SUMMARY:

• Technically skilled Information Technology professional with the capacity for devising and implementing customized and cost - effective solutions for critical business information needs.
• Ability to produce accurate and logical systems evaluations rooted in solid hands-on training.
• Adept at supplying precise cost-to-benefit ratio evaluations.
• Excellent record of written and verbal interpersonal communication skills best realized in interviewing clients to design focused technology solutions for specific challenges.
• Team player with the capacity to coordinate various professionals in providing effective end-user support.
• Systems Analysis & Troubleshooting
• Information Engineering
• Applications Development
• Strategic Technology Implementation
• Interpersonal Communications
• End-user Instruction & Support

TECHNICAL SKILLS:

Platforms: Windows Server (2000 / 20003), Windows (2000 / XP), Red Hat Linux, AIX 5.1, Unix, Sun Solaris

Tools: Software: Microsoft Office (Word, Excel, Access, PowerPoint), ( Confidential NetBackup 7.7.3 Version / Backup Exec 2012 Version), Microsoft Terminal Services, Norton Ghost, SQL, /NetApp SnapProtect/ Lotus Notes, Physical & Virtual Tape Drives /STK 9840 and 9940 tape drives, Quantum Tape Libraries, SAN / EMC / Netapp / Hitachi / HDS, XIV, VNC / Remote Desktop / PcAnywhere / VMWARE / MS SQL / Oracle/ LDAP Administration/ NagiOS/ Oracle Enterprise Manager Grid Control/ RAID configuration/ (Data Domain 2200, 4500, 990, 9500, 9800): San:

Fibre Channel Configuration, Fabric & LUN Management, Storage Management Host Bus Adapters (HBA), MPIO DriversHardware: PC (desktops / laptops), servers, peripherals. Networking: OSI layers, TCP/IP, Active Directory, Ethernet, DHCP, DNS, VPN, IP sec, Microsoft Terminal Services, Brocade Switches, EMC Clarion 300 & 600, Confidential XIV Storage System, Netapp Filer, Microsoft Storage Server

NetBackup: Version 3.4 - 7.7.3 / Design and Implementation / Tuning to increase performance / Validation, Integration, Installation / Administrative background in Aix, Linux, Solaris and Windows server family / Virtual Tape Libraries (VTL) and Cluster's Load Balancing Experience / Storage Lifecycle Policies (SLP) / Auto Image Replication (AIR) / Shared Storage Option (SSO) / NDMP / NetBackup Appliance Configuration (5020, 5220, 5230) / Bare Metal Restore (BMR)

PROFESSIONAL EXPERIENCE:

NetBackup Engineer

Confidential, Tulsa, OK

Responsibilities:

• Provide recommendations to improve the backup/recovery infrastructure, and address/lead critical issues and root cause analysis.
• Experience with problem resolution in large scale production environment
• Analyze backup reports and other relevant data (Visio’s, inventories, etc.) and develop findings and recommendations reports

NetBackup Engineer

Confidential, Lake Worth, FL

Responsibilities:

• Investigate, identify and document proposals that will improve application recoverability and performance.
• Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

NetBackup Deployment Engineer

Confidential, Tampa, FL

Responsibilities:

• Design, plan, procure equipment, build and manage installation of all production systems.
• Ability to apply common sense and understanding the carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving concrete variables in standardized situations
• Diagnosed and resolved complex load balancing issue by phone for global site amazing and satisfying client. Hands on experience using Commvault for Backup.
• Design, plan, procure equipment, build and manage installation of all production systems.
• Installation and configuration of Solaris, Linux for new build environment.
• Lead, conduct, and coordinates the analysis, planning, and implementation of systems software and hardware.

Backup Engineer

Confidential, Tampa, FL

Responsibilities:

• Trained to use Netapp SnapProtect (Commvault) to create a point-in-time snapshot of the data used for backups.
• Implement specialized backup solutions including synthetic backups, True Image Restore (TIR), multiple data streams, multiplexing, checkpoint restart, and the use of backup duplication solutions such as disk staging, Storage Lifecycle Policies, and Auto Image Replication.
• Perform gap analysis exercises for backup & recovery i.e. current state vs. desired/required state analysis.

