SUMMARY

• 7+ years of cross-platform experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks.
• Expertise in Windows 2000/2003/2008 server and XP/Professional & Vista Client administration.
• Well versed in installation, configuration, maintenance and production support of Windows OS servers, Windows directory servers, database server and IIS Web application server.
• Proven ability to diagnose, troubleshoot, and resolve technical problems.
• Adoptive learner with strong working knowledge of software, hardware, networking, operating systems and security application.
• Superior analytical and problem-solving abilities, with track record of improving operations.
• Hands on experience with installing and managing IT services such as Active Directory, Site replication, Multi Domain forests architecture, DNS, WINS, DHCP, Terminal Services.
• Hands on experience with designing, implementing and managing a Windows 2000/2003 Active Directory & 2008 LAN infrastructure including Exchange 2003,
• Extensive experience in designing, configuration and maintaining VMware infrastructure with ESX 3.X. VCS, VMotion, HA, DRS, VDI, VCM, VMWare Converter, Platespin.
• Expertise experience in upgrading ESX 3.0 to ESX 3.5 also support and troubleshooting Vitural Infrastructure environment.
• Experience in implementing, managing and monitoring failover cluster on windows 2003 server for high availability.
• Working experience with implementing, managing and maintaining enterprise data center.
• Comprehensive problem solving abilities, excellent verbal and written communication skills, ability to deal with people and work well in teams, willingness to learn.
• Demonstrated background working well with co-workers in one-to-one and group settings.
• Comfortable to provide support to all level of employees from senior management on down.
• Knowledge of configuring and managing integrity by ghost and Acronis imaging.
• Knowledge of EMC2 SAN, NAS Installation and management.
• Knowledge of Load balancing, Clustering and RAID 0, 1, 5, 10 level configuration.
• Setting up small size corporate and private LAN’ independently.

EDUCATION

Bachelor’s Degree
Higher Diploma in Software Engineering (HDSE)

CERTIFICATION

Microsoft Certified System Administrator (MCSA)

TECHNICAL SKILLS

Operating Systems: Windows 2000 Professional, XP, Server, Advance Server, Windows 2003 server, VMware ESX 3.0 & 3.5 Red hat Linux.
Applications: MS-Office 2000, XP, Vista, 2003, Open Office 2.0, MS-Visio, Plate spin, VERITAS Net backup, Outlook 2003, Adobe PDF
Protocols: TCP/IP, NetBEUI, IPX/SPX, FTP, SMTP, SNMP, H323 etc.
Databases: MS-SQL Server 7.0, 2000, 2005, MS-Access.
Services: LDAP, Active Directory, Site Replication, DNS, DHCP, WINS, VPN, RRAS, RADIUS, Terminal Services, IIS 5.0 & 6.0, Load balancing, Clustering, Video IP Conferencing, WSUS, SMS etc.
Software Platforms: Microsoft Exchange, Windows SharePoint Portal, Symantec Antivirus Corporate Edition. NetApp, Navisphere VERITAS net backup, VMware workstation, ESX Sever 3.0 & 3.5, VMware Infrastructure Suite, VDI, HP Insight server migration.
Hardware Platforms: HP Proliant DL360, HP Proliant DL380, HP Proliant 385 G5 Xeon, HP BL860c, Dell Power edge series, AMD opetron, Athelon, server Hardware, Intel, Dell Blade server M600, EMC2 CX-300 & 340.

EXPERIENCE

7/08 - Present Confidential, Durham, NC
SYSTEM ADMINISTRATOR: VMware | Windows
The American Institute of Certified Public Accountants is the national, professional association of CPAs, with approximately 350,000 members, including CPAs. As a Systems Administrator, my responsibility is overall IT day to day operation for our Durham NC Headquarter. This includes ensuring proper maintenance and operation of servers, connectivity equipment and user accounts. In addition I act as an escalation resource for server issues and provide executive level server side support.

