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Director, It Infrastructure Resume

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Chantilly, VA

SUMMARY:

  • Experienced Systems and Infrastructure Architecture Consultant specializing in Microsoft Active Directory, Group Policy, Infrastructure Security, VMware, AWS Cloud Computing, and infrastructure storage.
  • Experience in Executive Level Positions within a Corporation’s Information Technology Team.

TECHNICAL SKILLS:

Architecture: Architected, Designed, and Implemented

Windows Platforms: Server 2012 R2, Server 2008 R2, Server 2003, Server 2000; Windows Clients 10/8/7/Vista/XP

Other O/S Platforms: MAC OSX, Red Hat Linux, Ubuntu, CentOS

Virtualization Platforms: VMware ESXi/vSphere 6.x/5.x; Citrix XenServer 6.x; VMware Horizon View 6.x/5.x

Applications: Office365 Enterprise, Microsoft Exchange 2010/2007/2003, Blackberry Enterprise Server 4.x, VMware vCenter Server 5.x, Cisco ASA Firewall & VPN Client, Checkpoint NGX R60 - R65 Firewall & VPN Client, MS Lync 2010, HP Onboard Administrator, NetApp OnCommand, Symantec Backup Exec, Microsoft DPM (Data Protection Manager), Microsoft WSUS for Server and Client patch management, SQL Server Studio Tools, Symantec Endpoint Protection Management Suite, Rapid7 and UserInsight monitoring tools, MS Office Suites 2016 & earlier, Microsoft Project & Visio.

Project Management: Managed Implementation of SAN and VMware into Small and Mid-sized Business environments. Resource Scheduling and Budgeting, Involved in the hiring and firing of staff, timesheet approver, etc. Managed Administrators and Engineers that helped implement technical solutions.

WORK EXPERIENCE:

Confidential, Chantilly, VA

Director, IT Infrastructure

Responsibilities:

  • Responsible for strategy, architecting, designing, planning, organizing, and implementing enterprise wide, scalable technologies to support overall corporate IT Operations.
  • Develop and lead a technical team as well as manage budgets and delivering projects on time and on budget.
  • Provide technical and project leadership for mid to large-scale projects.
  • Design and implementation of all network infrastructure solutions and technologies including LANs, WANs, intranet, IT security, and all wired/wireless connectivity.
  • Oversee all data center operations at corporate office, remote sites, and co-location facilities.
  • Deliver corporate infrastructure solutions including switches, routers, firewalls, VPN devices, storage, servers, backups, and virtualization technology.
  • Manage the relationship with service providers and product vendors.
  • Manage server licensing and renewals.
  • Provide system capacity planning.
  • Responsible for departmental budget planning and management, reporting to Executive Level Management.
  • Deploy VMware vSphere 6.0 Infrastructure on to UCS Blade Server and NetApp Flexpod.
  • Migrate existing VMware 5.x environment to vSphere 6.0.
  • Design and Implemented VMware Horizon View 6.0 (VDI) to 1000 remote contractors. concurrent connections.
  • Design migration of corporate Active Directory and Group Policies from Server 2008 R2 to Server 2012 R2.
  • Assisted in the implementation of web applications and VM infrastructure in AWS.
  • Implemented Microsoft Video Conferencing technologies on user laptops and in corporate and remote offices’ conference rooms.
  • Implement and migrate Exchange 2010 to Microsoft Office 365 for Enterprises.
  • Deployed Office 365 for Enterprise for email, Skype, OneDrive, SharePoint, and Office Software to 300 employees and 2000 contractors.

Confidential, Woodbridge, VA

Internet Applications Technologist

Responsibilities:

  • Continue Architect and Engineering work on previous cyber contract with NGIS.
  • Design, develop, evaluate, and analyze Internet and Intranet/Extranet systems and technology.
  • Architect and redesign $3M+ Corporate Infrastructures
  • Engineer technical solutions for simple and complex systems.

Confidential, McLean, VA

Cyber Systems Architect

Responsibilities:

  • Designed and Architected 200+ Server Infrastructure to support a Cyber Government Contract’s mission for Cyber Threat Analysis and Trending.
  • Designed, configured, and documented all physical and virtual components consisting of:
  • Cisco ASA firewalls.
  • Cisco Nexus 5548UP switches
  • Cisco UCS Chassis and Blades
  • NetApp FAS 8040 SAN w/ 150TB of storage
  • VMware vSphere 5.5 with vCenter managing 4 separate Virtual Clusters in one Datacenter.
  • Architected 7 separate Windows Active Directory Forests and Domains
  • Architected and Configured entire Microsoft Active Directory Structure consisting of DNS, Sites and Services, OU Structure, Domain Users and Security Groups, and Group Policies.
  • Configured Linux OSes (CentOS, Ubuntu, and Red Hat FreeIPA for LDAP authentication).
  • Architected and designed MySQL and MongoDB database architecture
  • Architected and Configured SSL Web VPN for Administrators and Developers Remote Access into Infrastructure
  • Implementation of Nagios and Splunk Monitoring Software
  • Implemented DoD STIGs Systems Security Hardening.
  • Worked with Vendors to procure all hardware and software needed for the infrastructure.
  • Planned, architected, and evaluated costs for the migration of on-premise infrastructure to Amazon’s Web Services (AWS).

