03, SMS, SCCM, Active Directory, OU/GP management, VLAN configuration, Print server management, scripting/batch files and many other largenetwork infrastructure support functions.
• Extensive software implementation and support for all department specific applications including Meditech, Synapse, Pyxis, OBIX, Epiphany, Impress, McKesson, EMS Enterprise, Lumedx, HealthWare, Hugs Infant Protection and many others with the ability to quickly learn new applications needed.
• Successfully worked and coordinated with all IT teams, hospital personal, vendors and partner companies to implement and support new IT technologies within the expanding health care industry.

Education & Certifications
Bachelor’s Degree of Applied Science
Lean/Six Sigma
A+ HW/SW Cert Network + Cert
Pursuing PMP