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Regional Information System Manager Resume

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OBJECTIVE

To undertake a key contributor role that provides an opportunity to utilize my past experience and allow me to continue to be challenged and grow in a dynamic environment.

HIGHLIGHTS

  • Extensive program/project management and customer liaison experience
  • Strategic planning experience including analysis and management consulting
  • Extensive customer relations experience
  • Experienced in information systems analysis including client needs assessment, resource planning and targeting outcomes
  • Working knowledge of SDLC and PMBOK methodologies
  • Negotiation experience in budgeting and contracts
  • 9 years of supervisory /team leadership experience
  • Experienced in project team building and oversight of multi-department solutions
  • Extensive experience as a trainer and facilitator
  • Ability to oversee multiple projects simultaneously and adapt to change while maintaining a sense of humor and calm.
  • Advanced user of Microsoft office software, Word, Excel, PowerPoint and Outlook and MS Project.

PROFESSIONAL EXPERIENCE

1999 - 2008 Confidential
Regional Information System Manager, responsible for the following: 

  • Key role as liaison between parties, such as clinics and government to assess needs trouble-shoot and set outcomes
  • Trained users throughout northwest region. Responsibilities included creating educational materials and specific data analysis for training purposes, meetings and reports to managers and funding sources.
  • Chaired and facilitated regular subcommittee meetings
  • Represented my group in collaborative projects
  • Provided quality analysis, documentation and decisions on course of action to resolve conflicts between parties
  • Created custom analysis for key stakeholders
  • Oversight of collaboration between customer needs and requirements of regulators
  • Negotiated scope of work and pricing on regional contracts
  • Responsible for budget and key contributor during upgrade of existing information system to secure, web-based system
  • Negotiated expanded role for data processor in business relationship with government entity
  • Analyzed systems and designed data entry tools
  • Negotiated with multiple software providers at various service sites regarding interface with region-wide system
  • Upgraded, wrote, published and distributed new operations manual and regional Information System newsletter

1998 - 1999 UConfidential– Seattle, WA
Information Coordinator

  • Trained office personnel on use of various software packages and internet service
  • Configured desktop systems
  • Provided in-office support.
  • Designed regional office website
  • Designed and wrote regional office operations manual
  • Created electronic inventory system

Confidential– Fresno, CA Software support and programmer

  • Designed and programmed financial documents
  • Designed software sales and support website
  • Provided support for finance and insurance software

EDUCATION

BS – Business Administration/Information Systems 
currently working on PMP certification.

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