Backup Engineer

Confidential, Tampa, FL

Responsibilities:

• Provided technical remote support and in-depth analysis of current site backup failures and execute resolutions using Symantec Netbackup and Data Protector for Confidential .
• Did in-depth analysis of over 400 client remote sites plus customer's primary datacenters to troubleshoot and resolve any backup failures or concerns.
• Worked with Confidential to work current Incident Mgmt tickets and analyze hardware, media and software issues and dispatch field services as appropriate. Provide technology consulting to external customers and internal project teams.
• Providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.
• Maintain knowledge of leading edge technologies and industry/market domain knowledge.
• Actively contribute to Confidential ’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers.
• Extensive hands on storage and capacity/performance management experience across storage platforms; SAN storage, NAS storage, Storage Archive and Backups.
• Provide first, second and third-level support for all storage-related technologies
• Maintain and develop processes to maintain business continuity that meet compliance requirements and capabilities along with co-ordinate and document the execution of disaster recovery plans to meet regulatory requirements.

NetBackup Engineer

Confidential, Tampa, FL

Responsibilities:

• Responsible for the support and maintenance of the Storage Area Network (SAN), Network Attached Storage (NAS), Backup Environment and its components, including monthly and/or adhoc reporting of the infrastructure and its components. Developed functionality for Netbackup, Replistore, and Data Protector.
• Act as a contact for the Systems teams, for queries, guidance and process and procedure related to backup functions and capabilities.
• Experience in handling large data centers, troubleshooting system and infrastructure issues.
• Designing ability in integrating backups into the technical strategy for Disaster Recovery.
• Possess the knowledge, skills and abilities and ability to explain and to demonstrate that I can perform the essential functions of the job, with and without reasonable accommodation. Coordinate efforts to solve customer problems and serve as support contact for customers in resolution process.
• Deployed new servers and support to existing servers in a Cloud environment for 2500+ end users. Cloud server support consisted of approximately 50 Linux servers, 20 Windows Servers, and a Netapp storage area network solution.
• Implemented monitoring and alerting solutions, high-availability solutions, and disaster recovery solutions.
• Provided UNIX/Linux and database support for over 400 customers with on-premise servers.
• Collaborated with multidisciplinary teams nationally and internationally, managed cases, and served as 'go to' for complex technical issues that arise.
• Audit application backup policies and environments to ensure integrity of backup and recovery activities.
• Design, plan, and set up applications and storage in a Unix/Linux and Windows NetApp SAN environment (disk layout, RAID levels, etc.) to ensure performance and data availability.
• Configured ldap, ntp, and iptables on production servers as well as bonded network interface cards for active failover.
• Configuring, troubleshooting and maintaining Linux and Unix infrastructure. Provide ongoing management, performance-tuning and Tier 2 support for approximately 50 Linux and UNIX systems.

Systems / NetBackup Engineer

Confidential, Pittsburg, PA

Responsibilities:

• Worked with Confidential Netbackup installing client software on heterogeneous clients, including Red Hat Linux, Microsoft Windows, Solaris, etc., manage hundreds of policies, Quantum tape libraries, as well as Virtual tape drives, and disk-to-disk backup appliance targets, and assist in laying out a backup plan for the future.
• Dedicated to the design, implementation and support of secure, high performance, scalable, globally distributed Internet infrastructure, EMC Symmetrix Celerra NAS and storage environments. Built and managed Meta Devices. Deployed Celerra NAS monitoring, management and migration solutions.
• Gathered requirements for, investigated, and recommended purchases for new SAN (Cisco MDS 9500) equipment including storage systems, HDS and Confidential switches, and management software and tape library.
• Provided support for Zoning and provisioning of our Cisco MDS storage and established the fibre channel configuration.
• Configured a move to individual servers with RAID storage, and also implemented using McData eclipse symmetrix.
• Monitor backup jobs/Execute restore jobs/Restart failed backup jobs. In charge of tape management and act as a location contact for offsite vendor and hardware vendors to troubleshoot and provide problem resolution (e.g. Tape drive repair).
• Execute vaulting process, ejecting tapes as necessary for tape management and provided support for issues related to backup/recovery.
• Provide guidance for and facilitate requests of hardware and media additions to the backup/recovery infrastructure based on forecasted architecture requirements.
• Our team is self-contained and responsible for administering operating systems
• Project management responsibilities, including requirements definition, coordination with other teams, tracking of progresses, and alignment to the defined objectives.
• Performing Restores based on requests raised by users (Application owners/ DBAs/ System Administrators), and provide reporting on Backup metrics (Backup Failures, Successes, Availability).
• Checked logs, verify services running, manage user accounts, check SQL database functionality and resolve any application errors.
• Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.