PROFESSIONAL SUMMARY

• Good understanding of deploying and provisioning different elements such as Servers (Windows & Linux, Sun Solaris), Routers, Switches, firewalls
• Over 6 years experience in Windows platforms like 2003/2008 Servers includes utilities such as Active Directory, IIS 6.0, ISA 2004, Exchange 2003,2007, SQL 2000,2005
• Strong understanding of Microsoft Windows OS networked technology/topology including Active Directory, Domains, Trusts, Security, DHCP, DFS and DNS
• 4 years experience with Enterprise Linux OS, Solaris and variants
• Installation, Maintenance, Configuration and troubleshooting of Linux/Unix server technologies such as NFS, NIS, LVM, SAMBA, Squid, Apache, SendMail, Qmail, DNS (BIND 9), DHCP, LDAP, MySQL
• Dell SAN and NAS, Autoloader tape backup device management, Tivoli
• Good Understanding of Office Communicator, Microsoft Sharepoint Server
• Monitoring traffic and analyzing problems using NagiOS
• Virtualization of Servers in Windows and Linux Environment (VMWare, Sun Virualbox 3)
• Citrix Presentation Server 4.5 administration to enhance application performance
• Antivirus Suites like TrendMicro, Symantec and Etrust installation, configuration and management
• Load Balancing & Microsoft Clustering technologies configuration/management
• Understanding of RAID Controllers
• Web Servers like IIS, Apache, SunOne
• Server Load Balancing and Clustering Technologies (GeoCluster)
• Veritas and Symantec Backup Exec 11d Management
• IT Infrastructure management, monitoring using MOM 2005 & SCOM
• Technical Support & Helpdesk using Remote Logins RDP, VNC and LogMeIn
• Microsoft Office Suite, MS Project and Visio for designing

TECHNICAL EXPERTISE :

Operating Systems: Windows 2008, 2003, 2000, Vista, XP, Windows 7, Linux, Solaris (variants)

Networking Technologies: LAN, WAN, Wi-Fi, DNS, DHCP, WINS, SSL, SSH, FTP, TCP/IP, UDP SNMP, SMTP, SAN, NAS, Cisco

Server Technologies RAID, Active Directory, Domains Controller, MS Exchange 2003, MOM 2005, MS ISA 2004, Citrix Presentation Server 4.5, Enterprise Linux 5.4, Samba, Squid, Webservers (IIS, Apache, Sunone)

Applications: Dell OpenManage, MS-Office, MS WSUS Patch Management, Symantec Backup Exec, TrendMicro & Symantec Antivirus Suite, Storage Administration, Disaster Recovery, SQL, Oracle, MySQL

Programming Knowledge HTML, DHTML, VBScript, Javascript, ASP, C#, .NET, CSS, WML, WMLScript, Shell script, Visual Basic

PROFESSIONAL EXPERIENCE:

Confidential, May 2010- Present
System Admin (Windows & Unix)

• Monitoring server Performance, health using NagiOS
• Windows & Solaris Level 2 support to Development & Production environment
• Replace, Troubleshooting server hardware
• Windows WSUS Server Update Service administration for patch management
• Critical server and application migration
• Technical support using Virtual Ticket management Software
• Tivoli Alert Management
• Infoman Virtual Change Management Software
• Symantec Backup Exec 12 for backup/restore data

Confidential,KY May 2007- Jan 2010
Windows & Systems Administrator

• Windows Servers Administration (Windows NT, 2000, 2003, 2008)
• To match 3rd party vendor application Upgraded Microsoft SQL 2000 to 2005
• Active Directory Administration (OU creation, User & Group Object mgmt)
• Microsoft Networked Technology Support (Active Directory, DHCP, DNS, Domains, Security & Trusts)
• Exchange Server Administrator
• Shell scripting expertise in Linux Enterprise to automate system
• Windows Server Virtualization using Sun Micrososystems free version “Virtualbox 3” which is similar to VMware
• Citrix Presentation Server 4.5 Management for site
• Dell SAN (PowerVault & MD 3000 series) & NAS
• Setting up user/group security; file restores; resource domain administration across multiple domains; service pack installation (as needed); security patch management (WSUS); and Symantec Client Security
• Define, document and maintain SLA agreements with clients
• Prioritize and resolve a large number of requests in a fast-paced, demanding environment
• Analyze data from call tracking system to identify trends and initiate corrective actions
• Provide application support as follows: Install Software; Problem Determination and Helpdesk Support
• Perform License Administration, Management and Support including Vendor Interaction and Client Interaction
• Perform Windows backup administration (Backup Exec version 11D)
• Provide Disaster Recovery planning and support
• Coordinate major systems upgrades

Confidential,NY & India Feb 2005 to April 2007
System\\Network Administrator

• Remote technical support to branch offices located at USA and India
• Administration of Windows and Linux/Unix servers located in US at client end
• Administering Windows 2003 server running Proxy (ISA 2000) and File, Mail Server (Exchange 2005) also Firewall Administration (ISA 2000)
• Maintaining Network against virus attack by using Etrust Antivirus network edition
• Troubleshooting IIS & SQL 2000 problems running on live web servers
• Ensuring data downloading & uploading via FTP at remote location
• Tuning networks, maintaining backups & ensuring minimum downtime
• Documentation of network topology and designing network Diagram for clients network
• QA testing of software applications and web portals
• Analyzing, certifying and deploying new release/upgrades
• Work with R&D partners to identify needs and fulfill custom solution, either independently or leading a project team of support personnel
• SQL Oracle and MySQL Server Maintenance
• Supporting C# and .NET application developers in configuring and troubleshooting webpages on webservers

Confidential, (Mumbai, INDIA) Aug 2003- Dec 2004
Network Support Engineer

• Providing 24*7 support for Network, PC problems
• To maintain & manage Network & Networking components including Router, Switches connecting more than 250 users
• Windows 2k for Proxy and File, Linux Mail Server also Firewall Administration
• Managing INTRANET website
• Installed RAS for giving access to staff members from Adani port to Adani Township
• Network security monitoring and detection using firewall and Trend Micro Virus Wall
• Configuring system policy for different users, providing desktop supports to end-users
• Accountable for the Installation, configuration, auditing, troubleshooting and support of MS SQL Server 2000 and Application Software
• Handling Network design, upgrades and implementation (maintain state-of-the-art network)
  

EDUCATION

• Bachelors in Computers