Objectives

A challenging position in a growing company that will build my technical abilities, help others and allow me to scope upward & betterment of the Company.

Experience

Worked as Senior Systems Engineer / Team Lead as contractor Confidential, Bengaluru - INDIA from 15. .11.2010.

Project: - VMware & Wintel Virtual IT Infrastructure project for HP Software Education Services & Surgient support.

• Managing offshore team.
• Coordination with Onsite Team for project related activities/updates.
• Attending weekly meetings with Onsite team / delivery managers related to project updates.
• Knowledge sharing to the team.
• Assisting & guiding the team in preparation of technical/inventory documents for smooth running of the project.
• Provisioning/scheduling the of Virtual Machines / Infrastructure to various HP Products i.e Quick Test Professional /Load runner/Service Manager/Asset Manager, etc.. to the virtual classes happening worldwide.
• Provisioning VM for Certification courses on HP Products.
• Deletion of huge logs created in virtual machines by certain application.
• Windows patching in Virtual machines.
• Maintenance of the virtual lab / library.
• Updating of application licenses in the Virtual Machines.
• Coordination with technical instructors through mail & telephonic to help resolve issues related to VM’s.
• Maintaining a small Virtual Infrastructure 3.5 for another project - BTO project, creating the VM’s for testing and R& D applications.

Worked as a Senior Systems Engineer Confidential,Bengaluru-INDIA from 12th th November 2008.

Project: VMware/Wintel Support

Team Size: 8

Training & Certification Completed: Undergone training on VMWare - VI 3 Install & configure Vmware Certified Professional (VCP310)

• Periodical Windows Patch installation on all Guest OS-Windows.
• System Administration on Windows Guest OS.
• Managing offshore team
• Attending meetings daily & weekly related to project.
• Preparation of Technical documents related to the project.
• Coordination with Onsite Team for project related activities.
• Planning & implementation of periodical Guest OS Patches,
• Follow-ups for the approval from various groups Application owners/Server owners for scheduling & implementation tasks.
• Knowledge sharing to the team.
• Working on ITIL Process partly -BMC Remedy ticketing tool
• Incident Management, Change Management & Problem Management.
• Providing Remote Support for all virtual infrastructures (ESX Servers & Guest OS support) for a DATA CENTRE in US.
• Installation of Windows OS on Guest VM
• IBM Server - BIOS/BMC/RSA II up gradation for ESX Servers
• Building of ESX Servers.
• Weekly Generating performance reports - Max Usage of CPU, MEMORY, NETWORK & DISK for all ESX and Guest OS.
• Monitoring alerts CPU Usage, Memory Usage
• Generating backup reports, anti virus reports/documents, uploading on Company Websites etc etc..,

Previous Project

• Server Hardware Inventory & health checkup of servers.
• Vendor Coordination for Hardware/Support related issues
• Windows 2k/2k3 Server Configuring & Maintenance, security patch deployment on servers.
• Remote Monitoring of Windows Servers using MOM, InterMapper & trouble shooting using Dame Ware, RDP.
• Configuring DNS, DHCP, Active Directory, Group Policy, User Account Creations.
• Logging calls with remedy ticketing tool, MHP Alert (scheduling maintenance) was figured through Intermapper.
• Backup Monitoring using Veritas Backup Exec, Netbackup.
• Backup reporting & documentation. Automated mails regarding backup status using Netbackup Advace reporter etc.
• Migration of user account from win2k to win2k3 using ADMT Tool.
• Active Participation of WINTEL Tower activities & Consulting.

Confidential, Bengaluru from to

Confidential, Facility Management Services/Site Engineer

• Coordinating with branches all over India technically i.e. about 36 locations in India, being Data Centre Bengaluru, Hosur Road ING Corporate Office.
• Installations & Configuring of Operating Systems (WIN Advanced Server, Win2k, XP, WIN -NT4.0 Server), Installations of Customized software’s for the company.
• Maintenanceon Branded Servers (IBM & HP). Hardening of PC’s & Servers by executing the scripts given by the ING Team.
• Periodical Security Patch’s Deployment on Servers, PC’s & Laptops BIOS/Firmware Updating.
• ConfiguringRAID, DHCP, DNS.
• Taking backup of Weekly ERD / System State in a floppy of all Servers, checking the connectivity/Pinging locations of other branches Servers/Routers.
• HP Network Printer Configuration thro TCP /IP.
• Configuring of AS400 Client & Print configuration through PC Print from AS400.
• Configuring Checkpoint NG, VPN Connectivity.
• Support on Application software MS Office, Outlook Express, and Microsoft Outlook.
• Setup the LAN Environment at new branch @ Malleswaram, INGVYSYA.

