SUMMARY:

• Tools: Engineer & Solution Designer - Networks Management (Data, Voice & Security)
• Tools: Solution Expertise, Tools Consulting, Delivery and Implementation Design, Architect
• Primary Skill Set - Monitoring Tools for Data & Voice Network, APM/NPM, SIEM, Security Tools
• Current profile involves of Techno Functional Consultant for Network Monitoring/Management of Cisco CUCM, PUBs, SUBs, IPCC, UCCE, VoIP, SIP, MGCP, H.323 Gateways, Telepresence, CTMS, Network devices, Avaya PBX, Wireless Devices, AP, Controller, Router, Switches, Security devices and Cloud environment (Virtualization, vSphere, ESXi, Cisco UCS-B and UCS-C). Current tools I am working on as follows while following ITIL compliance…..
• Implementation of complete suite of Solarwind Orion NPM, NCM, NFA, UDT, VMAN & IVIM, SAM
• Track Lead for OPNET/Riverbed Network Design Tool (APM, NPM, Network Designs, ITGNP, Simulator, NetMapper/NetAuditor) ARX, ACE Live/Analyst, ATX/App Internal Xpert (Application Transaction Expert, similar tools like New Relic & App Dynamics), Appdynamics APM monitoring
• Currently design lead for CISCO Prime Infrastructure & Cisco Prime Collaboration for Contact Center - Assurance, Provisioning, Configuration Management, CUOM from UCCE suite, CUCM, Voice/Video
• SBC Acme Packet, Palladion OCOM/EOM, IPFIX, Tapping solution (IXIA, Netscout, Gigamone)
• IBM QRadar SIEM and FireEye Threat monitoring tools
• VoIP monitoring Tool Prognosis (IR)
• HP NAS, BMC BBNA
• CA IM 2.x, CA Spectrum, eHealth, SuperAgent/ADA, Netflow, UCM, CAPC
• NetScout APM, NetBrain Auto Diagraming Tool
• Dedicated to maintaining high quality standards, and have 10+ years of rich experience in customer dealing with highly professionals as an activist of Solution Architect, Consulting, Implementations and a key person during new opportunities and bidding phase, designing, optimizing and solution finalization with Involvement in demos, POCs, trainings for global customers in US/Europe/Overseas.

TECHNICAL SKILLS:

COMPETENT TECHNOLOGY: SNMP, MIBs & UDP, EMS, NMS, SYSLOG, RMON IEEE 802.2 and 802.3, 802.11 standards, and Implementation of security on OSI layers, firewall. Lab Experience with Cisco routers, Access switches, multilayer switches, Inter V - LAN routing, HSRP, STP Hands on VOIP technology, Cisco call manager CUCM 6.x, 7.x, 8.x and above, SIP protocol, H.323, MGCP, SCCP. Clusters & All voice parameter Monitoring via SNMP Working Knowledge on Database/Instances on SQL /Oracle

Cisco Technologies: Routing, Multilayer Switching, Remote Access, Troubleshooting, Load Balancing

Operating Systems: Windows Vista/NT/ 2000 / 2003 / XP / 9x, Linux and Servers

Network Servers: DNS, DHCP, ADS, TACACS, RADIUS, LDAP

Routing Protocols: RIP, IGRP, EIGRP, BGP, OSPF

Wireless Technologies: Wireless Routing And Switching, WLANs, Wireless Security WEP, WPA, WPA-PSK, WPA2, Infrastructure TKIP, AES, AD-hoc networks, Ekahua Site Survey

Virus Protection: Symantec Enterprise Antivirus, MacAfee Enterprise Antivirus

VPN: IPSec, L2TP, PPTP, SSL

Remote Access: Frame relay, ADSL, ISDN, PPP, PPPoE, MSTSC

Enterprise Software: Citrix, Metaframe

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, GA

Network Monitoring & Management Solution Design Engineer/Architect

Responsibilities:

