Administrative Assistant Resume Windsor CT - Hire IT People

Professional Summary

Exceptional Executive Administrative Assistant with outstanding organizational skills efficient in providing support to the Vice Present of Human Resources, Sales and Marketing Human Resources Manager and Benefit Specialist.

Professional Experience

Confidential,Windsor CT. 2003 – September 2010
$1.4B dollar advertising company specializing in targeted marketing (formerly known as ADVO, Inc.).
Benefits Coordinator & Administrative Assistant
Dual responsibilities for administration of benefits and executive support to Vice President of Human Resources, Benefits Specialist and Sales and Marketing Human Resources Manager.

Assist in the administration of various employee benefit plans including life, health, dental and disability insurance, pension plans, vacation, sick leave, and leave of absence
Reconcile monthly health and welfare billing and prepare for payment
Benefits liaison to field Human Resources Managers, HRIS, payroll, carrier and third party administrators
Coordinator of yearly open enrollment and benefits fair
Interfacing with employees at all levels on HR related matters
Resolving basic customer inquiries by providing quality counsel in a timely manner and escalating complex issues to HR Managers or Directors
Schedule meetings and conferences
Provide administrative support to HR department (expense reports, presentations, spreadsheets, travel arrangements)

Confidential,Agawam, MA 2002- 2003
distributes some of the world\'s finest machine tools in milling, turning, metrology, automation, and retrofit rebuilding.

Customer Service Coordinator

Provided superior service and support to new and existing customers.

Communicated and followed-up with customers to coordinate service and parts orders
Maintained service engineer time sheets
Update in-house software to tracking service calls and machine purchases
Provided service, labor and part quotes to customers

Confidential,East Longmeadow, MA1999-2002

a manufacturer of medical instruments and was acquired by the UTI Corporation.

Customer Solutions Representative
Provided customer service support to new and existing customers. Responded to and communicated with customers to arrange delivery commitments and/or notify of changes to scheduled deliveries. Verified pricing and process purchase orders per business systems software.

Identified and implemented company-wide cost savings initiatives, realizing approximately 10% savings a year
Supervised full-time receptionist
Initiated and created a first-time data base that successfully tracked purchase orders, reducing operational time by 50%
Identified and negotiated pricing
Identified office supply vendor resulting in 30% cost savings

Confidential,Longmeadow, MA 1998-1999

Secretary to Academic Dean

Provided administrative support to Academic Dean of a 1,200-student private college.

Created and maintained reports on retention, class comparisons and faculty statistics to aid Academic Dean in monthly reports to college President
Completed and coordinated student financial aid forms

EDUCATION

B.S. in Business Management

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