WORK SUMMARY
I have 15+ years in the voice data communications industry. My experience covers installation, troubleshooting, site management, projectmanagement, detail engineering, turn-up, facilities maintenance technical writing.
I worked in the Central Office, Data Center and private customer premise environments. I am familiar with all industry standards such as the Bellcore/Telcordia GR1275 and the TIA/EIA Structured Cabling.
I am intimately familiar with industry related DC power applications as they apply to central office and data center equipment.

EXPERIENCE

2009 Confidential New York, NY
Positions Held: IBX Network Technician/Safety Director/Warehouse Specialist

Responsibilities (IBX Network Technician):

• Installation, termination, testing and labeling of all cross-connects (cat5, coax, fiber)
• Moving and installation of cabinets and relay racks
• Troubleshooting circuits with use of BERT Equipment
• Perform remote hand services for customers
• Hardware installation including: shelves, power strips, rails, cable management, and customer equipment
• Report current status via the ticketing system, shift reports, and email
• Manager multiple concurrent interdisciplinary projects and ability to work in a team
• Maintain accurate records and document all problems
• Maintain collocation space cleanline

Responsibilities (Safety Director)

• Distribute safety courses to team members and track progress to ensure on time completion
• Train team members as required
• Perform annual site safety inspections
• Maintain safety equipment such as PPE and emergency signs
• Inspect all on site fire extinguishers to ensure they are up to date and the correct type for the data center environment

Other

• Assisted on facilities maintenance actions including generator, infrared scans, ATS, and DC Plant
• Worked on HVAC system troubleshooting, upgrades and maintenance
• Performed audits and surveys on customer equipment
• Submitted monthly entry for company newsletter

2008-2009Confidential , MD
Position(s) Held: Level 4 Installation Technician

Responsibilities:

• Worked as a lead technician on Central Office installation and network deployment projects
• Projects includedinfrastructure build outs, transmission equipment installation and deployment, structured cabling and DC power installations.
• Provided assistance to engineering and power teams on various installations
• Customers include AT T Mobility, Verizon Wireless, Comcast
• Earned AT T Red Card Ask Yourself Certifications

2001-2007Confidential Reisterstown, MD
Position(s) Held: Level 4 Installation Technician, Account Manager, Field Engineer

Responsibilities:

• Customer point of contact for all future and in-progress installs, services and sales
• Responsible for complete project documentation including schematics and method of procedure
• Planning project coordinator of layout, tools and materials
• Key decision maker for installer skill set placement to each project
• Potential employee screening and hiring/ progress tracking
• Perform site surveys for field engineering documentation
• Knowledge and compliance with Telcordia (Bellcore) GR1275 Installation Requirements
• Strategic planning of each step necessary for project completion
• Directly supervised all work efforts while providing assistance where necessary
• Provided daily status reports to customers on work detail
• Completed various training courses on provisioning and testing of Ditech Echo Canceller equipment
• CIC (Communications Installation Corporation)Bethpage, NY

Company Summary: Confidential
Position(s) Held: Cabling Technician

Responsibilities:

• Running and terminating CAT 5/6 cabling to wall jacks and punch down panels
• Running and terminating CATV (RG59/RG6) cabling to wall jacks and DMARC points
• Continuity and integrity testing of all cabling

1999-2000 Confidential GlenBurnie, MD
Position(s) Held: Supervisor, Level 3-4 Installation Technician

Responsibilities:

• Managed installation department for the Maryland/ Washington D.C. region
• Coordinated installation efforts for up to six (6) projects simultaneously
• Reviewed engineering documents for each project to ensure correct specifications
• Quality auditing of each installation in compliance with the Bellcore GR1275 Installation Guidelines
• Performed all duties required of a Level 3-4 Installer including but not limited to bay mounting, LAN connections, unshielded twisted pair wire wrap and punch down, fiber optic termination and applications, BNC connections, cable lacing, labeling, DC electricity, GPS clock for T1 synchronization, ironwork and building infrastructure
• Lead installer for the project at hand, making key decisions about methods and quality of workmanship

1997-1999 Confidential Richardson, TX
Position(s) Held: MCI Certified Lead Technician

Responsibilities:

• Achieved MCI certification for installation
• Lead installations for MCI in the NY/NJ region
• Taught new installers MCI methods and installation practices

1995-1997 Confidential , MD
Position(s) Held: Level 1-2 Installation Technician

Responsibilities:

• Learned all the basics of central office installation procedures and implemented them on the job as part of a large crew.
• Required to run and lace cabling, wire wrap UTP to telco main frame, assist in power cuts and all other phases of installation

CERTIFICATIONS
1995 Installer Level 1 Certification, QCS, White Marsh, MD
1995 BNC Connector Certification, QCS, White Marsh, MD
1996 Installer Level 2 Certification, Telephony Quest, Wilmington, DE
1997 MCI Level 3-4 Certified Installer, MCI, New York, NY
1999 Siemons Fiber Optic Requirements Course, Allentown, PA
2001 AFC UMC1000A Installation, Test and Provisioning Certification, Petaluma, CA
2002 Ditech Communications Installation, Test and Provisioning Certification, Mountain View, CA
2004 Ditech Communications NetConsul Training program Certification, Mountain View, CA
2008 ATT Ask Yourself Certification
2008 ATT Supplier Awareness Certification (Red Card)