Objective:

To utilize my telecommunications education and experience in an organization, that will challenge my technical skills and abilities.

Technical Skills:

Tellabs Titan 5500 DACS, Titan 532L Dacs, Nortel DMS 100 XA Core Super Node, ISDN, POTS, SS7, VOIP,BGP routing, STP Tekelec Eagle 5 SAS, GFlex, LSMS, Alcatel 1630 SX DACS, Alcatel 1631 SX DACS, SMS, Channel banks, Glenayre MPV, Glenayre Large Solution Platform, Glenayre ICE Versara, SONET OC-48, OC-12, OC-3, Frame Relay, ATM, fast/Gigabit Ethernet routers,T-Berd 211, 224, 310, REACT, Ameritech Voice /Data AM5XT-200, DS3s, DS1s, DSOs, Nortel Installations, Tellabs Installations, Tekelec Eagle Installations, Windows 7, Windows Vista, Windows XP, Windows Mobile,DMS translations, trunks turn up, wiring, 911 translations, provisioning, Centest 650, NetAnalyst, IDEN DAP, OMCs, HLRs, APDs, BSCs, LAN, WAN, SNMP, HP Openview Monitoring, SMARTS, Netview Montoring, Load balancers, WAP's,V.35, VMS, UNIX, Linux, Java SQL Servers, J2300 tester, Cisco MGX/BPX , X.25, Solaris, Nortel 6400, PBX Avaya IP servers 412 and IP500, Nortel Option 11, 81C,Voice Mail, SP 1200 Converter, Dantel alarms, augar, Netcool, Atlas bar code tracking system, Remedy, Glenayre-SMU, MVP-4240, HDMU. CDMS, NGMS, AMU\'s, MVP-2120, Cisco NAM cards, Cisco Routers 2900, UDP, TCP, SCTP, SIGTRAN, TCAP, ISUP, M2PA, M3UA,SIP, OSRP, H.248, H.323, troubleshoot SIP call flow issues,Cisco Netflow, SNAP, MTP, SCCP, Cisco Routers 7800, SIGTRAN 7609 routers, Harris Intraplex Servers, FE Para scope 2000 tester, Sonet and MAN optical rings, Broadband DACS, Alcatel-Lucent 7750 routers, Alcatel Core Switching, Ericson IP/ATM, LTE technology, Alcatel 1648, NEC 2400, Alcatel 1680, Alcatel 1603, Cisco 15454, Alcatel IMTN, Tellabs 6500, Broadband private lines, Wideband DACS, FMS, DS3 City Pairs, Retrieving Performance Monitor Stats, OCN and DSX circuits,OC12 PM's, STS1 PM's, OC3 PM's, DS3 PM's, path errors, line errors, code violations, error seconds, severely error seconds, unavailable seconds, FACTS, TRS, home health delivery aide Sprinklink, Citrix, ATT CTS ticketing system, Granite 6.3, ATT IWOS ticketing system

Experience:

Confidential,Atlanta, Georgia 12/11- Present
MPC Ericsson 3G Network Engineer
Contractor/Create, prepare, validate and execute scripts to run in the RNC, Node B & MSN, Implementation of procedural scripts based on Ericsson, Tellabs/ALU MSN, Cisco products for various rehome/rebalance/reconfiguration/migrations/ change activities, Interpret and implement Ericsson TND,CIQ, Engineering Design Package (EDP) from ATT for MSN (Tellabs and ALU) work orders, provide expert level knowledge and troubleshooting of IuB and IuR UMTS transport network interfaces between various wireless nodes, performed Cisco SIAD Collector Circuit Rebalance conversions, Cisco OSPF option 3 migrations, electrical to Optical port conversions and Ericsson 3G RBS OAM IP modifications for ATM backhaul

Confidential,Frisco, Texas 10/11- 12/11 Technical Support Analyst Contractor/Test, locate, and repair complex equipment problems on GSM network; BERT testing; T1 testing to Alcatel-Lucent 7750 routers at cell sites; work on troubleshooting issues, Assist RF engineering to ensure the best possible network performance, Perform database backups and conduct maintenance of computer hardware and software, supporting software scripts and conversions, converting sites from TD to Ethernet via GRANITE, testing T1 circuits via REACT, work with telecom vendors to meet schedules for new equipment installation