• Administration and Maintenance of Windows based network of over 300+ Physical & Virtual servers build with Windows 2000, 2003 & 2008 operating systems & ESX 3.0 & 3.5 host system.
• Configuring and managing WSUS services for server and client patch management.
• Configuring maintaining, managing and administrating server consolidation program through use of VMware ESX server 3.0 & 3.5, VMware Virtual Center Server 2.X, VIC (Virtual Infrastructure Client), VMware converter.
• Responsible for Installing, configuring Virtual Infrastructure environment using ESX 3.X, VCS, HA, DRS and VMotion.
• Experience with upgrading ESX 3.0 to ESX 3.5 also using VMware update manager to install patches and updates on ESX host and virtual machines.
• Working with designing team for performance monitoring processes and improved disaster recovery processes to utilize virtualization benefits.
• Responsible for optimizing system performance which includes input/output, disk storage, CPU usage, memory allocation, disk throughput, network traffic, uptime and maintenance cost by monitoring current performance, analyzing possible problems/solutions and performing indicated modifications.
• Responsible for the 24 X 7 data center operations such as rack installation, server configuration, server health monitoring, switch installation etc
• Implementing and configuring VMware Virtual Infrastructure cluster running on Dell Power Edge Servers, dell blade server and an EMC2 CX340 & EMC2 - CX300 storage array.
• Maintain a disaster recovery plan by documenting current system configuration, identifying, analyzing, and evaluating critical data/hardware issues and documentation and testing plan.
• Troubleshooting and supporting entire physical and virtualization infrastructure.
• Coordinate and monitor to isolate and diagnose common system problem: document system events to ensure continuous functioning. Recommend course of action and implement as approved.
• Maintaining Windows Server 2003 & 2008 enterprise and web servers for supporting web hosting & databases, troubleshooting IIS 6.0 issues. Maintaining server uptime, system maintenance, and troubleshooting active or potential issues with the use of various monitoring tools.
• Support existing web servers, including building and configuring new web servers with IIS 6.0, setting up FTP sites and other requests from customers.
• Managing and constructing all variations of SQL views and Access queries -- update, insert into/from, delete, inner and out joins, to manage data.
• Create DTS routines (objects and scripts) to transfer data from Access to SQL and to other sources.
• Responsible to provide day-to-day technical support of 1000+ client using the distributed and remote environment also support all windows/Linux/VMware related technical issues.
• Follow up with end client and preferred vendor to meet the request is serviced in appropriate and timely manner.
• Implementing and administration Active Directory services, replication, Trust Relationship and enforcing Domain wide Group Policies.
• Hands on experience of converting & migrating guest machine from physical machine to virtual (P2V) and Virtual to Virtual (V2V) by using VMware converter & Platespin.
• Configured & administered the enterprise Anti-virus, ant-spam and packet filtering solutions using Symantec Antivirus corporate edition and LANDesk.

7/07 - 7/08 Confidential, Newtown, PA
SYSTEM ADMINISTRATOR: VMware |Windows
Reliance Life Sciences is a Contract Research Organization that run clinical trials for pharmaceutical and biotechnology companies. As the IT Systems Administrator, my responsibility is overall IT day to day operation for both our Newtown PA and Chicago IL offices. This includes ensuring proper maintenance and operation of servers, connectivity equipment and user accounts. In addition I act as an escalation resource for help desk issues and provide executive level desk side support.

• Responsible for the implementation of Active Directory Services, security, access control, site replication and Multi Domain forests architecture on the Windows 2000/2003 server.
• Implemented and maintained new Virtual Infrastructure using HP servers also designed, configured and managed VMware Vmotion HA, DRS.
• Installing and configuring Redhat Enterprise server for development team.
• As per the requirement of the company I had been provided all types of technical support to the company, which includes marinating LAN & WAN connectivity and other required services on win2k professional, XP, Vista, 2000 server and advance server and Windows 2003 series.
• Troubleshoot ESX host, Guest OS and VCS using Command Line Interface utility (CLI), also responsible for back up and restore ESX host system and guest operating system using plate spin tools.
• Responsible for migrate and replicate existing physical server and virtual server using HP Insight server migration.
• Identified and quickly resolved client SQL 2000/2005 server issue after several failed attempts by local contractors
• Managed SQL 2000 and 2005 database servers and their securities, also maintained and configured database on SQL servers.
• Scripted designed to work in conjunction with bare-metal configurations of Hewlett Packard Proliant, Rack mounted, stand alone and Blade servers including unattended automated configuration of Direct Attached storage solutions (DAS); RAID Array controllers, Disk Drives, Partitions and update of firmware and BIOS. Created, tested and deployed scripts across a wide variety of Hewlett-Packard platforms.
• Working experience with senior administrator supporting data center operations, deployments, monitoring, and problem resolution.
• Ensured enterprise security compliance via the planning and deployment of Group Policies.
• Actively maintained optimum network operations by utilizing standard network management tools and WMI / ADSI & WSH scripting.
• Responsible for configured two node cluster and administrating Microsoft cluster with 2003 server for web server and SQL server for high availability.
• Coordinated the installation and upgrades of network hardware and software following

corporate standard operating procedures. In addition assisted my director with research on complex technical issues, prepared and submitted recommendations to IT management for resolution an collaborated with technical solution.

• Worked with vendors to install, modify, maintain, improve, and troubleshoot existing systems also perform hardware and software recovery.
• Acted as a liaison between the US IT executive team and the Indian IT organization providing high levels of service to executives ensuring Service Level Agreement are met.
• Ensure all daily, weekly & monthly management & maintenance tasks are executed as per the standard operating procedures.

