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System Administrator Resume

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Arlington, TexaS

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Professional Overview

Results-oriented professional seeking an entry level position in a multi-faceted work environment as an Electronic Service Technology professional. A detail oriented, self-motivated, problem solver with excellent communication and customer service skills that can work effectively and efficiently in a team or unstructured environment.

Experience

Confidential, June 2009-Present Technical Support/ Customer Representative Arlington, Texas.

  • Obtain feedback on customer experience at the store.
  • Educate customers about the software and technology products available.
  • Upgrade software on technological devices.
  • Diagnose and repair computers, and hand held devices including tablets and eReaders.

Confidential,November 2011-Present
Desktop Technician/ System Administrator 1 Arlington, Texas

  • Image operating systems such as Windows XP, Linux, & Windows 7
  • Diagnose and repair coworkers computers, monitors, & ShorTel Telecommunication phones
  • Build new codes and programs for military aircraft projects
  • Remote into customer’s Desktops & Laptops for Technical Support
  • Install new existing servers, peripherals, service, settings, directories & project/operational requirements
  • Apply OS Patches and upgrades on a regular basis, and upgrade administrative tools & utilities
Education

Bachelor of Science-Electronic Communications & Engineering Technology

  • Build and tested AC and DC circuits
  • RF Devices, AC/DC Motor controllers, Instrument Gauges, Control Panels
  • Write test procedures/analysis documents for Quality Control and Technicians
  • Prepared Harness Design for Electronic Controlled Systems, (Wiring, Switches, Knobs, Panels, Gauges)
  • Efficient operating Oscilloscopes
  • Experienced with Blueprints, Schematics and Electrical layouts
  • Omniscient with designing PCB, Blueprints, one/three line schematics and electrical layouts (AC/DC)
  • Strong understanding of wireless networking, databases, and infrastructure enabling protocols
  • Working knowledge of electronic circuit analysis, electronic design, and various network applications
  • Design electronic circuits utilizing various software tools
  • Apply digital signals to signal formatting, modulation and coding
  • Experienced with C++ Programming, Linux, Windows XP, Windows 7 & Microsoft Servers

Programs

Auto Cad 2005/2011-- P-Cad-- MS-DOS-- Microsoft: Word, Excel, PowerPoint, Outlook--Citrix, Citis, Hyper-V, ClearQuest,ClearCase & Multisim-- Microsoft Word: Mac 2008-2011-- PowerPoint: Mac 2008-2011-- Excel: Mac 2008-2011

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