Confidential,Durham, North Carolina 1/10- 06/11

GCSC Network Operations Center NOC Tech

Contractor/monitoring, troubleshooting, managing WAN, LAN, Cisco 100 fast/Gigabit ethernet routers,cisco WAAP's networks for domestic and international clients/engage and interface w/equipment and transport service vendors and support network operations/interface with client by responding to client requests and notifying them of network problems and alarms and the impact on customer's business/engage in data-networking knowledge and experience in troubleshooting Cisco routers and switches and TCP/IP and circuit troubleshooting, load balancers,servers, firewalls, NIC's,monitoring and troubleshooting BGP routing links, managing and monitoring Network Node Manager for clients, HP Open View monitoring, SMARTS, troubleshooting trap alarms, troubleshooting alarms via NETVIEW,SNMP, Remedy, and Maximo ticketing.

Confidential,Atlanta, Georgia 11/07- 5/09

NSD Data Center Senior Tech Contractor/Provide support for Data Centers at 5600 Glen ridge, support CTS tickets, ATT IWOS tickets, REMEDY troubleshooting MNOC alerts, troubleshooting alarms via NETCOOL, troubleshooting Avaya PBX IP servers, troubleshoot Avaya PBX interoffice phones, troubleshoot SIP call flow messages for VOIP, Granite, worked window mobile applications, cabling, wiring for off net broadband issues for wire line, wireless, private lines, within the ATT Network, responsible for STP L and GFLEX projects, implementing SIGTRAN upgrades during the maintenance window, implementing and testing Cisco 7609 SIGTRAN circuits and cutovers, SIGTRAN, TCAP, ISUP, M2PA, M3UA, SS7 link and transport, SS7 Engineering, Customer Service, and Network Operations on trouble resolutions for NSD troubleshooting and resolving telecommunications solutions for DS3 and DS1 level services, troubleshooting and replacing fiber connections,Cisco 100 fast/Gigabit ethernet connections ,daily walk thru of AC/DC power plants, rectifiers, inverters, battery backup and generators, carrier Networks and T1 & T3, DS3, ATM, OCN, DSX,SONET, and Cisco6500,7200,7500 Router switches, and Nokia routers experience

Confidential,Atlanta, Georgia 8/07-4/08

ASA Broadband Network Tech II

Contractor/Provide technical support for off net broadband issues for wire line, wireless, private lines, within the Sprint Nextel Network, Interfaced with Transport Engineering, Network Planning, Broadband Provisioning, Customer Service, and Network Operations on trouble resolutions for more challenging telecommunications solutions, troubleshoot SONET,OCN, DSX,DS3 and DS1 circuits, Knowledge with load balancing traffic. Frame Relay Switching systems, Carrier Networks and T1 & T3, DS3, SONET, and Cisco routers experience.

Confidential,Atlanta, Georgia 10/06- 8/07

Telecommunications Engineer Installer and Tester

Secret Security Clearance- FAA
Contractor Federal Aviation Administration -FTI program- technical support to install, test, troubleshoot, ordering cisco equipment for customers ,repair analog and digital circuits for the Federal Aviation Administration at various commercial and military airports and air force bases throughout the Southeast region, make and install cabling, ground cables, SDP blocks, install and configure Harris intraplex access servers, install and configure Cisco 2900 routers, error event monitoring testing, Cisco ping testing

Confidential,
Atlanta, Georgia 08/06 - 10/06
NSD Signaling SS7 Engineer
Contractor/Provide SS7 technical support to transport engineers, NOC engineers and other engineering support and product teams, support, monitor, troubleshooting, work SS7 and SIGTRAN related trouble tickets, upgrading software and hardware on SS7 Tekelec Eagle 5 SAS, GFLEX, LSMS, LNP, STP pairs, B links, A links, C links, D links, GSM ,SIGTRAN, TCAP, ISUP, M2PA, M3UA, GPRS, IP networks, HLR, MSC, SIGTRAN routers 7609, ATM, troubleshoot, analyzing, collecting SS7 data via Cisco Netflow, AccesSS7 and duties associated with GSM, UMTS wireless network, worked CTS and IWOS tickets, responsible for network planning and engineering for SS7/ SIGTRAN upgrades, Local Number Portability database upgrades