SYSTEM ADMINISTRATON

• Creation of LAN - ID in WIN2000 Ads, Creation of Users
• Folders in File Server sharing / security, folder permissions to the users, Internet Configuration.
• Proxy Settings, LAN Settings, Reservation of IP and MAC Address for Internet in DNS Server.
• Checking the Logs of Servers incase if any problem (Application, Security & System)

BACKUP

• Taking Backup’s in Veritas Backup Exec 9.0 for Windows using IBM LTO Tape Library, Job creation, ADHOC Backup & Scheduling, Inventory, Cataloging, Restoring, Creation of Media Sets.
• Online & Offline Backup of MS Exchange Server 5.5, File server & SQL Server, saving the backup logs, testing if backup successful by restoring some backed up files, saving the restored file & log.
• Tape Maintenance Sending tapes to other location for off-site storage etc
• Backup & Restoration of Windows NT.

ANTIVIRUS SERVER

• Maintenance & Configuring of Centralized Antivirus Server McAfee (e-Policy Orchestrator) EPO 3.5
• Periodical Downloading of new SDAT Antiviruspatches into server for other branches to access thro FTP.
• Pushing the SDAT’s in aDomain, Scheduling Antivirus server (task creations) to pull periodical updates i.e. Dat+Engine from site and push Dat+Engine to Client PC’s in a Domain etc.,
• Manually updating the SDAT in client PC’s if any problem, Monitoring & saving the logs etc.

MS EXCHANGE SERVER 5.5

• Mailbox Creation’s & Outlook Email ID’s Creation, Configuring to clients, creation of personal folders to users, setting mailbox limits.
• Daily Online backup& Weekly Offline backup by stopping the services (Microsoft System Attendant) of Server to take Weekly, Monthly & Yearly through Veritas Backup Exe 9.0 for Windows.
• Checking the mails from ING Network to Other Mails and Vice Versa, Groups creation and adding users to particular groups, send and receive access permission etc,. redirection mails to outside ING Network, Weekly ERD backups etc.,
• Creation of user ID’s and password of company related Web application portal ie
• E-Workplace, and BOSS (Branch Operating Support System).

Confidential, Bengaluru

• System Administration & Maintenance of WIN NT 4.0 Servers (PDC and BDC).
• Trouble Shooting of PC’s & Laptop\'s (IBM), HP Desktop’s, Dell Laptops, Dell Server Power Edge1750 & Unbranded.
• Updating /Deployment of Service packs, anti -Virus and Login scripts.
• Installation of Customized Software’s developed by the company.
• Preventive maintenance of Servers by creating Emergency Repair Disk’s (ERD), Backups.
• Ghosting of Customized O.S.
• Technical Support through VNC & NetMeeting.
• Installation & Maintenance N/W Printers HP - Web Jetadmin through TCP/IP.
• Citrix 6.3 & 7.0 installation - Clients setup, IBM AS 400 Client Access Setup.
• Setting up of Video Conferencing through LAN, etc...
• Configuring clients in Exchange Server.
• Monitoring leased lines - 2 Mbps, Integrated Switching Digital Network, Cisco- 3500 Catalyst Switches, and Cisco Router 3600.

Confidential, Bengaluru from 01. .10.2003

• Worked as Senior Technical Support Engineer
• Assembled IBM Servers, Rack mounting, Installation of Windows server operating systems.
• Server Hardening.
• Patch deployment and bring to production etc..
• Cascading of servers, through KVM Switch and checking for connectivity in KVM Switch..
• Handling Escalated calls for all IBM PCs (Net vista 300 GL, PL, Aptiva etc.,
• High End PC’s Intelli-Station MPro & EPro.
• IBM Laptops (ThinkPad’s), Installation of operating systems
• Antivirus, Configuring, Updating of BIOS, Updating Firm-ware, troubleshooting through diagnostics software, checking the Hard disk for fitness test by IBM Utility Tool i.e Drive Fitness Test (DFT).
• Hardware & N/W troubleshooting and installation for all IBM systems, preventive maintenance and telephonic support of PC related problems.
• Installation of IBM Servers Rack Server, mounting, setup & Blade Servers - @ Server 335, 345, 225, 205.
• Netfinity -3500 ( PII, PIII & PIV Xeon Servers), Cascading Rack Servers through CCO (Cable Conversion Option) C2T Cable.
• Connecting to KVM Console Switch / O S C A R Switch (On-Line-Screen-Capture & Activity Reporting).
• Configuring H/W & S/W RAID & RAID LEVELS- 0, 1, 1E, 5 & 5E through IBM Server Raid Manager CD.