• Working as Lead Enterprise Architect for TPO (Tools Portfolio Optimization) to enhance the current toolsets
• Tools Landscape:
• Solarwinds: Orion 2017 (NCM 7.7, SAM 6.6, NPM 12.2, IPAM 4.6, WPM 2.2.1, UDT 3.3, VNQM 4.2.4, IVIM 2.1.2, NTA 4.2.3, DPA 11.1),
• Server (via WMI) system and application monitoring via SAM/NPM
• Integration with Ticketing tool, MOM and log central solutions
• Creating different dashboard for each team and groups, geo maps with live data feed for NOC view
• Work on tools strategy and issues related to tools, thresholds, customization, support, expansion and building HA/DR in existing environment to balance the user and monitoring load
• Enterprise tools subject matter expert evaluating technology monitoring tools including evaluation/proof of concept; implementation; usage; upgrades; licensing review
• Network monitoring and performance tools review and direct involvement
• Infrastructure and operations monitoring tools review and enhancement/gap analysis
• Application and performance monitoring tools review and enhancement/gap analysis
• Log monitoring tools review, finalizing the baseline and define more concrete process
• Generate tools baselines, scorecards and additional analysis and executive level review, creating final TPO report and making a roadmap strategy for future tools planning 6 months, 12 months and 18 months.
• Pre-Prod & Prod environment, test, certify them, POC with vendor, vendor selection and provide road map for upcoming end project for expanded user’s environment.
• Voice end point Polycom TRIO, Cisco CUCM, Prime Collaboration, Unity, Voicemail, PUB’s & SUB’s, Jabber Agent client, Meraki thin branch monitoring
• Cloud based services integration and hosting new application on cloud
• Monitoring application. Logging to centralized log server for activities & Vulnerabilities...

Enterprise Tools Consultant

Confidential, Columbus, GA

Responsibilities:

• Working as Lead Enterprise Architect for TPO (Tools Portfolio Optimization) to enhance the current toolsets
• Tools Landscape:
• Solarwinds: Orion 2016.1.5300 (NCM 7.5, SAM 6.2.4, NPM 12.0, IPAM 4.3.2, WPM, UDT 3.2.4, VNQM 4.2.4, IVIM 2.1.2, NTA 4.1., DPA 10.0.1 ),
• Appdynamics: APM Controller, DB Collector, EUEM agents & roadmap for expansion to SaaS based synthetic monitoring and other modules
• NetScout: NetScout nGenious performance for NPM across the network
• Gigamone tapping fabric design for span traffic capturing for NetScout tool
• Dynatrace SaaS base solution for public accessible application monitoring
• HP BSM: For Synthetic monitoring for web url’s. Gateway & Data Collector, BSM elements, sql server for synthetic monitoring
• Work on tools strategy and issues related to tools, thresholds, customization, support, expansion and building HA/DR in existing environment to balance the user and monitoring load
• Enterprise tools subject matter expert evaluating technology monitoring tools including evaluation/proof of concept; implementation; usage; upgrades; licensing review
• Network monitoring and performance tools review and direct involvement
• Infrastructure and operations monitoring tools review and enhancement/gap analysis
• Application and performance monitoring tools review and enhancement/gap analysis
• Log monitoring tools review, finalizing the baseline and define more concrete process
• Generate tools baselines, scorecards and additional analysis and executive level review, creating final TPO report and making a roadmap strategy for future tools planning 6 months, 12 months and 18 months.

Confidential, TX

Network Monitoring & Management Solution Design Engineer/Architect

Responsibilities:

• To finalize best product for monitoring of Security, Voice and Data Network environment
• Multi location Call Mangers in 18 global DCs along with 8 Mega clusters
• Create Visio Architecture of Deployment Strategy and timelines with TDD/LLD/HLD, Finalize the solution with Lead Architect and LOB head
• Customer & Vendor interaction for customization of tool, Solution Design, Implementation, Delivery, POCs, Demos & Technical Presentations and end-to-end delivery
• Design lead for CISCO Prime Infrastructure (Wireless, AP, Controller, LAN) & Cisco Prime Collaboration for Contact Center - Assurance, Provisioning, Configuration and Management for SIP, Gatewyas, Voice/Video
• Solarwinds NPM, SAM and WPM
• Working on NPM monitoring solution for internal monitoring of networks for fault and performance
• Using SAM for server monitoring for some particular stacks of server, non-EM
• Synthetic URL monitoring via WPM module to record web transactions
• Day-to-day activity of server upgrades, Threshold’s customization, message queue maintenance
• OPNET/Riverbed Network Design Tool (APM, NPM, Network Designs, Simulator) ARX, VNE Server, ITGNP/NetAuditor, ACE Analyst, NetMapper
• Use ATX (ACE Analysis) for application transaction analysis
• Use ARX (ACE Live) to monitor APM and NPM performance for server apps, DB, RTT, Server Payload etc.
• Packet capture, transaction capture is done via ARX and deep analysis is done via ATX, point-to-point transaction drill down, stress testing and find out root cause
• Using VNE server for polling, setting up policy, adapters, user access (LDAP/ACS), Create sites and grouping them
• POC and built staging environment for Appdynamics APM suites (Mostly JVM agents)
• FireEye Security Product suite
• My Role: Solution Design, Implementation & Support
• FireEye CMS build in HA mode and using it for centralizing all FE components EX, NX, MAS
• Configuring alerting policies for Malware, Threats & EMAIL Quarantine
• Making strategy and implement tapping point to capture the data (out of band), In process to upgrade Inline to block data
• Email MPS (EX), Web MPS (NX), MAS, Data collected by taps and aggregator in each DC
• Day-to-day activity of server upgrades, Threshold’s customization, message queue maintenance
• SME/Product Manager for
• Oracle Communication Operation Manager (ACME Palladion/OCOM)
• SBC Acme Packet, Palladion OCOM/EOM, IPFIX, Tapping solution (IXIA, Gigamone)
• Probe design and implementation across global location DCs
• Cisco NDBs 93xx & 72xx series, IXIA taps, Director & Aggregator, Spanning
• Mediation Engine GUI setup, alert policy and alarming
• Network Monitoring Tools for Net flow, Virtualization, Cloud, Cisco Contact Center, Big Data, Analytics, Service based monitoring (SBM), SaaS, Cloud, SDN, NFV
• Created Fabric Tapping design for multiple tools for span traffic
• Monolith 4.x Assure Now
• HP NAS - Config Management - Config Management (Using the tool to automate config on network and supported platform devices)

Confidential, TX

Implementation Lead

Responsibilities:

• Leading track for VoIP Management and Monitoring (Cisco Contact Center, CUCM, Telepresence, CTMS, CVP, ICM, Avaya PBX)
• Managing customer CUCM and CC transitions & transformations in different projects
• As a part of Cross Functional Services in NMS and EMS tools Team & dedicated to VoIP/Wireless Network Monitoring tools
• Providing Network management Solution Design and Consulting as per customer requirement, Positioning right tool/product for Monitoring & Management as per client AS-IS condition
• Running Technical and Sales Demos and Presentation in front of High level Management and technical guys like Directors of IT, CTO, Directors and Network Head etc.
• Working on a tool of Call manager monitoring Prognosis and Cisco Voice Manager/Avaya/Multi-vendor
• Ciscoworks and HP NAS in HCL Comnet and working as a only dedicated resource, as a Subject Matter Expert (SME )
• Professionally Trained on Prognosis, Solarwinds, Cisco Prime, CA tools, Riverbed/Opnet tools to deployed tools onsite in US and rest of the world
• Working on OPNET IT Guru, Ace Analyst, Ace Live, Netmapper and Network Planner for architecture & network design/planning
• Monitoring of Cloud environment (Virtualization, vSphere, Cisco UCS-B and UCS-C) using different tool stack
• Solarwinds deployement in fortune 100 companies for NPM, SAM, VMAN, WPM and Voice monitoring
• Excellent knowledge on SNMP & MIBs Concept and all related tools
• Training people on OPNET & Prognosis for day to day challenges & activity
• Build up HA & DR model as per requirement, Working knowledge on SAN storage
• Implemented the solutions for tools like CA NetQoS Report Analyzer certified, Spectrum, eHealth, BMC Bladelogic Network Automation (BBNA)

Confidential

Project Coordinator

Responsibilities:

• As a part of technical team handle and provide support to the company LAN/WAN network issues including O.S errors, software applications, switch port blocking, physical cable damage, firmware upgrade, new virus attacks, firewall etc.
• Configuring Router, switches, routing protocols, BGP, OSPF, RIP etc.
• Assist in documentation of each lab with technical aspects inclusive of design and implementation.
• Assist in developing of IT Support Team’s capabilities to provide effective and reliable support and solutions within the company.
• Provide the IT Network troubleshooting expertise to all the domain users using ADS (Active Directory Services)
• As a part of technical team responsibility includes support to all the network, routing, switching, and firewall.