Confidential,
Duluth, Georgia 02/05 - 08/06
Customer Support Engineer
Provide technical support for IP UNITY SMS and VOICE MAIL systems, technical support to field engineers, technicians, and product support who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and/or complex software, provided phone support to troubleshoot and diagnose problems, upgrade equipment, writing and reviewing of the methods of procedures on the messaging software and systems. Working with Modular Voice Processor (MVP), High Density Modular Unit (HDMu),Central Database and Messaging Store, which are company proprietary systems; System Management Unit (SMU), Next Generation Messaging Store (NGMS), Vesera ICE (Intelligent Communications Environment) system on Linux operating systems. Working with SS7, ISUP, TCAP, H.323, SIP, SMS, T1, VoIP, MySQL, Provisioning, create accounts. Updates customers' information in Clarify, involved in customer installations and training

Confidential,
Overland Park, Kansas 01/04 -10/04
Test Engineer
Contractor/ Duties include developing, reviewing and executing test plans, cases via SPRINT Java software, document and identify issues at system and test network level, interface with hardware and software design engineers and developers to resolve issues in a test environment, analyze test results and prepare test reports for management, testing new java based applications for SPRINT, test and troubleshoot ISDN, test and troubleshoot SIP calls in test environment,SS7 soft switch platforms in test and live environments,

Confidential,Norcross, Georgia 07/99 - 01/04
Switch Technician
Responsible for maintaining and troubleshooting all major elements of Nortel DMS 100 XA-CORE cellular switch, Nortel HLR, responsible for maintaining and troubleshooting SS7 TEKELEC issues, responsible for implementing hardware upgrades on SS7 Eagle TEKELEC, responsible for STP SS7 issues ,responsible for all Titan Tellabs 5500 and Tellabs 532L DACS issues, Cisco MGX/BPX ATM, Clear NOC alarms, Netcool Monitoring, Tellabs echo cancellers, responsible for all Alcatel 1630 and Alcatel 1631 DACS issues, IP UNITY MVP 4240, ISUP, troubleshooting and provisioning Nortel PBX Option 11-81C issues, Implement new switch equipment via Atlas and internal ticketing and order, track, replace switch equipment via Atlas, configuration of 5500 OC port shelves, installation, test and turn up OC48, OC12, DS3, DS1, DS0 circuits, cell site turn ups and system upgrades, outages, backups, reroutes, 611, 911, DMS translations, SS7 translations, duties associated with IDEN cellular network, worked close with switch and RF engineers and the NOC

Education:
Computer Science

Certifications:
Titan 5500 DACS - Tellabs - 08/02
Titan 532L DACS - Tellabs - 08/02
MSO Maintenance IDEN - Motorola - 01/00
Interconnect Operations and Maintenance IDEN - Motorola - 08/01
Eagle STP TK145 Operations and Maintenance - Tekelec - 04/01
Nortel DMS Operations and Maintenance - Telecordia - 02/02
NetAnaylst - 01/03
Dispatch Operations and Maintenance IDEN - Motorola - 07/03
Red Hat Linux for Glenayre - Glenayre - 11/05
MVP technical level 1 - Glenayre - 07/05
MVP technical level 2 - Glenayre - 10/05
Large Solution Platform technical level 1 - Glenayre - 11/05
Ice Versara VOIP technical level 1 - Glenayre - 06/05
Granite 6.3 Transport Designs -11/11 - T-Mobile
Granite 6.3 Provisioning -11/11 - T-Mobile
Introduction to Granite 6.3 (WBT) - 11/11 - T-Mobile
Granite Mobility 7.1 -12/11
WINSCP -12/11
ACAT Automated Tool- 12/11
MPC Tracker- 12/11
IWOS AT & T ticketing system -12/11
TRIFECA AT & T -12/11
Metro Watch -12/11