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Senior Network Engineer Resume

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Laguna Hills, CA

PROFILE

IT Director, Chief Information Officer, Chief Information Security Officer, IT Program Manager
Excellent communication and leadership skills. Advanced decision-making & problem solving. Business Acumen.

Extraordinarily gifted IT leader with more than 20 years management experience. Highly skilled at communicating the organizations objectives and vision to others while striving for their achievement. Background in developing strategic and business plans, providing structure for their attainment, and working toward broad goals to assure completion in a timely manner. An action-oriented, energetic leader with an award-winning IT background.

  • Skilled indeveloping policies and improving processes through technology
  • Experienced in communicating clear and concise descriptions of technical requirements to stakeholders
  • Highly knowledgeable about IT governance, change management, organizational development, IT security
  • Expert in information resources strategy; defining roles, skill sets and responsibilities of stakeholders
  • Able to monitor IT performance; assessment, models, methodologies, develop secure infrastructure
  • Strong at providing IT project management, developing scope and time/cost/performance requirements
  • Capable of financial planning, investment control, cost benefit, economic and risk analysis
  • Proficient with software and hardware procurement, IT “Best Practices”

AWARDS
“IT Executive of the Year” (govt) Confidential
National Association of Counties, Achievement Awards 2012, 2010
Microsoft “First to 7” Award 2011
1st Place, Center for Digital Government Achievement Award 2010
1st Place,San Diego Press Club Awards 2010, 2009, 2008

EXPERIENCE

Confidential, District Attorney’s Office, San Diego, CA 2008-Present
6th largest District Attorney’s office in the USA with 310 attorneys, 180 investigators, 700staff, $150M budget. 
Chief Information Officer, IT Director 
Report to the District Attorney. Member of the Executive Team. Manage enterprise IT infrastructure including servers, voice/data networks, workstations, laptops and mobile devices. Technical project management for in-house application development, animation, web and graphic design. Direct technology strategy, policies and procedures. Manage 37 IT professionals. Invest in professional development of the staff.

  • Replaced outdated technology platforms with state-of-the-art SAN and blade technologies, private cloud services, security upgrades; Result: Modernized DA’s office data center and network infrastructure.
  • Developed Business Continuity Plan, Business Impact Analysis, and created DR “disaster recovery” site;Result: Prioritized business processes and ensured organization uptime during unforeseen outages.
  • Implemented SharePoint content management/document management tool; Result: Enabled real-time document search and other workflow enhancements.
  • Designed wireless security system best practices and FBI’s Criminal Justice Info Services Standards; Result: Architected secure wireless network for DA’s Office, slated for expansion into courtrooms.
  • Replaced manual, paper-based processes with automated digital transfer via secure website; Result: Realized extraordinary savings of time and money.
  • Initiated eDiscovery system; Result: Revolutionized longstanding practice for disseminating discoverable case materials to defense counsel; won National Association of Counties 2012 Award.
  • Directed eShare project: Secure management, storage and transfer of eDiscovery case information between DA and Public Defender; Result: Streamlined and enhanced exchange of information system.
  • Co-Chair, CDAA - CA District Attorney Assn CIO Committee; Result: Presented information on electronic documentation management, mobile security & strategic application of IT to DA’s statewide.

Confidential, Santa Ana, CA, 6th most populous County in the USA 2003-2008 
Orange County Executive Offices, Santa Ana, CA, 2006-2008 
The Executive Offices, Board of Supervisors is responsible for managing all offices of Orange County. 18,000 employees, $6-billion budget. 
IT Manager, Chief Information Security Officer 
Reported to the CIO. Responsible for leading County technology and security projects, provided technical direction, budget oversight, and goals. Prioritized, developed and implemented security and technology policies, procedures. Project Manager for 36 strategic projects covering Security, Identity Management, ITIL, Process Standardization, Email Encryption, Server Virtualization, VIOP, Disaster Recovery, Continuity Planning, others.

  • As HIPAA Security Officer, conducted Countywide security training and risk assessment; Result: Ensured compliance with IT best practices and regulatory requirements.
  • Created first Countywide Security Plan, and Countywide Business Continuity Plan; Result: Obtained buy-in from all agencies in spite of friction between stake holders.
  • Developed ITIL Information Technology Infrastructure Library and Project Management training for 200 County IT professionals; Result: Each Agency had more efficient IT department and processes.

Confidential, Santa Ana, CA, 2003-2006 
3,000 employees, $500-million budget. 
IT Manager, Information Security Officer 
Reported to the Chief Information Officer. Responsible for directing projects to ensure information security on HCA network infrastructure. Supervised technical and administrative staff. Developed long-term IT strategic plan, and IT budget. Secured entire technical environment from malicious software attacks.

  • Developed a model for a secure technology environment by identifying key security vulnerabilities; Result: Created Agency’s first Information Security Plan.
  • Conducted monthly HIPAA Security Training; Result: Staff members learned HIPAA Federal regulations which enabled them to stay within legal parameters.
  • Upgraded entire network and server infrastructure, 35 remote sites, and 80 servers.

Confidential, Santa Ana, CA 1999-2003
Senior Network Engineer
Reported to the Senior Administrative Manager. Responsible for overseeing Network Support Unit within the County of Orange Health Care Agency’s IT Department. Duties included project management, network infrastructure design, network security.

  • Stabilized the server and network environments; upgraded the Exchange email system.
  • Upgraded and maintained Microsoft Active Directory.

Confidential, Laguna Hills, CA 1998-1999
Software company specializing in accounting packages. 
IT Consultant 
Responsible for designing and implementing data centers for enterprise clients. LAN/WAN network administration. Multiplatform server environments. Stabilized network and server environments.

  • Won “Highest Producer” listing.
  • Completed Microsoft Certified Engineer training and certifications.

Confidential, Anaheim, CA 1987-1998
IT consulting company. Started business during high school; put myself through college; paid all costs and tuition.

EDUCATION – CERTIFICATIONS - TRAINING

MBA, Technology Management, Confidential
Bachelor of Arts, Philosophy, Confidential, Fullerton, CA
Associate of Science, Computer Science, Confidential, Cypress, CA
Executive Education, CIO Leadership and Strategic Management, Confidential
PMP (Project Management Professional) , Confidential
CISSP (Certified Information Systems Security Professional), Confidential
CISM (Certified Information Security Manager), Confidential
ITIL (Information Technology Infrastructure Library), Confidential

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