Manager, IS Technology 2

  • Hands-On Technical Manager for NG on a Government contract.
  • Reporting directly to the Program Manager, I managed a team of System Administrators, Developers, Security Architects, System Testers, and Documentation Specialists.
  • Managed the O&M activities of staff. Tasks consisted of OS and device patches, Network and System Policy Checkers, and Error Log reviewing/assessment.
  • Managed Development and Production Environments, collocated in Datacenter, consisting of HP Blade Chassis Server running VMWare ESXi 5.5 & 4.1, XenServer 6.x, and a NetApp 6080 SAN with Fiber Channel Switches.
  • Architected components for new “Test” Infrastructure environment. This included the planning of cloning SAN Volumes/LUNs, VM guests, VLANs, and ESXi Host configuration.
  • Managed and maintained Cisco ASA and ACS.
  • Managed and Implemented Active Directory Group Policies according to IRS IRM’s and NIST standards.
  • Performed technical POAM mitigations after GSS (C&A) Audit.
  • Reviewed Windows Policy Checker and nCircle Security results monthly. Assessed reports and recommended mitigation strategies. Implemented mitigation strategies.
  • Involved in GSS/C&A re-certification testing and mitigations.

Confidential, Herndon, VA

Senior Systems Engineer/Architect

Responsibilities:

  • Designed and Architected classified infrastructures using Microsoft Windows Server and VMWare ESXi Server platforms.
  • Tested and Implemented hardware systems and related computer equipment for Microsoft Windows and VMware ESXi Platforms.
  • Designed, Implemented, and Maintained VMware Infrastructure environments.
  • Team responsible for supporting all aspects of an Infrastructure of several hundred servers throughout 4 Domains/Sub-Domains.
  • Lead Microsoft Windows Server Engineer for classified projects with clients of Confidential .
  • Main client was a geospatial company with 10,000 users. Multiple environments with dozens of ESXi Hosts and hundreds of VM Guests in each environment. Located in a secure data center environment. (SIPRNet/NIPRNet)
  • Managed Infrastructure Systems located in two datacenters (SIPRNet/NIPRNet Datacenter and separate Commercial Datacenter)
  • Optimize system performance, install and configure software, create and manage user and group accounts and provide troubleshooting resolution.
  • Perform security audits, remediation of scanned systems, and followed lockdown procedures such as STIG requirements for classified systems.

Confidential, Reston, VA

Senior Systems Engineer

Responsibilities:

  • Lead Engineer for architecting and administering the Corporate Infrastructure.
  • Managed VMware ESXi Hosts using NetApp SAN with 10TB of disk storage. 40-50 VMware Guests consisting of Windows 2008/2003 Servers within Active Directory, seven Exchange 2007 Servers, SharePoint 2007/2010, SQL 2008 cluster, Deltek Payroll/Accounting Solution, and many other Application Servers.
  • Upgraded VMware 3.5 to vSphere 4.1
  • Microsoft Windows Server 2008/2003 Infrastructure Engineer
  • Active Directory and Exchange 2007 Administrator
  • Splunk implementation for log consolidation and system monitoring.
  • Team Lead for IT Helpdesk team. Prioritized user requests or requirements. Assigned Tasks to staff.
  • Confer with Executive Management and other department heads to coordinate all IT activities when necessary.
  • Reduced mobile telecom costs by 33% by combining all mobile accounts to one provider, AT&T.
  • Designed and Deployed a Managed Cisco Wireless Solution into Confidential ’s infrastructure.
  • POC for all Software/Hardware Vendors. Recommended Hardware/Software purchases to upper Management.
  • Followed DISA STIGs to configure Cisco ASA Firewall and Cisco IDS/IPS Device
  • Participated in RFQ, RFP, and RFI requests for proposed government contracts.
  • McAfee Firewall Engineer
  • Symantec Endpoint Protection Management Administrator
  • Cisco Ironport Administrator (Infrastructure Spam and Security Appliance)
  • NetApp Data ONTAP Administrator
  • Manage Corporate AT&T Cell Phone Account

Confidential, Vienna, VA

Network Systems Engineer

Responsibilities:

  • Sole Engineer for all of corporate Infrastructure and Security Project Planning/Implementation.
  • Implemented Infrastructure upgrade to Windows Server 2008 and Exchange Server 2007/2010,
  • Implemented cutover to Symantec MessageLabs Anti-Spam Cloud Service.
  • Implemented redesign VM Infrastructure to include EMC AX4-5i SAN.
  • Assisted the Director of IT in planning the Technology Budget.
  • Led initiative to move from PBX phone system to a Hosted VOIP solution. Saving at least $10k difference in PBX upgrade costs.
  • Managed VMware ESX 3.5 Infrastructure
  • Managed Blackberry Server 4.x
  • Managed weekly backups with Microsoft Data Protection Manager 2007 (DPM 2007)
  • Purchased all hardware and software, including product licensing and support.
  • Point of Contact for all IT Vendors.
  • Performed Cisco ASA Firewall configuration and support
  • Performed typical Windows 2003 Active Directory and Exchange 2003/2007 Administrator duties.
  • Maintained all IT/Network Diagrams and Documentation

Confidential, Vienna, VA

Network Operations Manager

Responsibilities:

  • 2 - 3 Month Short-Term Contract Position after the original Manager left the project early.
  • Managed a Network and Support Team (5 Administrators and Engineers) at the United Negro College Fund.
  • Managed the HelpDesk team and made sure Remedy Support tickets were assigned and completed per SLA requirements.
  • Managed and Administered the UNCF Network and Server Infrastructure reporting directly to CTO.
  • Managed OS/Software Licensing as well as all Software/Hardware Vendor relationships
  • Updated Network Infrastructure Visio Diagram

Confidential, Reston, VA

Senior Network Administrator

Responsibilities:

  • Architected and implemented the upgrade of all Windows Domain Controllers from Windows Server 2003 to Server 2008.
  • Architected and deployed IT Support Ticket System (ManageEngine Servicedesk & SpiceWorks)
  • Managed software/hardware purchases along with all Vendor Service Contracts.
  • Managed 20+ Physical and 50+ Virtual Servers located at Datacenter.
  • Supervised and Trained new Support Personnel. Mentor for Support Technician/Network Administrator
  • Managed Active Directory Group Policy, DHCP, and DNS
  • Managed Server backups and restores through Symantec Backup Exec 11d & 12d
  • Managed client system’s backups through Symantec Backup Exec Desktop Agent 12d
  • Managed and deployed Exchange Server archival solution through Symantec Vault Software
  • Microsoft Live Communications Server 2003/2007 Administration
  • Checkpoint NGX SecureClient VPN Administration
  • Microsoft Exchange 2003/2007 Administration and Support
  • Microsoft SharePoint 2003/2007 Administration
  • Microsoft SQL Server 2000 & 2005 Administration w/ Cluster support
  • Windows Server Update Services (WSUS) Administration

Confidential, Herndon, VA

Systems Engineer / Consultant

Responsibilities:

  • Systems Engineer Consultant for Ace Info Solutions’ Infrastructure and company Contracts.
  • Consulted with Customers concerning system and network needs. Determined actual needs and architected solution for Customer.
  • Managed and Administered Ace Info’s original infrastructure composed of Microsoft Windows 2003 Small Business Server with Exchange 2003.
  • Project Manager and Architect for migrating Ace Info original Infrastructure to Stand-Alone Windows Server 2008, Exchange 2010 Servers, VMware ESXi, Dell EqualLogic SAN, and Cisco ASA firewall.
  • Managed costs and estimated time for Infrastructure upgrade. Budget of $50,000. Found the most cost-effective infrastructure solution, saving Ace Info Tens of Thousands of dollars in consulting fees from outside companies.
  • Project Management and Design for migrating physical servers to virtual servers via VM converter.
  • Maintained list of Software and Hardware purchases and Managed a company-wide audit once a year.
  • Maintained backup procedures using Arcserve and utilized Microsoft’s WSUS for patch management.

Confidential, Herndon, VA

Network Administrator

Responsibilities:

  • Active Directory, User Disk Quota, Group Policy, DHCP, and DNS Management
  • Exchange 2003 Server Administration
  • Managed Symantec Anti-Virus Server (SAV) and Client Administration
  • Managed Symantec Antivirus Gateway Mail Security w/ Spam Blocking
  • Maintained nightly and weekly backups of Windows and Solaris systems using ArcServe Software
  • Assisted in creation of Corporate Disaster Recover Plan
  • Maintained list of Software and Hardware purchases and performed company-wide audit once a year.
  • Managed bios updates, software updates, and hardware component driver updates
  • Installed Servers into Server Racks and controlled Server Room Cable Management
  • Managed and performed all Helpdesk hardware and software Support duties for Staff of ~120

Confidential, Vienna, VA

Systems Engineer

Responsibilities:

  • Performed all Tier 1 and 2 HelpDesk Support duties for ~250 Remote and Local Users.
  • Eventually performed a lead ITDesk role to delegate duties to other team members.
  • Installation and configuration of all User PC software and hardware on Dell and Compaq computers.
  • Assisted NT Administrator with daily server maintenance and LAN Management.
  • Helped set up User Accounts and Security Policies.

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