7/06 - 6/07 Confidential, Redondo Beach, CA
SYSTEM ADMINISTRATOR
Office Beacon is provider of Business Process Outsourcing (BPO) services with clients in USA and Canada. As a Systems Administrator I managed the Windows 2000/2003 Servers, MS-SQL database server, MS-Exchange server and MS-SharePoint server on Windows 2000/2003. The architecture was highly secured using Zyxel firewall.

• Implemented domain and local policies, implemented GPOs using WMI & ADSI Scripting, software deployment, configured mandatory roaming profiles, and managed users at a domain level.
• Installed, configured, administered Windows 2003 Servers, SMS 2003 primary server sites and clients to 800+ systems across North America
• Expert level troubleshooting of complex networks: Windows 2003 core networking, DNS, DHCP, TCP, Use and application of appropriate troubleshooting tools such as Windows 2003 Resource Kit utilities, diagnostic tools, custom scripts, etc
• Responsible for configured and managed ESX host system and new virtual machine according to the requirement of the company also troubleshoot Virtual Machine using, clone, migrate and snapshot functionality.
• Research and evaluate new technologies, products, and services, and recommend acquisitions and modifications as per client application needs.
• Monitored network performance in order to determine whether adjustments needed to be made, and to determine where changes will need to be made in the future.
• Responsible for performing database backup and restore, replication and performance tuning.
• Responsible for configuring and maintaining Exchange Mail Server and Internet Information server, FTP & SFTP Server and VPN server on Windows 2000/2003 Platform.
• Configured, hosted and maintained required internal and external websites through IIS 5.0/6.0 as well as chat server using wildfire open source.
• Configured and Managed VMware server technology for managing windows based network environment.
• Servers consisted of clustered Exchange 2003, Windows 2000 Advanced Server, File, Application, and Database.
• Maintained test environment, and interfaced with other user support organization to assist in rollout of new product releases.
• Worked with contractors and subcontractors that provided cooling, electrical, fire protection, telecommunications, and security, cleaning, and cabling services for each of these Data Centers.
• Configured Symantec Antivirus corporate edition for secure the entire network.

10/04 - 7/06 Confidential, NJ
WINDOWS SUPPORT ADMINISTRATOR
ITM is a leader in delivering Web-based payroll and employee management solutions to organizations of all sizes. Where my role was configured server and client machine and also provide services like domain server security, provide solution related to LAN and WAN.

• Responsible for configuring and maintaining TCP/IP, DHCP, DNS, FTP. SQL Server 2000.
• Detected and resolved systems, application and network-based problems by utilizing protocol analyzers and network management software platforms.
• Configured and managed integrity by ghost and Acronis imaging for maintenance of computers.
• Managed user accounts and access as defined by predefined network naming standards.
• Provided all types of technical support to the company which included maintaining LAN/WAN connectivity and other required services on Windows 2000 professional, server and advance server
• Implemented domain and local policies, implemented GPOs, software deployment, configured mandatory roaming profiles, and managed users at a domain level.
• Responsible for maintaining both Database Server and Mail Server environments.
• Managed domain security auditing and implemented spanned volumes for both RAID & NAS environments.
• Formulated an all-inclusive, enterprise-wide security structure/policy and comprehensive backup strategy.

5/03 - 9/04 Confidential, India
ASST. SYSTEM ADMINISTRATOR
GN Infosys provides web, mail and portal services and also provides a facility that manages data remotely with the help of VPN and FTP services. My role was to provide technical solutions the above maintained services.

• Imaging workstations using Ghost. Desktop administration, including software and hardware upgrades, encryption, and VPN connectivity.
• Provided web solution as per the requirement of the client.
• Assigned permissions to resources on the application servers for licensed software.
• Installed, configured and maintained printers for entire company.
• Designed, installed, and managed Microsoft Cluster Servers (2000, & 2003)
• Configured and install new PC’s, servers and network equipment in support of customer and internal projects.
• Configured network servers and trained local administrators on standard network server procedures, including virus protection and other security measures.
• Upgraded entire enterprise from Windows Server 2000 running in mixed mode to Windows Server 2003 Native mode that included a step by step reversion plan and without effecting production.

4/02 - 5/03 Confidential, India
SYSTEM ENGINEER
Sterling IT provides medical transcription services, data processing, data entry, image processing. My role is to provide technical solution related to domain controller, database server, IIS server and ftp server.

• Responsible for managing a small-scale network.
• Assigned user accounts and granted permissions to shared resources. Assured senior management of data protection by demonstrating permission settings.
• Installed, configured, and updated server-based applications, including accounting system and records database.
• Maintained software and hardware inventory and was responsible for purchasing new products and dealing with multiple vendors.
• Established a backup and fault tolerance strategy to insure the reliability of data and decrease downtime for end-users.
• Planned, implemented and maintained all IT equipment, including firewall, Web/E-mail servers and modem pools for a startup ISP.
• Configured and installed new PC’s, servers and network equipment in support of customer and internal projects.