Oracle Primavera Network Administrator/it Manager Resume
Miami, FL
OBJECTIVE:
Proven the ability to perform in a supervisory/managerial capacity and expert knowledge of current and newly developing software applications, hardware improvements, and innovative technology. Experience in maintaining peripheral upgrades, replacing hardware, and software systems, ensuring maximum user system operability by providing high quality and prompt technical support to internal and remote clients.
EXPERIENCE:
06/2007 – Present Confidential,Miami, FL
Oracle Primavera Network Administrator/IT Manager
JOB DESCRIPTION: Responsible for providing presales technical /functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Primavera presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Primavera-Oracle solutions. Design, validate, and present Primavera-Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.
- Help Desk / End-user support for hardware, software including Oracle Primavera Project/Contract Management, and Windows operating systems.
- Maintaining the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 Server Active Directory environment.
- Installing, configuring, and updating applications, including Primavera Software utilizing Microsoft SQL ,and ORACLE 10 g platforms for building and developing databases.
- Research emerging technology trends via Oracle Primavera roadmap and make recommendations for change and growth.
- Design and implement internal processes for handling of service requests, trouble tickets, etc.
- Work as a liaison among stakeholders in order to elicit, analyze, communicate and validate business, functional, technical and process requirements
- Implementing Disaster Migration and Recovery Plan.
- Experience in working effectively with people at all levels of an organization and the ability to appropriately judge and effectively address issue escalation levels while maintaining and demonstrating professionalism required. Ability to manage multiple priorities.
Confidential,Miami, FL
10/2002 - 10/2003 Bookkeeper/Asst Production
- Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data.
- Managed accounts payable and accounts receivable, generating invoices and monthly statements for clients proficiently.
11/1999 - 11/2001 Confidential,Miami, FL
Account Receivables/Billing Clerk
- Assisted in the documentation of simple to moderate accounting and/or financial analysis projects.
- Prepared and reviewed data for inclusion in financial reports, statements, and summaries.
- Participated in budget and forecast preparation.
10/1992 - 8/1997 Confidential,Rye Brook, NY
Food and Beverage/Senior Bartender
- Initiated promotion of beverage products utilizing various marketing and advertising methods.
- Identified and resolved conflict between public and hotel
- Demonstrated superior skills in accommodating private events featuring corporate heads, sports figures and celebrities; credited with high degree of diplomacy resolving problems without sacrificing customer relations.
EDUCATION:
Bachelor of Science – Computer Engineering